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Comfort Inn Cancun Aeropuerto

Carr. Cancun/Aeropouerto M4 L5, Cancun 77500, Mexico
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Comfort Inn Cancun Aeropuerto
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buenos Aires
Level Contributor
121 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is suitably located close to the airport and has a shuttle that picks you up and returns you to the airport. We chose it to spend the night after arriving at 2 AM. prior to checking into another hotel on the beach the following day. Bed was comfortable and large, pillows too. Nice bathroom, ample space and a... More 

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Beaufort, South Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were small and not the cleanest. Found hair on the bed and the toilet seat fell off when I sat on it. It appears only one fastener was attached on the back of seat. The showers were oversized, which was nice but I had to reset the sliding doors as when I closed them, they did not slide... More 

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New York City, New York
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel picked us up quickly at Cancun International Airport after our call. The driver was a great helper and an awesome communicator. The hotel room and bathroom are standard and suitable in average like Quality Inn or Sleep Inn. Nothing exciting about the hotel. Breakfast, internet, and hotel shuttle are complimentary that we mostly value. The hotel is located... More 

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Progreso, Mexico
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an airport hotel with not too many frills. But they will get you to and from the airport, and when you arrive, the room will be large and clean. The room had not art on the wall, very sterile looking, and the air-conditioning was pretty loud. Couldn't open a window, and no ceiiling fan, so wasnt' the best... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

I spent one night here, as I was flying through Cancun and only staying one night. It's great for that purpose as the cabs from the airport to Cancun hotels are obscene, so the free airport shuttle was perfect. My room was basic; the air conditioner was questionable, but I didn't bother complaining about it. There is really almost nothing... More 

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Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The free shuttle to the airport is the main selling point of this hotel. No complaints about the room but breakfast starts at 7 am so quite useless for people catching flights before 9 am. Also the jacuzzi in the terrace is not as panoramic as advertised.

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Pretoria, South Africa
Level Contributor
121 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It does what it says on the tin. Clean, spacious, comfortable beds, free shuttle and close to the airport without having aircraft screaming overhead. Reasonable price. It could be improved - the service at checkin is slow (I stayed here twice at the beginning and end of a holiday) and the food at dinner is terrible. Breakfast, however, is varied... More 

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Arizona, USA
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were just transferring through Cancun and this was the perfect place. Rooms were modern and clean, airport transfer great, staff friendly. Downside, not many eating options in area. The in-hotel restaurant was O.K. but seemed to have lost it's liquor license and we were looking forward to a nice beer before our return home.

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London, England, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent a night prior to our return flight. Convenient location. Rooms were clean and comfortable. Friendly staff.They offer free shuttle to the airport and breakfast. We did not notice the change in our flight timings and at the last minute noticed that it was one hour early. They obliged to take us on a earlier shuttle.

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Lincoln, Nebraska
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

My wife and i chose this hotel because it was the closest to the airport and we had a very early flight the following morning. The gentleman working at the front desk was rather rude after running our credit cards and recieving errors about 30 times. Finally our initial credit card went through. The cc machine was faulty. I checked... More 

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