We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 175 Cancun hotels »

The Royal Caribbean

3.5 of 5
Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Hotel amenities
Special offer
Up to 50% off
The Royal Caribbean
Ranked #19 of 175 hotels in Cancun
4.5 of 5 stars 263 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

263 reviews from our community

What travelers say about this hotel
  • Happy Hour(10)
  • Time share(8)
  • Very friendly(7)
  • Maid service(6)
  • Bedroom villa(5)
  • Personal concierge(3)
Traveler rating
    167
    64
    18
    7
    7
Only show reviews for Family (102) | Couples (69) | Business (2)
Date Rating
Philadelphia
Top Contributor
62 reviews 62 reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 13, 2012
2
people found this review helpful

This is our 2nd visit to the Royal Caribbean and again, we loved it. The location, the staff, the amenities and the weather were just perfect. Even the restaurant on fajita night was excellent. More

Was this review helpful? Yes
See 6 more reviews by FrankDiB for Cancun
Salem, Oregon, USA
Senior Contributor
29 reviews 29 reviews
Reviews in 26 cities Reviews in 26 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 10, 2012
6
people found this review helpful

My family has been coming here (and to the neighboring Royal Mayan) for over 10 years. The place is immaculately clean and the grounds are pretty and well tended, the pool is very clean, and there is always some kind of maintenance or cleaning always happening somewhere - nothing is ever left to fall apart, break down, or get dingy.... More

Was this review helpful? Yes
See 2 more reviews by Sashazur for Cancun
Camilo_Royal_Resorts, Community Manager at The Royal Caribbean, responded to this review
February 13, 2012

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. First of all, thank you for being a loyal guest over all these years! We really appreciate it and love to welcome back friendly faces every year. Regarding your comments about food &... More

Green Bay, Wisconsin
Top Contributor
56 reviews 56 reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 4, 2012
3
people found this review helpful

We spent the week of January 21st at the Royal Caribbean! It was an outstanding week, it is like home to us! The staff is outstanding! More

Was this review helpful? Yes
See 3 more reviews by GrammaH for Cancun
Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2012
1
person found this review helpful

My family has been visiting the Royal Resorts since 1990. We love coming back year after year. We have timeshares in both the Royal Caribbean and Royal Islander. The units are always immaculately clean and the staff goes out of their way to serve everyone. The beach is beautiful and the pool area is very clean. The pool staff is... More

Was this review helpful? Yes
DC
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 2, 2012
3
people found this review helpful

I've stayed at the Royal Caribbean, Royal Mayan, Royal Islander and Royal Cancun (formerly Club International Cancun). They are all part of the Royal Resorts and are primarily timeshares - my parents have 3 weeks each year. In terms of service and quality of rooms, they are all fairly equal so choose based on other factors. Out of the four,... More

Was this review helpful? Yes
See 7 more reviews by kessman for Cancun
Georgia, USA
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 27, 2012

We have been here many years but I never thought to write a review in Tripadvisor. We stay 4 weeks every year in January. The grounds are manicured, the maid service immaculate, enough activities to keep you busy, all the service and activity personnel are friendly and personable, restaurants on premises are adequate though the one5 star restaurant deserves the... More

Was this review helpful? Yes
State College, PA, USA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 21, 2012
5
people found this review helpful

Our January 2012 get away was to the Royal Caribbean in Cancun. Mexico has the most beautiful blue-green water and warm sandy beaches. The Mexican people are so kind and cheerful and are such hard workers. First, I must say we felt VERY safe everywhere we went. We DID drink the water (at the Resort) and it was very safe... More

Was this review helpful? Yes
Long Island, NY
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 15, 2012
3
people found this review helpful

I book hotels mostly by pools...and this pool was excellent. There were several pools more or less linked together however, one is not able to swim- pool to pool like the pictures suggests via under the small bridges. The pool with the bar is the warmest and I spent many hours floating around. Happy hour is from 3pm -6 every... More

Was this review helpful? Yes
See 2 more reviews by EquineAddict for Cancun
Bloomington, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2012
4
people found this review helpful

Was at the Caribbean Jan 7-14. Exceptional service without being pushy. Italian Seafood Buffet on Wednesday night was a Highlight. The tennis pro, Ignatio, is excellent at a reasonable price for lessons. The beach is gorgeous and beautifully maintained. Maid service in each Villa is to write home about.You can cook in each villa to cut down on expenses. Each... More

Was this review helpful? Yes
Scotia, New York
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2012
3
people found this review helpful

We ALWAYS have a great experience at ANY Royal resort. The staff is extremely helpful and always ready to assist you with anything you need. The staff remembers your name and cannot do enough to help you. We have never had a bad experience at the Royal CArribean and go there as often as possible. For a resort to be... More

Was this review helpful? Yes

Travelers who viewed The Royal Caribbean also viewed

The Royal Islander
4.5 of 5 stars 274 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d185324?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal Sands
4.5 of 5 stars 660 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d153138?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal Cancun
4.5 of 5 stars 323 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d254865?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 175 hotels in Cancun, ranked by popularity »

Been to The Royal Caribbean? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Royal Caribbean

  • Royal Caribbean Hotel Cancun
  • Royal Caribbean Cancun
  • Royal Caribbean
  • Cancun Caribbean Resort Royal
  • Royal Caribbean Resort Cancun
  • Royal Carribean
  • Royal Caribbean Hotel
  • Caribbean Royal
Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Price Range: $

Owners: What's your side of the story?

If you own or manage The Royal Caribbean, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Royal Caribbean
Show the lowest price for this hotel (from our partners)
Show Prices