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All 173 Cancun hotels

Hotel Riu Caribe

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
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Ranked #31 of 173 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
  • Overview
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4,828 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (655)
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English first
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have just returned from Riu Caribe with my boyfriend. We had the most amazing time at this hotel, everything was amazing. The staff were always friendly and happy to help. I would like to thank the entertainment team for making our holiday so fun and enjoyable they work so hard all day and all night... We was so impressed... More

Was this review helpful? Yes 7
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My boyfriend and I are just back from the Riu Caribe today and absolutely loved it! The hotel and rooms were spotless and the staff were so friendly and helpful. A special hats off to the entertainment staff who were amazing, they are a great team and honestly made our holiday! One critique I have is that the Mexican restaurant... More

Was this review helpful? Yes 4
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel in august 2014 for honeymoon. On arrival was checked in and on entering room mirror had blood on it and toilet seat was very dirty. Reported this to reception and Angel who was very accommodating upgraded is to a bigger room. Maids at hotel very good however usually didn't arrive until after 4pm which isn't too... More

Was this review helpful? Yes 10
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friends and I stayed here for our annual girls trip. We did extensive research before deciding on a hotel since we are definitely a picky bunch. From the moment we arrived, we had outstanding service and the gentleman at the front desk gave us an upgrade to a connecting suite so my group could be together. The drinks and... More

Was this review helpful? Yes
Cardiff, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelled here as part of a group of 18 for my sister's wedding. Upon arrival we discovered Thomson had totally messed up the room names and numbers of people! Angel from reception quickly sorted the issues, and continued to be courteous and helpful throughout our whole stay. The rooms (857 & 855 interconnecting) was lovely. Balcony was a bit small... More

Was this review helpful? Yes 5
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited riu caribe a few years ago now and we couldn't fault our stay. The food was excellent and there was always a good variety available. The hotel was very clean and our hotel room was spotless . The location of the hotel is fantastic, not too central but not too far away from cancun it's self. The staff would... More

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here in July,unreal experience of cancun in general,was on a lads holiday 4 of us I'd Definately recommend it,the hotel has everything,if you want to book excursions Roger is the man on the desk at the pool,great guy he'll look after you!The entertainment team are superb,ALWAYS go out with them at night don't be swayed by Thomas cook reps... More

Was this review helpful? Yes 6
Ellesmere Port, England, United Kingdom
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

what can i say ....... lovely hotel .the service was brilliant . The location was good as it was more towards downtown cancun on the strip .The postion of the hotel was great sun all day long were ever you sun bathed .The pool area is very big so lots to see and join in with the entertainment team .... More

Was this review helpful? Yes 5
Antwerp, Belgium
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing! The people are really friendly, they speak english very well. The rooms are clean although not very big (but we we're 4 so maybe that's obvious), and there were like 4 bottles of booze in the room (I thought this was very cool :) ) and the bathroom is also clean and enough space. The pool... More

Was this review helpful? Yes 2
Watford, United Kingdom
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

My Husband and I stayed here back in 2007 (I know my review is well overdue). We stayed for 14 nights from the end of April to Early May. I would recommend travelling at this time of year because the weather was fantastic. For the whole 2 weeks we only had 10 minutes of rain one of the days. I... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Steak house(26)
  • Very good(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico

5,205 photos of this hotel

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Pool/beach area (1116)
Dining (252)
View from room (311)
Hotel & grounds (1074)
Room/suite (584)
Business center/function rooms (9)
Bathroom (46)
Videos (9)
Family/play areas (37)
Other (1481)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (257)
Amenities (29)
Beach (19)
Double Room (30)
Double Room Renovated (26)
Junior Suite (29)
Pool (22)
Restaurants and Bars (45)
The Hotel (57)

Management photos: Courtesy of the property manager

All management photos (30)
Pool/beach area (12)
Room/suite (1)
Dining (4)
Hotel & grounds (2)
Other (11)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Cancun #26 Top resorts Hotel in Cancun #28 On the Beach Hotel in Cancun #28 Family Hotel in Cancun #31 Business Hotel in Cancun #32 Romantic Hotel in Cancun
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Official Description (provided by the hotel)
Located in Cancun's resort area. 9-story building. On the beachfront. Complimentary sun loungers on the beach. 3 km. /1.9 miles from a shopping center. 4,5 km/2.5 miles from downtown Cancun. 21 km/13.1 miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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6 questions
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Worksop, England, United Kingdom
9 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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