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All 174 Cancun hotels

CasaMagna Marriott Cancun

4.0 of 5 Resort   |   Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #22 of 174 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
jeff p Lawrenceburg, Indiana
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2,130 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawrenceburg, Indiana
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice hotel, I had an ocean front room which was very nice. Staff is very friendly and helpful but be prepared to pay top dollar for everything. The pool and beach is very nice, however the beach is not cleaned of seaweed like other top beach destinations. Area has a lot of fine dining options within a few minutes... More

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Entire experience was effortless and relaxing. From the private transport, to the concierge staff and registration process, everyone was so cheerful and professional. Adriana at the reception desk was very helpful and cordial. Hugo took our luggage to our room and remained a great contact throughout our stay. Offering points of interest, good food finds and personal service like driving... More

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Oakland Park, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

great hotel rooms very spacious bed and pillows glorious Very clean Everything in your room except a Coffe tea maker only gripe I have Room service excellent delivered to you quick time if not you don't pay Pool area huge and clean only gripe is the jw next door has fantastic sun loungers with the most comfortable cushions I have... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful holiday. The hotel has a really impressive lobby with a great pool and access to the magnificent beach. Breakfast is truly excellent with a great variety. Rooms are fine - need a bit of a refurb now - but still decent. Hotel is very well maintained. But the best asset is the staff who really are... More

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Dear Marcel M, Congratulations to the newlyweds! I hope you had a great time in Cancun! Thank you for thrusting us with this special trip! We are really glad you enjoyed your time in our hotel, as you said our staff works really hard to provide you with the service you expect and deserve and even go a little bit... More

Vancouver
Top Contributor
90 reviews 90 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a week on a free buffet breakfast and wifi plan. The room was decent, if getting a little tired - a few small stains on the rug (all marble floors), some walls showing a need of a repaint or at least a touch up, bathroom tiles getting "marble stains", etc. Bed was very comfortable with a good... More

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi WithFamilyWillTravel, we are glad you enjoyed your stay at Marriott! Thank you for your warms comments, we appreciate your feedback! I’ll personally check the procedures! Certainly our breakfast buffet has a vast culinary option, we are glad you find it interesting! Our location is privilege among the area with an extensive beach and great number of “Palapas” for guests... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here after returning from Merida for the last part of our trip. The staff was friendly and welcoming. The room was spacious and had a fantastic view of the ocean. Every morning we ordered room service and we ate outside enjoying the beautiful ocean view. I really enjoyed the room service menu. There was a good variety of... More

Was this review helpful? Yes 2
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi Vanessa S, thank you for sharing your Great Stay with us; we are really happy you enjoyed our hotel services and facilities. Thank you for noticing our location, it is one of the best in Cancun you have many services around the hotel and the shopping centers and nightlife is just 10 minutes away. We hope to see you... More

Brooklyn, New York
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I had planned to stay at another hotel but procrastinated and there were no rooms left. I then decided to take a gamble on the Marriott Casamagna. Turns out the deal I got (with breakfast and wifi included) was fantastic. The staff was polite and friendly; remembering my name and preferences in just a short period of time. The hotel... More

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MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi nashirm, we are glad you gave us a chance to change your perception of our hotel! Certainly we have a beautiful and spacious beach! Thank you for noticing our friendly staff, they work really hard to provide you with the service that you expect and deserve. Thank you for taking a time and share your experience with us! More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent 6 days at the CasaMagna Marriott in Cancun, this was our second stay at this hotel. My husband and i were celebrating our anniversary as well as my birthday. The Service at CasaMagna was just great. Emmy at the front desk was just wonderful checking us in, super fast too. She explained everything so clear and when she... More

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi DMedina84, thank you for sharing your wonderful experience with us! Certainly you couldn’t choose better to spend your special dates! We are so glad we could make them memorable, we are really happy that you received the service you were expecting and deserve. I’ll pass your warm comments to Leo, Mario, Emmy and the rest of the team! We... More

Centerville, Utah
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was wonderful! Breakfast buffet was delicious, all the food we ate on property was very good and the service was excellent. Beautiful, clean rooms, pools and beach. Wonderful stay. Incredible views and would return any time.

Was this review helpful? Yes 1
MarriottCancun, General Manager at CasaMagna Marriott Cancun, responded to this review

Hi Adikatein98, thank you for sharing your experience with us, definitely we only use premium ingredients in all of our dishes! We are glad to know that you experience our culinary offer and received the service that you were expecting and deserve. We hope to host your next vacation to Cancun! More

Upstate NY
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Wait...I'm not exaggerating! Below is the summary of our Marriott Cancun experience. I am trying to be brief...but, sorry, it's a long story. Day one - we get there and check in. Nice hotel. Snotty staff. But nice location. Day two - we eat at La Capilla Argentina restaurant for breakfast and dinner. That night was the beginning of three... More

Was this review helpful? Yes 4
MarriottCancun, Front Office Manager at CasaMagna Marriott Cancun, responded to this review

Dear Robertsonj55, Thank you for staying at our hotel. I am sorry you were not able to enjoy your stay but I am glad you were able to talk to our Food & Beverage Director Dominic and he was able to help make the rest of your stay comfortable. I apologize again for not meeting your expectation and I truly... More

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Hotel Summarization (Beta)

What travelers say

  • Casa Magna(27)
  • Pool area(19)
  • Breakfast buffet(18)
  • Very nice(15)
  • Hotel zone(12)
  • Ocean view room(11)
  • Friendly and helpful(5)
  • Thai restaurant(5)
  • Sports bar(5)
  • Lounge chair(5)

Additional Information about CasaMagna Marriott Cancun

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun 4*
Number of rooms: 450
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott

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