This Hotel really sucked!!!! We got in Friday evening, got in line and waited for 45 minutes to check in. . There was only 1 person working. Got a room but they had to move us the next day which was fine with me. In order to move from one room to another, I had to get in line again,... More

we stayed for 5 nights in May of 2013 in Villa room (bedroom,living-room,kitchen) E1017. Hotel looked like 30% full (seniors mostly) - there were enough free sunbeds and umbrellas on beach at any time. Although there is bad noise insulation of buildings everywhere in Mexico, we slept well (until american idiots start talking - even when there are 2m between... More

We could not be happier with our time at this resort. It is spotless, the staff is wonderful and the fact that you can use all 5 resorts with your key card adds to variety and fun for all. You must remember this is a time share NOT a hotel so yes that means that the rooms aren't extremely plush... More

I am a little disappointed in the property. The rooms are very outdated and the lightening in the bathrooms is very dim. I was in Playa del Carmen for a week at the Grand Luxxe before coming here for another week and I can't believe this place is rated almost as high. The difference is like night and day. However,... More

I was a little nervous at first, but these fears were relieved as soon as we got to the resort. The place is immaculate and well run. The staff could not be nicer or more helpful. There are things at the resort for all ages and cater to families. Check out could not have been easier. Great experience overall!

Our first week of a three week stay was at the Royal Caribbean. The weather was fantastic and our unit was on the 7th floor with a great view of the ocean and pool. We shared the villa with my sister and brother-in-law which made the week special and a lot of fun. The guys played golf two days while... More

My family had a wonderful time. We were never bored. The suites are comfortable with plenty of room for the family. Very organized staff. Excellent restaurants associated with resort. Many activities for children. Staff very helpful. Beautiful location.

Doesn't it seem like every time you are about to leave for vacation you hear some devastating news about the area you are about to travel to. Well of course we heard the news about some incident in Cancun before we left. But once we got to the airport , our nerves vanished and all was well. We used Thomas... More

The place is fantastic and well run, no question. The unfortunate thing is that they feel compelled to entertain the guests with silly stuff two or three times a day--which means kids with bull horns cranked up so loud you can hear them in Miami going on and on with games and competitions and bathing beauty shows out in the... More