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ibis Cancun Centro

1.0 of 5 Av Tulum y Nichupte, Cancun 77504, Mexico
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ibis Cancun Centro
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ibis Cancun Centro
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318 reviews from our community

Traveler rating
    60
    125
    93
    20
    20
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39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel for one night before travelling around Yucatán. Clean, sound prooved rooms Nice mattress. The breakfast is great. A supermarket just asude vert pratical. Valet parking for few pesos. Only fail tap and shower head that aren't well maintained. Fort all the rest it's vert nice.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed here just one night transitioning from late arrival at the airport to our destination the next day. it's pretty close to the main highway so it's easy to find. Clean beds and rooms but really small so that's why 1 night is ok. Don't take the breakfast offer unless you have low standards for breakfast food! The pizza... More 

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed November 12, 2014

Quality of the rooms is what you'd expect of an ibis hotel. The location isn't practical at all and only useful if you plan of moving on from Cancun asap. The staff was extremely unhelpful, except for one man who's name I sadly forgot. In general they were of no help at all organizing trips or even suggesting things in... More 

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IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

I'm sorry to hear that your stay, please let me apologize with you. You can get in contact with the manager at h7118-gm1@accor.com. And let me know more about your experience. More 

Uvita, Costa Rica
2 reviews
3 of 5 stars Reviewed November 1, 2014

When we first arrived at our room, we saw that the toilet seat was broken off. It was simply sitting on top of the toilet, I guess after cleaning. We immediately showed the cleaner on our floor that we had a broken toilet seat, and we asked him if he would have it fixed. He was very cordial, and told... More 

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IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

I'm very sorry to hear that your experience didn't met your expectations, I will check with the front desk what has happened. Please let me express my sincere apology. Please if you can send me an e-mail and explain me the situation and verify this room. The e mail is: h7118-gm1@accor.com Best regards More 

gold coast
Contributor
20 reviews 20 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 14, 2014

This property is fairly new. It is clean and basic and resembles dormitory style uni rooms. The TVs are useless to anyone who doesn't speak Spanish as all channels are in Spanish which is ridiculous. The showers have no pressure and are terrible. You have to run around to try and get wet & the pressure is that all you... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Surfers Paradise, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 12, 2014

We stayed at the ibis cancun and it was clean and basic. The rooms were secure and very basic like a uni student pad but they clean and cheap and so for a night or 2 it was more than acceptable. Cons: The TV wad useless as EVERYTHING was in Spanish so if you don't speak Spanish you can't watch... More 

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Houma, Louisiana
2 reviews
5 of 5 stars Reviewed September 2, 2014

It was great experienced in Cancun Mexico even though i was a Solo traveler! Ive stayed in Ibis Hotel which is located in the heart of the city! The Hotel staff were courteous and friendly, The Room was stylish and modern interior with Hi speed internet! Its nearby the Mall shops and Restautants. Im looking forward to book again in... More 

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Cancun, Mexico
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 26, 2014

I think this hotel fulfill the essential, clean, safe and good service. The room was clean and functional. They have valet parking. In the same building you have supermarket, a restaurant and a Boxing training gym but they are not part of the services in the hotel. I think is a good the price even though in the same ibis... More 

Was this review helpful? Yes 1
Toluca, Mexico
2 reviews
4 of 5 stars Reviewed August 21, 2014

The hotel is kind of new, the location is ok, you're not where the attractions are but you're kind of near, there's a mall in front of the hotel and a mini Walmart in the lobby. It doesn't have a pool though, the breakfast is just $85 pesos and I think that is cheap if you're in Cancun.

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London
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 14, 2014

Stayed here whilst in transit. Hotel has good internet, cable TV, good showers, aircon and there's a mall close by if you need to pick up some stuff. That's about it. Otherwise it's paper thin walls, overpriced and not very good at all (even for a business hotel) restaurant and really not very clean. The sheets were stained, I found... More 

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IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Cancun Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The ibis brand is internationally recognized for its quality services coupled with excellent cost/benefit relation and its always strategic location, allowing competitive rates. In... More 

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Additional Information about ibis Cancun Centro

Address: Av Tulum y Nichupte, Cancun 77504, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:1 star — ibis Cancun Centro 1*
Number of rooms: 190
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Also Known As:
Ibis Cancun Centro Hotel Cancun

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