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Hotel Riu Caribe

3.5 of 5 Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Caribe
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Hotel Riu Caribe
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5,246 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
27 reviews 27 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

would definitely recommend this hotel great sea view room on the 8 floor cleaned every day food was great with the exception of the mexican restaurant which you have to book all i can say is don't bother food better in the main restaurant lots of choice lovely staff with the exception of one in the kahlo bar oldish guy... More 

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Pittsburgh, Pennsylvania
2 reviews
3 of 5 stars Reviewed yesterday NEW

The hotel was very nice but don't drink from the cups at outside bars. I thought the cups were throw away,but to my surprise they were reusing them but that's not the bad part the bad part is I had notice when I went for a cup it was wet so I looked and the waiter was rinsing the cups... More 

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Bridlington, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We choose the holiday based on reviews from other holiday makers and we went by Thomson. The plane (new Boeing 787 Dreamliner) was fantastic it had plenty leg room and a cracking entertainment system. We made record times both there and back. Check-in was good, and we were in our rooms within 15 min of arrival with our cases about... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

We stayed at the Riu Caribe 2/21-2/26. The food is awful! For what we paid for this trip it is almost criminal to consider what was served edible! And the restaurants are a joke! All buffets with the same food at the regular buffet! No flavor and disgusting! We have been to other all inclusives and Sandals is far superior.... More 

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Burlington, Iowa
1 review
1 of 5 stars Reviewed 2 days ago NEW

First off this is the first reveiw I have ever written. This resort is not worth the money! They heard people in like cattle and treat you the same way. Check in was fine,they explained everything very well and that is the only thing they help you with. We get to our room and it has two double beds and... More 

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just stayed at the RIU Caribe for a week. This was our 6th time at this particular resort although we have stayed in Cancun/Playa del Carmen about 15 times. I have read several other reviews and cannot believe that some of these people were even at the same resort as we were. Check In: We arrived... More 

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The check-in was my first tip that this was going to be a great trip. We were traveling as a group of 12. Although our rooms were not ready when we first arrived, all of our paperwork was organized, and the resort representative explained all of the details of our check-in with us. Then it was out to the patio... More 

Was this review helpful? Yes 5
Dallas, Texas
1 review
1 of 5 stars Reviewed 3 days ago NEW

Left one morning for an all day catamaran trip and put my wallet and Iphone 6 in the safe in the closet. When I returned that evening the phone and 500 pesos (roughly $50 USD) were gone. When I went to the front desk to file a report the manager told me that If i was the one that set... More 

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Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well first I don't want to put people off but these facts need to be known so here goes !!!!!!!!! On arrival to the hotel it feels like an airport check in, and this is one big problem this hotel has it echo's like hell in there that have a bar in the centre which is the only place to... More 

Was this review helpful? Yes 2
14 reviews 14 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely hotel clean and very friendly staff, who work hard for the pay. Balcony was very small as I've read b4 never seen 1 that tiny. Pools nice didn't use, prefer the beach but this seemed very small only seen pictures sand very soft doesn't get hot. Food I thought was excellent plenty of choice only pickey people who can... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Steak house(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#21 Spa Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Family Hotel in Cancun
#28 On the Beach Hotel in Cancun
#32 Romantic Hotel in Cancun

5,699 photos of this hotel

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View from room (357)
Room/suite (645)
Hotel & grounds (1171)
Dining (283)
Pool/beach area (1219)
Bathroom (53)
Family/play areas (43)
Business center/function rooms (10)
Videos (10)
Other (1421)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (36)
Beach (29)
Oceanview Double Full Room (54)
Oceanview King Room (59)
Pool (55)
Relax Pool (13)
Restaurants and Bars (80)
The Hotel (69)
Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
Pool/beach area (13)
Dining (5)
Room/suite (1)
Other (7)
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