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ibis Cancun Centro

Av Tulum y Nichupte, Cancun 77504, Mexico
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1 room 1 adult
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ibis Cancun Centro
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588 Reviews from our TripAdvisor Community

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Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms are as big enough, being it mostly a business hotel. Used it to spend the night when heading to the airport or for short stays in the city (far from touristic areas). Very good price in a quite comfortable room. It isn't downtown, but quite close and very well connected by the Nichupté - Tulum avenues. Has a... More 

Helpful?
Thank Gaston Q
Fremont, CA
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice stay in Cancun Centro at a reasonable price. Room was small but very clean and very quiet. Shower was great....plenty of hot water and water pressure. Could see ocean and hotel zone from our 8th floor window. Only basics provided....2 big towels, no face cloths. No closet only a few hangers. ADO bus office next to property....can catch... More 

Review collected in partnership with Ibis Hotels

Helpful?
Thank Sumtam
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Thank you very much for your opinion. We appreciate it. We are 1800 Ibis hotels worldwide and 15 Ibis hotel in Mexico, always with the best location and the best relation cost/benefit at the areas we are located. We hope to host you again on your next stay in Cancun Center. Warm regards More 

Portland, Oregon
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If your goal is to see historical sites like Chichen Itza or Tulum, why waste your money on a beach property. You will leave the hotel at dawn and come back very late. I suggest including the breakfast. It's worth it. You also have the convenience of a Walmart in the hotel and a 7-Eleven across from the hotel entrance.... More 

Helpful?
1 Thank Glen H
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Thank you very much for your opinion. Its always nice to receive good feedback. You could find your breakfast included in our webpage. We do include the breakfast here. Warm regards More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here with a friend for one night, we had a flight the next day in the morning. As all Ibis hotels worldwide the have a pretty acceptable standard, the rooms are very clean and although we booked very last-minute we got a pretty good deal (~50US$ for a double room). Location is ok, not the best if you... More 

Helpful?
Thank Lemya S
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Thank you very much for your review. Ibis standard is two towels per room, one inside the bathroom and another one at the closet, but we do give extra towels if its requested. I will verify this situation with the front desk staff so this wont happen again, I apologize for this inconvenience. Have a great day, happy new year.... More 

Wickenburg, Arizona
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Pros: clean,lot's good restaurants walking distance. Mall across street has everything imaginable. Secure lot's ways. Mini Wal-Mart attached. My Spanish adequate. Most of front desk multiple languages. Eat street food for 20 to 50 pesos. Hotel restaurant average. Views to East best,lake and sunrise. Easy to taxi,bus at hotel..cheaper on the street. Restaurant food places 1-200 pesos per. Cons: no... More 

Helpful?
Thank Richard B
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Thank you very much for your opinion, we appreciate it. Ibis hotels are a low budget business hotels, we always will have the best rates and the best relation cost/benefit. We don't have fridge nor room service, but we have 24/7 snack/meals available at the front desk, we have good breakfast and the restaurant offers service from 6:00am until 10:30... More 

Hong Kong, China
Level Contributor
95 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had an enjoyable stay in this Ibis hotel outlet. As a Accor Hotels Le Club loyalty members and have stayed in Ibis hotels worldwide, I have found the quality of this Ibis outlet is consistent with Accor Hotels group corporate quality standard. I booked this hotel through Accor Hotels website and stayed here on 28 Dec 2015 for 2... More 

Helpful?
Thank Sambawalk2025
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear guest. Thank you very much for this excellent review, and all the recommendations for those who don't know downtown Cancun. We are very happy that you have enjoyed your stay and we look forward to host you again in a near future. Have a wonderful day, happy new year. Warm regards Joan-Francesc Ferrer General Manager More 

Salt Lake City, Utah
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 30, 2015

Small room with bed for 3 at most.breakfast was same daily but not bad at all.coffee machine doles out expresso,lattes and cappuccinos.room super clean and wifi is excellent.If you are touring cancun and its ur first trip,most of ur day is spent out seeing attractions and laze on the beach,then go for this hotel.if you are going to cancun to... More 

Helpful?
1 Thank gkal1972
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Thank you very much for your comments. We are the best option to travel to Cancun and not spend a lot of money. We have good rooms, good food, excellent service and a lot of things to do near the hotel. We hope to host you again in your next trip yo Cancun. Happy New Year Warm regards Ibis Staff More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 25, 2015 via mobile

If you have ever stayed at Ibis you know the rooms are small... Ibis cancun how ever excelled Service is wonderful. Front desk agents are multi lingual and very eager to help. Breakfast is always hot and delicious.

Helpful?
1 Thank Jessie J
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Thank you very much for your opinion. We are very happy to receive this information. We hope to host you again in a near future. Happy Holidays and warm regards More 

Villahermosa, Tabasco, Mexico
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 19, 2015 via mobile

The Ibis hotel doesn't have a maintain guy 24 hours, the air conditioner on my room was not cooling, and they just tell me the hotel is full occupation so they cant moved us to other room and no guy from maintain to check the failure. A full house hotel with no employees for this kind of issue is very... More 

Helpful?
1 Thank Sergio R
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear guest, I'm aware of what has happened during the weekend, it was an isolated event which was solved. We don't have that issue anymore, I'm very sorry for your experience and I hope you give me the opportunity to talk to you personally on your next stay in cancun. Joan-Francesc Ferrer More 

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