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All 172 Cancun hotels

The Royal Islander

3.5 of 5 Resort   |   Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
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Two FREE Buffet Breakfast
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Ranked #28 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
roberto2013 Monterrey, Mexico
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771 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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English first
Monterrey, Mexico
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is more than a five star place, the best atention and services, the place realy cool, but the food and drinks, more expensive than in the best restaurants in cancun, the " all inclusive", a real mess, only tap beer, if you ask for caned beer had to pay...

Was this review helpful? Yes
Cristóbal G, Online Community Administrator at The Royal Islander, responded to this review

Dear Guest, Thank you for taking time to post about our resort. Our resort is a mixed use resort and does lend itself to some challenges. Our prices are similar to our competitors in hotel zone. There's a wide variety of beverages available with the REFINE All Inclusive package. We're sorry to learn our options didn't work for you and... More

Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This year, my partner and I were invited to join my father at his time share. We had a lovely time, and were glad to see NO high school or college students partying, since that is commonly associated with Cancun! The resort is SPOTLESS. I was very impressed. Muchas Gracias a Edgar! Our room was always immaculate. I very much... More

Was this review helpful? Yes 4
Kansas City, Missouri, United States
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I have been traveling to Cancun several times a year for the last five years. Her parents had been owners at the old Royal Mayan and we started to stay at them. There are usually three choices when selecting a room. First you can get a villa. The villa is the entire room and includes two seperate... More

Was this review helpful? Yes 4
London, United Kingdom
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Royal Islander in middle of June 2014 for 1 week in a 2 bedroom suite/villa. Upon arrival we were greeted by hotel staff/concierge and were asked if we needed help. After check-in we were introduced to our concierge Lloyd who took care of us for the duration of our vacation. Rooms: We had a 2 bedroom villa/suite... More

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Ithaca, New York
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were invited to stay with friends with an existing time share and were not sure what to expect. There was a full service kitchen, balconies facing the ocean and very helpful staff. The hotel was definitely quiet - no late party noise waking up the kids. Everything was spotless and the cleaning woman was friendly. We did not lock... More

Was this review helpful? Yes 1
18 reviews 18 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

If you've read any of my reviews, then you know I believe the opinion of any experience is predicated upon the following conditions: 1. Your preferences 2. Your expectations 3. The company you keep That said, I had booked a room here for a vacation with a friend who ended up canceling. If my reservation had been refundable, I probably... More

Was this review helpful? Yes 5
Ray, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

My family of 5 and some friends stayed at the Royal Islander in April for a spring break trip. Cancun as a whole was rather quiet that week but the resort and beach were beautiful as usual. We ate at the Royal Resort restaurants most of the time and the food was always great, no complaints. If you want a... More

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Waco, Texas
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

...1989...walking on the beach, I saw some workers sitting on top of a giant cement monolith, chipping away the smooth surface with a screwdriver and broken hammer...I inquired about the place and went to a presentation...the rest is history... I bought into the Royal Resorts timeshare "plan" and have had fantastic summer vacations ever since. I've only "traded" twice in... More

Was this review helpful? Yes 2
New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My kids and I stayed at this hotel July 9th-14th. Stayed in a one bedroom suite. Kitchen, living room, dinig room, one bedroom with 2 murphy beds in the living room, huge bathroom and walk in closet. The balcony was big as well and had the best view. Stayed in room 4493 then was moved to 4631. The beach is... More

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Auckland, New Zealand
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

After a bad stay in Cancun earlier in the trip at a different location we were pleasantly surprised to arrive here and be treated how guests should be at a hotel. We stayed in a suite with a king bed and two fold down singles with kitchen facilities which we made good use of. Upsides: - Ocean view room provided... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(8)
  • Time share(7)
  • Friendly and helpful(6)
  • Very good(6)
  • Captain Cove(5)
  • Pool area(4)
  • Grocery store(4)
  • Would highly recommend(3)
  • Cayo largo(3)
  • Free shuttle(3)

Additional Information about The Royal Islander

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Royal Islander 3.5*
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Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun

776 photos of this hotel

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Room/suite (65)
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Pool/beach area (94)
Hotel & grounds (69)
Videos (1)
Dining (17)
Family/play areas (2)
Other (173)

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Amenities (44)
Beach (21)
Pool (26)
Restaurants and Bars (10)
The Hotel (34)
Villa (119)

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All management photos (37)
Room/suite (10)
Hotel & grounds (7)
Pool/beach area (11)
Dining (4)
View from room (1)
Other (4)


Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Family Hotel in Cancun #23 Romantic Hotel in Cancun #24 Top resorts Hotel in Cancun #26 On the Beach Hotel in Cancun #28 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Nestled on the beach, The Royal Islander® offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. Play in the pool. Head for the tennis courts. Sign up for a round of golf at a nearby course and explore ancient Mayan temples at El Rey. Sip a tropical cocktail on the terrace. Savor fresh seafood cooked to perfection. A peaceful ambiance and time-honored hospitality make this resort a truly special place to vacation with family and friends. ... more   less 
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