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CasaMagna Marriott Cancun

4.0 of 5 Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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CasaMagna Marriott Cancun
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CasaMagna Marriott Cancun
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2,213 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Among the other hotels, and there are many, this one is a good pick. Rooms are very good, service was top notch, the food here was good but overpriced, as one might expect all around the area,as the tourist here is taken advantage of by all of Cancun. I would come back here if I was considering Cancun again, which... More 

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Oxford, Ohio
Contributor
17 reviews 17 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I were here for the Thanksgiving Holiday and we enjoyed another relaxing stay at the CasaMagna. This Marriott is not as tall as the JW so in the fall and winter months I believe it's a better choice if you are looking for more rays due to the sun going over the building much faster at the... More 

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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel was absolutely gorgeous. The oceanfront view...........speechless. The service was awesome, the hotel was awesome. No complaints whatsoever. I would definitely come back to this hotel in the future.

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear BukiB, Thank you for taking a time and sharing your experience, you are absolutely right, the Oceanfront view from our suites is something you have to live it to believe it! We are really happy you enjoyed our service; we will continue working to make of your next stay even better! We are looking forward for your next visit!... More 

Silver Spring, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a great stay at the hotel. They upgraded us to full ocean view and it had a full straight on view of the ocean that was gorgeous. We watched sunrises and moonrises out of the ocean. The sound of the surf was all we could hear when we opened up the sliding glass doors. The service was great.... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Michael B, we are thrilled that you enjoyed our hotel, the best part as you said is opening the balcony door and listen to the surf it is really something. I really like the sunrises from our balconies, the view of the Caribbean is astounding the best beaches in the world! I’ll love to know more about your beautiful... More 

Newark, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I have been fortunate enough to have been able to vacation in several Caribbean locations and we have decided that the Casa Magna in Cancun is definitely a favorite and we would do it again. The resort is located in the hotel zone, which offers a multitude of shopping, entertainment, and dining/drinking options. The resort staff were... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear BruceandDar, thank you for thrusting CasaMagna for your vacation, we are really happy you found the service and hotel facilities you were looking for, it is always our pleasure to host such an amazing guests like you and your wife! As you said our Location is privilege in a relaxing area of the Hotel Zone but near all the... More 

Mexicali, Mexico
Top Contributor
67 reviews 67 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 3 nights this pass weekend. Ocean view on the 6th floor with two double beds that where very comfortable. The room in the north side renovated section and was very clean. All the staff were very nice and helpful. The entire property is beautiful with a grand lobby. The beach is beautiful and very clean with a rough sea.... More 

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Ricardo S, We are really happy that you had the opportunity to enjoy our hotel and your weekend! The view from our balconies is really something astounding. Thank you for noticing our impeccable service and clean rooms we are always working hard to provide you with the quality and service you are looking for and deserve! We have amazing... More 

Raleigh, North Carolina
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

All Staff at this hotel are friendly and very helpful. Most will remember your name and great you by it just in passing to say "hello". The Pool with swim up bar is terrific and the beachfront property is perfect. There are many restaurants to eat right on property that offer a variety of menu choices. Hotel is good for... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear RDU-Yankee, Thank you for taking a time to share your review with us, we work really hard to make of your stay something memorable and to provide you with best service experience! Thank you for noticing our amazing pool area and hotel facilities we do count with different restaurants for those travelers that just want to hang out in... More 

Goodview, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Trip Our reservation was booked through Travelocity for seven days. I emailed the Concierge desk TWICE stating that I was a Gold member. We opted for the Hotel transport with Prestige. On arrival we followed the hotel directions, but the man with the sign was not there. 30 minutes later I found him and asked where he had been. He... More 

Was this review helpful? Yes 1
MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun, responded to this review

Thank you for posting your review in Trip Advisor. I would like to inform you that unfortunately when you booked through a third party; we do not receive your Marriott Rewards Information and I am following up with the Concierge staff to assure this won’t happen again. I have shared your comments with all the areas you mentioned and I... More 

Miami, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Reception staff a little bit overwhelmed, trying to recover during transaction, didn't tell me where to go to get to my room, I had to ask. Used meeting rooms for 4 days, staff courteous, food not good, AC was up and down with temperature! Had a very hard time to book the meeting room in the precious weeks. Spend 9... More 

Was this review helpful? Yes 2
MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun, responded to this review

Thank you for posting your comment in TripAdvisor. I appreciate the feedback that you are providing us about your impression from the front desk; I assure you that I have shared your comments with the Management to prevent for happening again and I would also like to tell you that we are in the process to renovate our rooms to... More 

Lincoln, Nebraska
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A fun place to stay with great oceanside access. Why a four and not five star? The balconies are built so that anyone can hop from room to room, not enough security for me if you want to listen to the ocean waves. That small hurdle out of the way it is a great place to stay.

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Muzunguterry, Thank you for sharing your warm comments with us, I’m glad you had a great stay at our hotel and that you enjoyed the view from our balconies! Did you happen to try our culinary offer? Breakfast at la Capilla is vast and exquisite! We hope to see you again next time you visit Cancun, Sincerely, Manuel Magaña... More 

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Hotel Summarization (Beta)

What travelers say

  • Casa Magna(27)
  • Pool area(19)
  • Breakfast buffet(18)
  • Very nice(15)
  • Hotel zone(12)
  • Ocean view room(11)
  • Thai restaurant(5)
  • Lounge chair(5)
  • Sports bar(5)
  • Hot tub(5)

Additional Information about CasaMagna Marriott Cancun

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun 4*
Number of rooms: 450
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#17 Family Hotel in Cancun
#17 Spa Hotel in Cancun
#20 Romantic Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun

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