We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 177 Cancun hotels

ibis Cancun Centro

3.0 of 5 Hotel   |   Av Tulum y Nichupte, Cancun 77504, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
IBIS ADVANCE SAVER
ibis Cancun Centro
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added ibis Cancun Centro to your Saves list
Ranked #81 of 177 Hotels in Cancun
A recent review
3 of 5 stars reviewed 4 weeks ago
Sheron M Uvita, Costa Rica
Write a Review

310 reviews from our community

Traveler rating
    59
    123
    89
    20
    19
See reviews for
39
101
45
76
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (310)
  • Mar-May only
    (81)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (71)
All months
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Quality of the rooms is what you'd expect of an ibis hotel. The location isn't practical at all and only useful if you plan of moving on from Cancun asap. The staff was extremely unhelpful, except for one man who's name I sadly forgot. In general they were of no help at all organizing trips or even suggesting things in... More

Was this review helpful? Yes
IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

I'm sorry to hear that your stay, please let me apologize with you. You can get in contact with the manager at h7118-gm1@accor.com. And let me know more about your experience. More

Uvita, Costa Rica
2 reviews
3 of 5 stars Reviewed 4 weeks ago

When we first arrived at our room, we saw that the toilet seat was broken off. It was simply sitting on top of the toilet, I guess after cleaning. We immediately showed the cleaner on our floor that we had a broken toilet seat, and we asked him if he would have it fixed. He was very cordial, and told... More

Was this review helpful? Yes
IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

I'm very sorry to hear that your experience didn't met your expectations, I will check with the front desk what has happened. Please let me express my sincere apology. Please if you can send me an e-mail and explain me the situation and verify this room. The e mail is: h7118-gm1@accor.com Best regards More

gold coast
Contributor
20 reviews 20 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 14, 2014

This property is fairly new. It is clean and basic and resembles dormitory style uni rooms. The TVs are useless to anyone who doesn't speak Spanish as all channels are in Spanish which is ridiculous. The showers have no pressure and are terrible. You have to run around to try and get wet & the pressure is that all you... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Surfers Paradise, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 12, 2014

We stayed at the ibis cancun and it was clean and basic. The rooms were secure and very basic like a uni student pad but they clean and cheap and so for a night or 2 it was more than acceptable. Cons: The TV wad useless as EVERYTHING was in Spanish so if you don't speak Spanish you can't watch... More

Was this review helpful? Yes
Houma, Louisiana
2 reviews
5 of 5 stars Reviewed September 2, 2014

It was great experienced in Cancun Mexico even though i was a Solo traveler! Ive stayed in Ibis Hotel which is located in the heart of the city! The Hotel staff were courteous and friendly, The Room was stylish and modern interior with Hi speed internet! Its nearby the Mall shops and Restautants. Im looking forward to book again in... More

Was this review helpful? Yes
Cancun, Mexico
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 26, 2014

I think this hotel fulfill the essential, clean, safe and good service. The room was clean and functional. They have valet parking. In the same building you have supermarket, a restaurant and a Boxing training gym but they are not part of the services in the hotel. I think is a good the price even though in the same ibis... More

Was this review helpful? Yes 1
Toluca, Mexico
2 reviews
4 of 5 stars Reviewed August 21, 2014

The hotel is kind of new, the location is ok, you're not where the attractions are but you're kind of near, there's a mall in front of the hotel and a mini Walmart in the lobby. It doesn't have a pool though, the breakfast is just $85 pesos and I think that is cheap if you're in Cancun.

Was this review helpful? Yes
London
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 14, 2014

Stayed here whilst in transit. Hotel has good internet, cable TV, good showers, aircon and there's a mall close by if you need to pick up some stuff. That's about it. Otherwise it's paper thin walls, overpriced and not very good at all (even for a business hotel) restaurant and really not very clean. The sheets were stained, I found... More

Was this review helpful? Yes
IbisCancunC, Gerente at ibis Cancun Centro, responded to this review

Thank you for taking the time to tell us about your experience at the Ibis Cancun Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The ibis brand is internationally recognized for its quality services coupled with excellent cost/benefit relation and its always strategic location, allowing competitive rates. In... More

Cancun, Mexico
2 reviews
3 of 5 stars Reviewed July 24, 2014

In-Room Pros: High Speed Internet provided by Lusacell. 39 Mbps downloads and 5 Mbps uploads. Central Air Conditioning Unit Cable Television (24 in Flat Screen) Hot Shower (Overhead Shower Head) Security (Need Room Key to Access Your Floor in Elevator Cabin) In-Room Cons: No Fridge, No Microwave No Ice Machines on Floors, Hence No Ice Bucket No Toiletries (hand soap... More

Was this review helpful? Yes
quintana roo
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 17, 2014

IBIS HOTEL is next to the largest mall in Cancun perfectly located .hotel is a budget reasonable .... , It has a Piola Argentina Restaurant in front open late and has super pizza and food.. Really Practical!.. The Ibis hotel has a Superama Wall Mart in its plaza which has many american foods one cannot find elsewhere..like good tasting butter..amazing... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to ibis Cancun Centro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Cancun Centro

Address: Av Tulum y Nichupte, Cancun 77504, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Cancun Centro 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, ACCOR, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your ibis Cancun Centro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Cancun Centro Hotel Cancun

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (5)
Viewed
View from room (3)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (5)
Viewed
Dining (4)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay