We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 174 Cancun hotels

CasaMagna Marriott Cancun

4.0 of 5 Resort   |   Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Save Saved
You added CasaMagna Marriott Cancun to your Saves list
CasaMagna Marriott Cancun
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
88%
Ranked #23 of 174 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
rae312 Birmingham, United Kingdom
Write a Review

2,108 reviews from our community

Traveler rating
    1,194
    655
    161
    71
    27
See reviews for
601
697
90
122
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (459)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2108)
  • Mar-May only
    (582)
  • Jun-Aug only
    (577)
  • Sep-Nov only
    (427)
  • Dec-Feb only
    (522)
All months
Birmingham, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I should start by saying this is my second stay at this location. I have been to Cancun 3 times and I have stayed at CasaMagna Marriott 2 out of the 3 times. This last time my husband and I came for my 40th birthday we stayed for a week and did not want to leave. We lived at the... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Top Contributor
63 reviews 63 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed there three nights recently before going to San Felipe for the tarpon fishing. Staff was helpful and mostly accommodating. Paid for the breakfast package, but was only able to use it one day as it does not start until 6:30 AM and I had someone from Yucatanflyfishing picking me up at 5:30 the first two days to fish Isla... More

Was this review helpful? Yes 3
MarriottCancun, Guest Relations Manager at CasaMagna Marriott Cancun, responded to this review

Hi Daniel, I really appreciate you taking the time to share your experience in our property; regarding the ATM our Front Desk Director will take actions to check if we can get its system in both languages, we work really hard to make you feel at home, we are sorry we did not achieve that with you! We will keep... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at this resort in early September 2014. Overall, the property is fine. It's definitely a lot nicer in the pics than in person but that's to be expected to a certain degree. I am shocked it's a 4 diamond resort, however. The food is terrible. Absolutely TERRIBLE. So overpriced and the breakfast buffet made me so, so sick.... More

Was this review helpful? Yes 1
MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun, responded to this review

Thank you for posting your review in Trip Advisor. We appreciate your feedback about our food and we feel very sorry to not comply with your expectations; I am sharing your comments with our Chef so we can follow up to them. I would like to mention that guests only have the privilege to cross charges using the restaurant and... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there for 8 nights and I could mot have chosen a better hotel. There are no negatives. Staff was great, breakfast was so worth it, pool, beach, room was all a 5 star resort should offer. Yes food and drinks are pricey to us Americans but its because they cater to the European guests so to them its... More

Was this review helpful? Yes 3
MarriottCancun, Guest Relations Manager at CasaMagna Marriott Cancun, responded to this review

Hi Freddy, thank you for sharing your lovely experience in CasaMagna Marriott, definitely you choose wisely! We are happy to know that you enjoyed the hotel facilities and found the experience and service that you were expecting and deserve! We will love to see you the next time you visit Cancun! More

Bloomington, Indiana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This year will mark the 8th year in a row that we've come to the Casa Magna, which I think in itself says a lot. Facility is fantastic and the beach is second to none. Do yourself a favor and get the breakfast package--it's absolutely worth it! Overall, service is outstanding and hotel manager is particularly responsive if there's any... More

Was this review helpful? Yes 3
MarriottCancun, Guest Relations Manager at CasaMagna Marriott Cancun, responded to this review

Hi Frank, we are happy to know that you trust Marriott every year in your vacations! We work really hard to make you feel comfortable while providing you with a 5 diamond service; have you dine with us in any of our restaurants? Definitely Gustino our Italian restaurant is a must if you are looking to have a special evening... More

Aliso Viejo, California
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just stayed at CasaMagna last week for a quick getaway. I went spur of the moment and by myself (yes, I went to Mexico by myself. NO, I did not get murdered). The hotel itself is very beautiful, I am used to staying at Marriott hotels and was not at all disappointed. It is very well maintained, all main... More

Was this review helpful? Yes 3
MarriottCancun, Guest Relations Manager at CasaMagna Marriott Cancun, responded to this review

Hi, we are glad to know you had the opportunity to pamper yourself at our hotel and that you found all the services, staff and facilities as you expected them to be! I will tell Julio about your review, he will be very happy to hear he made your experience even better! The walk from the elevator to the room... More

Monterrey, Mexico
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is nice located but service in general is poor Front desk employees seems to be unexperienced as they took to much time to check in and check out and seems to do not know how to do his job At check in bad attitude of clerk and when checked out very slow process, my Marriott rewards account has a... More

Was this review helpful? Yes 2
MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun, responded to this review

We appreciate taking the time to post your review in Trip Advisor. We are acting on your feedback to make positive changes to the areas of opportunity which you have indicated here. I believe that our employees could have attended your needs much more professionally since they are well trained. The lack of customer service and friendliness which you describe... More

Rio de Janeiro, RJ
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed at Casa Magna for 10 days and we had a great experience! Our arrival experience wasnt' so nice, we told the FO agent that we would stay for 10 nights, and we'd like a room with a King Size bed, and a nice room, the FO agent didn't had a smile and I think he wasn't interest in... More

Was this review helpful? Yes 3
MarriottCancun, Guest Relations Manager at CasaMagna Marriott Cancun, responded to this review

Hi, it’s great to receive your warm comments and feedback, we are glad to know that you had great experiences, we work really hard to provide you with the best ingredients and atmosphere! I will tell Leonardo, Alejandro, Rosa, Raul and David of your beautiful comments; they really work hard to provide you with the best service! We are happy... More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a week at CasaMagna. The hotel is beautiful with breathtaking ocean views, a great beachfront, a gorgeous pool, and terrific restaurants. We stayed in a spacious, nicely decorated double room. The room and bath were very nicely decorated, spotless and quiet. We loved Sasi, the Thai restaurant and the sushi at Mikado was delicious. We spent a... More

Was this review helpful? Yes 4
MarriottCancun, Guest Relations Manager at CasaMagna Marriott Cancun, responded to this review

Hi , we appreciate your time on sharing your experience with us! We are more than glad to know that your stay was amazing and you enjoyed the facilities of our hotel! To watch the release of the turtles is an amazing experience and we are glad you had the opportunity to live it! Sasi and Mikado definitely are delicious... More

Los Angeles, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my first review for tripadvisor and I am so glad to be reviewing CasaMagna. The first thing we saw when we went to check-in was a couple who ordered pizza for the staff of the hotel appreciating their service. They were all praises for the wonderful stay they had and it was so welcoming to witness. We spent... More

Was this review helpful? Yes 1
Do you own or manage CasaMagna Marriott Cancun?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to CasaMagna Marriott Cancun? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Casa Magna(27)
  • Pool area(19)
  • Breakfast buffet(18)
  • Very nice(15)
  • Hotel zone(12)
  • Ocean view room(11)
  • Friendly and helpful(5)
  • Thai restaurant(5)
  • Lounge chair(5)
  • Hot tub(5)

Additional Information about CasaMagna Marriott Cancun

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Tingo, Hotels.com, Travelocity, BookIt.com, getaroom.com, Priceline, Odigeo, Otel and Agoda so you can book your CasaMagna Marriott Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott

1,662 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1638)
Viewed
View from room (125)
Viewed
Room/suite (200)
Viewed
Hotel & grounds (378)
Viewed
Pool/beach area (328)
Viewed
Dining (82)
Viewed
Bathroom (40)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (7)
Viewed
2:51
Videos (1)
Viewed
Other (475)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Family/play areas (4)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near CasaMagna Marriott Cancun