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Hotel Riu Caribe

3.5 of 5 Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Certificate of Excellence 2014
Hotel Riu Caribe
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5,263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loved this hotel, and the food. oh the food absolutely delicious, I dont eat meat but was so happy with the big selection of fish they had on the buffets,,,, staff so friendly, rooms so big, fridge stuffed to the brim with drinks plus 4 bottles with optics hanging on the wall, pool nice and big and sun beds reserved... More 

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Toronto, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Arrival/check-in - we arrived late (11:00pm). Check-in was quick but we expected a bit of a warmer welcome. Perhaps it was too late to have staff take our bags to our room? We noticed people checking in during the day who received much more attention and service. Room - we booked a standard room. Apparently this means a room on... More 

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Newcastle-under-Lyme, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Ive visited this hotel 5 times now and its improved a lot! the food, rooms, staff, service, activities, and the ENTERTAINERS ARE AMAZING! can't fault anything, its a beach front beautiful relaxed resort! its also pretty close to most things, like... wallmart, cocobongos (nightclub), nightlife, shops, attractions! im coming back next year and I would hate too see that the... More 

Was this review helpful? Yes 2
Fort Worth, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

This was our first time to visit Mexico. My sister and I went with our daughters 25 & 31 year olds. we asked for connecting rooms and we were on oppossite ends of the hotel. There were 4 different liquors in the room. The Vodka was empty when we arrived & after 3 requests to refill, remained empty through our... More 

Was this review helpful? Yes 2
windsor ontario
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our first time going away on vacation together the whole family. We were four couples. The restaurants were very accommodating and the food was really good. We tried all three restaurants.We liked that the hotel is smaller and we could all run into each other throughout the day. The rooms were clean but we had no clock in ours ,i... More 

Was this review helpful? Yes 2
west midlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed for two weeks and had a fabulous time. Couldn't fault the hotel itself or it's staff. However, the food was absolutely terrible EXCEPT the breakfast and the pizza bar. Lunch time buffet was repetitive and awful. The only thing on the nighttime buffet we liked was the mashed potato (honestly-the mash was good) but everything else, including puddings... More 

Was this review helpful? Yes 1
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

just returned from a week at the Riu Caribe - the beach and the staff were perfect. The room was ok - two doubles pushed together and a very musty smell and the beds were not comfortable - but the view was amazing and we spent very little time in the room. the food was ok - the Asian restaurant... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We were looking for a short beach holiday with a high-standard service to recharge our batteries in winter. Having been to Cancun before, we thought the consistently good standard of service most hotels there tend to provide would perfectly meet our expectations. And we were not disappointed at Riu Caribe. Nice, bright and clean room with a sea view, excellent... More 

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Alden, New York
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from a week at the Riu Caribe. The staff, the beach, the food and the resort as a whole was absolutely perfect. The buffet offered different choices daily. There were three restaurants requiring reservations which were easy to make. The steakhouse was great, the Mexican restaurant was okay and the Asian restaurant was not worth going to. Gaviotas... More 

Was this review helpful? Yes 3
Wetherby
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first trip to Mexico and based on our experience this time, we will be going back. Apart from the airport experience, everything about the place is excellent. The hotel is absolutely superb, nothing is too much trouble for the staff, it was spotlessly clean (as is the entire area), nice variety of food (mostly aimed at USA... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Steak house(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#22 Spa Hotel in Cancun
#27 Family Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
#32 Romantic Hotel in Cancun

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