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CasaMagna Marriott Cancun

#19 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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1 room 1 guest
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CasaMagna Marriott Cancun
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2,669 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (616)
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Huntersville, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I've stayed at the Marriott Casa Magna and the JW Marriott in Cancun several times and, quite honestly, I didn't think it could get any better. the facilities are excellent, the staff is courteous, friendly, and eager to do whatever it takes to make your stay better. I want to especially thank Guillermo Canto, Director de Restaurantes y Bares, and... More 

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Las Vegas, Nevada
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

My GF and I stayed at the CasaMagna Marriott from Aug. 26 to Sep. 1. This was my second visit, and the first visit for my GF. First of all, the overall impression of the hotel is stately elegance. From the high-vaulted main lobby entrance to the marble floors to the classic architecture, everything speaks quality and elegance. I will... More 

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queens, ny
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family and I just returned from a 6day five night stay at the casamagna and had a fantastic time! Having stayed in Cancun at least 5 other times this was my first at a non all inclusive. There were a total of 15 in our group 10adults and 5 children and everyone enjoyed their stay. Upon arrival we were... More 

Was this review helpful? Yes 1
Palm Beach, Florida
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very impressed with this Hotel in Cancun. Great facilities, beautiful beach and excellent staff and customer service. Rooms very comfortable, clean. Very good food & beverage. Good restaurant choices. Highly recommend this hotel in Cancun. Excellent choice. This is my four time stay in this property.

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear RTV2014, we are always delighted to read experiences about our loyal guests, thank you for sharing it. I’m very happy to know that you have found the service you were looking for and deserve. In which restaurants have you dined? One of my favorites is La Capilla with the Provoleta cheese and Rib Eye. Hope to see you soon,... More 

San Diego, California
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

First visit to Cancun and can't wait to return! The Marriott Casamagna is a well maintained, family friendly resort with a beautiful white sand beach and Aqua blue water. Rachel aka the turtle lady taught us all about the White Sea turtles who were born throughout our stay. We held these magnificent babies and will never forget it. Our waiter... More 

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Lisa B, Thank you for taking a time and share your experience with us, congratulations to your son, I’m very happy we helped you creating a lasting memory for your family. It is always our pleasure to see happy faces especially of our little guests. Did you help the baby turtles to find their way back home? I love... More 

Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I came here with a friend to celebrate my birthday and boy was it a treat. The hotel was what you'd expect from a top-of-the-line Marriott--clean, with friendly staff. I had an oceanfront room. I felt very safe and slept with the door to the balcony open so that I could here the ocean. We relaxed on the beach a... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear qhiramini, Congratulations, how was the celebration? Wow listen to the sound of the waves before going to sleep it is the best to relax. As you mention moving around Cancun is very easy and cheap. Sorry to hear about the terminals confusion, in the future you can contact our concierge department and they will help you arrange everything you... More 

Charlotte, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our fourth trip to Casamagna, we LOVE it there! Each visit gets better. Diego helped with check in and he went over and beyond! We arrived to surprise my daughters fiancé for his birthday...when Diego knew this, he made a birthday sign and a balloon arrangement for the occasion. Leo (bell) was also very helpful as he called... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear NCgadgetQueen, Congratulations to your daughters fiancé, I’m glad to know you had an amazing birthday celebration at La Capilla, I’m happy we help you creating a lasting memory. I’ll share your lovely comments with our staff especially with Diego and Leo so they can continue the good work. We will continue working hard to surprise you in your next... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Best hotel, great food in every restaurant, excellent attention of staff. Great accommodations , concierge and beach personal are very nice. 100% recomended. The cocktails delicious and the room view was amazing.. I will like to come next month

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Fernando R, I’m very happy to know you had an amazing stay enjoying our culinary offer and service, the most important thing for us is to see our guests happy that’s why we are always going above and beyond the traditional service to satisfy our guests needs. We would love to see you next month; you can find amazing... More 

San Antonio
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel because it was not an all-inclusive and had great reviews. We were not disappointed! The hotel is beautiful, the grounds are well maintained, and the food is great! We ate at Japanese and Argentinian restaurants for dinner, and both were most excellent. We also had breakfast buffet a couple times when we were not in a... More 

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear SquareRootofPi, Thank you for taking a time and share your lovely experience with us, I’m very happy that you found everything you were looking for to make of your trip something memorable, as you mention our culinary offer is delicious I also love the Japanese & Argentinian restaurants, my sons love to go to the Teppanyaki table. Being part... More 

New York City, New York
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our wonderful stay started with the easy and comfortable airport pick-up. Upgraded to a stunning ocean front room. Entire hotel was immaculately landscaped, stylish and welcoming. The restaurants exceed expectations with service being attentive but never intrusive. When booking we had a hard time deciding whether to book this hotel or the JW next door. This property had a more... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Tish1080, Thank you for taking a time and share your lovely experience with us, as you mention CasaMagna has a more “vacation” ambience than JW. I’m glad you had a great time having fun at the pool and taking advantage of the warm weather. I’m glad you find the service you were looking for and definitely deserve. We look... More 

Hotel Review Summarization

What travelers say

  • Casa Magna(22)
  • Breakfast buffet(17)
  • Pool area(15)
  • Very nice(12)
  • Hotel zone(12)
  • Ocean view room(10)
  • Great time(4)
  • Sports bar(4)
  • Friendly and helpful(4)
  • Lounge chair(3)
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