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CasaMagna Marriott Cancun

4.0 of 5 Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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CasaMagna Marriott Cancun
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CasaMagna Marriott Cancun
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2,223 reviews from our community

Traveler rating
    1,252
    695
    173
    74
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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miami
Top Contributor
93 reviews 93 reviews
89 hotel reviews
159 helpful votes 159 helpful votes
2 of 5 stars Reviewed today NEW

I visit the Casamagna on business 2-3 times a year. This time will probably be the last. The service from the front desk was appalling, normally I book the cheapest room as required by my work and get upgraded to a nice ocean view room This time since I was on vacation, I reserved a Premium Ocean View and not... More 

Was this review helpful? Yes 3
Boston, Massachusetts, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Traveling to a new destination is usually fraught with many questions which can't be truly answered until I see it in person. I booked my trip through Vacations By Marriott 800 number so I could ask about getting a wheelchair accessible room with a roll-in shower (no tub) with an ocean view. The woman called the resort to check and... More 

Was this review helpful? Yes
Seattle, Washington, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Disclaimer: I don't like Vegas. I don't like paying for wifi. I don't like being charged $10 for a drink and $25 for a touristy meal that would cost $8 in Seattle. I don't like when hotels know you're going to need water, but the only water they provide is a 500ml bottle for $5. When I visited the beach,... More 

Was this review helpful? Yes 2
East Calais, Vermont
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow. Stayed at the Casa Magna from Dec 11 -15 and we have nothing but good thinks to say about the hotel. From check in to check out the friendly staff was always there if you needed them. The property was well maintained and its location made it easy to go anywhere. The pool and beach were very clean. The... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Bateswm, I think mid-December is a good option to enjoy a calm beach and a relaxing pre-Christmas getaway! Thank you for noticing our staff, we work really hard to provide you with the service you are looking for and deserve, is always glad to host guests like you! Definitely the breakfast is something exquisite with different options that go... More 

Brooklyn, New York
Top Contributor
82 reviews 82 reviews
77 hotel reviews
465 helpful votes 465 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel about 20 years ago with my wife and returned with my 12-year-old son before heading to a wedding at the Hard Rock in Puerto Aventuras to the south. This hotel well represents the Marriott brand. No surprises. Comfortable and everything worked the way it should. Our room, on the third floor, had a good sized... More 

Was this review helpful? Yes 3
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Frqflier, I’m happy to know that you find the Marriott standards that you were looking for, as a Marriott hotel we provide the same quality service than other Marriott in the world, we are always happy to receive loyal guests as you welcome them and thank them for their loyalty and trust during their business and leisure trips! In... More 

Strathmore, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

So this was a short pre Xmas get away, everything unknown as we flew stand by. As soon as we decided on cancun we used price line to find a hotel, ended up being casa magna marriott and what a beautiful place. On a whole everything was pretty good, at best very minor details needed to be attended to but... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Kevin D, the best place for a Christmas getaway is Cancun, with beautiful beaches and incredible weather Cancun has it all to start with your right feet the next year! Our comfy Marriotts bed are something to experience, it is like sleeping in a cloud! Our location is perfect with relaxing and quiet zones but with a quick bus... More 

Virginia
Top Contributor
141 reviews 141 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

WOW, stayed at the JW last time, now here. The beach is amazing. We checked in early and got an ocean front room, cannot wait to go back. We only stayed one night before flying back to the US. We ate at the steak restaurant there in the hotel, it was very very good. The morning breakfast buffet was included,... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Lollypop, definitely you have to stay longer, but I’m really happy to know that you enjoy part of our facilities and that you dine in one of the best restaurants of the hotel I love La Capilla with delicious steaks and Argentinian plates is perfect for meat lovers! We are looking forward to host your stay on 2015 to... More 

Crete, Greece
Top Contributor
53 reviews 53 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arriving at the Marriott CasaMagna the first impression you get walking in the lobby is that you are coming in a place with style and character. The resort with its grounds reminds you more than others in the hotel zone to the Mexican haciendas. The gardens with the columns and arches and the fountains is a very positive contrast comparing... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Stylianmos, What an amazing review I think you describe perfectly the hotel, thank you for sharing your experience and comments with us! Definitely our ocean front rooms are the closest one to the beach that you can get in the hotel zone; with an incredible view from the Caribbean it is the perfect room to enjoy a vacation! Thank... More 

New York City, New York
1 review
3 of 5 stars Reviewed 4 days ago NEW

We visited this past weekend for the second time and had a lovely stay. We came here 3 yrs ago and had a blast- the resort is gorgeous and this is one of the most beautiful hotels I've seen. However, this time around we were disappointed a few times by the service. We came in for my husband's 30th birthday... More 

Was this review helpful? Yes 1
MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun, responded to this review

Dear Erum, Thank you for posting your review in Trip Advisor. I sincerely appreciate all of your feedback since you are a repeated guest to us. I am truly sorry if we did not meet your expectations while celebrating your husband's birthday. I have shared your comments with the appropiate staff to make sure this won't happen again. Thank you... More 

Denver, Colorado
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Among the other hotels, and there are many, this one is a good pick. Rooms are very good, service was top notch, the food here was good but overpriced, as one might expect all around the area,as the tourist here is taken advantage of by all of Cancun. I would come back here if I was considering Cancun again, which... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear AllAboutAdventure19, thank you for sharing your lovely comments with us, as you said our hotel is great, with spacious rooms and comfy beds with incredible views of the Caribbean! Cancun is a hot spot destination with the most beautiful beaches around the world and because of the demand that all hotels have sometimes the prices can get crazy! But... More 

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Hotel Summarization (Beta)

What travelers say

  • Casa Magna(27)
  • Pool area(19)
  • Breakfast buffet(18)
  • Very nice(15)
  • Hotel zone(12)
  • Ocean view room(11)
  • Lounge chair(5)
  • Sports bar(5)
  • Hot tub(5)
  • Friendly and helpful(5)

Additional Information about CasaMagna Marriott Cancun

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun 4*
Number of rooms: 450
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#17 Family Hotel in Cancun
#17 Spa Hotel in Cancun
#20 Romantic Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun

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