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CasaMagna Marriott Cancun

#21 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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CasaMagna Marriott Cancun
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CasaMagna Marriott Cancun
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2,565 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (592)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
  • All months
    (2565)
  • Mar-May only
    (742)
  • Jun-Aug only
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    (510)
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    (677)
All months
Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff at this place rocks! Dario saved the day when our rental car ran out of battery and he helped us with a jump start, so special recognition and thanks to Dario. The breakfast buffet was perfect, we are used to drink fresh fruit juices in the morning and they had a faboulus green juice and great selection of... More 

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England
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed at this resort on a four day stay with a friend. What a welcome, excellent staff, opulent surroundings and full of adventure. The following individuals in the hotel require a personal thank you Alma, Fernando, Leonardo, Iris, Adrian and Claudia made us excited to come and eat. Their service made you want to choose them time and time... More 

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Orlando, Florida
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW

We recently stayed at the Marriott Casamagna. The service was excellent, but the resort is completely outdated. The rooms, the bar, the kids club, etc. need a mayor rehab. The highlight of our stay was the breakfast buffet. Including amazing gluten-free options prepared by the Chef himself.

Was this review helpful? Yes
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The staff is exceptional. Our room had a great view. The air conditioner worked great as well. We kept our room 68 degrees which felt nice after a hot afternoon in the sun. The taxis are pricey. We rode the public bus down to La Isla Plaza and to other downtown locations. The bus ride is .60 versus 40.00 for... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Ktmhutto, I’m happy to know you had a great stay with us, enjoying the hotel and its facilities as you mention having the perfect temperature in your room after spending a great day at the beach is great and it feels very nice to open the door and look at your room super clean and fresh! Thank you for... More 

5 of 5 stars Reviewed 4 days ago NEW

The room was spotless, the bed very comfortable, the whole suite was perfect. Perfect view of the beach from our balcony. Room service was excellent. No matter where you went, the service from the staff was impeccable. The beach was great. Never, never saw any seaweed. Spa services were wonderful. I would definitely return :)

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Luller, Thank you for taking a time and share your experience with us, I’m happy to know you had a great stay and we satisfy all your needs! The views from our suites are gorgeous great to snap a memory photo! We hope to see you again soon, Sincerely, Manuel Magaña Hotel Manager More 

Porto Alegre, RS
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

if you see the hotel area of Cancun from a far site, this hotel is one of the smallest but from inside it's huge! breakfast is excellent from 7 to 11:30, nice variety and quality! all staff well trained and very friendly. I'd came back again for sure.

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Dighero, I’m happy to know you had an excellent stay with us, as you mention our buffet breakfast is delicious and it can satisfy everyone’s palate! We look forward to see you soon, Sincerely, Manuel Magaña Hotel Manager More 

Washington DC, District of Columbia
5 of 5 stars Reviewed 4 days ago NEW via mobile

We really enjoyed our stay at Casa Magna. The resort was beautiful and it felt grand inside and out. It smelled good every where. We bought the breakfast included package. It was wonderful. Marriot's breakfast buffet was to kill for. The Japanese restaurant we had dinner at was fantastic too. And the price was reasonable. Buffet about $24/per adult. Hibachi... More 

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear 365888, I’m happy you found the service you were looking for and deserve, as you mention our hotel is beautiful and have amazing grounds so everyone can enjoy their stay! Our Breakfast buffet is delicious, it is definitely worth it and preferable to book your stay with the buffet breakfast included! What did you order in Mikado? Thank you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We just got back after staying at the Casamagna Marriott in Cancun for 7 days. I was a little apprehensive as I have only stayed at the JW Marriott which is next door. The Casamagna exceeded our expectations! I cannot say enough about the staff, service, property, pool/ beach and all the amenities. It was superb in all areas! The... More 

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Kimmiem4, I’m very happy you gave Casamagna a try, as you mention it is awesome gorgeous pool area with amazing staff and pool bar! Thank you for noticing our service, as Marriott we care in all the aspects about our guests needs and we are always happy to assist our guests with everything! I’ll share your lovely comments with... More 

Arlington, Virginia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We returned yesterday from Cancun after staying in this beautiful hotel. I can't wait to go back! Everything was perfect! The buffet breakfast is amazing, the pool area is beautiful and the color of the ocean was the most beautiful shade of blue.

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Deidre504, Thank you for taking a time and share your family vacation experience with us, I’m happy that you found everything you were looking for your vacations! Definitely our Pool area is amazing and with incredible views of the lovely Caribbean colors! Sincerely, Manuel Magaña Hotel Manager More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

A getaway trip with my sister and my mom. This was our first trip to Casa Magna and we were certain we had chosen the most fabulous place! Service was impeccable - so lovely and gracious. Especially Georgie from the hotel entrance, Erika and Virginia from the spa, Glenda from housekeeping, Sergio from breakfast, Tony from Marriott Vacation Club, and... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear LEBuckley, I’m really happy to know you had an awesome stay with us! Thank you for noticing our impeccable service as you mention we are all happy to host your stay and greet you every time! I’ll share your lovely comments with Glenda, Erika, Virginia, Georgie and Sergio so they can continue the excellent work! Looking forward to see... More 

Hotel Review Summarization

What travelers say

  • Casa Magna(22)
  • Breakfast buffet(17)
  • Pool area(15)
  • Very nice(12)
  • Hotel zone(12)
  • Ocean view room(10)
  • Great time(4)
  • Sports bar(4)
  • Friendly and helpful(4)
  • Lounge chair(3)
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Beach (42)
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Pool (31)
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Premium Ocean View King Room (46)
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The Hotel (74)

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