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All 175 Cancun hotels

CasaMagna Marriott Cancun

4.0 of 5 Resort   |   Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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CasaMagna Marriott Cancun
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89%
Ranked #25 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Bilyu Asheville, N.C.
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1,952 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Asheville, N.C.
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We returned to this hotel for the week before Easter. After a very satisfactory experience last year we were looking forward to our stay. We were not disappointed in any respect. Our arrival experience was smooth and pleasant, with the front desk staff graciously accommodating a few special needs. The room had a great view and met our needs perfectly.... More

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Cancun, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am an expat living in Cancun and every time my parents come to visit me they stay at the Casa Magna. This past weekend was their fourth or fifth time staying there and they couldn't say enough nice things about it. I was able to spend time with them at the pool and beach where the service was outstanding.... More

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Swampscott, Massachusetts
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Don't believe what they tell you about shared services with the JW Marriott next door. After arriving we found out that the only shared services are a hallway and that you can use the restaurants. They also bring up the fact that you use Expedia to book multiple times. If I am correct it takes two to make an agreement.... More

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MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun, responded to this review

Dear Scott S. We appreciate taking the time to post your review in Trip Advisor. I apologize for the misunderstanding regarding the usage of both hotels facilities. Guests only have the privilege to cross charges using the restaurant and bars of the JW Marriott Cancun Resort & Spa. The usage of the pool and pool area are exclusively to the... More

Hampshire
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family (two adults, 11 year old son) went to Cancun and stayed for 10 days at the CasaMagna over Christmas 2013. We really enjoyed it. The hotel staff are nice, the hotel is clean, the view from the room was fabulous, it is generally easy to get sun loungers on the beach. It is the quiet end of the... More

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orlando,florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

It had been 11 years since our last visit and we were just as impressed as before. The staff was very helpful, especially Leonardo who has been on staff for 23 years. Ask for him as he is so very friendly and so helpful. On checking in we were told our room was not ready and did we wish to... More

Was this review helpful? Yes 2
East Brunswick, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

upon arriving at this hotel we were impressed by the beautiful lobby and the view of the pool area and gorgeous beach through the lobby windows. however, as we walked through the hotel to get to our room, the hotel showed it's age. we had connecting ocean view rooms. the rooms were very small. they smelt of mildew and were... More

Was this review helpful? Yes 1
MarriottCancun, Director of Rooms Operation at CasaMagna Marriott Cancun, responded to this review

Dear Guest Jamie C, Thanks a lot for the excellent review about our hotel. I am happy to read that the sense of arrival met your expectations and also hoping you enjoyed the view of the ocean from your room. In regards to the mildew you mention, I will personally walk the room and make sure the issue is corrected... More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family (husband, two girls ages 6 & 7) went to this resort for spring break and we had a wonderful time. The pool and the beach were lovely and well cared for. These areas were never crowded and I could always find plenty of lounge chairs to use. Our room was up to Marriott expectations and the housekeeping staff... More

Was this review helpful? Yes 1
NYC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great choice of hotel. Friendly staff. Beautiful pool. Perfect beach. Not over crowded. Mostly families. Average room. Filtered and chlorinated water. Best restaurant was the steak house (capilla or something like that). That restaurant was the absolute best restaurant we've been to in a very long time. As marriott members we got a wonderful welcome, cute sea sheel souvenir and... More

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MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun, responded to this review

Dear Sarah K : I really want to thank you for your trust and loyalty, I´m happy to read that you enjoyed the resort and the service and facilities was what you expected. Yes it is La Capilla Argentina!. I will let know at La Capilla Argentina staff about the wonderful comments that you have made in this review. I... More

Raleigh, NC
Top Contributor
65 reviews 65 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in March 2014 on the Marriott sand dollar plan. You pay for three nights and get the fourth free, also included is a $50/day resort credit, free internet and 25% off spa services. If you book the package be sure to watch for better prices before you go, if you are a rewards member you get the best... More

Was this review helpful? Yes 1
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun, responded to this review

Dear Kmartraleigh_NC: I´m glad to read that you do not experience any problems using our new mobile check in and check out application also that you can enjoy our incredible rates. Thanks so much for your comments and for taking the time to share it with us. The next time you are in Cancun, I would highly recommend dining at... More

Leon, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The CasaMagna Marriott is a nice property, the staff is very attentive and friendly. Enjoyed the food at Champions and Sasi Thai totally enjoyed the Goong Muk Manao Shrimp. The beach area is beautiful and always kept clean. Would have enjoyed a coffee maker in the room though.

Was this review helpful? Yes 1
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun, responded to this review

Dear Lita1030: I´m happy to read that you enjoyed your time with us! Thanks for your warmest comments, hope we can welcome you again for more “Goong Muk Manao” ! Best Regards Manuel Magaña / Hotel Manager More

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Hotel Summarization (Beta)

What travelers say

  • Casa Magna(28)
  • Pool area(20)
  • Breakfast buffet(18)
  • Very nice(16)
  • Hotel zone(12)
  • Ocean view room(11)
  • Hot tub(6)
  • Sports bar(5)
  • Friendly and helpful(5)
  • Thai restaurant(5)

Additional Information about CasaMagna Marriott Cancun

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Cancun
#22 Romantic Hotel in Cancun
#22 Luxury Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 On the Beach Hotel in Cancun
#25 Business Hotel in Cancun
#25 Spa Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun 4*
Official Description (provided by the hotel):
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Casamagna Cancun Hotel
Marriott Cancun
Cancun Marriott

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