Service at check in was very efficient and friendly. Our room was ready by 1:30. Our room was newly remodeled and just beautiful, very clean. The bed was really hard but not uncomfortable. Bathroom was nice, no problems. Bars were fine, they did have some bottles of top shelf liquor, but you had to ask or you got the Mexican... More

DO NOT USE THE ATM MACHINE IN THE HOTEL LOBBY! I am embarassed to admit, I didn't notice my card was gone until the next day. I took out 400 pesos, but never received the card back. Somehow, they were able to conduct another transaction in the same bank machine for exactly 4000 pesos. Our camera was also stolen from... More

First of all this is your holiday so dont take notice of the bad reviews, if you want to have a good time you cant fail by staying here. As other reviewers have said pool is great, the beach is great loads of sunbeds although the ones with the parasols do get taken quickly. The staff come around with drinks... More

This resort offers everything. Salsa dancing classes, unlimited amazing mexican food, cocktails and the staff are so friendly. The pool is amazing and having access to the ocean was even more amazing. It is also close to all amenities. The concierge were lovely too and organise how whole week in advance os sightseeing. A definite stay when you visit this... More

I booked an all inclusive for my friend and I at the Rui Caribe First off - its away from the vegas like city center, which seemed great, until we had our first drink and bite of food. Backing up - upon check in, it seemed ok. lobby was cleanish, lots of people sitting around with their laptops (this is... More

Stayed there for the New Year's Eve. 2011/2012. Staff: They could not care less for you. I actually heard "that's YOUR problem" from one of the attendants at the front desk when I was complaining about the restaurants. Food: Many options, but everything is horrible. It's not about the ingredients, but how they prepare it. Also it was impossible to... More

We traveled here in May. The ocean was beautiful! We had a great room facing the pool and ocean. The food was pretty good. I am normally not a fan of eating steak but I actually enjoyed it at their steak house. The buffet was very good anytime of the day. The little pizza shack by the pool was excellent!!... More

Me & my wife spent our honey moon at the riu caribe. Have to say when arrived in he lobby we thought this looks nice how wrong we were. We checked in all good so far it was 6 in the evening so we thought lets try one of the restaurants. When we enquired about a table booking they told... More

We stayed during the busiest tourism season of the year so we paid prime prices so expectations have to be what the hotel is 'normally' like, Someone can't expect when traveling during the holiday, when paying the highest prices, that the hotel will match up with you would pay off season. ANYWAYS.... **ROOMS** We had a family of 5 -... More