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All 175 Cancun hotels »

The Royal Caribbean

3.5 of 5
Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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The Royal Caribbean
Ranked #19 of 175 hotels in Cancun
4.5 of 5 stars 260 Reviews
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260 reviews from our community

What travelers say about this hotel
  • Happy Hour(10)
  • Time share(8)
  • Very friendly(7)
  • Maid service(6)
  • Bedroom villa(5)
  • Personal concierge(3)
Traveler rating
    166
    62
    18
    7
    7
Only show reviews for Family (101) | Couples (67) | Business (2)
Date Rating
Deerfield Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2012 NEW

I have been going to The Royal Caribbean for 24 years and consider it my Caribbean home. The staff greets you with "Welcome home Mr Goddard" when you walk up the stairs to the lobby. Nothing changes form year to year, except to get better and better. The restaurants are superb, the Villas are always clean and have a update... More

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See 7 more reviews by Bigod3 for Cancun
Rugby, UK
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 11, 2012 NEW
1
person found this review helpful

The Royal Caribbean is a very nice timeshare resort in Cancun. The suites are excellent and the maid service kept everything spotless with fresh towels every day. The swimming pool was excellent and the beach outside was fantastic. The only downside was that it was a bit at the far end of the hotel zone (at Km 17), which meant... More

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See 5 more reviews by Baldipaul for Cancun
East Lansing, Michigan
2 reviews
5 of 5 stars Reviewed May 10, 2012 NEW

Paid extra to move on Saturday to ocean front and view was fantastic. Every room has an ocean view which usually is overlooking grounds and pools with ocean in the distance. Two bedroom villa was spacious and very clean with daily cleaning and towel changes (when towels are draped on the tub) every day except Sunday. Important to purchase your... More

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Huntersville, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2012

First time in Cancun and we had a great time. We've traveled extensively throughout the Carribean and thoroughly enjoyed our visit to the Royal Carribean. This is a great resort that is focused on providing the best amenities and keeping your costs reasonable. They do a great job and we look forward to coming back soon. More

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See 3 more reviews by wildernessedge for Cancun
Guelph, Canada
1 review
3 of 5 stars Reviewed May 6, 2012

Nice Resort, villas are spacious. Good staff & service. Food & beverage just average value.. Very bad idea to go all inclusive. Don't have the area to put out competitive buffets for large groups. Don't have a Disco & will need to put on Live Theatre type shows to entertain guests every night . Long walk from street to Lobby... More

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Los Angeles, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

A great place to stay, I enjoyed this resort. Only downside is if you use public transporation, the "hike" to the resort lobby and villas equal about 2-3 blocks from the street. Other than that, the pool and beaches are very nice and staff were all very friendly. I would stay there again only if I would not rely on... More

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Lewiston, Maine
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

This was our sixth visit at the Royal resorts. We have always been pleased with the Villas and the friendly staff. Not sure what All Inclusive will bring next year. I guess we will have to wait and see. More

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Lake Worth, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2012
2
people found this review helpful

We have been members of the Royal Resorts family for well over 20 years and we go back every year for a reason. The friendly familiar faces and the exceptional customer service is what we look forward to. You are catered to from the minute you walk into the resort until you get in the van to head home. The... More

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Brighton, Michigan
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed April 28, 2012

We have been coming to the Caribbean for 11 years and always look forward to returning. We love the pools at the Caribbean, but always walk to the Palapa for breakfast & lunch. We especially love eating there in the open air with the ocean views! The mattresses aren't always comfortable. Overall, would definitely recommend. More

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See 4 more reviews by Arla261 for Cancun
Ann Arbor, MI
1 review
2 of 5 stars Reviewed April 27, 2012

While the resort was nice, and the general staff (e.g. house keepers, wait staff) the sales staff, concierge and travel planners were rude, and in the case of the travel planners flat out lied. I have filled a complaint with the Mexican government. More

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Additional Information about The Royal Caribbean

  • Royal Caribbean Hotel Cancun
  • Royal Caribbean Cancun
  • Royal Caribbean
  • Cancun Caribbean Resort Royal
  • Royal Caribbean Resort Cancun
  • Royal Carribean
  • Royal Caribbean Hotel
  • Caribbean Royal
Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Price Range: $$

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The Royal Caribbean
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