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All 174 Cancun hotels

The Royal Caribbean

3.5 of 5 Resort   |   Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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The Royal Caribbean
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86%
Ranked #26 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Teresa M Cary, North Carolina
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782 people have reviewed this hotel

Traveler rating
    470
    206
    63
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328
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
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English first
Cary, North Carolina
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

We had a 2 bedroom unit with a kitchen, living room and balcony overlooking the ocean. It is a very large resort but that was never a problem. It offers multiple options for pools, drinks, entertainment, dinner, shopping, and the beach, white sand and turquoise ocean is spectacular. The property is very well maintained and the staff is very helpful,... More

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Mckinney, TX
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in the Royal Caribbean every year for the past 6 years and have never been disappointed in any way with the accommodations, location, service and the overall friendliness of the entire staff. These rooms are setup around a 2 bedroom with full kitchen concept that can sleep up to eight. The rooms are clean and well maintained... More

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Amsterdam, Ohio
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I will start with our trip from the airport. We scheduled a private shuttle for our family of 5 through Thomas More because the flight didn't arrive until 4:00 and didn't want to make a lot of stops. I gave the service a "Good" because check-in was really slow and there were only 2 people at the desk and around... More

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Sydney, Australia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We went to this hotel as a stop over and arrived at night. I awoke to find a resort with four massive pools and one of the bluest oceans I have ever seen right at our door step. This hotel is a good place to rest and recharge for a few days or to be used as a stop over.... More

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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the hotel for five days and it was a very pleasant experience for my families vacation. I would stay again if I ever go back to Cancun. Check in was fairly easy although it did take about 25 minutes to complete the process. As other reviewers mentioned you do have to start a line of credit on... More

Was this review helpful? Yes 2
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Definitely an OK place to stay, but nothing spectacular. Small and very plain lobby compared to most of the other resorts. Two-bedroom condo was average in appearance and cleanliness. We asked not to have maid service a couple of days, and our requests were lost/ignored both times even though we gave lots of advance notice. There was no dish soap... More

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Rio Rico, Arizona
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

when we first walked into the lobby, it did not have that WOW effect. The lobby is just okay, staff was busy but helpful. Once you leave the lobby and to your room, very nice layout. The room was excellent... spacious suite, big master bedroom and walk in closet. Small kitchen, but has all amenities needed. Excellent vacation..... the only... More

Was this review helpful? Yes 1
Mexico City, Mexico
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great place to stay, it is near the rivera maya, a lot of places to visit, it has a beautiful view,the are nice people, and it has good service, the Villas have everything you could need in your vacation

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Katy, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Seasoned traveler, wife works for United Airlines. Went for a quick trip with my wife , 16 year old son and his friend. Got to Cancun and was going to stay at Sylvia---- NO WAY. Unit wasn't ready and air didn't work so a quick exit and found a room at Royal Caribbean. Had a one bedroom with 2 murphy... More

Was this review helpful? Yes 1
Dacula, Georgia
Top Contributor
89 reviews 89 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The resort is laid out beautifully. It is in a quiet location, perfect for a family vacation. The grounds and rooms are very clean and well maintained. We found the staff to be very friendly. We bought our groceries in the market. The beach had wonderful chairs and shade.

Was this review helpful? Yes 2
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What travelers say

  • Captain Cove(5)
  • Very friendly(3)
  • Happy Hour(3)
  • Time share(3)
  • Living room(3)

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Caribbean 3.5*
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Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Cancun #18 Romantic Hotel in Cancun #23 Top resorts Hotel in Cancun #25 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our duo of resorts offers an exceptional collection of services... And double the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis and sail boating. The Royal Caribbean(R) offers plenty of activities for families and friends and after a busy morning, visit the spa sun deck for a selection of relaxing massages and therapies. Dine on fresh seafood or timeless Italian classics. Experience attentive service that will make your vacation exceptional. ... more   less 
Number of rooms
207

Questions & Answers

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2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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