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CasaMagna Marriott Cancun

#26 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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40% Ocean + Breakfast
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CasaMagna Marriott Cancun
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CasaMagna Marriott Cancun
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2,422 reviews from our community

Traveler rating
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    757
    181
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    35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (550)
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Issaquah, Washington
Top Contributor
113 reviews 113 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

As Marriott Gold members, we stayed for week at the Casa Magna to get points, but also because the TA reviews were above average. The hotel lobby is spacious and well appointed. The staff was very friendly and helpful. However, our “upgraded” room (due to being Marriott Gold members) was a little worn out (e.g. the tub/shower were showing ware,... More 

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Cliffside Park, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed at Marriott's for years and specifically in Cancun now for 3 years in a row. First year at the Ritz and last 2 at Casa Magna as I find their property more indicitive of the culture and if you have kids(as I do) the property is perfect. The staff could not have treated us better on this... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had never been to Cancun, so we chose a hotel in the Marriott family for comfort. Traveling with two teenage boys, having separate rooms which were just doors apart on an outside hallway was not the worry that it would have been a few years ago. Despite the tiled hallways, outside noise was limited. The restaurants at the Casa... More 

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Senior Contributor
26 reviews 26 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were a group of 4 families (8 adults and 8 kids) that stayed here in early April 2015. Great property, exceptional service, friendly and professional staff, clean and nice restaurants. Upon advance request, this was one of the few Marriott properties, that was professional and considerate enough to allocate all our 4 rooms adjacent to each other. The rooms... More 

Was this review helpful? Yes 3
Toms River, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just spent the week of April 6th at this hotel. Not our first time we have stayed here or the JW numerous times over the past 15 years. My husband became ill on our last day and the hotel management and staff were exceptional in helping us with a doctor to filling his prescriptions. We return... More 

Was this review helpful? Yes 2
Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed at Casmagna during spring break. As usual, we look for good reviews and good deals. We were happy with our choice due to- room view great service good food esp the Mexican restaurant clean and comfy great waves/beach loved the cocktails relaxing environment grand foyer/reception area extra goodies for being a Marriott member had a balcony birthday party... More 

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Evergreen, Colorado
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The CasaMagna Marriot in the hotel zone in Cancun is newly remodeled (at least our room was) and lovely. My wife and I spent a week there after attending a wedding in Playa Del Carmen and staying at the all inclusive Grand Velas Riviera. Hands down we much preferred the CasaMagna for it's location and services. There are wonderful restaurants... More 

Was this review helpful? Yes 4
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear David W, Thank you for sharing your lovely experience with us. As you mention we are remodeling our guests rooms I’m happy to know you like the new changes. Did you happen to visit Sasi Thai? Our Thai restaurant is perfect to enjoy a cocktail and some exquisite Thai cuisine in a contemporary ambiance. We hope you come back... More 

maryland
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week in April, the hotel was nice and clean. We had a Caribbean suite that was roomy and had a great view. The hotel is next to the JW so there were 5 restaurants to choose from on site, very nice. It was the staff that impressed us the most, they could not have been any nicer... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Kevin M, I’m happy to know you had an excellent week with us, it was our pleasure to host your stay. As you mention our Caribbean suits are beautiful and had an amazing view. Which restaurant did you enjoyed the most? We are looking forward to your next visit, Sincerely, Manuel Magaña Hotel Manager More 

Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel last month. Large tourist resort type hotel. Rooms were nice and food was OK in the main restaurant. Thai restaurant was not good - had what was supposed to be a beef green curry however it was like a beef stew with some mexican herbs thrown in - it was awful. The service was good though.... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Christopher M, Thank you for taking a time and share your experience with us, I’m happy you enjoyed your stay. I treasure your comments as this is the only way we can improve and provide our guests with a better experience. Sincerely, Manuel Magaña Hotel Manager More 

Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 6 days/nights at the hotel. We ate at CasaMagna & JW Marriott which are right next to each other for every meal, the food was fantastic. The staff was very nice & accommodating. Although it was spring break and a busy time it didn't seem like the hotel was overly crowded. We took advantage of the spa, near... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear amamamoss, Thank you for sharing you experience with us I’m happy you enjoy our hotel and Cancun activities, in which restaurant did you eat? Champions is perfect to taste a delicious burger without missing your favorite sport. I’m glad you let us pamper you on our spa. We are looking forward your next visit, Sincerely, Manuel Magaña Hotel Manager More 

Hotel Review Summarization

What travelers say

  • Casa Magna(22)
  • Breakfast buffet(17)
  • Pool area(15)
  • Hotel zone(12)
  • Very nice(12)
  • Ocean view room(10)
  • Great time(4)
  • Sports bar(4)
  • Friendly and helpful(4)
  • Thai restaurant(3)
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