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Hotel Riu Caribe

#36 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Caribe
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5,591 Reviews from our TripAdvisor Community

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Traveler rating
    2,655
    1,834
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (820)
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There are newer reviews for Hotel Riu Caribe
See the most recent reviews
Charlotte, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived around 10 am the day we checked in granted check in is not until 3pm but our room was not even started on cleanup until after 3pm. We went to the lobby desk to see if room was ready at 3pm, one lady said let me check and 10 minutes later she never came back nor did she... More 

Was this review helpful? Yes 3
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very pretty hotel had a very nice time . Maids did come by late round 4ish each day. Servers where amazing !! Especially Antonio in the morning! Walk into the buffet torwards the left end is where you can find exceptional service. Food was very good. .. Very pretty beach .. A lot of sea sticks (that's what we named... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

very good hotel no problems at all staff all great , food good well worth a visit the only let down was the young groups at the swim up bar to much to drink and being sick in the pool not nice some noise in the rooms in the morning soon stopped no fault of staff or hotel could not... More 

Was this review helpful? Yes 6
Stafford, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was perfect. . Great food. Very clean. Fantastic, hardworking, friendly staff Amazing cocktails! Lovely, spacious rooms. Gorgeous gardens. The Thompson reps were great. . If your going to Mexico then make sure you do the swim with dolphins, speed boat exposition and coco bongos! ! We were going to pre book but wasn't sure what we wanted so we... More 

Was this review helpful? Yes 5
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

just arrived back from Riu Caribe having had the best two weeks of my life! The hotel is beautiful with an amazing view of the perfect white sand beach. There is a strip of riu hotels and having walked along the beach side of the other hotels, it became clear we made a good choice as the other hotels beach... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here 2nd - 16th June. I have stayed in both this hotel & the Riu Cancun in the past year, and I highly recommend the Riu Cancun over the Caribe. The interior isn't anywhere near as good a standard, the layout is just daft! There is a bar in the lobby which most floors are connected to so... More 

Was this review helpful? Yes 3
Grimsby, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

On first arrival the hotel was a little disappointing but the positives soon out weighed any negatives we were given an upgrade to a junior suite which was lovely bright and clean with beautiful views of the ocean the bathroom with a lovely walk in shower and double sinks the maid who looked after our room did a first class... More 

Was this review helpful? Yes 4
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel caribe from the 16th June to the 23rd June for one week we can't fault this place staff very polite and friendly food was excellent can't understand how anyone can complain about this hotel all the stories about no sunbeds etc we didn't have any problems so all in all a five star to the... More 

Was this review helpful? Yes 5
Glasgow, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was amazing! i visited this hotel for 2 weeks with my boyfriend from 8th - 22nd june. The hotel was fantastic when we first arrived we were greeted by the hotel staff and given all the information we needed and short intro about the hotel with a cocktail. The food in the hotel was really good we visited... More 

Was this review helpful? Yes 5
Manchester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

hi,just came back from the caribe, we was there for our sons wedding over 20 people went friends and family, the hotel is a nice place to go great location right on the beach, all the staff work hard and nothing is too much trouble,we found our room to feel damp all the time and the walls starting to go... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Steak house(22)
  • Very good(19)
  • Pool area(19)
  • Mexican restaurant(17)
  • Entertainment staff(14)
  • Sports bar(13)
  • Great time(11)
  • Hotel zone(9)
  • Junior suite(8)
  • Very nice(7)
Questions? Get answers from hotel staff and past guests. Ask a question

6,017 photos of this hotel

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Pool/beach area (1272)
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Hotel & grounds (1259)
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Dining (295)
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Room/suite (676)
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Bathroom (59)
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View from room (376)
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Family/play areas (45)
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Other (1528)

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Amenities (36)
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Beach (29)
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Oceanview Double Full Room (54)
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Oceanview King Room (59)
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Pool (55)
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Relax Pool (13)
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Restaurants and Bars (80)
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The Hotel (69)
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Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Pool/beach area (13)
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Dining (5)
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Room/suite (1)
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Other (7)
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