We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Caribbean

3.5 of 5 Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Hotel website
Hotel deals
Click for phone number
Offers & Announcements
2 FREE Buffet Breakfast!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
The Royal Caribbean
Professional photos View all
Browse nearby
The Royal Caribbean
Write a Review

825 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Calgary, Alberta
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got back from the Royal Caribbean (oct 4-11 2014) and had an amazing time, we had the best room right off of the grassy deck area. Our children 3 & 4 were able to open the door in the morning and run around the huge grass deck while we had our morning coffee. The room was very nice and... More

Was this review helpful? Yes 1
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is very big and old, the view is great but there are rooms with a standing balcony and more expensive rooms for a bigger balcony and bigger room. the hotel itself is big and clean and very nice, the room is big and clean but a bit old... the most annoying thing is the walk from the hotel... More

Was this review helpful? Yes
Ambler, Pennsylvania
Top Contributor
77 reviews 77 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice resort. The staff are friendly and helpful. The rooms (2 BR suite) are comfortable and spacious. All the rooms are ocean view; if you want ocean front get buildings "A", "G" or "H". In any of the other buildings you MUST get upper floors if you want to see the ocean or else you will be looking out... More

Was this review helpful? Yes 1
Bear, Delaware
Top Contributor
56 reviews 56 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked only one night at this resort because we were staying for a few nights at a much more expensive all inclusive resort the next day. We wanted to be 'in position' ready to holiday...I was able to secure a very good price for our one bedroom suite here at the Royal Caribbean, which included 2 murphy beds (there... More

Was this review helpful? Yes
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just returned from The Royal Caribbean in Cancun. It was a wonderful experience. We had a one bedroom suite. We arrived a little before check in time and was able to check in with no problem. Our bellboy Pedro was very friendly and helpful. Our suite was clean and spacious and what a view from the... More

Was this review helpful? Yes 2
New Rochelle, New York
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Did an all girls vacation here with my best girls & really enjoyed it. The resort is beachfront however it's quite a long walk to the water. The pools are very inviting & there were ample lounge chairs. The poolside bar/restaurant service was excellent, the staff was very attentive. The on site restaurants were very good but they closed early.... More

Was this review helpful? Yes 2
Saint Louis, Missouri
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent Vacation! Love the atmosphere. The staff do a wonderful job of making your stay feel like home. The food is wonderful and the drinks are sublime. The family/children's activities kept our little one occupied for hours, and wore her out enough for sleeping in!

Was this review helpful? Yes
Wrightsville Beach, North Carolina
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our week in Cancun was lovely! This was our second trip to the Cancun, both times we stayed at the Royal Caribbean. This year, we struck out on our own for a day trip to Puerto Morelos to go snorkeling. We had a grand time but I realized the next day that I left my wallet in the taxi on... More

Was this review helpful? Yes 2
Manchester, New Hampshire
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This is my second opportunity to stay at The Royal Caribbean in Cancun, ME!!! I am blessed! This resort is located at the near the end of the Hotel Zone where the vibe is easy and relaxing! The Royal Caribbean treats you like royalty! Our concierge, Fermin, suggested a restaurant, "Xkat-Ik". It is located across the street to the left... More

Was this review helpful? Yes
Atlanta, GA
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just got back from 3 days on Waikiki and 7 days on The Pride of America. All I can say is why do people think Hawaii is so wonderful? We go to The Royal Caribbean every year and there is really no comparison. Cancun is just like heaven to us. We have the whitest, most beautiful beaches, the most... More

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Royal Caribbean? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Captain Cove(5)
  • Very friendly(3)
  • Time share(3)
  • Happy Hour(3)
  • Living room(3)

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Despegar.com, Odigeo and Tingo so you can book your The Royal Caribbean reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style
#11 Family Hotel in Cancun #18 Romantic Hotel in Cancun #24 Top resorts Hotel in Cancun #26 On the Beach Hotel in Cancun

924 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (577)
View from room (67)
Hotel & grounds (86)
Room/suite (59)
Dining (8)
Pool/beach area (143)
Videos (1)
Family/play areas (3)
Bathroom (4)
Other (206)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (321)
Amenities (47)
Beach (20)
Pool (36)
Restaurants and Bars (21)
The Hotel (45)
Two Bedroom Villa (152)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (4)
Dining (2)
Room/suite (8)
Family/play areas (2)
Pool/beach area (10)
View from room (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay