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Hotel Riu Caribe

#33 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Caribe
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Hotel Riu Caribe
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5,492 reviews from our community

Traveler rating
    2,602
    1,804
    604
    267
    215
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1,105
1,990
65
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (808)
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There are newer reviews for Hotel Riu Caribe
See the most recent reviews
London, United Kingdom
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited 19th April to 4th May 2015. Arrival ; Flew with Thomson on the Dreamliner and it really did make a difference, very relaxing and great staff. Cancun Airport was hectic to say the least, and it took us a further 90 minutes to get out of the airport. However once we arrived at the Riu Caribe we were looked... More 

Was this review helpful? Yes 12
Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I and four our friends have only recently just come back from this hotel and we absolutely loved it! There is a great mix of people at this hotel, loads of young people, some older, and some families, everyone gets along and gets involved with the entertainment team and the activities they put on. I felt like... More 

Was this review helpful? Yes 4
Minden, Nevada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We went for 8 days from may 5 to may 12. Nice hotel but my husband and son got very very sick. Ruined Our vacation. We were so careful not to drink the water or even brush our teeth in it yet they both got sick one 3 days into the trip the other 4 days. We will never be... More 

Was this review helpful? Yes 4
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Caribe, responded to this review

Dear guest, Thank you for taking the time to send us your opinion about your stay at the Riu Caribe. We honestly hope that your husband and son are fully recovered of their illness. For RIU, hygiene and quality control are taken seriously; we follow strict procedures while handling our food products in order to prevent and avoid any kind... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is awesome. Awesome location. Awesome room. Awesome bathroom. Awesome pool. Awesome restaurants. Awesome crew. Now, if you're in cancun for partying, then stay in the lower floors. But if you're looking to sleep at night, go to the 5th floor or higher. They do have some options for celiacs as well. I loved it. Ps: don't buy any... More 

Was this review helpful? Yes 2
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My husband and I went here for our honeymoon, taking our one year old daughter with us. We had a really bad experience here which resulted in us changing to another hotel on our 2nd day as we couldn't stand the thought of spending a 2nd night there! The room was dirty, broken and basic-wouldn't recommend to anyone to stay... More 

Was this review helpful? Yes 6
Coventry, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

fantastic holiday at thishotel , was there for my 50th bday and it was a real pleasure. The food was great with lots of choice though a bit repetitive towards the end of 2 weeks. The extra restaurants that you could use and had to book for were okay but they were never busy as they only allow so many... More 

Was this review helpful? Yes 8
Hamilton, North Carolina
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

WE WERE THERE 05/02 To 05/09/2015. FIRST TIME all inclusive. Great hotel. Open air feel. Spacious. Loved the tile. Theme restaurants disappointing. Albatross has great breakfast. Outstanding service all around.

Was this review helpful? Yes 3
swansea
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

British Colombia just left a review about the Riu caribe and I must say I was quite concerned with what they said. Starting with breakfast they stated there was no toast. Well we were there in November December and my husband had toast most mornings. Not much choice in the buffets they said. Well we were spoilt for choice with... More 

Was this review helpful? Yes 15
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have just returned from a 10 night holiday in Cancun staying at the riu caribe. Fantastic hotel. Great service, staff, food, facilities and location. A special mention for Franklin in the sports bar. He always had a smile to welcome you and his cocktails were wonderful. Try a Scooby doo if your brave enough. My partner and I would without... More 

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two weeks last August and it was brilliant, booked up for another two weeks this year! The staff were brilliant. Upon arrival we were given a non-alcoholic cocktail whilst we all checked in and as the bell boys took our bags to the room. When we got to the rooms it was clean and tidy. The rooms... More 

Was this review helpful? Yes 15
Hotel Review Summarization

What travelers say

  • Steak house(22)
  • Very good(19)
  • Pool area(19)
  • Mexican restaurant(17)
  • Entertainment staff(14)
  • Sports bar(13)
  • Great time(11)
  • Hotel zone(9)
  • Junior suite(8)
  • Very nice(7)
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Amenities (36)
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Beach (29)
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Oceanview Double Full Room (54)
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Oceanview King Room (59)
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Pool (55)
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Relax Pool (13)
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Restaurants and Bars (80)
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The Hotel (69)
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Upper Level Oceanview Double Full Room (62)

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