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The Royal Caribbean

3.5 of 5
Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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The Royal Caribbean
Ranked #15 of 171 hotels in Cancun
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447 reviews from our community

Traveler rating
    286
    111
    32
    9
    9
See reviews for
Families
183
 
Couples
114
 
Solo
11
 
Business
3
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Virginia Beach, VA
2 reviews
4 of 5 stars Reviewed May 19, 2013 NEW

We have just returned from another wonderful stay @ Royal Resorts, although this was our first time at the Caribbean. One of the great benefits of staying here is the availability to move freely between the Royal Mayan, Caribbean and Islander for variety of pools, restaurants, activities, etc. The staff are professional and accomodating. Our Oceanview Villa had a great... More

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Seattle, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 17, 2013 NEW

This Hotel really sucked!!!! We got in Friday evening, got in line and waited for 45 minutes to check in. . There was only 1 person working. Got a room but they had to move us the next day which was fine with me. In order to move from one room to another, I had to get in line again,... More

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Riga, Latvia
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 16, 2013 NEW

we stayed for 5 nights in May of 2013 in Villa room (bedroom,living-room,kitchen) E1017. Hotel looked like 30% full (seniors mostly) - there were enough free sunbeds and umbrellas on beach at any time. Although there is bad noise insulation of buildings everywhere in Mexico, we slept well (until american idiots start talking - even when there are 2m between... More

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Vancouver, Washington
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 11, 2013

We could not be happier with our time at this resort. It is spotless, the staff is wonderful and the fact that you can use all 5 resorts with your key card adds to variety and fun for all. You must remember this is a time share NOT a hotel so yes that means that the rooms aren't extremely plush... More

Was this review helpful? Yes 2
See 2 more reviews by Ann C for Cancun
1 review
3 of 5 stars Reviewed May 8, 2013 via mobile

I am a little disappointed in the property. The rooms are very outdated and the lightening in the bathrooms is very dim. I was in Playa del Carmen for a week at the Grand Luxxe before coming here for another week and I can't believe this place is rated almost as high. The difference is like night and day. However,... More

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Chesapeake, Virginia
1 review
4 of 5 stars Reviewed May 6, 2013

I was a little nervous at first, but these fears were relieved as soon as we got to the resort. The place is immaculate and well run. The staff could not be nicer or more helpful. There are things at the resort for all ages and cater to families. Check out could not have been easier. Great experience overall!

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Frisco, Texas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 5, 2013

Our first week of a three week stay was at the Royal Caribbean. The weather was fantastic and our unit was on the 7th floor with a great view of the ocean and pool. We shared the villa with my sister and brother-in-law which made the week special and a lot of fun. The guys played golf two days while... More

Was this review helpful? Yes 1
See 10 more reviews by Kathy064 for Cancun
Macomb, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2013

My family had a wonderful time. We were never bored. The suites are comfortable with plenty of room for the family. Very organized staff. Excellent restaurants associated with resort. Many activities for children. Staff very helpful. Beautiful location.

Was this review helpful? Yes 1
Mount Laurel, New Jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 1, 2013

Doesn't it seem like every time you are about to leave for vacation you hear some devastating news about the area you are about to travel to. Well of course we heard the news about some incident in Cancun before we left. But once we got to the airport , our nerves vanished and all was well. We used Thomas... More

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Grand Haven, MI
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 29, 2013

The place is fantastic and well run, no question. The unfortunate thing is that they feel compelled to entertain the guests with silly stuff two or three times a day--which means kids with bull horns cranked up so loud you can hear them in Miami going on and on with games and competitions and bathing beauty shows out in the... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Time share(8)
  • Happy Hour(8)
  • Very friendly(7)
  • Maid service(7)
  • Personal concierge(5)
  • Captain Cove(5)
  • Grocery store(4)
  • Living room(3)
  • Bedroom villa(3)

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Cancun
#13 Top resorts Hotels in Cancun
#14 On the Beach Hotels in Cancun
#31 Romantic Hotels in Cancun
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Escape to paradise. Sink your toes into the soft white sand and surrender to the caress of the warm breeze in your own Cancun hideaway. An enchanting beachfront setting, spacious villas, five-star services and friendly ambiance, make The Royal Caribbean a heavenly spot for relaxing and reconnecting with family and friends. ... more   less 
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Also Known As:
The Royal Caribbean Hotel
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Royal Caribbean Cancun
Royal Caribbean
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Royal Caribbean Hotel
Caribbean Royal

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The Royal Caribbean
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