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Hotel Riu Caribe

#36 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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5,597 Reviews from our TripAdvisor Community

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Traveler rating
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    1,837
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    219
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (820)
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York, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check in quick and smooth, Rooms quite plain but more than adequate and views were gorgeous (we were on floor 7). Pools were great, quiet pool was lovely to sit, swim and sunbathe by. Food was lovely and so much choice. Beach and sea were lovely. Entertainment was inside which was disappointing, would of been a lot better outside and... More 

Was this review helpful? Yes
Rushville, Missouri
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I have stayed at many resorts in the Cancun area. This resort was our favorite. The beach is great, food is great, good for family or couples. Staff was good to us. We were celebrating my daughters honeymoon and had a group of 15. The only negatives I would give is the beds are hard and not... More 

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durham
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a two week holiday at the Riu Caribe and were pleasantly surprised how good it was after reading all the bad reviews.I can't see how people can complain about it.The staff are wonderful,!Each and every one are friendly ,helpful and extremely hard working.They can't do enough for you.The food is amazing ,with loads of choice... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Riu Caribe was a wonderful place to stay!!!! The staff are so friendly and helpful. The food was great the drinks were awesome. The sports and animation team are amazing sometimes working all day and performing in the nightly shows as well. Incredible and entertaining! If your going to Cancun its a wonderful place to stay!!! Now the areas surrounding... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Travelled down 18th June for a two week holiday. THE FLIGHT The Dreamliner Boieng 787 flight was the smoothest one I've had, the take off and landing was smooth, it has two in flight meals which were surprisingly tasty and filling (both inbound and outbound flights) also you receive two alcoholic drinks, two coffees or teas and any amount of... More 

Was this review helpful? Yes 13
ashley, IL
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For months I read reviews on this resort. Many of the reviews were very critical, which now makes me ask myself "What are peoples expectations?" I traveled with a group of 12 and not one of us has a complaint. The resort was gorgeous, clean, entertaining, drinks were amazing, food was delicious, staff was excellent!!! Many reviews stated they served... More 

Was this review helpful? Yes 7
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice clean hotel staff very friendly and helpful,food good the only thing that lets the hotel down is the lack of air conditioning in the public areas other wise it would be 5 star Thomson reps very helpful pirate ship was very good and dolphin discovery was excellent the only thing I would say is if you only want... More 

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Vancouver, Canada
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First time in Cancun, chose this resort mainly for pricing. Turned out to be a great choice. Has a great kids clubs - very friendly female staffs looking after your kids - some tips help. Heard from other parent that Riu Caribe's kids clubs are superior to others - although I wouldn't know coz I never been to others. Mexican... More 

Was this review helpful? Yes 5
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel for a couples holiday 8 of us all in. Rooms are lovely balconies are a bit small. About 8 mins away from city centre where coco bongos ect are. Hotel guests are a mix of older and younger. The reps were great and we went with them on the nights out with the hotel. You pay the... More 

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Bora Bora, French Polynesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Beach: Clean, soft sand, beeautiful!! Water is warm and clear, no rocks. Plenty of beach chairs to lay out on and plenty of hut umbrellas Food/drinks: There is a buffet, which is open up until around 10 pm, with the widest variet of foods. There is also a main poolside buffet with a swim up bar, which serves a more... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Steak house(22)
  • Very good(19)
  • Pool area(19)
  • Mexican restaurant(17)
  • Entertainment staff(14)
  • Sports bar(13)
  • Great time(11)
  • Hotel zone(9)
  • Junior suite(8)
  • Very nice(7)
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6,025 photos of this hotel

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Dining (295)
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Room/suite (676)
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Bathroom (59)
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View from room (376)
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Family/play areas (45)
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Other (1536)

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Amenities (36)
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Beach (29)
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Oceanview Double Full Room (54)
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Oceanview King Room (59)
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Pool (55)
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Relax Pool (13)
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Restaurants and Bars (80)
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The Hotel (69)
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Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Pool/beach area (13)
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Dining (5)
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Room/suite (1)
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Other (7)
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