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Comfort Inn Cancun Aeropuerto

Carr. Cancun/Aeropouerto M4 L5, Cancun 77500, Mexico
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1 room 1 guest
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Comfort Inn Cancun Aeropuerto
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470 Reviews from our TripAdvisor Community

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Traveler rating
  • 56
  • 170
  • 154
  • 46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Vernon, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

good location need a phone to order shuttle or find a free phone?? the included continental brekfast is good lots of fresh fruit. had dinner at the restaurant good value . hot tub on roof were cold tubs!! I would rate this as a clean 3 star not a four stat. Hot water presure was a bit lacking shuttle service... More 

Thank ken d
Greater Manchester, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

To adopt the logo there is a comfort about an airport hotel: you are at departure point;nothing can delay you ;and you are cocooned in the vibrancy of the airport infrastructure My monumental error was to think that a description of this as airport hotel meant just that.A hotel within or at least attached to or at most across the... More 

Thank Michael R
Buenos Aires, Distrito Federal, Argentina
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed October 8, 2015

They were so rude... this people (like Sandra, at the front desk) they think they work at the penitentiary. Please someone tell them it´s a HOTEL!! they should satisfy guests! Horrible place, horrible people. Theres only one solution to a place like this... SHUT IT DOWN!

Thank Pau F

Travelers are raving about these Cancun hotels

Prior Lake, Minnesota
1 review
1 of 5 stars Reviewed September 20, 2015

Do not stay here the walls are paper thin you can hear everything the people in the next room are saying, you can hear thier TV The air conditioner unit is so load you won't get any sleep Absoluetly nothing around there to eat unless you want fast food

Thank Pamela M
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 13, 2015

My wife booked this hotel as we had to get back to the airport the next day after flying in. The location to the Airport is less than 5 min and the hotel pickup service is great! The van runs every hour and it is a nice van with AC. The rooms look to be recently remodeled with nice fixtures... More 

Thank ScubatonyCozumel
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
2 of 5 stars Reviewed September 6, 2015

There are aspects of this hotel that would warrant three stars, for example the fast and easy check-in, the friendly staff, and the comfortable bed, however the walls are so thin that you don't sleep well (this is with the air conditioner on). It sounds like the person is in the room with you when people are having a normal... More 

2 Thank Skicatt
Warriors Mark, Pennsylvania
Level Contributor
96 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed September 3, 2015

Well, for $54 USD what should I have expected? Room was clean which is a plus, and perhaps the only positive thing. The AC unit struggled to keep up and was noisy. Speaking of noisy, the walls are quite thin and you can easily hear running water, people showering, tv's, and people talking in adjacent rooms. The beds aren't too... More 

4 Thank skalten
Cozumel, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 30, 2015

I stayed in this hotel because I had an early flight to catch from the Cancun airport; it is convenient, comfortable and reasonable priced, so it worked for my purpose. It is not a hotel to stay for a vacation; it is basically a hotel to stay if you need to be near the Cancun airport or if you are... More 

1 Thank islacozumel
Colorado Springs, Colorado
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed August 28, 2015

Picked the hotel for a one night stay to our final destination. We arrived at the airport and had a hard time finding the pickp spot. Note to all: stand n front of the airport outside of the Starbucks side. Had a curb guy call the hotel and was told shuttle would show up in 20 min. An hour later... More 

Thank Lucy L
Bognor Regis, United Kingdom
Level Contributor
140 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed August 20, 2015

Very pleased with price, quality and convenience of the hotel, especially as we weren't expecting breakfast to be included. We arrived after a 22 hour journey and the staff were friendly and kind and the rooms were indeed very comfortable.

Thank foxontherox
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92 photos of this hotel

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Room/suite (16)
Dining (5)
Bathroom (16)
Hotel & grounds (12)
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Other (31)

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Hotel & grounds (5)
Room/suite (2)
Dining (1)
Other (2)
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