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ibis Cancun Centro

3.0 of 5 Av Tulum y Nichupte, Cancun 77504, Mexico
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ibis Cancun Centro
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ibis Cancun Centro
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350 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

My stay at ibis was good the staff were very helpful and all spoke English which was a great help they also corrected or changed my room when I had a broken of some insects in the room overall would definitely use then again when travelling in and out as I was to Cancun

Review collected in partnership with Ibis Hotels

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1 review
1 of 5 stars Reviewed 2 days ago NEW

The Asst. Mgr Luis lacked any type of customer service skills. He was so rude, and if it wasn't for myself making int'l calls from my cell to resolve their issue with Agoda Travel via Prceline he was going to kick me out on the street on Christmas!! Never again will I go or recommend this place. dirty bathrooms with... More 

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Villahermosa, Mexico
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Ibis Cancun is a nice hotel located just a few meters from the main shopping mall, Las Americas. It is sort of far from the downtown area (City Hall, ADO Station, Grocery store, restaurants) but it is a managable distance. A taxi would charge $50 pesos to go there from bus stop. There is a stop for taxis on front... More 

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Cancun, Mexico
Top Contributor
91 reviews 91 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Actually, I live in Cancun. However, for some reason I had to spend one night along with my wife in a hotel near my home, so Ibis came very at hand. This hotel is very new and clean with restaurant service and a supermarket next to it. The rooms are very small but clean and practical for general purpose and... More 

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Sao Paulo, SP
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Ibis standard hotel (small room - ok for 2 people ), For families there is the option of adjoining rooms. Standard breakfast. Excelent downtown location. A budget option in Cancun , an alternative to the expensive all inclusive hotels. Wallmart supermarket right in front and a huge shopping mall (5 min walk ). Taxis are cheap to go to the... More 

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Tampa, Florida
Top Contributor
242 reviews 242 reviews
62 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found Ibis to be a breath of fresh air away from the overpriced tourism found in Cancun. On site you had a MINI-Walmart, cafeteria, cafe, Italian Restaurant and large mall right across the street (Plaza Las Americas). You were only a reasonable priced taxi-ride away from the Bus terminal (50 pesos), Zona Hotelera (tourist zone) (70 pesos), Ferry Terminal... More 

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Toronto, Canada
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel room was basic and small but we found it clean and comfortable. The bed was super comfy. We only stayed for two nights. I would say for a short stay, it is your hotel in Cancun... the front desk was really helpful. Overall, we enjoyed our stay. The location is practical if you want to be close to... More 

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Senior Contributor
38 reviews 38 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

positive: free wifi – worked well (5,38 mbps) negative: rooms are basic (Ibis style) shower released just water drops – you couldn't call that a shower and they hadn't any maintenance on that day (ok, it was Xmas day) out of the center of town

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IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

Dear guest, I'm very sorry to hear that. We do have maintenance service all the days of the year. I will verify that with our front desk staff, we are making a lot of changes at the hotel regarding the bathroom, and we are at the center of the city, unfortunetly we are not a beach hotel, but we do... More 

Paris, France
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 5, 2014

Good hotel for one night before travelling around Yucatán. Clean, sound prooved rooms Nice mattress. The breakfast is great. A supermarket just asude vert pratical. Valet parking for few pesos. Only fail tap and shower head that aren't well maintained. Fort all the rest it's vert nice.

Was this review helpful? Yes 3
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Additional Information about ibis Cancun Centro

Address: Av Tulum y Nichupte, Cancun 77504, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Cancun Centro 3*
Number of rooms: 190
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Also Known As:
Ibis Cancun Centro Hotel Cancun
Hotel Style:
#3 Best Value Hotel in Cancun

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