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All 175 Cancun hotels

CasaMagna Marriott Cancun

4.0 of 5 Resort   |   Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #22 of 175 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Wms3070
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2,135 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
77 reviews 77 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Very comfortable large rooms. Very good pool and beach facilities. While breakfast was of a high quality I cannot say the same for the hotel restaurants. Cancun generally is also very expensive for everything - well above what I would expect for Mexico. All inclusive rates would be an attractive option. Despite this a good place to relax in resort... More

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi Wms3070, I’m glad you enjoyed all the hotel facilities and that you experience our comfortable rooms and soft beds! Our pool area is gorgeous with a spectacular Caribbean view, where you can relax in our Jacuzzi and admire the splendor of the ocean and their different shades of blue. May know in which restaurant did you dine? I would... More

Duncan, Oklahoma
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A classic resort hotel with a beautiful beachfront. We spent 7 wonderful days at Casa Magna and did not want to leave. We had an ocean view suite that was comfortable and very clean. Our housekeeper Olga did an outstanding job and the turndown service was a very nice touch. The staff makes this hotel really shine. They were there... More

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi trollafdf, congratulations to your husband! Thank you for sharing your fabulous experience with us! The views from the balconies are indeed spectacular, you can truly appreciate all the Caribbean shades of blue! Our staff works really hard to make your stay memorable we are glad we achieve that with you and I’ll share your comments with Olga, Arturo and... More

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is beautiful and located centrally in the hotel zone. The beach is amazing and it was great to be steps away from the pool. We took the bus to the ferry and other areas and the bus stops right in front of the hotel. The hotel staff is friendly and helpful - Emmy (supervisor) and Vicente really were... More

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi ElaineDee, Thank you for noticing our great location, with beautiful beach an amazing pool area, and just a quick bus ride from the Shopping centers and nightlife of Cancun! I’ll share your lovely comments with Emmy, Vicente and Eliza that made of your stay a memorable experience! We are looking forward for your next visit and I would highly... More

Lawrenceburg, Indiana
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel, I had an ocean front room which was very nice. Staff is very friendly and helpful but be prepared to pay top dollar for everything. The pool and beach is very nice, however the beach is not cleaned of seaweed like other top beach destinations. Area has a lot of fine dining options within a few minutes... More

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi Jeff P, thank you for staying at our hotel, I am happy to know that you had a great experience. I’ll share your comments with the team and we will continue to work harder to provide you a better service! Definitely our rooms are nice and comfortable with amazing views of the Caribbean! We hope to see you again... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Entire experience was effortless and relaxing. From the private transport, to the concierge staff and registration process, everyone was so cheerful and professional. Adriana at the reception desk was very helpful and cordial. Hugo took our luggage to our room and remained a great contact throughout our stay. Offering points of interest, good food finds and personal service like driving... More

Was this review helpful? Yes 3
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi Alfred Z, what an amazing experience, thank you for sharing with us! We are really glad you enjoyed all of our hotel facilities. Thank you for your lovely comments on our staff I personally will let know Adriana, Hugo, Eleazar, Efren, Yolanda and Yajaira your comment! Certainty Champions is a great sport bar with an exquisite cuisine! Next time... More

Oakland Park, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

great hotel rooms very spacious bed and pillows glorious Very clean Everything in your room except a Coffe tea maker only gripe I have Room service excellent delivered to you quick time if not you don't pay Pool area huge and clean only gripe is the jw next door has fantastic sun loungers with the most comfortable cushions I have... More

Was this review helpful? Yes 3
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi Steve P, thank you for sharing your warm comments and feedback; we will keep them on mind to provide you with a better service! We are glad you enjoyed our special service; our balconies are incredible with a splendor view of the Caribbean ocean! Did you enjoy some of our culinary offer? Thank you for taking a time to... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful holiday. The hotel has a really impressive lobby with a great pool and access to the magnificent beach. Breakfast is truly excellent with a great variety. Rooms are fine - need a bit of a refurb now - but still decent. Hotel is very well maintained. But the best asset is the staff who really are... More

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Marcel M, Congratulations to the newlyweds! I hope you had a great time in Cancun! Thank you for thrusting us with this special trip! We are really glad you enjoyed your time in our hotel, as you said our staff works really hard to provide you with the service you expect and deserve and even go a little bit... More

Vancouver
Top Contributor
90 reviews 90 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week on a free buffet breakfast and wifi plan. The room was decent, if getting a little tired - a few small stains on the rug (all marble floors), some walls showing a need of a repaint or at least a touch up, bathroom tiles getting "marble stains", etc. Bed was very comfortable with a good... More

Was this review helpful? Yes 3
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi WithFamilyWillTravel, we are glad you enjoyed your stay at Marriott! Thank you for your warms comments, we appreciate your feedback! I’ll personally check the procedures! Certainly our breakfast buffet has a vast culinary option, we are glad you find it interesting! Our location is privilege among the area with an extensive beach and great number of “Palapas” for guests... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here after returning from Merida for the last part of our trip. The staff was friendly and welcoming. The room was spacious and had a fantastic view of the ocean. Every morning we ordered room service and we ate outside enjoying the beautiful ocean view. I really enjoyed the room service menu. There was a good variety of... More

Was this review helpful? Yes 3
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi Vanessa S, thank you for sharing your Great Stay with us; we are really happy you enjoyed our hotel services and facilities. Thank you for noticing our location, it is one of the best in Cancun you have many services around the hotel and the shopping centers and nightlife is just 10 minutes away. We hope to see you... More

Brooklyn, New York
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had planned to stay at another hotel but procrastinated and there were no rooms left. I then decided to take a gamble on the Marriott Casamagna. Turns out the deal I got (with breakfast and wifi included) was fantastic. The staff was polite and friendly; remembering my name and preferences in just a short period of time. The hotel... More

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi nashirm, we are glad you gave us a chance to change your perception of our hotel! Certainly we have a beautiful and spacious beach! Thank you for noticing our friendly staff, they work really hard to provide you with the service that you expect and deserve. Thank you for taking a time and share your experience with us! More

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Hotel Summarization (Beta)

What travelers say

  • Casa Magna(27)
  • Pool area(19)
  • Breakfast buffet(18)
  • Very nice(15)
  • Hotel zone(12)
  • Ocean view room(11)
  • Friendly and helpful(5)
  • Thai restaurant(5)
  • Sports bar(5)
  • Lounge chair(5)

Additional Information about CasaMagna Marriott Cancun

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun 4*
Number of rooms: 450
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott

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