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All 172 Cancun hotels

ibis Cancun Centro

3.0 of 5 Hotel   |   Av Tulum y Nichupte, Cancun 77504, Mexico
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Ranked #77 of 172 hotels in Cancun
A recent review
3 of 5 stars reviewed 1 week ago
John S Cancun, Mexico
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261 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Cancun, Mexico
2 reviews
3 of 5 stars Reviewed 1 week ago

In-Room Pros: High Speed Internet provided by Lusacell. 39 Mbps downloads and 5 Mbps uploads. Central Air Conditioning Unit Cable Television (24 in Flat Screen) Hot Shower (Overhead Shower Head) Security (Need Room Key to Access Your Floor in Elevator Cabin) In-Room Cons: No Fridge, No Microwave No Ice Machines on Floors, Hence No Ice Bucket No Toiletries (hand soap... More

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quintana roo
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

IBIS HOTEL is next to the largest mall in Cancun perfectly located .hotel is a budget reasonable .... , It has a Piola Argentina Restaurant in front open late and has super pizza and food.. Really Practical!.. The Ibis hotel has a Superama Wall Mart in its plaza which has many american foods one cannot find elsewhere..like good tasting butter..amazing... More

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Bielefeld, Germany
Top Contributor
137 reviews 137 reviews
36 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very nice hotel with clean rooms. The front staff is a little bit weak in english, so you should better can speak spanish. There is a small walmart in the hotel, a rental car station and an Ado office, all very pleasant. The rooms are very clean, but a little bit small. By car it is 15 minutes to... More

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Central Mexico and Gulf Coast, Mexico
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Excellent value for money and very friendly staff! Thanks to our Accor membership we got an extra discount. We got a room with view on the Laguna. Later that day we visited friends who were staying in a hotel on Kukulkan Blvd. The Ibis is way much more value for money & better view, also close to the beach. No... More

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Winston Salem, North Carolina
Top Contributor
63 reviews 63 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am currently staying at this hotel in Cancun, Mexico and I will still be here for the next five days at the end of June 2014. The hotel staff is very friendly and helpful, and the Internet connection is very good, as it always is at all the Ibis Hotels I have stayed, but this hotel is aging and... More

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4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 4, 2014

the room was dirty and the bed and the bathroom full of hair!!!!!!!! our receptionist in Holbox island recommended this hotel for one night when we asked for a simple clean hotel in the center of Cancun! shame ! this hotel should be cleaned. the location is good though. the receptionists do not speak english...... do not stay there.

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IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

Thank you for your feedback about your stay in December 2013. I can assure you now you will find a different situation, we made changes to make sure situations like you had did not happen again, I hope you give us the chance to show you this changes for better. visit our web in ibis.com and save money on your... More

Senior Contributor
47 reviews 47 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 3, 2014

stayed here 1 night on 15/05/14,hotel clean, but rooms so small & claustrophobic, no furniture, no room,closet is a couple of coat hangers in view,i would go somewhere else location is ok but a little bit closer to town is better

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Naples, Florida
1 review
1 of 5 stars Reviewed June 1, 2014

My reservation was not honored even though I made it through the hotel's website: The manager could not be found to provide a solution and the front desk clerks could do nothing to help. The website information on reservations is erroneous, and I had to hire a travel agency to find me a room for that night.

Review collected in partnership with Accorhotels.com

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IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

Thank you for your comments about your stay at our hotel, we know situations could happen and we will look closely to this situation about your reservation not be founded; please accept my sincere apologies for this incovenience, rest assure that we will take the appropiate actions to solve and prevent future occurences I hope you will give us the... More

Top Contributor
107 reviews 107 reviews
106 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed May 25, 2014

...and considering what other options you have in Cancún at this rate, well, this is the best option you have. We stayed here for a week in 2012, and came to the same conclusion back then. Now, having stayed at different low-cost hotels as well as rentals, this has become even more clear. One improvement have been made regarding the... More

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Cartagena, Colombia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 24, 2014

I needed a hotel to rest and spend the night and I guess I found the right place. Superb service at the front desk . It's perfectly situated , near by everything . Accor has been doing a pretty nice job with the ibis hotels. The price it's perfect!! The room was clean and has a great mattress. 100 %... More

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Additional Information about ibis Cancun Centro

Address: Av Tulum y Nichupte, Cancun 77504, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Cancun Centro 3*
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Also Known As:
Ibis Cancun Centro Hotel Cancun

40 photos of this hotel

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Room/suite (4)
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Dining (1)
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All management photos (19)
Hotel & grounds (7)
Room/suite (5)
Dining (4)
Other (3)


Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access
Hotel Style
#4 Best Value Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
The Ibis Cancun Centro hotel is located in the city's largest commercial and financial district, a short walk from Las Americas shopping center, just 10 minutes from the airport and 5 minutes from the crystal-clear Caribbean beaches of Cancun. The hotel offers 190 modern and comfortable rooms, the "Rendez Vous" restaurant and a bar with a 24-hour snack service. There is free Internet whether you're on business or pleasure, parking and access for people with reduced mobility. ... more   less 
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