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JW Marriott Cancun Resort and Spa

4.5 of 5
Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
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JW Marriott Cancun Resort and Spa
Ranked #18 of 175 hotels in Cancun
4.5 of 5 stars 1123 Reviews
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1,123 reviews from our community

What travelers say about this hotel
  • Very nice(35)
  • Pool area(33)
  • Casa Magna(28)
  • Ocean views(21)
  • Breakfast buffet(20)
  • Hot tub(18)
  • Lounge chair(18)
  • Room service(15)
  • Hotel zone(9)
  • Gift shop(8)
Traveler rating
    764
    233
    74
    38
    14
Only show reviews for Family (251) | Couples (326) | Business (60)
Date Rating
mexico
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 11, 2012 NEW
2
people found this review helpful

Here are my 2 cents (more like my 2 dollars), about JW Marriott in Cancun. My personal comments are based on a comparison with other hotels I have stayed in Cancun and the Mayan Riviera, but have not all been reviewed in Trip Advisor such as the Ritz Carlton, Fairmont Mayakoba, Hilton (now Iberostar), Cancun Palace, Westin, Fiesta Americana Coral... More

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Plymouth, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 7, 2012
1
person found this review helpful

We stayed here because JW Marriott's have never disappointed and this was the case here as well. The Club 91 offers snacks throughout the day and the opportunity to meet fellow vacationers. The pools are clean and child friendly - they even have an area for adults only if you'd like something a little quieter. The only negative was the... More

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Portland, OR
Senior Contributor
48 reviews 48 reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 5, 2012
3
people found this review helpful

My wife, my son and I spent 4 nights here, during our recent trip to Cancun. We chose the Club 91 option, which we think was well worth the extra cost. First of all, it included free airport transfers by private van. We were contacted by Club 91 staff prior to our arrival date and were asked to provide our... More

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See 2 more reviews by Bluebirds277 for Cancun
Chapel Hill, NC
Top Contributor
93 reviews 93 reviews
Reviews in 67 cities Reviews in 67 cities
184 helpful votes 184 helpful votes
5 of 5 stars Reviewed May 2, 2012
4
people found this review helpful

Check-in was quick and the room was huge. My king size bed was comfy and there was a loveseat, table and chairs in the room. I loved the bathroom because it had a door to separate the toilet from the rest of the oversized bathroom. There was also a lot of space for your toiletries. The food here is excellent!... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

We were received at the airport by Prestige Travel which we paid 32.00 for. The ride to the hotel was very nice. Once at the Hotel we were greeted by a door man and sent to the reception desk. This was much different than our JW experience in Miami when they knew who we were when we got out of... More

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See 2 more reviews by RDickerson for Cancun
Clements, California
Senior Contributor
32 reviews 32 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

The JW Marriotts are the top tier resorts of the Marriott Hotels. JW Marriott Cancun Resort & Spa is a wonderful exemplar of the brand. It is elegant and beautiful and a terrific venue for a destination wedding. More

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See 15 more reviews by I-love-to-travel for Cancun
atlanta
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2012
2
people found this review helpful

This is a very nice hotel, beautiful rooms, beautiful view, good restaurants. Only downside were the ferocious waves in the beach which make it hard to swim. More

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Boston, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 26, 2012
4
people found this review helpful

This hotel is confusing in its inconsistencies and thus I've taken several weeks to write a review. I agree with some of the negative reviews and yet also agree with many of those that are absolutely glowing. Here are my mixed experiences and observations from our week stay during mid-March, 2012: 1) Our reserved private shuttle booked through the JW... More

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Ann Arbor, MI
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 25, 2012
4
people found this review helpful

We stayed November, 2011. We were upsold on a room upon our arrival, without pressure I might add, and didn't regret it. What a room, in the tower, 270 degree view, 2 balconies, just gorgeous. The maid service in the room was fine. Beautiful room and view. I will say the restaurant was wonderful, in fact, we had the best... More

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New York, New York, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 23, 2012
3
people found this review helpful

This hotel was a great deal and the service was excellent. The staff was extremely polite, warm and accomodating. The Italian restaurant in the hotel was phenomenal! Continental breakfast offered an outstanding selection. This was a family vacation and they had everything we needed for our 3 year old boy and 6 month old baby girl. It was also reasonably... More

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Additional Information about JW Marriott Cancun Resort and Spa

  • Jw Marriott Cancun Resort
  • Marriott Cancun
  • Jw Marriott Cancun
  • Cancun Marriott
  • Jw Marriott Cancun Hotel
Address: Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
Price Range: $$

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JW Marriott Cancun Resort and Spa
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