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Hotel Riu Caribe

3.5 of 5 Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Certificate of Excellence 2014
Hotel Riu Caribe
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Hotel Riu Caribe
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5,033 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (710)
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Walsall, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

From the point of view of a seasoned English traveller this place is great. It can at times seem focused around the younger crowd, but it's by no means a 18-30s holiday. I went with my wife and young son and we had a great time. It is advisable to tip as the staff do tend to favour tippers over... More 

Was this review helpful? Yes 4
Lodi, Wisconsin
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel deserves all its 5 stars. Service by people like Jesus at breakfast and Solomon at dinner made it feel personal. The front desk took care of issues very quickly. The Mexican specialty restaurant was great...the Steak house has tough steaks for a rib eyes. It's rather funny since we purchase beef from Mexico in our local store (isa)... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely resort, entertainment crew were great, they did all that they could to get you to enjoy yourself. If you mix in you will make friends which adds to an overall great holiday experience. Maid service great, food could be improved in the Mexican and the Asian, it also lacks the atmosphere that it could have. IE Mexican music and... More 

Was this review helpful? Yes 1
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Booked this after seeing so many great reviews and it was fantastic!! The food was outstanding; everything you could dream of eating was there! Very high quality. They even did a bbq by the pool with handmade burgers that would shame most great burger joints. The alcohol was branded and plentiful.. The cocktails were amazing! The pina coladas are a... More 

Was this review helpful? Yes 8
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Went on a 5 day stay. The one thing that stood out the most was the outstanding service! The staff was very dedicated to give you great service and did it with great pleasure. The resort was beautiful with amazing beachfront view! Strongly recommended!

Was this review helpful? Yes 2
17 reviews 17 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Riu Caribe is an ok hotel. The winning features are the warm shallow waters and beautiful sandy white beach, the excellent service and the location. The food is very nice and my favourite was surprisingly the buffet, the other restaurants are advertised as a la carte but I personally think that is pushing it. There is a good variety... More 

Was this review helpful? Yes 3
West Midlands, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just come back from a two week holiday from this hotel. We had a lovely time. All staff were very professional, and great with our two year old daughter. We didn't visit the Mexican restaurant, but the steakhouse was fab, Really good food. Buffet was good to. Plenty to chose from, and nice food. Staff in all restaurants... More 

Was this review helpful? Yes 3
Gurnee, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me start by saying that we are well seasoned all inclusive travelers, Been to Mexico many times and use the Riu properties exclusively. We usually stay at one of the palaces or the peninsula, as this was a quick 4 day we decided to use the Riu Caribe. Let me start by saying that check in went well and... More 

Was this review helpful? Yes 2
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a suprise 50th Birthday present from Hubby and it was perfect. The hotel was perfect, clean friendly staff that couldn't do enough for you. The entertainment team were happy and always doing something, whether on the beach or by the pool or indoors if it rained !!! The food and drinks were exceptional, in fact my only gripe... More 

Was this review helpful? Yes 3
Gravesend, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went for a week in mid November. The hotel was lovely and clean. Staff were friendly and welcoming and given a drink on our arrival. The room was clean and included free mini bar and the bed was made up with a lovely swan and petals. The food was excellent. The buffet breakfast has everything imaginable. I tried 2 of... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Steak house(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#21 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#28 Family Hotel in Cancun
#28 On the Beach Hotel in Cancun
#32 Romantic Hotel in Cancun

5,540 photos of this hotel

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View from room (341)
Hotel & grounds (1119)
Room/suite (624)
Pool/beach area (1187)
Bathroom (53)
Dining (270)
Videos (10)
Business center/function rooms (10)
Family/play areas (41)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (36)
Beach (29)
Oceanview Double Full Room (54)
Oceanview King Room (59)
Pool (55)
Relax Pool (13)
Restaurants and Bars (80)
The Hotel (69)
Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
Pool/beach area (13)
Dining (5)
Room/suite (1)
Other (7)
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