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All 172 Cancun hotels

The Royal Caribbean

3.5 of 5 Resort   |   Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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Ranked #22 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
jcellgirl michigan
  • Reviews (744)
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744 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
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English first
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Royal Caribbean resort was a dream come true for me! I have never in my life seen such beauty, the ocean is so turquoise, the beach is soft, white and endless, the resort is gorgeous, the villas are huge, outstanding!! I never wanted to leave...the resort staff is so kind, Jorge the security guard showed me and my kids... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is located right on the beach - beautiful ocean views, white sandy beach with clear blue water. The hotel staff was always very pleasant and willing to assist in whatever your needs. We stayed in a two bedroom villa and the rooms were cleaned daily. The furnishing was a bit dated for my taste but acceptable. Great restaurants... More

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Los Angeles, California
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Absolutely beautiful resort in the best vacation spot in the world. The villa is very large, comfortable, and just steps from the most beautiful turquoise water anywhere. There are good restaurants and attractions close by, but we almost never left the resort.

Was this review helpful? Yes 1
South Florida
Top Contributor
78 reviews 78 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I just spent a week at The Royal Caribbean and once again, it was a wonderful experience. From arriving at the entrance, the entire staff is always there to accommodate your every need with a smile. The units were clean and pleasantly furnished; the restaurant was clean and the food was tasty. Go next door and eat at the El... More

Was this review helpful? Yes 1
Austin, Texas
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at Royal Resorts in the past, but The Royal Caribbean is our new favorite. It has a great location, beautiful clean beach with very little traffic and fabulous service. The maids were amazing - I don't know how they keep that place so clean with all that sand. The view from our room was fantastic - when... More

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Senior Contributor
24 reviews 24 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Our Spring break at the Royal Caribbean from Aril 11th thru April 17th was smoove. It's a great value for your money. I stayed on the strip 2 years before at the Westin Lagunamar so I could use this for my comparison. I'm picking the RC over the Westin on a return trip. My family of four(12 and 14 year... More

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this place for 6 nights. The suite had a kind bed in the bedroom and 2 singles (cupboard style) in the living room. The kitchen was very well kept. The suite was very clean and comfortable. The view was stunning!!!! Can't get over it! The pools were great and the employee at the sports room (where get... More

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South Africa
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As good as expected from a Royal Resort - amenities were good, big room with a great view and the opportunity to visit the other Royal resorts by using the free shuttle service. I enjoyed the beach at The Royal Caribbean much more than the still waters of the Royal Cancun.

Was this review helpful? Yes 1
Atlanta, Georgia
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just came back from a short visit to Cancun and stayed in the Royal Caribbean. We have stayed in Royal Resorts properties before but never at the Caribbean. Some comments mentioned that they thought the resort needed updating and that the staff was not helpful and attentive. We found the opposite to be our experience. Our rooms were clean and... More

Was this review helpful? Yes 3
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love staying here! It is directly on the beach with lovely views! I watch the tortugas lay their eggs nightly and just plant a flag in the sand to obtain beachside drinks and food! The bus system is easy to navigate and a shuttle takes you between sister resorts. We'll be on Isla de Mujeres for July 4 and... More

Was this review helpful? Yes 1
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What travelers say

  • Captain Cove(5)
  • Very friendly(3)
  • Time share(3)
  • Happy Hour(3)
  • Living room(3)

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Caribbean 3.5*
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Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal

893 photos of this hotel

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View from room (67)
Hotel & grounds (86)
Room/suite (57)
Dining (8)
Pool/beach area (144)
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Family/play areas (3)
Bathroom (4)
Other (170)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (321)
Two Bedroom Villa (152)
Restaurants and Bars (21)
Pool (36)
Beach (20)
Amenities (47)
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Hotel & grounds (6)
Dining (2)
Room/suite (10)
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Pool/beach area (10)
View from room (1)
Bathroom (1)
Other (1)


Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Cancun #18 Romantic Hotel in Cancun #20 Top resorts Hotel in Cancun #22 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our duo of resorts offers an exceptional collection of services... And double the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis and sail boating. The Royal Caribbean(R) offers plenty of activities for families and friends and after a busy morning, visit the spa sun deck for a selection of relaxing massages and therapies. Dine on fresh seafood or timeless Italian classics. Experience attentive service that will make your vacation exceptional. ... more   less 
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