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The Royal Mayan

3.5 of 5
Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico
Hotel amenities
Special offer
25% off + Free Transfers
Ranked #25 of 170 hotels in Cancun
4.5 of 5 stars 211 Reviews
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211 reviews from our community

What travelers say about this hotel
  • Friendly and helpful(5)
  • Very clean(4)
  • Hotel zone(4)
  • Taxi driver(3)
  • Timeshare presentation(3)
Traveler rating
    118
    68
    12
    6
    7
Only show reviews for Family (87) | Couples (50) | Business (4)
Date Rating
AntonioAL
Washington DC, District of Columbia
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed December 1, 2011
1
person found this review helpful

This hotel has certainly exceeded expectations. I had read good reviews about it but it turned out to be excellent. First of all, it was clean, not only my room but all the premises, including the beach strip adjacent to the hotel. Service at the desk was fast, courteous and professional, and the restaurant at the 'palapa' was very decent... More

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Jarmos
Chicago, Illinois
Senior Reviewer
7 reviews
19 helpful votes
5 of 5 stars Reviewed November 30, 2011
1
person found this review helpful

My just and and I stayed at a couple of the Royal Resorts before we had children, and had a wonderful stay. Now we fully appreciate what a find they are for families! We've made several recent trips to Riviera Maya resorts, and paid way too much for hotel rooms - or rooms that are billed as suites, but that... More

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GiaGiaMarge
Astoria, New York
Reviewer
4 reviews
16 helpful votes
5 of 5 stars Reviewed November 8, 2011
3
people found this review helpful

We just got back this weekend after a week in paradise. We went the week afterr the tropical storm. We stayed in a 2 bed 2 bath unit and it is very spacious. We stayed here two years ago. The rooms are kept very clean. Whenever something was not working they were quick to arrive and fix it. Went to... More

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Harborbugs
Ocean City MD
2 reviews
1 helpful vote
5 of 5 stars Reviewed November 6, 2011
1
person found this review helpful

We are staying there this week, the fifth time. Obviously we love this resort. I was having trouble with a stiff neck due to the large pillows. Went to front desk to ask for a down pillow that would be smaller. The front desk manager said they had none. When I explained the problem he said he would see what... More

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MMM621
Cleveland, Ohio
2 reviews
3 helpful votes
5 of 5 stars Reviewed November 5, 2011
3
people found this review helpful

Excellent family vacation. Resort and beach are immaculate. Staff is wonderful. Planned activities for both adults and kids. Sports desk available to use kayaks, sailboats, snorkels, ping pong, tennis and beach/water volleyballs. Family friendly atmosphere. Enjoyed the access of other Royal Resorts (2 next door and free shuttle to others). Can't wait to go back! More

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TenerifeThe_reef
Tenerife
Senior Contributor
22 reviews
10 helpful votes
5 of 5 stars Reviewed November 1, 2011
3
people found this review helpful

We arrived after a very long flight from Tenerife in Spain via Barcelona/Atlanta was greeted by Thomas Moor Travel to take us direct to the resort qick and easy. What a great resort right on the beach, we stayed here for 14 nights in 2 bed 2 bath apartment. Can't fault anything except the noisie aircon and the food in... More

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MGD11
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed October 27, 2011
1
person found this review helpful

We stayed here the last week of October when hurricane/tropical storm Rina came to town later in the week. The rooms were good considering the hotel is 30 years old. Our maid Georginia was great! The staff was lovely. The staff works so hard to please their guests. As for the food it was okay being Mexican/American you look forward... More

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Brungart
Dallas, Texas
Contributor
12 reviews
5 helpful votes
3 of 5 stars Reviewed October 19, 2011

We spent a fun week at the Royal Mayan in Cancun over the Fourth of July 2011. The rooms were very average. The poolside bar was great and the wait staff was nice and a lot of fun. We found the people staying there to be really friendly and outgoing (which has its pros and cons). We stayed free using... More

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Wrelessb
Orlando, Florida
2 reviews
4 helpful votes
5 of 5 stars Reviewed October 16, 2011
2
people found this review helpful

We stayed on an RCI trade not knowing what to expect as we had never heard of the Royal chain before. I have to say, we were stunned with the value of this resort overall. There is an overwhelming good spirit of helpfulness and kindness from all members of the Royal team. Rooms were spacious and clean. Views were amazing. More

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Cardon
Lake Placid, Florida
Senior Contributor
32 reviews
30 helpful votes
5 of 5 stars Reviewed October 15, 2011
4
people found this review helpful

We had never been to Cancun before and we were a bit reluctant. A good friend is Mexican and they told us that it was a great place to go, and they were right. We selected the Mayan strictly on price. We went during the second week of October and since it was not season they gave us a price... More

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The Royal Mayan Also Known As

  • Royal Mayan Cancun
  • Royal Mayan
  • Royal Mayan Cancun Mexico
  • Cancun Mayan Hotel
  • Royal Mayan Hotel
Address: Kukulcan Boulevard Km 17.5 L-49 | Hotel Zone, Cancun 77500, Mexico

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The Royal Mayan
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