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The Royal Islander

3.5 of 5
Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
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The Royal Islander
Ranked #21 of 171 hotels in Cancun
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502 reviews from our community

Traveler rating
    319
    137
    27
    10
    9
See reviews for
Families
183
 
Couples
179
 
Solo
12
 
Business
3
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW

Haven't been to the Islander in a few years so took the opportunity to go with friends. The Royals are a class act in many ways. Rooms are gorgeous. Beach is clean, safe, and beautiful. All the villas have great views. The staff very friendly. You don't find the all day drunks you might have to contend with at an... More

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See 4 more reviews by Chuck W for Cancun
Essex, Vermont
1 review
5 of 5 stars Reviewed May 13, 2013 NEW

My husband and I spent a week at the Royal Islander from April 20th to April 27th. We had a one bedroom villa on the the 7th floor. It was immaculate, comfortable and extremely well equipped. The maid cleaned every day except Sunday and did a wonderful job. We had a superb view of the beach and pool, and bonus... More

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Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013

I will start with the positive . We own an Ocean view on the forth floor and I loved loved the morning sunrises! The rooms are average no upgrades but totally enjoyable. Beds are very comfortable . Kitchen equipped to cook . The beach is absolutely AMAZING !! Life guards are always there. They also have a grocery store that... More

Was this review helpful? Yes 1
Pinellas Park, Florida
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 12, 2013

An excellent hotel with friendly and accommodating staff. The restaurant staff at Cayo Largo could be a bit less demanding but all in all a GREAT hotel. Was there for a week and would go back in a heartbeat.

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See 5 more reviews by Gypsyrver for Cancun
Staten Island, New York
1 review
4 of 5 stars Reviewed May 7, 2013

Spent two days at the Royal Islander Hotel in Cancun. Wondeful stay, room very large and comfortable. Had a great view of the beach on one day and the pool the following week when I returned. Staff very helpful and pleasant. Comical moment was upon my arrival, the man at the front of the hotel came to take my bags.When... More

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Washington, DC
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 7, 2013

As an owner of two weeks at Royal Resorts, I have always marveled at the updates to the property and the wonderful staff. However, for the first time in history, we experienced a long and upsetting check-in, poor quality of fresh vegetables and fruits in the on-site grocery store and a significant increase of restaurant prices. Between long flights, customs... More

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See 3 more reviews by FamilyTravel4Me for Cancun
Toronto, Canada
2 reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 6, 2013

Just returned from a week at the Royal Islander and was very impressed with the facilities and our vacation. Staff was very helpful, food in the restaurants was very good and we didn't find it to be overly expensive. We also took advantage of the online order form to have our villa loaded up with groceries before we even arrived!... More

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Colorado Springs, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 6, 2013

The room was small and unaccomodating. An effiency with 2 full beds, lumpy pillows and no comfortable sitting area. The ideal furnishings would be a queen bed with small sofa to be able to retreat to the room and watch tv without having to watch from bed. The balcony was samll without any furnishings. You are expected to wash your... More

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Mattawan, Michigan, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

ThenRoyal Islander is a wonderful place to spend your vacation. The resort grounds are absolutely wonderful, the villas, with full kitchen, takes the food expense out of the trip. The housekeeping is second to none. You can skim and eat at three other sister resorts. An 0.80 bus ride will take you all the way down town to dozens of... More

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Frisco, Texas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 5, 2013

We have been coming back to the Royal Islander since we purchased our beach front 13 years ago! A great feeling to be welcomed by Willie at the pool bar and Maria our maid of many years. Having stayed at the Royal Sands the previous week, we were happy to return to our home resort with owners and no bracelets!... More

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See 10 more reviews by Kathy064 for Cancun
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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(10)
  • Friendly and helpful(9)
  • Time share(7)
  • Personal concierge(7)
  • Pool area(6)
  • Very good(6)
  • Grocery store(6)
  • Free shuttle(5)
  • Captain Cove(5)
  • Would highly recommend(4)

Additional Information about The Royal Islander

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Cancun
#16 Top resorts Hotels in Cancun
#19 On the Beach Hotels in Cancun
#37 Romantic Hotels in Cancun
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Secluded and spectacular, The Royal Islander is a haven of tranquility and relaxation, an exclusive hideaway offering spacious villa accommodation and five-star services.The smallest resort in the Royal Resorts collection, The Royal Islander has an intimate ambiance, a friendly family feeling that makes it a truly special place to be. A privileged location on the highest point of Cancun island gives guests incredible views of the Caribbean, the jungle and the Nichupte lagoon. ... more   less 
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Also Known As:
The Royal Islander Hotel
The Royal Islander Hotel Cancun
Royal Islander Cancun
Royal Islander
Royal Islander Hotel Cancun

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The Royal Islander
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