My husband & I have just returned from our 13th visit to the Royal Resorts. When we arrive and are greeted with "WELCOME HOME", that is just how we feel! We have stayed at both the Royal Islander & Royal Mayan and my parents owned at the Royal Carribean for 18 years. When you own at the Royal Resorts, there... More

The first thing to note about this ‘hotel’ is that it is mostly a timeshare establishment. If this had been made clear on the website I booked through I would never have booked. The second thing to note is that it is in no way 5-star. It’s a horrible breeze-block monstrosity that, whilst clean, looks like it has not been... More

This was our second vacation at the Royal Caribbean. As last time the weather was perfect everyday, the staff was just as friendly and helpful as we had remembered. We booked a trip to see Tulum and snorkle. We also booked the free tour to see old Cancun. Would recommend all three of these. We loved the morning water fitness... More

Returning to our beachfront unit every year is like coming back to our second home. The weather was great and the beaches as beautiful as always. We always look forward to seeing our long time maid Maria and Willy at the pool bar. We particularly love the fish tacos at Pancho Willys. It's been a very relaxing week and we... More

We have been returning to our home at the Royal Islander for >10 years and count the days between visits!. The staff is friendly and helpful;we look forward to seeing them year after year. Our entire family has stayed with us over the years and we have such wonderful memories. A geat family resort! More

I just returned from my annual trip to the Royal Islander. This is my 6th visit here. It is nice to return to my suite that has the same staff year after year. Our room was cleaned daily by Elvy who has been doing it every year since I started going here. Even the waiters at the pool are the... More

Of all the time share resorts that I have stayed in over the years, the Royal Islander is without a doubt, the best one so far! The grounds, units, restaurants and even the beach were spotless, the staff couldn't have been nicer or more accomodating. EVERYONE there, housekeeping, front desk, market, waiters , security etc were very nice. The units... More

My husband and I arrived at the Cancun airport 8 hours later than expected because of a cancelled and then a delayed flight. We had reserved our airport transfer with Thomas Moore through the Royal's website but we were concerned that anyone would be there to greet us because we arrived after hours. How delighted we were to be greeted... More

We had such a great experience here at the Royal Islander!!! It was definitely a place we would love to revisit again. The rooms were big, the staff were wonderful, the facility was well maintained and the beaches were great. What else can I say, it was a wonderful experience. More