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The Royal Mayan

3.5 of 5
Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
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The Royal Mayan
Ranked #27 of 175 hotels in Cancun
4.5 of 5 stars 240 Reviews
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240 reviews from our community

What travelers say about this hotel
  • Friendly and helpful(5)
  • Very clean(4)
  • Hotel zone(4)
  • Timeshare presentation(3)
  • Taxi driver(3)
Traveler rating
    134
    76
    15
    6
    9
Only show reviews for Family (97) | Couples (53) | Business (4)
Date Rating
1 review
5 of 5 stars Reviewed March 21, 2012

A beautiful beach, pools and restaurant compliment the clean and comfortable villas. The staff is amazing, friendly and helpful. The quiet and secure atmosphere allow true peace of mind. All the food is great, we have never had a bad meal. So close to everything, we take the bus everywhere safely. More

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Fargo, North Dakota
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 19, 2012
2
people found this review helpful

We traveled to Riviera Maya in February 2012. Because of a blizzard which was predicted to hit North Dakota, we left a day early and booked a 2 bedroom villa last minute at the Royal Mayan. There were six adults traveling together and the 2 bedroom villa sleeps six, though two people were on fold down beds from the walls.... More

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Lusk, Wyoming
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 14, 2012
1
person found this review helpful

We had a very large suite that had 2 BR and a balcony overlooking the pool. The suite was great. It was large and very clean. The only drawback was that it never had a flatscreen TV in the main room- I am a huge sports fan. It did have USA ESPN, which was really nice. Staff was very friendly,... More

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State College, PA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2012
2
people found this review helpful

The Royal Mayan is one of several Royal Resorts in Cancun's Hotel Zone. The carved wooden doors with Mayan figures add to the very nice ambiance of a modern resort with many guest activities, a complimentary shuttle that runs between the Royal Resorts, a personalized concierge service to advise us about restaurants (and make reservations for us), a pool palapa... More

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Hamburg, Germany
Top Contributor
85 reviews 85 reviews
Reviews in 51 cities Reviews in 51 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed March 3, 2012
3
people found this review helpful

Great room, wonderful pool area, lovely beach access, fantastic that one's room key works as payment in the whole hotel + 4 more Royal hotels, free shuttle service between hotels, good supermarket in hotel. Perfect if you want a nice, simple, carefree vacation. More

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Spokane, Washington
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 26, 2012
3
people found this review helpful

We started our vacation at the Crown Paradise Cancun All-Inclusive (2/8 to 2/11/2012, family oriented): This resort offered more to do than we were capable of doing in such a short time. We had a room with a jetted tub and a full ocean view, very clean and comfortable. Employee interaction was great, made you feel real relaxed, food was... More

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Liverpool, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 21, 2012
2
people found this review helpful

My sister and I decided to take a vacation without our spouses. We picked Cancun as we had never been there other than cruise ship stops. We were a little apprehensive because of all the negative publicity they have been receiving. We felt very safe and even took the bus to the grocery store without a problem. We had the... More

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Cancun, Mexico
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 20, 2012
4
people found this review helpful

We are sitting in the airport in cancun livid to discover that our iPhone 4 and iPod have been stolen from this resort. We had to check out this morning but didn't have a flight out of cancun until 6 pm. We decided to enjoy the city and the zip lines at selvatica and checked our bags with the concierge... More

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Camilo_Royal_Resorts, General Manager at The Royal Mayan, responded to this review
February 29, 2012

The Royal Mayan Management Response Dear Guest: We are very sorry for your missing devices. We conducted an exhaustive internal investigation regarding this incident, interviewing staff members and even checking security camera records; we have come to the conclusion there is no reason to believe someone from our staff took your belongings. For the safety of our guests, we usually... More

Green Bay, Wisconsin
Top Contributor
56 reviews 56 reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 11, 2012
2
people found this review helpful

The Royal Mayan is our favorite Royal Resort Property in Cancun. It is small and quaint. The grounds are outstanding and the upper sun decks affords you about another half hour sunshine each day, so peaceful with the wave crashing in the Carribbean Sea below. The only villas I would not recommend would be in the F and H buildings... More

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See 3 more reviews by GrammaH for Cancun
Salem, Oregon, USA
Senior Contributor
29 reviews 29 reviews
Reviews in 26 cities Reviews in 26 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 10, 2012
1
person found this review helpful

My family has been coming here (and to the neighboring Royal Caribbean) for over 10 years. The place is immaculately clean and the grounds are pretty and well tended, the pool is very clean, and there is always some kind of maintenance or cleaning always happening somewhere - nothing is ever left to fall apart, break down, or get dingy.... More

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See 2 more reviews by Sashazur for Cancun

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Additional Information about The Royal Mayan

  • Royal Mayan Cancun
  • Royal Mayan
  • Royal Mayan Cancun Mexico
  • Cancun Mayan Hotel
  • Royal Mayan Hotel
Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Price Range: $

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The Royal Mayan
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