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Hotel Riu Caribe

#34 of 178 Hotels in Cancun
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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5,648 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (830)
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Manchester, England
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were staying at Riu Cancun and our wristbands entitled us to partake of the services at the Riu Caribe which we found impressive. The outdoor space, pools and lovely gardens were refreshing and the poolside waiter service and pizzas to order were excellent. This particular hotel showed every sign of being very well established and managed with expertise. Get... More 

Was this review helpful? Yes 1
Scotland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Riu Caribe for my 30th birthday. Best holiday ever!!! Room We had a room on the 7th floor - it was perfect, very clean, very spacious ( 2 double beds), fully stocked fridge with soft drinks, beer and several spirits available - vodka, rum and tequila! Pool area Good sized pools with swim up bar. The... More 

Was this review helpful? Yes 3
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The staff was phenomenal. The entertainment was so good and fun! The hotel was beautiful. The beach behind the hotel was unforgettable. The food was great! Everyone was so friendly and helpful. I loved the fact this it was all inclusive. I mean it literally included everything. Tip the people who service you. They remember faces, they remember food orders,... More 

Was this review helpful? Yes 3
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The staff were extremely helpful for our entire trip. The receptionist changed our room to a king size bed on the top floor. The bar staff were fast and friendly. The waiters in the main buffet room were so helpful and polite. (Eva from breakfast amazing service!) The room was cleaned everyday with new towels and mini bar filled every... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Still here home 25th arrived 14th. Love every minute hotel is so clean. Food is great . u have to go kulinarium carribean restaurant best fillet steak ever my other half wanted cancel first bookin but went 3 times. We used albatros tours just out off hotel to th left half th price off thomson. Done islas mujares and captain... More 

Was this review helpful? Yes 2
Stockton-on-Tees, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family arrived here 19th June for 2 weeks. The hotel itself was spotless, in the lobby you were constantly asked if you required another drink. Entertainment team were fantastic and worked extremely hard from morning until late into the night. We did the pirate ship - that's a must - it was such a good night, the bar crawl... More 

Was this review helpful? Yes 4
Liverpool, United Kingdom
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Me and my boyfriend stayed here at the beginning of June. Amazing holiday. Really couldn't pass one bad comment about this hotel. Rooms were pristine on arrival and this was kept up excellently throughout our stay. Whenever we needed anything, we could make a quick call from our telephone to the front desk who would see to us right away.... More 

Was this review helpful? Yes 7
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Riu Caribe was on the lower end compared to the Riu Cancun. The drinks were watered down and the access to any of the restaurants were non-existent. The front desk will tell you to make a reservation for the restaurants from 7-11am. We arrived at 8am to find all the restaurants were booked for not only that night but... More 

Was this review helpful? Yes 1
Joppa, Maryland
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff was very kind and attentive. The food was satisfactory. We were very thankful no one in our family became ill from any contaminated food. I witness a girl vomiting after have one too many drinks at the pool. She vomited in the trash can and the Hotel staff began collecting trash and other articles left around the pool.... More 

Was this review helpful? Yes 6
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with my wife May/June this year. Fantastic staff, really good food. Rooms are very clean and mini bar (4 big bottles of rum,gin,vodka and tequila!!) restock regularly. Most of the time we spent at smaller pool as it was quiter. There was plenty of available sun loungers so I don't understand people who said that had to wake up... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Steak house(22)
  • Very good(19)
  • Pool area(19)
  • Mexican restaurant(17)
  • Entertainment staff(14)
  • Sports bar(13)
  • Great time(11)
  • Hotel zone(9)
  • Junior suite(8)
  • Very nice(7)
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6,103 photos of this hotel

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Dining (298)
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Bathroom (61)
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Room/suite (682)
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Amenities (36)
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Beach (29)
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Oceanview Double Full Room (54)
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Oceanview King Room (59)
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Pool (55)
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Relax Pool (13)
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Restaurants and Bars (80)
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The Hotel (69)
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Upper Level Oceanview Double Full Room (62)

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Hotel & grounds (4)
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Pool/beach area (13)
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Dining (5)
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Room/suite (1)
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