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All 178 Cancun hotels

JW Marriott Cancun Resort and Spa

4.5 of 5 Resort   |   Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
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Ranked #17 of 178 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 9, 2009
TallGirl41 Chicago, IL
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2,210 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for JW Marriott Cancun Resort and Spa
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Chicago, IL
Contributor
14 reviews 14 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 9, 2009

I was a little apprehensive to cash in extra Marriott Points for the Club 91 experience, but we weren't disappointed. The service was outstanding. Check-in at the Club level was very quick. Our room was being finished, so we were invited to stick around for lunch while they kept our bags. The food was very good. Each night they had... More 

Was this review helpful? Yes 2
Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed February 8, 2009

We stayed at the JW at the beginning of Feb. 2009. I have stayed at a lot of hotels, both for business and pleasure, and found this one of the best. The staff at the hotel was always very pleasant and helpful, with a good sense of humor (with the exception of some of the fitness center staff - but... More 

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2009

I stayed at JW for a week in mid December on business. The hotel is closer to the southern tip of the Hotel Zone. The lobby and lounge area are both luxurious and kept clean. There were a few shops inside the hotel, including a popular bikini shop. I had a room with 2 twin beds and a balcony facing... More 

Was this review helpful? Yes 3
Dallas
1 review
5 of 5 stars Reviewed January 30, 2009

Don't Hesitate to stay at the JW. The service, rooms, beach and pool area were great. The food at the hotel wasn’t so great but our overall stay was fantastic. Forget any bad reviews

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Kansas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2009

We just returned from a family vacation for a week at JW Marriott with our two daughters (under 10 y.o.). We had a great time and were very happy with the JW Marriott. We used Marriott points, but upgraded to a corner suite with an unbelievable view of the Carribean. The commons areas were very nice. Our room was very... More 

Was this review helpful? Yes 1
Alaska
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2009

I thought that the JW Marriott was a wonderful hotel. I've heard from some that it may even be one of the best hotels in Cancun. We were there for 10 days from January 14-24th. I didn't have a problem with getting a chair like most people. I would go down around 9:30am & most of the chairs weren't "reserved"... More 

Was this review helpful? Yes 3
Arlington, VA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 20, 2009

I stayed at the JW the 2nd week of January 2009 for a wedding. Having heard terrible things about the hotel where the wedding was held, I used my Marriott points to book 5 nights at the JW instead and was very pleased that I did. I really needed to relax on this trip and the hotel was perfect for... More 

Was this review helpful? Yes 5
Maryland
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed January 11, 2009

The JW Marriott Cancun is an excellent resort with all the amenities for someone looking for a luxury getaway. My husband and I went on our third honeymoon in May 2008 and would go back in a heartbeat. - The pool is absolutely wonderful, with plenty of pool-side lounge chairs and EXCELLENT staff service. All you need to do is... More 

Was this review helpful? Yes 9
Atlanta
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 4, 2009

Ok...my wife and I just got back from 4 great nights at the JW in Cancun. It was a nice stay but wasn't perfect. We typically stay at hotels in the 4 1/2 star to 5 star range when we go on vacation. Places like the Ritz, St Regis, JW's, Westins etc. Hotel- The hotel itself was very nice. Nice... More 

Was this review helpful? Yes 4
California
Contributor
16 reviews 16 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed January 4, 2009

We spent 2 nights at the JW Mattiott in Cancun. We also stayed a week at the Hilton Cancun (travelling with points - did a sep review for the Hilton). We stayed on the Club 91 Level. First, the hotel location is in the southern part of the "hotel zone". The busy hotel area with all the shopping (la Isla)... More 

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Very nice(18)
  • Casa Magna(15)
  • Sedona Grill(9)
  • Breakfast buffet(9)
  • Pool area(5)
  • Gift shop(4)
  • Lounge chair(4)
  • Room service(3)
  • Spring Break(3)
  • Ocean views(3)

Additional Information about JW Marriott Cancun Resort and Spa

Address: Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Cancun Resort and Spa 4.5*
Number of rooms: 448
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Also Known As:
Jw Marriott Cancun Hotel Cancun
Jw Marriott Cancun Resort
Cancun Marriott
Hotel Style:
#6 Business Hotel in Cancun
#12 Spa Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 On the Beach Hotel in Cancun
#20 Family Hotel in Cancun
#26 Romantic Hotel in Cancun

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