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ibis Cancun Centro

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Av Tulum y Nichupte, Cancun 77504, Mexico
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ibis Cancun Centro
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ibis Cancun Centro
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398 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

It is a nice, clean hotel with good service, it is located couple km away from the city but with good access to public transport. No swimming pool is a con. If you can afford somewhere in the touristic area is recommendable. Good if you rent a car and want to drive around Mayan Riviera

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Senior Contributor
44 reviews 44 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

i was there only one night before going back home. the location is nice, a lot of bus route right outside and close the mall Las Americas. the room was small but very fonctional. it's a really quiet and clean place as well. The staff was really friendly. it's a good hotel for one night/ layover. not too far from... More 

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Orlando, Florida
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a great value if you're traveling on a budget or want to be away from the hustle and bustle of the hotel zone. Rooms are small but nice with ample storage, and were kept very clean by the hotel staff. Most (but not all) of the staff at the check-in counters spoke at least some English and... More 

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Top Contributor
60 reviews 60 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Good for a layover for one night. Comfortable bed in a small room. Our shower didn't drain well which was annoying, we called reception in the evening and they turned up an hour before checkout the next day to look at it. Tip - if you book on the hotel website (rather than Agoda) you get breakfast included. Breakfast wasn't... More 

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Coquitlam, Canada
Top Contributor
54 reviews 54 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very good budget hotel, across some busy streets from the Mall of the Americas in Cancun. It’s a huge mall, with everything you could want, including western style restaurants, but it’s mostly frequented by the locals. There is a grocery store (which sells alcohol) and bank machine beside the hotel and a great local restaurant, Mestizo’s, right... More 

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Washington DC, District of Columbia
11 reviews 11 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed February 18, 2015

Ibis Cancun Centro is ideal for the traveler on the go. Its location is very ideal as it is closest to town, the ADO bus terminal, a gym, 711 (across the street), and Walmart on-site. I stayed for 3 nights actually and rarely stayed at the property. I didn't even go in the general location of the Walmart. It seems... More 

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IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear guest, I'm sorry to hear that your stay didn't met your expectations, as a hotel commited with the enviroment we have a program with the towels, the information is inside the bathroom, if you don't leave your towels at the floor, the housekeeper will change your towels and leave you new ones, if you hang the towels at the... More 

Sutton, Ontario, Canada
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 11, 2015

Adequate hotel, clean and close to mall where dentist was. Walmart right next door. Good restaurant within walking distance. Hotel Nothing fancy. Within walking distance of mall. Bus close by to Cozumel, hotel zone. Took super shuttle from airport to hotel and return. Excellent shuttle. Would prefer to stay at a resort for longer than overnight.

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