We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Islander, An All Suites Resort

#44 of 180 Hotels in Cancun
Certificate of Excellence
Hotel website
Hotel deals
Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Offers & Announcements
Buffet Breakfast Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Royal Islander, An All Suites Resort
View Map
Add Photo Write a Review

1,218 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice property. Good restaurants on the property and great (including value) restaurants within walking distance or a short taxi ride. Just don't get fooled by the description of the room. There is the "villa" that includes 2 bedrooms, 2 baths, a kitchen and a living area with 2 Murphy beds. The "lock off" inappropriately called a "junior suite" is... More 

Helpful?
Thank William G
Seattle, Washington
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

After 20+ years, the facility needs some upgrading. I am very satisfied overall as an owner with the overall experience but doubt someone expecting 4 star accommodations would be even mildly impressed. The furniture is old and the deck furniture is worn out and pitiful. It feels too much like home and nothing like a resort.

Review collected in partnership with this hotel

Helpful?
Thank JGC29
Cedar Park
1 review
4 of 5 stars Reviewed 6 days ago NEW

My husband and I chose the Royal Islander for our recent stay based on previous visits to other Royal properties. We were always greeted cheerfully by staff members that we passed. The suite and the entire Islander property are clean, comfortable, and well-maintained. It was nice to have the small grocery store onsite, and we were able to have fresh... More 

Review collected in partnership with this hotel

Helpful?
Thank dunesummer
Cristóbal G, Online Community Care Coordinator at The Royal Islander, An All Suites Resort, responded to this review

Dear dunesummer: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest... More 

Brasilia, DF
1 review
4 of 5 stars Reviewed 6 days ago NEW

At very nice beach. Not very close to most attractions of Cancun, you must use a taxi or bus. At my room had space for four people including a couple, but only one bathroom, not a suite. Beatifull ocean view.

Review collected in partnership with this hotel

Helpful?
Thank 583eliasl
Cristóbal G, Online Community Care Coordinator at The Royal Islander, An All Suites Resort, responded to this review

Dear 583eliasl, Thank you for taking time to comment about your experience at The Royal Islander. We look forward to welcoming you at any of the Royal Resorts' properties during your next visit to the Mexican Caribbean. Warm Regards. More 

Bluffton, South Carolina
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We love this Resort. Have been vacationing at the Royal Islander since 1998. It was especially enjoyable to have family with us this year. We also love seeing the friends we meet here year after year. The resort is always well maintained and the staff is always very attentive to your every detail, and very friendly.

Review collected in partnership with this hotel

Helpful?
Thank R0nB0n
Cristóbal G, Online Community Care Coordinator at The Royal Islander, An All Suites Resort, responded to this review

Dear R0nB0n, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming... More 

Saint Joseph
1 review
5 of 5 stars Reviewed 1 week ago NEW

Owned here since it was built always top notch.... Everything is clean and customer service is number one you will not find a better place to stay.... I only wish we could rebut in the Caribbean when it expires in 2 yrs

Review collected in partnership with this hotel

Helpful?
Thank 274tadw
Cristóbal G, Online Community Care Coordinator at The Royal Islander, An All Suites Resort, responded to this review

Dear 274tadw Thank you for taking time to post about our resort. We're honored to have you as a Royal Resorts Family member. Rest assured we'll provide information about the Royal Caribbean as soon as the whole process is completed. We look forward to welcoming you during your next visit to Mexican Caribbean. More 

Cuba City, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

We booked royal islander through RCI exchange back in April of 2015 for the week of February 20, 2016. We were notified on 1-28-16 (2weeks before we are leaving) that our reservation was not valid due to resorts error in depositing weeks to RCI! So now we have airline tickets and are scrambling to find accommodations for our second week... More 

Helpful?
Thank jjb522
Sandra R, Online Community Care Agent at The Royal Islander, An All Suites Resort, responded to this review

Dear jjb522, Thanks so much for taking the time to review your recent experience with The Royal Islander. We truly appreciate your feedback and sincerely apologize that our service didn't meet your expectations. I've contacted you offline so that we can learn more about your experience to make this right. We hope we have the chance to connect with you... More 

Kansas City
1 review
5 of 5 stars Reviewed 1 week ago

Love the resort - everything is so clean and well maintained. The service is always magnificent, the employees very gracious and pleasant. There is nothing bad to say about the Royal Resorts. I look forward to next year already

Review collected in partnership with this hotel

Helpful?
Thank maryy835
Cristóbal G, Online Community Care Coordinator at The Royal Islander, An All Suites Resort, responded to this review

Dear maryy835, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards. More 

Rosemount, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

They advertised that there was a kitchenette and Wi-Fi available. There are actually two levels of rooms: fully equipped and bare bones. Make sure you specify you want the larger room. Small one has two DOUBLE (Not queen size even) beds, two small chairs, a small walkout veranda about 2 feet wide (can't sit outside) It is really just a... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Keith R
Cristóbal G, Online Community Care Coordinator. at The Royal Islander, An All Suites Resort, responded to this review

Dear Keith R, Thank you for taking time to post about our resort. It is one of our upmost interest to communicate accurately with our customers and we regret not achieving this goal with you. There are 3 different configurations available for our customers. Each of those configurations have its own rate. We are committed to make it easy to... More 

Cancun, Mexico
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Welcome home. We are always greeted with by a friendly staff that does their best to make our yearly visit memorable. As our children drop in and then out to their various homes, they surely agree it is our most special time of the year.

Review collected in partnership with this hotel

Helpful?
Thank Noel E
Cristóbal G, Online Community Care coordinator at The Royal Islander, An All Suites Resort, responded to this review

Dear Noel E, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,032 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (758)
Viewed
Room/suite (97)
Viewed
View from room (109)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (127)
Viewed
Pool/beach area (135)
Viewed
Dining (24)
Viewed
Family/play areas (3)
Viewed
0:48
Videos (1)
Viewed
Other (253)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (254)
Viewed
Amenities (44)
Viewed
Beach (21)
Viewed
Pool (26)
Viewed
Restaurants and Bars (10)
Viewed
The Hotel (34)
Viewed
Villa (119)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (8)
Viewed
Pool/beach area (3)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.3 mi away
Emporio Hotel & Suites Cancun
4.8 mi away
Beachscape Kin Ha Villas & Suites
2.2 mi away
Hotel Casa Turquesa
Hotel Casa Turquesa
#27 of 180 in Cancun
4.5 of 5 stars 472 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
The Royal Caribbean
The Royal Caribbean
#38 of 180 in Cancun
4.5 of 5 stars 1,262 reviews
5.1 mi away
The Royal Cancun All Suites Resort
1.2 mi away
CasaMagna Marriott Cancun
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay