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Hotel Riu Caribe

3.5 of 5 Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
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Hotel Riu Caribe
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Hotel Riu Caribe
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4,912 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just came back from here on 10/21. I cant say enough about this resort. The staff was amazing. They went out of their way to make sure you were taken care of. Beach was clean and they were constantly cleaning in the hotel. Our rooms were always done early in the day. If you like the tropical drinks they are... More

Was this review helpful? Yes 4
Los Angeles, CA
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A group of about 8 of us stayed here for 6 days and nights and each one of us would probably give a different review. I absolutely loved the grounds and the service here. When we went to check in the gentleman at the front desk was very informative. Gave us a little speech on how the restaurants work, free... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I was disappointed with hotel ......from the out dated rooms, the food was terrible, the entertainment was lacking, no internet in the rooms ( just 90 minutes in the lobby only...per day) and the drinks was low grade. Apple Vacations advertise this resort as 5 golden Apple resort, but it was a step above a hourly rate hotel. Now it... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel Riu Caribe with my parents. We had a brilliant time. The hotel was great, the food very good and plentiful and the staff very friendly and attentive. Both of our rooms were on the 9th floor so we had brilliant views. Rooms were large with 2 double beds and the biggest walk in shower and... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for 10 nights last June with a couple of mates and it has to be the best hotel iv ever satyed at! Excellent and friendly hotel staff, rooms were cleaned everyday, breakfast buffet, dinner buffet and restaurants were excellent and the refrigerator was stocked up every day with cans of beer and soda and the... More

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I read a lot of reviews about this hotel and asked for a child friendly hotel. The food was good but the buffet was to big with a lot of option (to much for us). We went with a couple with a 8month old baby and it was hard to get food for him. We ordered a lot of times... More

Was this review helpful? Yes 3
Newark-on-Trent, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from this wonderful Rui hotel on my last visit to Cancun 3 years ago we stayed at the Rui Cancun but this hotel is by far the best one we have stayed in so far. Well were do I start check in very good and so quick ROOMS cleaned every day (David) ( 7th floor right in... More

Was this review helpful? Yes 7
Leesburg, Virginia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

When I travel to Cancun, this is the ONLY hotel I will stay at! I love everything about it. The staff, the food, the location, just everything. On one of my trips, I was given a room with a not-so-pretty view and called down to the front desk and they moved me to another room with a view of the... More

Was this review helpful? Yes 2
Fort Worth, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 2nd stay at this location. We were assigned Rm993 with a nice oceanview but a dated room. We had issue after issue initially: leaky shower head, biting ant issue, electricity randomly went out, and leaking water all over floor. On the 3rd day, my husband got us moved, he spoke to Victor and he moved us to... More

Was this review helpful? Yes 1
Atlanta, GA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my first time staying at a Riu property and on this trip we split between Riu Caribe and Riu Cancun. Hands down Riu Cancun was better, you can read my review on their page. Let me share our experience at Riu Caribe first. We checked in and was told take the elevator to 9th floor then walk up... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Steak house(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico

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