We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 175 Cancun hotels »

JW Marriott Cancun Resort and Spa

4.5 of 5
Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Special offer
Earn Up to 3 FREE Nights
JW Marriott Cancun Resort and Spa
Ranked #21 of 175 hotels in Cancun
4.5 of 5 stars 1133 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,133 reviews from our community

What travelers say about this hotel
  • Very nice(35)
  • Pool area(33)
  • Casa Magna(28)
  • Ocean views(21)
  • Breakfast buffet(20)
  • Hot tub(18)
  • Lounge chair(18)
  • Room service(15)
  • Hotel zone(9)
  • Gift shop(8)
Traveler rating
    771
    235
    75
    38
    14
Only show reviews for Family (253) | Couples (330) | Business (61)
Date Rating
Albany, NY
Reviewer
5 reviews 5 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

My husband and I stayed for three nights in February. The service was top-notch. The rooms were clean and comfortable. The pillows were way too soft, and after a tough night, the hotel staff was happy to drop off two firmer ones. The food - excellent; we're vegan and were able to find good dishes at the various restaurants between... More

Was this review helpful? Yes
Chagrin Falls, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW
2
people found this review helpful

We only had four nights and tried to make the most out of it. Loved the resort! The white sandy beach and plenty of chairs. My daughter enjoyed the blue water and waves. We had a chair (the most comfortable I've ever used) near the adult pool - quiet and overlooked the beach. The pool was clean and refreshing -... More

Was this review helpful? Yes
The Woodlands, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW
1
person found this review helpful

My son and I just returned from staying at the J.W.Marriott in Cancun. I am a very hard to please traveler and this was my first time in Cancun. I had a wonderful experience from the minute I landed all through the week we were there. The hotel was beautiful and immaculate, our room modern and aesthetically pleasing, with such... More

Was this review helpful? Yes
See 2 more reviews by JaniceCaz for Cancun
York, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW
2
people found this review helpful

This hotel is just perfect! Every detail is taken into account! The pool is beautiful ( infinity pool :-)), wonderful rooms with the most comfortable bed and lovely thick towels :-) I would go back tomorrow!

Was this review helpful? Yes
cubgirl4444
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2012
2
people found this review helpful

It's a great deal. Food starts at 7:00 a.m. and ends at 8:00 p.m. with a few breaks for set up. Everything is yummy & you're treated like royalty!

Was this review helpful? Yes
See 2 more reviews by cubgirl4444 for Cancun
Long Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 19, 2012
4
people found this review helpful

Beautiful Hotel on the beach in Cancun, great service, friendly staff. Stayed on Club 91 level, worth the extra $$ upfront, save a lot in the long run. One of the best deals in the Caribbean.My wife and I had a wonderful time

Was this review helpful? Yes
Corona, California
Senior Contributor
39 reviews 39 reviews
Reviews in 28 cities Reviews in 28 cities
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed May 17, 2012
4
people found this review helpful

We stayed at JW Marriott Cancun for 2 days before venturing down south to the Riviera Maya. I have Elite Marriott Status and we used points for this stay. This hotel was the perfect start to our vacation. We booked our shuttle transfer in advance via their website with Best Day which can be highly recomended ($17 one way for... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 14, 2012
4
people found this review helpful

Before going too far, let me share that this visit – May 10 through 13, 2012 – was our third to Cancun and to the JW Marriott or Marriott Casa Magna. My husband and I stayed at the JW in December 2009 and absolutely loved it – so much that we returned with another couple in May 2010 and stayed... More

Was this review helpful? Yes
MarriottCancun, Public Relations Manager at JW Marriott Cancun Resort and Spa, responded to this review
May 19, 2012

We really appreciate you took the time to write this review. We do might find ourselves in the need to ask for some confirmation in case the information in the reservation does not match what the guest tell us he or she is entitled to. We will always honor whatever is included in the original reservation. We have already shared... More

mexico
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 11, 2012
5
people found this review helpful

Here are my 2 cents (more like my 2 dollars), about JW Marriott in Cancun. My personal comments are based on a comparison with other hotels I have stayed in Cancun and the Mayan Riviera, but have not all been reviewed in Trip Advisor such as the Ritz Carlton, Fairmont Mayakoba, Hilton (now Iberostar), Cancun Palace, Westin, Fiesta Americana Coral... More

Was this review helpful? Yes
Plymouth, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 7, 2012
2
people found this review helpful

We stayed here because JW Marriott's have never disappointed and this was the case here as well. The Club 91 offers snacks throughout the day and the opportunity to meet fellow vacationers. The pools are clean and child friendly - they even have an area for adults only if you'd like something a little quieter. The only negative was the... More

Was this review helpful? Yes

Travelers who viewed JW Marriott Cancun Resort and Spa also viewed

Marriott CasaMagna Cancun Resort
4.5 of 5 stars 1,143 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d219145?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Le Blanc Spa Resort
4.5 of 5 stars 1,598 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Fiesta Americana Grand Coral Beach Cancun Resort & Spa
4.5 of 5 stars 1,125 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d152681?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 175 hotels in Cancun, ranked by popularity »

Been to JW Marriott Cancun Resort and Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about JW Marriott Cancun Resort and Spa

  • Jw Marriott Cancun Resort
  • Marriott Cancun
  • Jw Marriott Cancun
  • Cancun Marriott
  • Jw Marriott Cancun Hotel
Address: Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
Price Range: PLN: $$

Owners: What's your side of the story?

If you own or manage JW Marriott Cancun Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
JW Marriott Cancun Resort and Spa
Show the lowest price for this hotel (from our partners)
Show Prices