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All 174 Cancun hotels

Hotel Riu Caribe

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
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Ranked #29 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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4,778 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (641)
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English first
2 reviews
4 of 5 stars Reviewed yesterday NEW

Visited with friends and family. We had 3 rooms and room service was not great. The 2 days we left signs on the door to make up the room they showed once and at the end of the day 6pm when we were returning from being out all day. So we asked them to come back so we could shower... More

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New York
20 reviews 20 reviews
16 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just returned from a 9-day stay at Riu Caribe, and overall, it was a very nice vacation, so I will start with the positives: 1. The hotel is located 20 minutes away from the airport. 2. We were checked in very quickly and our luggage was brought to the room right away. 3. There were 5 of us, so... More

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Glasgow, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

amazing hotel, staff were all brilliant, nothing was too much hassle. entertainment was great for a hotel, close to main cancun area and the food was outstanding. Would come back every year if we could.

Was this review helpful? Yes 10
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had a lovely time here hotel was lovely lobby was bit warm of a night as no air con when I was here , room was lovely go high floor you get a lovely view of the sea , room has 2 double beds only thing I did not like was glass wall from room to bathroom as you could... More

Was this review helpful? Yes 4
Rolla, Missouri
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel every year with a group of moms from Missouri to Cancun for a trip over a long labor day weekend. We have stayed at several different hotels in Cancun over the years. We discovered Riu Caribe about five years ago and now it is the only place we will stay. We have stayed at Riu Cancun as well,... More

Was this review helpful? Yes 11
St. Louis
4 reviews 4 reviews
3 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited Riu Caribe in late July, 2014 for 7 nights. We traveled with family and friends, which made our trip that much more enjoyable. Ages ranged from 12, 17-23, 44-50, so each age group had a different experience. OVERALL: Nice hotel, clean property, nice rooms, good food, good location in Cancun. Hotel staff was very nice and hardworking. I've seen... More

Was this review helpful? Yes 11
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We did enjoy the great services and facilities. The personnel provides a remarkable services, clean rooms, and a variarity of restaurants from Asian to Mexican food. A lot of complementary activities and nice beach and pools!

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Barry, Wales, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner (20, and 21) visited the Riu Caribe on th 29th of June for 2 weeks (so until the 13th July). I have to say this has been the best place we have been so far! Firstly the location of the hotel was perfect for us. The hotel is about a 10-15 minute drive from the airport,... More

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Calgary, AB
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Went with 5 female friends in June, 2014. Have stayed at many Riu hotels previously in Mexico and certainly this hotel had the usual high standard of good food, cleanliness, lovely grounds and friendly staff that are synonymous with the Riu brand. We did have an excellent vacation but I think that had more to do with the people we... More

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1 review
3 of 5 stars Reviewed 1 week ago

This was our third riu hotel chain stay. Compared with the other hotels in Jamaica and playa del Carmen, this was our least favorite. Rude front desk staff- were not willing to help with taxi issues or anything really if you didn't book your stay through riu. Food wasn't great. Only 2 places to choose from. Displeased with the waiters... More

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Hotel Summarization (Beta)

What travelers say

  • Steak house(26)
  • Very good(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico

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View from room (310)
Hotel & grounds (1072)
Pool/beach area (1107)
Room/suite (583)
Bathroom (46)
Dining (248)
Videos (9)
Family/play areas (37)
Business center/function rooms (8)
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Expert photos: Taken by TripAdvisor travel experts

All expert photos (257)
Amenities (29)
Beach (19)
Double Room (30)
Double Room Renovated (26)
Junior Suite (29)
Pool (22)
Restaurants and Bars (45)
The Hotel (57)

Management photos: Courtesy of the property manager

All management photos (25)
Pool/beach area (8)
Dining (4)
Hotel & grounds (2)
Other (11)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#18 Spa Hotel in Cancun #25 Top resorts Hotel in Cancun #27 On the Beach Hotel in Cancun #28 Family Hotel in Cancun #29 Business Hotel in Cancun #32 Romantic Hotel in Cancun
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Official Description (provided by the hotel)
Located in Cancun's resort area. 9-story building. On the beachfront. Complimentary sun loungers on the beach. 3 km. /1.9 miles from a shopping center. 4,5 km/2.5 miles from downtown Cancun. 21 km/13.1 miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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