This place would be so much better if they train their front desk people to at least pretend they like the customers and allow people to reserve for the restaurant of their choice. Normally I don't care that much about how friendly the front desk people are as long as they do their job and let me into the room... more

Got back from this hotel on 15th December and can honestly say I would go back again tomorrow..to the same hotel and definately to Cancun as its an awesome place. Check In: Check in was quick, very efficiently managed and the reception desk staff were excellent. We were given a refreshing cold fruit juice while everything was sorted out. We... more

Overall excellent value. This resort is about 4km away from the Cancun day/nightlife. You have to take the bus (very quick, reliable and fast for $0.75) or taxi to get there. The Riu Cancun (where Riu Caribe guests have free access as well) is right in the middle of everything. One by one: 1. Check-in: 1 min. Free safe. Lobby... more

traveled with girlfriend, overall first impression was great! Food: Not as promised, food was the EXACT same everyday! Only could book dinner for the House restaurants 2 nights out of 6 night stay even though there were Never more than 10 other couples at any of them at any given time.All food except for the steak restaurant were buffet style.... more

I spent weeks trying to find the perfect hotel to take my family to Cancun. The Riu Carbe was everything I hoped it would be and more. The beach is fantastic and clean. The staff was very friendly and helpful. Drinks never stoppped!!! There was a varying range off ages at the hotel which was great. My husband and I... more

What a great vacation, 8 days just wasn't enough, hotel was wonderful, just like the pictures, the beach, the pool, awsome, with great service and entertainment to go with it. A Great combination of families and couples, Believe me, you won't be disappointed. more

Everything there is fantastic. The hotel is huge , clean, staff very friendly, food is great and you have a choice of four restaurants and a few bars. Big swimming pool which is cleaned every day, bus stop is near by the hotel and it costs you $1 to get to down town where the famous night clubs are: Coco... more

There are alot of mixed reviews on this hotel and im quite fussy so I was a little worried about going to this hotel. The check in was quick and we had no problems the lobby is large and very grand they had lovely christmas decorations up too. The room was big and the bathroom also very big, we were... more

This made the 12th time the wife and I have been to Mexican resorts so we have stayed in better hotels and we have stayed in much worse. The enertainment was somewhat poor. The buffett was very good, much variety, clean, and service was excellent. I'm a big seafood fan and there was always some type of seafood at nearly... more