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The Royal Islander

3.5 of 5 Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
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The Royal Islander
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The Royal Islander
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841 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cluj-Napoca, Romania
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

My friends and I booked a suite for a week. We had an ocean view room and the suite had everything we wanted. Having the supermarket there was convenient. Also, the happy hour at the bars is a great idea. The cocktails servers were great and friendly. The concierge office was a bit to pushy into convincing us to go... More

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Hanford, California
Top Contributor
120 reviews 120 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed for four days at the Royal Islander before going to Riviera Maya. It is a smaller 20 plus year timeshare resort. It is still in really good shape with a nice pool area and swim up bar. It is right on the beach with beach chairs and coverings. There is a couple of restaurants on... More

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Denver, Colorado
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My Wife and I have been owners at the Royal Resorts for over twenty five years. We stayed at the Royal Islander two weeks ago and had an excellent experience as usual.. From the front desk with Angel, Jesus and others to the two bedroom unit with a FULL kitchen, spotless with daily maid service except for Sunday. Susana, our... More

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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at Royal Islander 6 times !!! Each time we are treated like family!!! We have stayed at three of the other Royals & they are also nice but Royal Islander is our favorite!!They all are clean and very well taken care of!!! The beach is the best!!!

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Long Valley, NJ
Top Contributor
94 reviews 94 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We love the Royal Islander and this year took our daughter & her boyfriend for our week. The weather was great, the people as friendly & helpful as ever. We enjoyed the week and found the new location of the El Conquistador a big plus! We utilized the features of the Royal 'sister resorts while there. You cannot beat the... More

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Brasilia, DF
Top Contributor
60 reviews 60 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Well, the staff is NOT friendly in my opinion. Had to change rooms cuz I got there before Saturday (a pain). Most important travelers: I DID NOT Have THIs INFORMATION. THIS HOTEL IS FOR RETIRED AMERICANS. Nothing against it, but it makes the place boring. Restaurant is kinda expensive compared to local prices. If u want to go out, it... More

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Cristóbal G, Online Community Administrator at The Royal Islander, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We always strive to provide the highest satisfaction to our guests and we regret not achieving this goal with you. At Royal Resorts we have always take pride on the relationships between our guests and hosts. Rest assured we do not promote nor encourage the kind of behavior... More

13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this property 2x and at the royal resorts many times. My last stay was wonderful like always. Service is good and property has friendly staff working. The grounds are beautiful one issue is the property is set back in from the road so it's a bit of a walk if you are only using the local... More

Was this review helpful? Yes 1
New Haven, Connecticut, United States
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I own a Timeshare at the Islander and very glad I made the purchase two years ago. My friends, daughter and i enjoyed a relaxing week being pampered by the beach and poolside waitstaff. The Royal resorts are well run, well maintained and staff always ready to assist in whatever you need or to help arrange off site excursions, make... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I have been coming to the Royal Islander for 4 years now. We are very valued as members and the staff takes wonderful care of us every year. The pools and rooms are always clean, the beaches are crystal clear, and the rum never stops flowing!

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Cancun, Mexico
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This our second year we stayed at the Royal Resorts (a friend of ours owns a couple of units) and we loved it. We came to relax on the beach, pool, and room and we accomplished our purpose. The all-inlcusive only refers to sporting materials, towels, kayak, and sailboat not food like other hotels. We brought most of our food... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(8)
  • Time share(7)
  • Friendly and helpful(6)
  • Very good(6)
  • Captain Cove(5)
  • Pool area(4)
  • Grocery store(4)
  • Would highly recommend(3)
  • Cayo largo(3)
  • Free shuttle(3)

Additional Information about The Royal Islander

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Royal Islander 3.5*
Number of rooms: 179
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Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun

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Room/suite (66)
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Hotel & grounds (69)
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Amenities (44)
Beach (21)
Pool (26)
Restaurants and Bars (10)
The Hotel (34)
Villa (119)

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Room/suite (5)
Hotel & grounds (5)
Pool/beach area (8)
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