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All 174 Cancun hotels

ibis Cancun Centro

3.0 of 5 Hotel   |   Av Tulum y Nichupte, Cancun 77504, Mexico
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Ranked #78 of 174 hotels in Cancun
A recent review
4 of 5 stars reviewed 1 week ago
R A Cancun, Mexico
  • Reviews (277)
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277 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Cancun, Mexico
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I think this hotel fulfill the essential, clean, safe and good service. The room was clean and functional. They have valet parking. In the same building you have supermarket, a restaurant and a Boxing training gym but they are not part of the services in the hotel. I think is a good the price even though in the same ibis... More

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Toluca, Mexico
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is kind of new, the location is ok, you're not where the attractions are but you're kind of near, there's a mall in front of the hotel and a mini Walmart in the lobby. It doesn't have a pool though, the breakfast is just $85 pesos and I think that is cheap if you're in Cancun.

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London
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here whilst in transit. Hotel has good internet, cable TV, good showers, aircon and there's a mall close by if you need to pick up some stuff. That's about it. Otherwise it's paper thin walls, overpriced and not very good at all (even for a business hotel) restaurant and really not very clean. The sheets were stained, I found... More

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IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Cancun Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The ibis brand is internationally recognized for its quality services coupled with excellent cost/benefit relation and its always strategic location, allowing competitive rates. In... More

Cancun, Mexico
2 reviews
3 of 5 stars Reviewed July 24, 2014

In-Room Pros: High Speed Internet provided by Lusacell. 39 Mbps downloads and 5 Mbps uploads. Central Air Conditioning Unit Cable Television (24 in Flat Screen) Hot Shower (Overhead Shower Head) Security (Need Room Key to Access Your Floor in Elevator Cabin) In-Room Cons: No Fridge, No Microwave No Ice Machines on Floors, Hence No Ice Bucket No Toiletries (hand soap... More

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quintana roo
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 17, 2014

IBIS HOTEL is next to the largest mall in Cancun perfectly located .hotel is a budget reasonable .... , It has a Piola Argentina Restaurant in front open late and has super pizza and food.. Really Practical!.. The Ibis hotel has a Superama Wall Mart in its plaza which has many american foods one cannot find elsewhere..like good tasting butter..amazing... More

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Bielefeld, Germany
Top Contributor
137 reviews 137 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 16, 2014

A very nice hotel with clean rooms. The front staff is a little bit weak in english, so you should better can speak spanish. There is a small walmart in the hotel, a rental car station and an Ado office, all very pleasant. The rooms are very clean, but a little bit small. By car it is 15 minutes to... More

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Central Mexico and Gulf Coast, Mexico
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

Excellent value for money and very friendly staff! Thanks to our Accor membership we got an extra discount. We got a room with view on the Laguna. Later that day we visited friends who were staying in a hotel on Kukulkan Blvd. The Ibis is way much more value for money & better view, also close to the beach. No... More

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Winston Salem, North Carolina
Top Contributor
64 reviews 64 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 30, 2014

I am currently staying at this hotel in Cancun, Mexico and I will still be here for the next five days at the end of June 2014. The hotel staff is very friendly and helpful, and the Internet connection is very good, as it always is at all the Ibis Hotels I have stayed, but this hotel is aging and... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 4, 2014

the room was dirty and the bed and the bathroom full of hair!!!!!!!! our receptionist in Holbox island recommended this hotel for one night when we asked for a simple clean hotel in the center of Cancun! shame ! this hotel should be cleaned. the location is good though. the receptionists do not speak english...... do not stay there.

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IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

Thank you for your feedback about your stay in December 2013. I can assure you now you will find a different situation, we made changes to make sure situations like you had did not happen again, I hope you give us the chance to show you this changes for better. visit our web in ibis.com and save money on your... More

cardiff
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 3, 2014

stayed here 1 night on 15/05/14,hotel clean, but rooms so small & claustrophobic, no furniture, no room,closet is a couple of coat hangers in view,i would go somewhere else location is ok but a little bit closer to town is better

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Additional Information about ibis Cancun Centro

Address: Av Tulum y Nichupte, Cancun 77504, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Cancun Centro 3*
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Also Known As:
Ibis Cancun Centro Hotel Cancun

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access
Hotel Style
#5 Best Value Hotel in Cancun #78 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
The Ibis Cancun Centro hotel is located in the city's largest commercial and financial district, a short walk from Las Americas shopping center, just 10 minutes from the airport and 5 minutes from the crystal-clear Caribbean beaches of Cancun. The hotel offers 190 modern and comfortable rooms, the "Rendez Vous" restaurant and a bar with a 24-hour snack service. There is free Internet whether you're on business or pleasure, parking and access for people with reduced mobility. ... more   less 
Number of rooms
190

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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