We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Caribe

3.5 of 5 Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Hotel website
Hotel packages
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Hotel Riu Caribe
Professional photos View all
Browse nearby
Hotel Riu Caribe
Write a Review

4,987 reviews from our community

Traveler rating
    2,378
    1,634
    534
    239
    202
See reviews for
1,000
1,756
52
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (696)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4987)
  • Mar-May only
    (1329)
  • Jun-Aug only
    (1210)
  • Sep-Nov only
    (1172)
  • Dec-Feb only
    (1276)
All months
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed today NEW

From arriving and checking in to checking out, the service provided throughout our stay was excellent, far from i had expected! The view of the beach was amazing, and the rooms also were very comfortable and reasonably sized. The hotel is right on the coast which was extremely convenient with a buffet and bar outside by the pool which was... More

Was this review helpful? Yes
Oxford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

This is our 2nd stay at a Riu and it met all our expectations. The hotel was clean, the food was good and the staff couldn't do enough for you. They were friendly, very attentive and always had a smile. We really enjoyed our trip which is the 3rd to Mexico. The entertainment wasn't really to our taste, but we... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We would not stay at the RIU Caribe in Cancun. If we ever return to Cancun we would try another all inclusive hotel. We have stayed at many other RIU hotels and this one does not compare. The lobby is like a convention center with tables and chairs everywhere since this was the only place for the free wifi. It... More

Was this review helpful? Yes
Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Truly an amazing hotel. If you are a group of friends wanting somewhere that will organise events around all the clubs then pick here! The rooms are clean, spacious and well maintained. We were upgraded upon arrival just for screaming the loudest! I would recommend it to anyone and would definitely go back. You can get a bus into the... More

Was this review helpful? Yes
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is amazing food hotel rooms & staff great service on beach if u want a drink 24 hour sports bar if u want a late night snack or drink my holiday was cut short but the 6 days I was there was great can't wait to go back

Was this review helpful? Yes
West Midlands UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got back around a week ago from the Riu Caribe in Cancun and all I can say that this hotel is superb! We stayed here for 14 nights and had the most magical, amazing experience. We travelled with Thomson on the dreamliner, I was skeptical at how 'Dreamliner' it would be but this flight may have been one of the... More

Was this review helpful? Yes 9
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent 10 days here as 2 couples, really enjoyed ourselves but on reflection felt it could have been excellent value for money around £200 cheaper per person! room spotless on 9th floor gorgeous view complimentary mini bar was a nice touch and very handy. Staff we encountered were all friendly and went above and beyond - we weren't particularly getting... More

Was this review helpful? Yes 2
Fleetwood, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We spent a week here from the 13th of November. Check in was quick and easy . Room was on the 8th floor with the most amazing ocean view. Everything was spot less clean. Enjoyed the food and drinks always service with a smile no matter what time of day.The 90 mins of wifi per day in the lobby was... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just got back from our 2 week stay in riu caribe, what an amazing holiday. Please don't let any of the poor reviews put you off if your are planning on staying here, I can't think of a fault with the hotel. The staff are very good at there jobs, there friendly and very hard working. The hotel is spotless... More

Was this review helpful? Yes 2
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

rooms are just like you see in the brochure, fridge stocked every 2 days, 7 up, Pepsi, lager, Canada dry soda, water. spirits on mini bar 4 bottles which do get refilled, they will exchange say a gin for a brandy if you ask. did not use the Asian, or Mexican , used the steak, the steaks are rib eye... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Riu Caribe? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Steak house(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Despegar.com, BookIt.com, getaroom.com, HotelTravel.com, Otel, Travelocity and Tingo so you can book your Hotel Riu Caribe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico

5,414 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5044)
Viewed
Pool/beach area (1122)
Viewed
Room/suite (590)
Viewed
Hotel & grounds (1085)
Viewed
0:48
Videos (10)
Viewed
Bathroom (46)
Viewed
View from room (313)
Viewed
Dining (252)
Viewed
Business center/function rooms (9)
Viewed
Family/play areas (37)
Viewed
Other (1580)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (341)
Viewed
Amenities (36)
Viewed
Beach (29)
Viewed
Oceanview King Room (59)
Viewed
Pool (55)
Viewed
Relax Pool (13)
Viewed
Restaurants and Bars (80)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Pool/beach area (12)
Viewed
Room/suite (1)
Viewed
Dining (4)
Viewed
Hotel & grounds (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay