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Hotel Riu Caribe

#34 of 178 Hotels in Cancun
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Caribe
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5,658 Reviews from our TripAdvisor Community

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Traveler rating
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    1,857
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (833)
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Eagle Pass, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a family vacation with 13 people. As we arrived we were offered drinks and were given our bracelets. We arrived early so we had to wait for our room. The pools are nice, but there aren't enough sun loungers for all the people staying there. It would be nice if there were more palapas or umbrellas around the... More 

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Georgetown
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

An immaculate, average sized all inclusive resort with average entertainment but not overly booked with enough staff to meet your needs. The hotel is impressive as you would expect with two pools, one with a swim up bar. The drinks are better than average and there is a good range. They will make you pretty much anything. Food is readily... More 

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Stockton-on-Tees, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was spacious and well equipped, we had a problem with the electrics going off in the first two days. There were two "double beds" for myself, wife and daughter however these are not the same size as our doubles and were more like three quarter size beds so my wife and I were uncomfortable for a couple of... More 

Was this review helpful? Yes 3
uk
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was worried about our holiday at RC due to negative reviews, however we had a brilliant time. Great food, staff and accommodation. Some other guests were the only negative during our two weeks but we soon learned to ignore they're rudeness to staff and inappropriate behaviours. Would definitely recommend to all!

Was this review helpful? Yes 7
Glasgow
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great holiday at Riu Caribe 14 days of glorious sunshine in a fantastic spot : Firstly got to thank Thomson Rep Jamie who helped out us with a minor gripe at the start of our holiday - he spoke to Rene at reception and it got fixed!!! Big huge thanks to them - it really made our... More 

Was this review helpful? Yes 11
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Wow what a holiday. Brilliant hotel, first class service.They couldnt do enough to help you. Accomadation great, food great they really look after you. Choice of 4 restaurants, 2 large pools with a swim up bar. Our room was superb, plenty of room 2 double beds, fridge stocked up daily and spirit optics above the fridge filled up every 2... More 

Was this review helpful? Yes 7
London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

The room was very nice, we had 2 double beds (one each), a nice view and there were always drinks and water available in the mini bar. The cleaning service was good. There is free wifi in the lobby which you can also get around some areas near the pool and on the balcony parts looking down to the reception... More 

Was this review helpful? Yes 2
Manchester, England
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were staying at Riu Cancun and our wristbands entitled us to partake of the services at the Riu Caribe which we found impressive. The outdoor space, pools and lovely gardens were refreshing and the poolside waiter service and pizzas to order were excellent. This particular hotel showed every sign of being very well established and managed with expertise. Get... More 

Was this review helpful? Yes 9
Scotland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Riu Caribe for my 30th birthday. Best holiday ever!!! Room We had a room on the 7th floor - it was perfect, very clean, very spacious ( 2 double beds), fully stocked fridge with soft drinks, beer and several spirits available - vodka, rum and tequila! Pool area Good sized pools with swim up bar. The... More 

Was this review helpful? Yes 7
5 of 5 stars Reviewed 1 week ago

Where to begin? From the moment we arrived for our two week holiday to the moment we left we were treated like royalty. From check in to check out our holiday was just perfect. Every member of staff are so friendly, professional and nothing is ever too much trouble. Our favourite staff member was Ysrael at the pool bar closely... More 

Was this review helpful? Yes 14
Hotel Review Summarization

What travelers say

  • Steak house(22)
  • Very good(19)
  • Pool area(19)
  • Mexican restaurant(17)
  • Entertainment staff(14)
  • Sports bar(13)
  • Great time(11)
  • Hotel zone(9)
  • Junior suite(8)
  • Very nice(7)
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6,121 photos of this hotel

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Hotel & grounds (1283)
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Pool/beach area (1286)
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Dining (298)
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Bathroom (61)
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Room/suite (682)
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Family/play areas (46)
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Business center/function rooms (10)
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Amenities (36)
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Beach (29)
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Oceanview Double Full Room (54)
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Oceanview King Room (59)
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Pool (55)
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Relax Pool (13)
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Restaurants and Bars (80)
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The Hotel (69)
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Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Pool/beach area (13)
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Dining (5)
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Room/suite (1)
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Other (7)
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