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GR Caribe by Solaris

#31 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd.Kukulkan, Km 20.5 Lote 64B, Cancun 77500 , Mexico
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1 room 1 guest
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GR Caribe by Solaris
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2,179 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingsport, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed 08/15 - 08/22, This was our first year as a members and now we think is worth the membership. Smooth and fast check in with Luis in the Premier office, was very nice to work with, set up our key cards, gave us our cards to get the towels for the pool. Winston , was in charge to give... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Just got back from GR Caribe Monday and it wasnt that bad. They upgraded my room to ocean view with a balcony which I loved for no extra charge. I got a deal on living social for $500 for 2 adults so if you got it for cheap then you shouldn't mind the watered down drinks or bad food lol.... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Very clean, family-friendly resort with great food and service. We stayed at the GR Caribe, but spent a lot of time at the sister resort, the Royal Solaris as well. Staying at one resort gives you full access to the other. It is only about a two minute walk under a covered patio in between the two resorts. This was... More 

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Santa Clarita, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Good fun for our whole family including elderly parents, siblings and their spouses & kids. We had a big party and everyone was always helpful at all times, from the bellmen to the front desk to the the restaurant & bar staff and the housekeeping staff were great. The smiles are contagious at this resort. German went out of his... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a family party of 7 here celebrating a birthday and graduation. Overall, great value especially in the off-season for US e.g. July and August. The food is excellent and the facilities are very good. Our only complaints are around the constant "up-selling" whether it be for time-sharing, excursions, vendors on the beach etc. The time-sharing was especially annoying.... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, we have travelled to several Mexican beach properties. Some very nice and upscale, some much less so. The GR Caribe falls somewhere right in the middle. It's middle of the road in every sense of the best phrase. The pool is small, but has fairly nice chairs and cabanas. The view however is non-existent. The drinks, again, middle... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

For the celebration all workers had a red pirate tee shirt. My wife & I are members & were having a very distasteful experience for the pass 3 days. We were told to call ext#30__ to see if u can get the tee shirts. We kept calling but no answer. In the crossroads of hotels we come across two workers... More 

Was this review helpful? Yes 1
Duncan, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would like to mention unpeckable service from three people during this stay - Josie, Fernanda and Gustavo. These three, especially Fernanda and Josie went out of their way to meet all of our needs. They are an asset to the GR Caribe by Solaris. They are genuine and I appreciate when persons go above and beyond making sure the... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 3 weeks ago

When we book our vacation i got free room upgrade, when i got there receptionist was very mean and told me i had to pay $150 per night, so i saw the room was averagee with some mildew in the bathroom, the entrance light didnt work; then the food was very disapointed with snack, lunch and a la carta dinner.... More 

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Pleasant Valley, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

This was our third visit to Cancun having previously stayed at Moon Palace and Americana Fiesta Condesa resorts. The GR Caribe by Solaris was a bit disappointing. First, the CONS: No Free Internet! We had to pay $16 U.S. per day which was very annoying (we felt they should include free wi-fi) even when we paid for wi-fi it was... More 

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