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CasaMagna Marriott Cancun

#24 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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40% Ocean + Breakfast
Best prices for: 1 room 1 guest
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CasaMagna Marriott Cancun
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CasaMagna Marriott Cancun
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2,481 reviews from our community

Traveler rating
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    771
    184
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    35
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710
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (567)
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  • All months
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  • Mar-May only
    (718)
  • Jun-Aug only
    (576)
  • Sep-Nov only
    (510)
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All months
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We loved our stay at the casamagna! But honestly what made the stay most delightful was the bl hop, roger. He was so helpful with any extra info and seemed like he genuinely wanted us to have a nice vacation!!!! SOO thankful for this employee ... Seriously he made our trip!!!!⭐️⭐️⭐️⭐️⭐️

Was this review helpful? Yes 2
Avon, United States
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place is the greatest. Well priced, no need to pay for inclusive food, although if you are a Marriott Member they can give you $50 a day to cover anything at the hotel, which would be food if you wanted, gifts or coffee in the shop. The staff was excellent and took care of every issue immediately. We accidently... More 

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Tobi B, Congratulation on your 25th anniversary, thank you for trusting us to celebrate such an important day. I’m glad to know you enjoyed to the fullest your stay, as you mention being a member of Marriott Rewards has its privileges! We know that one of the most important things for our guests is to feel safe, that’s why... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There a lot of choice for hotel accommodation in Cancun and we've stayed in many of the hotels over the past years. Marriott Casa Magna has earned it's place in our top 3. Enough variation in breakfast buffet, good rooms. We particularly liked that this is not a party hotel with loud music in the pool area, as many others... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Lux-Nid, Thank you for trusting us during your visits to Cancun, I’m glad to know you have had an amazing time here and that you find the service you were looking for and deserve. As you mention our hotel is perfect to relax and enjoy the Caribbean. Thank you for taking a time and share your lovely family experience... More 

Tampa, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in the Caribbean suite and it was gorgeous! The balcony was huge and very relaxing. The restaurants and room service was DELISH and reasonable. The Staff was courteous and helpful and the interior and exterior of the hotel was clean and very well appointed. 2 thumbs up for sure!!!

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Melissa D, The Caribbean suites are one of our best suites, I’m glad you enjoy the room and the gorgeous views. I’m happy you enjoyed our culinary options what did you try? Next time I highly recommend you on visiting one of our inside venues, Sasi Thai is perfect for a cocktail afternoon while enjoying the sunset. Looking forward... More 

La Grange Park, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everyone was professional and friendly. Everyone was caring and wanted to make sure you stay was enjoyable. Individual that went over and above; Dora Alvarez, Chef Gongora Oscar Camacho. We dined at the JW Marriott next door and received the same outstanding service. We recommend this hotel to everyone.

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Charles C, I’m happy you enjoyed to the most your stay, I’m glad you experience our specialized service, I’ll share the comments with Dora & Chef Oscar so they can continue up the amazing work. Thank you for taking a time and share your experience with us, Sincerely, Manuel Magaña Hotel Manager More 

Beijing, China
Top Contributor
79 reviews 79 reviews
54 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is suited in the hotel zone, where you could almost find any brand five star resorts. It's a well-managed Marriott property with JW Marriott next door. The beach is perfect with soft sand and beautiful dark blue ocean. I got upgraded to the ocean view with a lovely balcony. Since it was not a peak season, so I... More 

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear richyding, Thank you very much for sharing your relaxing experience with us, as you mention the hotel’s location is perfect with vast soft sand beaches and a gorgeous Caribbean ocean. I also love to travel when is not peak season everything is so relaxing you feel you have the hotel for yourself. The Argentine SteakHouse is delicious the Provoleta... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I can honestly say without a shadow of a doubt that this was the best choice . When you go to a Mayan city like cancun I would hope to get out and be out most of my day but I still want to come back to a SAFE,NICE,CLEAN, FRIENDLY STAFFED facility after a long day at the beach, pyramids,... More 

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Amanda H, Thank you very much for sharing your lovely experience, I’m glad you enjoyed to the fullest your visit as you mention our hotel is really safe and clean and located in one of the best spot in Cancun. We are now remodeling our guest rooms so hopefully next time you visit us you can experience them. Sincerely... More 

Oswego, Illinois
Top Contributor
52 reviews 52 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 5 nights this week and had a great time! We did a package with airport transportation, 25% off drinks/food/spa and free wifi through Marriott. The transportation was waiting for us when we got outside the airport and we were the only ones on board. The driver was very friendly and great A/C! It took about 15-20 minutes to... More 

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Redrosepinkheart, I’m very pleased to know you spend an amazing 5 days at our resort, and that you book our special packages and took advantage of our Mobile Check-in it is really a way to go! Our balconies are amazing they are perfect to relax after a day at the beach or to start the day with the Turquoise... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

CasaMagna might not be the newest and trendiest hotel in Cancun but the staff prides themselves on Excellence. We had a wonderful time in Cancun. It was our first time there and the staff made the stay easy and relaxing. I don't ask too much from a hotel. I just want the room to be clean, comfortable, and with basic... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Gabby B, Thank you for sharing your relaxing experience with us, I’m happy you enjoyed to the fullest all the services of the hotel as you mention the morning views from our balconies are something outstanding you have to live it to believe it. Thank you for noticing our courteous and friendly service, our only purpose is make you... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Casa Magna was amazing! Beautiful grounds, attentive staff, laid back at the pool. The pool tenders make amazing drinks. I recommend the prince Mayan or birthday cocktail. The water sports "concierge" recommended reliAble places and our most fun was jet skiing. Recommend to all who want to unwind and be served!!! I do wish we had a better room though.... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Stacy M, Thank you for taking a time and share you lovely experience with us, I’m glad to hear you found the service you were looking for and deserve. The Mayan Cocktail is delicious. Hopefully next time you visit us we can upgrade you to a room with a view, also if you become member of our Marriott Rewards... More 

Hotel Review Summarization

What travelers say

  • Casa Magna(22)
  • Breakfast buffet(17)
  • Pool area(15)
  • Very nice(12)
  • Hotel zone(12)
  • Ocean view room(10)
  • Great time(4)
  • Sports bar(4)
  • Friendly and helpful(4)
  • Lounge chair(3)
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Hotel & grounds (462)
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Beach (42)
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Kids Pool (1)
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Pool (31)
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Premium Ocean View King Room (46)
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The Hotel (74)

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