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GR Caribe by Solaris

#29 of 176 Hotels in Cancun
Certificate of Excellence
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Blvd.Kukulkan, Km 20.5 Lote 64B, Cancun 77500 , Mexico
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GR Caribe by Solaris
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GR Caribe by Solaris
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2,028 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I just got back from 4 nights at the GR Caribe by Solaris and had a lovely time. From reading the other reviews I didn't even bother trying to pay extra for a room upgrade (it seemed like it was hit or miss if you'd actually receive it or not), and the room we got was on... More 

Was this review helpful? Yes
Kahnawake, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Everything about the hotel/resort was great. Staff were very friendly, check in was easy. our RCI rep Michelle deserved a A+. She was very nice, anything we needed she was there for us. Pool was never too crowded , always had people coming around to offer drinks. Beach front was a little rough, had to move down a little to... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Caribe by Solaris, responded to this review

Dear Tamiplus5: Thank you for writing such a nice review of your recent visit to our hotel. We are happy to know you enjoyed our food and facilities. Thank you for pointing out how friendly our staff is, especially Michelle We take your comments very seriously therefore we can improve our services and make your vacation a memorable one. We... More 

Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great all-inclusive resort. The service made us feel like royalty the entire stay. We enjoyed lovely meals plenty of food and drink. The water and produce were safe to eat for visitors. We enjoyed the meals, beverages, and even room service. The facilities are extremely clean, we enjoyed the pool, kayaks, paddle boats, and the great view... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Caribe by Solaris, responded to this review

Dear Char J: Thank you for writing such a lovely comment regarding your stay on Gr Caribe. It is always great to hear that our guests enjoy themselves during their stay. We are happy that all of you have been impressed with the resort's commitment to service and quality and have enjoyed the food, how clean is the resort and... More 

Joliet, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Ayesha was wonderful and went above and beyond to make sure that our whole group was satisfied. She was easy to work with and eager to help. I have never had customer service as good as that! Would definitely return back here.

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Caribe by Solaris, responded to this review

Dear Deaven H: Thank you so much for your review regarding your stay in our Hotel. We are happy to read that you enjoyed our facilities and also, thank you for pointing out how great our staff is especially Ayesha We are looking forward to see you soon, Best regards. Hoteles Solaris de Mexico ^G More 

Richmond, Indiana
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful resort with LONG beach for walking and swimming. Nice and sandy, unlike Cozumel and Playa del Carmen. Very nice workers, especially Veronica in lobby. This is the better of the 2 sister-resorts there. Unfortunately, our room had no ocean view until you stepped outside the room onto the open-air aisle that led to all the rooms on that floor.... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Caribe by Solaris, responded to this review

Dear El1948: Thank you so much for your review regarding your stay in our Hotel. We loved reading that you enjoyed our facilities and also, thank you for pointing out how great our staff is especially Verónica. We are looking forward to see you soon and keep pamper you, Warm regards. Hoteles Solaris de Mexico ^G More 

Winnipeg, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at the GR Caribe by Solaris several times on 2 week vacations and each time is better than the last. The rooms are very nice - the ocean view is amazing! Our bed was comfortable, and the fridge was stocked each day with water/pop/beer. The pool area is on the quiet side with easy listening music; perfect... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at GR Caribe by Solaris, responded to this review

Dear EvKK: Thank you for writing such a lovely comment regarding your last stay on Gr Caribe. It is always great to read that our guests enjoy themselves during their stay, especially when you are part of the Solaris Family. We are happy that all of you have been impressed with the resort's commitment to service and quality and have... More 

Anchorage, Alaska
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Excellent boutique Hotel. Great service, amazing food at the "Veneto" restaurant for dinner and "Begavante" for lunch. A la cart food, super delicious and beautiful. Hotel is small, but rooms are big. Very good Entertaining program at the sister hotel Royal Solaris. Enjoyed every evening. We were very happy to be present at the Mayan Show at the beach, unforgettable... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at GR Caribe by Solaris, responded to this review

Dear Babayan K: We want to thank you for taking your time to write your review, the feedback of our guests is very important for us so we can improve the service. We are happy that you enjoyed your stay at GR Caribe and have a great time in the facilities of our both hotels. Thank you for pointing out... More 

Leawood, Kansas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We've been to Mexico twice before (Puerto Vallarta & Cozumel) and neither compare to the wonderful time we had at the GR Caribe. Everything exceeded our expectations - the location, the amenities, the food, the beach and the staff. Our last all-inclusive was a very poor experience but this trip has renewed our faith! The GR Caribe is located right... More 

Was this review helpful? Yes
Chicago, IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We went to the GR with a group of friends (some w/kids, some not) and had an amazing time. The food was great (lots of options), there was lots of entertainment (kids club with daily activities, bingo, guessing games around the pool), rooms were nicely appointed and clean, and the staff were very attentive. A special thanks to Ayesha who... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at GR Caribe by Solaris, responded to this review

Dear urban2830: Thank you so much for your review regarding your stay in our Hotel. We loved reading that you and your friends enjoyed our facilities like the pool, kids club and the different activities we have and also, thank you for pointing out how great our staff is especially Ayesha. We are looking forward to see you soon. Warm... More 

Indiana, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the GR Caribe last week for our 20th wedding anniversary get-away. This was our second time here (first time was in 2011). We love this hotel/resort. The facility is super well maintained, clean, updated, and beautiful. The staff are very friendly, attentive, and professional. The restaurants are delicious. And the atmosphere is mostly quiet... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at GR Caribe by Solaris, responded to this review

Dear tvw2015: Thank you so much for sharing your review of your last stay with us. It is always great to read that our guests enjoy themselves during their stay, especially when it is their second time at Gr Caribe. Thanks you for pointing out how great our staff is especially Lulu and Leo. We are looking forward to see... More 

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