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All 175 Cancun hotels

The Royal Caribbean

3.5 of 5 Resort   |   Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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Ranked #22 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Old_Sailor_W18 Shorewood, Illinois
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670 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
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  • English first
  • French first
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  • Portuguese first
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English first
Shorewood, Illinois
Senior Contributor
21 reviews 21 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

The resort is wonderful. Staff is outstanding. Just as it always has been. Pools and Beach are excellent. We have been members for some time now and have been coming here even longer. Most everything is a great as it has always been but the food has gone downhill a little. The best food night is Wednesday for the Italian... More

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1 review
3 of 5 stars Reviewed 4 days ago NEW

Staff was friendly and helpful. Not much of a bargain. Kitchen was very small for a none inclusive place. Pool was very clean and location is great. Beach was clean and well maintained. Food to cook was available but costly.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The quality of the resort is excellent! The resort is set up so you have a beautiful view for all of the large balconies. The rooms are immaculate clean. The staff is superb. Always there to make your stay a true pleasure. We went as a timeshare exchange with Interval International and are very disappointed that they are switching to... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This resort is old and not well maintained. Apparently, their lease is up in a few years so quality and up grading is out of the question. The only thing they want is to push their new time share property. The front desk is rude and not overly helpful. The personal person they assign to you for reservations and problems... More

Was this review helpful? Yes 2
Colorado Springs
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was our first visit to Cancun and the Royal Caribbean. We were here with two other couples and one of them stayed at the Royal Islander. The room amenities were very nice and comfortable and the daily maid service was appreciated since your towels don't dry overnight with the humidity in the air. The kitchen was a bit dated... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Overall To put in perspective, I have reviewed this property and the other "royal resorts" in Cancun over the past 12 years and I have stayed at them all many times. It is now a 3 star down from 3 1/2 stars previously. The bottom line...would I stay here again or should you consider staying at The Caribbean or any... More

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Maple Grove, Minnesota
2 reviews
5 of 5 stars Reviewed 1 week ago

This was our first time at the Royal Caribbean as well as our first time at any of the other Royal Resorts. We traveled with our family of 5 with two teenage daughters and a 9 year old son. We had a great time. My kids enjoyed the pool activities, the beach was beautiful, the rooms were spacious (all rooms... More

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Calgary, Canada
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The resort was a good place at a great price. I usually saty at 4-5 star places, and was willing to drop my standards a bit to cut costs as traveling at Spring Break is pricey. There are things I won't compromise on though - and The Royal Caribbean delivered. It was clean. It had white sand and beautiful blue... More

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Auckland Region, New Zealand
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Place is a disaster! We arrived late night and hotel gave us different room we ordered by booking, they refused to change or upgrade even they accepted that it was a mistake from their site. Room stinks and very humid, dump. I thought I will catch a pneumonia during 1 night I had a bad luck to stay at this... More

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Saint Joseph, Michigan
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our fourth stay at the Royal Resorts and first time at Royal Caribbean (RC). RC is a well kept property - even as it approaches 30 years old. The property is clean, grounds are beautiful and the beach is excellent. Nice depth, clean beach thanks to staff constantly cleaning it, and plenty of Palapas and chairs and wait... More

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Hotel Summarization (Beta)

What travelers say

  • Captain Cove(5)
  • Time share(3)
  • Happy Hour(3)
  • Living room(3)
  • Very friendly(3)

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 On the Beach Hotel in Cancun
#22 Spa Hotel in Cancun
#22 Business Hotel in Cancun
#31 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Official Description (provided by the hotel):
Escape to paradise. Sink your toes into the soft white sand and surrender to the caress of the warm breeze in your own Cancun hideaway. An enchanting beachfront setting, spacious villas, five-star services and friendly ambiance, make The Royal Caribbean a heavenly spot for relaxing and reconnecting with family and friends. ... more   less 
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Also Known As:
The Royal Caribbean Hotel
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Royal Caribbean Cancun
Royal Caribbean
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Royal Caribbean Hotel
Caribbean Royal

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