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CasaMagna Marriott Cancun

#24 of 176 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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40% Ocean + Breakfast
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CasaMagna Marriott Cancun
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2,386 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (541)
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London
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was ok, a little away from the main nightlife, great beach location, rooms acceptable, bed a little wonky ie mattress slid off frequently. But the main gripe is the mess the reception made of my airport transfer out, almost missed my flat due to their ineptitude. Check in slow, music was way too loud also at reception on... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a traditional Mexican hotel. Even though you are in Cancun, it has a great price for a magnificent beach, a friendly bar, nice Marriott quality rooms and a very friendly and efficient Front Desk. We come from Miami, but with only an hour flight, this will be our family's new beach house... Get a rate with the breakfast... More 

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Detroit, Michigan, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice, friendly, and clean hotel. Fast checkin (nobody else was checking in at the same time), clean and spacious room, beautiful lobby to sit and have drinks, read, etc. and many restaurants all with good food and drinks (i ate at Champions, Makado, Thai, and breakfast buffet). I love the bathrooms and the service was great. Nice pool and... More 

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear STE067, Thank you for sharing your experience with us, I’m glad to know you have a wonderful time with us, as you mention our food is exquisite I think you almost try all the restaurants, Champions is great to enjoy a hamburger with a cold beer and Sasi is perfect to explore an exotic cuisine. Thank you for your... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just got back from a great long-weekend in Cancun at the CasaMagna Marriott. Overall, beautiful hotel, and a great choice. I went with two friends. We shared a room with a (partial) oceanview--I think the "oceanfront rooms" are the ones with the full view--with a great balcony. The rooms seemed to be pretty newly renovated, very clean. They're nothing earth-shattering... More 

Was this review helpful? Yes 3
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Daniel E, I’m really happy to know you and your friends enjoy your stay with us, as you mention our location is perfect, you can relax all day at the beach and in the night take a quick ride bus to downtown. Our hot tube is one of the biggest in area and is great to enjoy the last... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent accommodations. I have not one complaint. Great room over looking the ocean, very clean. Comfortable bed and great pillows. Gorgeous Beach, plenty of chairs with umbrellas Awesome breakfast buffet, staff is so nice. The weather was in the 80's all week , it's windy but that's what makes it perfect. The ocean is breath taking and so nice to... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Lisa S, Thank you for choosing Marriott CasaMgana for this relaxing getaway, it is the perfect location with a gorgeous beach and amazing views of the Caribbean from its balconies. As you mention our breakfast menu is exquisite with plenty of options to satisfy everyone’s palate. Our hotel is 100% family friendly but it is the perfect place to... More 

Kansas City
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a great Marriott resort. The lobby and rooms were well appointed and the staff was excellent. The beach was clean and had a life guard nearby. The housekeeper would fold towels into animals which was thoughtful. The concierge staff was well informed and very helpful. I recommend this property.

Was this review helpful? Yes
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Snedley, Im glad you spend an amazing time in our resort, as you mention the hotel is beautiful and in a great location with superb views of the Caribbean. Thank you for noticing our friendly staff We hope to see you again enjoying the hotel, Sincerely, Manuel Magaña Hotel Manager More 

new york
Top Contributor
94 reviews 94 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Casa Magna for a week and enjoyed it very much. The room was a good size as was the bathroom. There was plenty of drawer and closet space. The extra pillows and towels we requested were there on arrival. Our balcony was a relaxing view of the sea and minimal noise. All staff were courteous, pleasant... More 

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Travelyn103, Thank you for staying at Marriott CasaMagna Cancun, I am very glad to know that you enjoyed to the fullest your stay with us, yes we really have a perfect location to relax with amazing views of the Caribbean. We are committed to provide the best experience in service. Thank you for noticing our exquisite culinary options, Mikado... More 

Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

3rd visit and still the hotel is great, the staff are amazing and at hand for every need! Awesome weather again this year and we had a fabulous time. Also got to enjoy the karaoke in the champions bar after a few too many mango mai tai's and frozen p&p's maybe a few tequilas thrown in! I can't thank all... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Charlotte S, thank you for trusting our resort on your trips, I’m happy to know you enjoyed your stay and had a fabulous time at our venues, our Karaoke nights are great which song did you sang? I always go for the popular as Frank Sinatra and Kenny Rogers. Thank you for noticing our staff, we all work really... More 

Chapel Hill, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel. Rooms spacious. View from room of ocean great. Would have loved to keep door open at night to hear the ocean but too much humidity. Bfast and dinner could not have been better. Prices were reasonable for food. Order Chilean wine. Best value for the price. Service at the beach was great. Lovely pool but water temperature way... More 

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Mocha1492, thank you very much for sharing your experience with us I’m glad you spend a fabulous time in our resort enjoying the amazing views of the Caribbean. As you mention we offer a friendly and fast service. Thank you for your comments I will take measures to correct the broken tiles. Which restaurant did you visit? La Capilla... More 

Rochester Hills, Michigan
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

First off, book directly with Marriott or a trusted agent. Multiple guests who used Travelocity were given the information that they had booked all inclusive, but that was not the case. Beach and pool were both great, but being cancun it should be pretty hard to mess that up. There are lots of chairs, no need to go out super... More 

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Ross D, I’m really happy to know you enjoyed your stay with us, as you mention our renovated rooms are amazing, we hope to finish with the renovations before summer, the views of the Caribbean are beautiful and our balconies have the perfect frame for a picture. Thank you for noticing our service we all try really hard to... More 

Hotel Review Summarization

What travelers say

  • Casa Magna(27)
  • Pool area(19)
  • Breakfast buffet(18)
  • Very nice(15)
  • Hotel zone(12)
  • Ocean view room(11)
  • Sports bar(5)
  • Hot tub(5)
  • Thai restaurant(5)
  • Lounge chair(5)
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