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All 175 Cancun hotels »

The Royal Islander

3.5 of 5
Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Hotel amenities
The Royal Islander
Ranked #8 of 175 hotels in Cancun
4.5 of 5 stars 272 Reviews
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272 reviews from our community

What travelers say about this hotel
  • Happy Hour(8)
  • Pool area(7)
  • Friendly and helpful(7)
  • Personal concierge(7)
  • Grocery store(6)
  • Would highly recommend(6)
  • Free shuttle(6)
  • Very clean(5)
  • Very good(5)
  • Time share(5)
Traveler rating
    189
    65
    7
    7
    4
Only show reviews for Family (88) | Couples (95) | Business (3)
Date Rating
toronto
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2012 NEW

Our first time in Royal Islander during the Christmas holidays last year was amazing! We've booked a room for 12 nights and our room was with a nice view of the pool and the ocean. I just regret that we didn't have a kitchen in our room. Otherwise it would be even better (eating out gets really tiring sometimes). Next... More

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See 2 more reviews by torontolia for Cancun
New York City, New York
1 review
5 of 5 stars Reviewed May 10, 2012 NEW

My husband & I have just returned from our 13th visit to the Royal Resorts. When we arrive and are greeted with "WELCOME HOME", that is just how we feel! We have stayed at both the Royal Islander & Royal Mayan and my parents owned at the Royal Carribean for 18 years. When you own at the Royal Resorts, there... More

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London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 10, 2012 NEW

The first thing to note about this ‘hotel’ is that it is mostly a timeshare establishment. If this had been made clear on the website I booked through I would never have booked. The second thing to note is that it is in no way 5-star. It’s a horrible breeze-block monstrosity that, whilst clean, looks like it has not been... More

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Fairfield PA
1 review
5 of 5 stars Reviewed May 9, 2012 NEW

This was our second vacation at the Royal Caribbean. As last time the weather was perfect everyday, the staff was just as friendly and helpful as we had remembered. We booked a trip to see Tulum and snorkle. We also booked the free tour to see old Cancun. Would recommend all three of these. We loved the morning water fitness... More

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Frisco, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2012

Returning to our beachfront unit every year is like coming back to our second home. The weather was great and the beaches as beautiful as always. We always look forward to seeing our long time maid Maria and Willy at the pool bar. We particularly love the fish tacos at Pancho Willys. It's been a very relaxing week and we... More

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See 2 more reviews by Kathy064 for Cancun
Saranac Lake, New York, United States
1 review
5 of 5 stars Reviewed May 1, 2012

We have been returning to our home at the Royal Islander for >10 years and count the days between visits!. The staff is friendly and helpful;we look forward to seeing them year after year. Our entire family has stayed with us over the years and we have such wonderful memories. A geat family resort! More

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Kansas City
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2012
1
person found this review helpful

I just returned from my annual trip to the Royal Islander. This is my 6th visit here. It is nice to return to my suite that has the same staff year after year. Our room was cleaned daily by Elvy who has been doing it every year since I started going here. Even the waiters at the pool are the... More

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Chatsworth, California
Senior Contributor
45 reviews 45 reviews
Reviews in 32 cities Reviews in 32 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed April 28, 2012
1
person found this review helpful

Of all the time share resorts that I have stayed in over the years, the Royal Islander is without a doubt, the best one so far! The grounds, units, restaurants and even the beach were spotless, the staff couldn't have been nicer or more accomodating. EVERYONE there, housekeeping, front desk, market, waiters , security etc were very nice. The units... More

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New York City, New York
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

My husband and I arrived at the Cancun airport 8 hours later than expected because of a cancelled and then a delayed flight. We had reserved our airport transfer with Thomas Moore through the Royal's website but we were concerned that anyone would be there to greet us because we arrived after hours. How delighted we were to be greeted... More

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See 2 more reviews by Robinann for Cancun
Federal Way, Washington
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 23, 2012
3
people found this review helpful

We had such a great experience here at the Royal Islander!!! It was definitely a place we would love to revisit again. The rooms were big, the staff were wonderful, the facility was well maintained and the beaches were great. What else can I say, it was a wonderful experience. More

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Additional Information about The Royal Islander

  • Royal Islander Cancun
  • Royal Islander
  • Royal Islander Hotel Cancun
Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Price Range: $$

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The Royal Islander
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