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The Royal Caribbean

3.5 of 5 Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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#28 of 174 Hotels in Cancun
805 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Royal Caribbean
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The Royal Caribbean
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805 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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English first
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stopped for an overnight stay. Room was spacious with walk-in closet & good-sized bathroom. Clean, comfortable bed & quiet rest even though room faces the pool & sea. Free wifi in the room with good connectivity. Hotel is next to beach. Will be helpful if hotel also provides basic toiletries eg shampoo.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice place. My wife and I came on our first trip without the kids since we have been married and stayed in the 1 bedroom villa. Everything was very clean and the staff was very friendly. This place is part of a timeshare but they do not force it on you. We had 1 sales call on the third day... More

Was this review helpful? Yes 1
Glen Ridge, New Jersey
2 reviews
4 of 5 stars Reviewed 1 week ago

My daughter and I spent a week at the Royal Caribbean from August 10-17. The location was terrific--beautiful beach, quiet, convenient to bus. We joined the fitness center and the Hacienda Spa and used the shuttle to take us to the spa each day and took advantage of the shuttle to go to other Royal properties. The spa was quiet... More

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5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a nice resort with nice pool and beach. All rooms are ocean view and have great large balconies. The onsite store was convenient and reasonably priced for snacks, drinks, groceries. Only con is we did not care for restaurants in the resort.

Was this review helpful? Yes 1
Surfers Paradise, Australia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The property is a large complex with great pools and its becoming dated. Needs some updates on furniture etc. The staff are friendly but when you arrive you find out a few things that arent so good the property is set a long way back from the road the property does not allow you to use cash or credit cards... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator at The Royal Caribbean, responded to this review

Dear Guest, We appreciate your comments about our resort. It is important for us to provide our customers with all the information before they arrive. Resort's description on our partner websites must be accurate and actually mention that you will need to provide a credit card or a cash deposit upon arrival. It is very important for us to know... More

Los Angeles, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We just stayed at the Royal Caribbean last week for 7 nights. We were a family of 4 (mom, dad, daughter and son in late 20's). In Cancun, there is basically one long long road with all the hotels on it. This resort is one of the first ones and is quite far from town (about 30 mins from the... More

Was this review helpful? Yes 3
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at The Royal Caribbean the week of 8/15 to 8/22. We had a family of 4. The hotel itself was very nice. Very clean, very large, the grounds/pools/beach were very well maintained, and for the price, it was more than satisfactory. If I had never stayed in Cancun before, I probably would have given The Royal Caribbean 4... More

Was this review helpful? Yes 2
Portland, Oregon
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just got back from the Royal Caribbean through time-share exchange (Interval International) from August 23rd to 30th. 4 stars only because of the resort food. I'm from Portland and could be a food snob; however, if I'm going to Mexico I expect authentic Mexican food and all the food in all the Royals Resorts were Americanized to the 'T'!! So... More

Was this review helpful? Yes 9
Kearny, New Jersey
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything at this resort is top notch! I go with friends to their timeshare every November/December since 2008. The weather is gorgeous this time of year. We do the pay as you go although the resort now offers all inclusive. You can't go wrong if you stay at this resort!

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Marlton, New Jersey
17 reviews 17 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me start by saying we stayed in May and it was a fantastic time to visit cancun! The resort is impressive as you drive up but it's age does show once you get to the lobby. That does not bother me so much...but after staying at some new resorts you could tell it needed some work. The rooms are... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Captain Cove(5)
  • Very friendly(3)
  • Living room(3)
  • Happy Hour(3)
  • Time share(3)

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Caribbean 3.5*
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Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal

918 photos of this hotel

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Room/suite (59)
View from room (67)
Hotel & grounds (86)
Dining (8)
Pool/beach area (144)
Videos (1)
Family/play areas (3)
Bathroom (4)
Other (199)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (321)
Amenities (47)
Beach (20)
Pool (36)
Restaurants and Bars (21)
The Hotel (45)
Two Bedroom Villa (152)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (4)
Dining (2)
Room/suite (8)
Family/play areas (2)
Pool/beach area (10)
View from room (1)
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