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The Royal Islander, An All Suites Resort

#43 of 180 Hotels in Cancun
Certificate of Excellence
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Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
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Buffet Breakfast Included
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The Royal Islander, An All Suites Resort
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1,226 Reviews from our TripAdvisor Community

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Forest Hill, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed at this resort before, and we're happy, that we were able to trade for it again. The employees are the nicest that we have encountered anywhere. The accommodations, though not fancy, are clean and comfortable. The villas are nicely laid out and provide privacy for two couples.

Review collected in partnership with this hotel

Helpful?
Thank Kathy W
Bruce Twp
Level Contributor
7 reviews
3 of 5 stars Reviewed yesterday NEW

We were staying at the Royal Haciendas Playa Del Carmen and decided to extend our trip a few extra days and head up to Cancun. We have stayed at the Islander in the past and it was the only Royal Hotel available for the dates we were looking for so we booked it. It was just as we remembered. Great... More 

Helpful?
Thank Jeffrey S
Lemont, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Sadly, we have made out last trip to the Royal Islander. We have been owners since it was built. The 5 star resort we once loved so much is in total disrepair. I would be embarrassed to bring friends or family here now. There is peeling and rusted paint on the ceilings of the stairways, the marble floors in the... More 

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Helpful?
Thank realtorpry
Silverdale
1 review
5 of 5 stars Reviewed 2 days ago NEW

Being able to enjoy the great beauty of this area from a beachfront unit was a special treat. Being fair skinned we are not beach goers very often while having a beachfront unit, offers us the advantages of viewing at any time the extraordinary beach, blue-green Caribbean, and many beachfront activities. The transportation and proximity to shopping and dining facilities... More 

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Helpful?
Thank Robert L
Bristol
1 review
5 of 5 stars Reviewed 2 days ago NEW

Top rate villas with beautiful views of one of the best beaches anywhere. Has an assortment of restaurants with great service. Bartenders very attentive and recognize you from year to year. Great activity staff with great

Review collected in partnership with this hotel

Helpful?
Thank Dyetke
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We look forward to all of our weeks in Cancun and Playa del Carmen. Staying at the Royals makes our yearly vacation fun and enjoyable. We have met so many nice people over the years and look forward to coming back every year.

Review collected in partnership with this hotel

Helpful?
Thank stewie01
Clinton, Connecticut
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have been coming to the Royal Resorts for over 20 years. The employees here are by far the most friendliest people. It amazes me how they remember our names and where we come from.a. This resort is beautiful, so well maintained year after year. I recommend the Royal resorts, specifcally the Royal Islander and Carribean. Drink and food is... More 

Helpful?
Thank ReidCT
St.Paul, Mn
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Royal Islander recently and could not be more satisfied with our experience. The grounds were immaculate, the rooms were well appointed and clean, and the beach was amazing with plenty of loungers and shaded areas. The free wi-fi was a bonus as well. We loved having a kitchenette in our suite and the convenience of having... More 

Helpful?
Thank Revans705
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very nice property. Good restaurants on the property and great (including value) restaurants within walking distance or a short taxi ride. Just don't get fooled by the description of the room. There is the "villa" that includes 2 bedrooms, 2 baths, a kitchen and a living area with 2 Murphy beds. The "lock off" inappropriately called a "junior suite" is... More 

Helpful?
Thank William G
Seattle, Washington
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After 20+ years, the facility needs some upgrading. I am very satisfied overall as an owner with the overall experience but doubt someone expecting 4 star accommodations would be even mildly impressed. The furniture is old and the deck furniture is worn out and pitiful. It feels too much like home and nothing like a resort.

Review collected in partnership with this hotel

Helpful?
1 Thank JGC29
Cristóbal G, Online Community Care Coordinator at The Royal Islander, An All Suites Resort, responded to this review

Dear JGC29, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards. More 

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