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CasaMagna Marriott Cancun

#21 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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CasaMagna Marriott Cancun
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CasaMagna Marriott Cancun
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2,622 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (607)
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Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

The CasaMagna is a beautiful hotel with excellent service. It sits in the heart of the hotel district with a 7-11, McDonald's, and Aquaworld (for jetski, parasailing, and many other activities) across the street and a bus stop in front. Many of the tour operators will pick you up and drop you off at the front of the hotel. When... More 

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Level Contributor
17 reviews
5 of 5 stars Reviewed yesterday NEW

I love this place, very clean, the service was amazing, our housekeeping Lorenzo was the best housekeeping ever. They clean the pool every single day. The bells boy always available for information. No complaints about this hotel. I would come back for sure to the Marriott

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

My husband and our two boys (6 and 10 months) visited the casamagna last week and were rather disappointed. For an oceanfront resort by Marriott, it was well below standards and I'm not super picky. It just doesn't feel like you are in Cancun at a Marriott resort..I felt like I was at Myrtle Beach. The rooms are very small.... More 

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Mexico City, Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

So you'd expect a standard in the rooms for a Marriot. The pillows and mattress really smelled awful, we asked the hotel to check it, they took more than 2 hours to come, verify it and change us to another room, same thing there. The "lady in charge" was surprised too, but told us it was pretty sure all the... More 

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common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Would have been 5 starts if it weren't for seaweed. Great hotel and nice pool. They can do a better job removing seaweed from beach and it would be enjoyable for guest. As of now with the amount of seaweed the ocean is unenjoyable.

Was this review helpful? Yes 4
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Dev S, Thank you very much for your lovely comments we will continue working hard on removing the seaweed so our entire guests can enjoy the beach. I’m very happy to know that you had a great stay with us, Hopefully you can visit us again and the seaweed situation is over, Looking forward to see you soon, Sincerely,... More 

Fremont, Nebraska
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

9 years ago we began our annual trips to Cancun and the Casa Magna Marriott. Thus began a wonderful journey to a hotel that is full of people who work there who truly treat everyone like family. The phrase Welcome Home is exemplified by everyone from the bell captains, the front desk, the restaurant staff as well as those working... More 

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Harian S, Wow thank you for always trusting us during your visits to Cancun, I’m very happy you are part of our family and it is now your family tradition to visit us. Congratulations and we really hope to see you again so we can continue pampering you. Thank you for taking a time and share your awesome experience... More 

Miami, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is well maintained, but what I loved the most were the people. Very attentive! I've normally have stayed at the Ritz in Cancun but i wanted to try something different and I was not disappointed. From the check-in, to the pool side, to the excursions, to the numerous restaurants ... I didn't want to leave !

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Ericka G, I’m very happy you gave us a try and find the service you were looking for and deserve, we are always happy to host new visitors and make them feel welcome. The worst part of every trip is leaving and saying goodbye to our guests, we will love to see you again soon, Sincerely, Manuel Magaña Hotel... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Came for a wedding in Cancun and first visit to Mexico. There are a wide variety of massive hotels along the stretch of beach where they are located so you will have to compare rates. This Marriott is attached to the J.W. Marriott that is a step up in amenities, however, the Casa Magna is quite nice. Tours and cars... More 

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Chas R, I’m really happy you enjoyed your first time in Mexico and you choose to stay on our resort, as you mention you can rent a car or book a tour without going out the hotel. Our beach is perfect to enjoy the warm weather. Moving inside the hotel zone is very friendly the R1 or R2 buses... More 

Queens, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed here multiple times, most recently July14th-21st. There are several reasons I choose CasaMagna. I have stayed at the JW as well, and it is great, but I actually prefer the pool/ocean view rooms here. The staff is friendly, the rooms are clean and well-maintained, the pool is very nice and the food choices are good both on-site... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear James R, I’m very happy you have stayed with us many times and enjoyed our service. As you mention the views from the rooms are outstanding and sleeping with the balcony door open is an excellent way to relax and have a comfort sleep. Becoming a Marriott Rewards member definitely has it perks, I highly recommend to everyone to... More 

Truckee, California
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Middle of the Resort for Cancun. Good Location close to activities. You know what you get with Marriott so its a safe bet when booking internationally. Has one large pool with a huge hot tub. Located on the beach and has a great beach bar with food. Large grassy area and large palms provide shade. Lobby has a killer bar.... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Dank937, As you mention our location is perfect, close to many attractions and restaurants with a walking distance and within just a quick ride from us the party center. Our hotel is perfect to relax and enjoy the warm weather drinking a cocktail or playing in the sand with your family. Did you happen to try the Margarita Habanero... More 

Hotel Review Summarization

What travelers say

  • Casa Magna(22)
  • Breakfast buffet(17)
  • Pool area(15)
  • Very nice(12)
  • Hotel zone(12)
  • Ocean view room(10)
  • Great time(4)
  • Sports bar(4)
  • Friendly and helpful(4)
  • Lounge chair(3)
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