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All 172 Cancun hotels

Hotel Riu Caribe

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
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Ranked #29 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
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4,714 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (623)
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English first
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely clean hotel and great service by all staff. Overall great food only let down by the Mexican restaurant which you would think should have been the highlight considering it is in Mexico. The only real complaint/annoyance was the hotel had an 18-30 feel about it at times due to the large groups of very rowdy young guys who took... More

Was this review helpful? Yes 1
Dover, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

While in Cancun with my family, I had they time of my life. The service was amazing and I had plenty of chances to practice my Spanish. The workers were friendly and always up for conversation, not to mention they were hilarious. The food and drinks were plentiful and the pools and beaches were always refreshing. My favorite person by... More

Was this review helpful? Yes 2
Calgary, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went to the Riu Caribe from July 5th to July 19th 2014 for our wedding. We were there with our kids (11 and 14 yo) and family and friends. The friends and the fanily stayed for 1 week but we stayed for 2 weeks. Beach: The beach is really nice without rocks and nicely located. This is probably the... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Riu caribe in June for 2 weeks on a girls holiday! The hotel was fantastic, the rooms were very clean and tidy. The view was amazing and the bathroom was huge! The beds were comfortable and the room was cleaned everyday! The pool area was fab and the entertainment staff were lovely, the pool was quite... More

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King of Prussia, Pennsylvania
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff is courteous and the hotel is clean. Those are the highlights. The amenities are limited, the hotel is college spring break all inclusive budget friendly/very basic. The restaurant seating system is poorly organized, no one tells you that you'll be forced to eat at the general buffet for five days if you don't book your dinner arrangements upon... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I was in cancun mexico. I enjoyed every moment. excellent customer service, friendly staff and very accomdating to all needs. plenty of shows and live bands for entertainment. The food was presented well and fresh. The drinks were plentiful. THe room was nice, pretty, roomy, full stocked bar with tequila which is refilled every 2 days.

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from an amazing stay at the Riu Caribe! On arrival, we were given beer/pina coladas which was great and the reception staff were really helpful. We weren't happy with the room we were originally given - it had 2 single beds instead of a king size but the main problem was its location overlooking the lobby... More

Was this review helpful? Yes 1
Burnham-On-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was amazing. The staff all friendly and very willing to help. Angel Garcia lives up to his name, an angel, on front reception, very helpful and friendly. All staff from General manager Rosco through to cleaning staff ,excellent. Restaurant buffet waiters Israel,Ricardo and Antonio where excellent. We were celebrating our retirement could not have chosen better. The entertainment... More

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Wilkes-Barre, Pennsylvania
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were so excited to go to Cancun last week, 7/13-7/19. Overall, this resort was really only so-so. There were some good, and some bad. Very disappointed that the pools are closed by 7pm. Buffet was good. It had a very large selection...but the staff wasn't very accommodating. We ate in the Mexican Restaurant one night and the steak another.... More

Was this review helpful? Yes 2
Tamworth, United Kingdom
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped in the Riu Caribe for the first time in March of this year. This was our first all inclusive holiday and first time in Mexico so we were not sure what to expect. The hotel was excellent and in a superb location if you want to be close to fantastic Caribbean beaches. As we own time share in... More

Was this review helpful? Yes 8
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Hotel Summarization (Beta)

What travelers say

  • Steak house(26)
  • Very good(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico

5,105 photos of this hotel

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Bathroom (46)
Hotel & grounds (1069)
Room/suite (582)
Dining (248)
Pool/beach area (1106)
View from room (308)
Videos (9)
Family/play areas (37)
Other (1429)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (257)
Amenities (29)
Beach (19)
Double Room (30)
Double Room Renovated (26)
Junior Suite (29)
Pool (22)
Restaurants and Bars (45)
The Hotel (57)

Management photos: Courtesy of the property manager

All management photos (15)
Pool/beach area (3)
Hotel & grounds (2)
Dining (2)
Other (8)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#18 Spa Hotel in Cancun #25 Top resorts Hotel in Cancun #27 On the Beach Hotel in Cancun #28 Family Hotel in Cancun #29 Business Hotel in Cancun #32 Romantic Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-story building. On the beachfront. Complimentary sun loungers on the beach. 3 km. /1.9 miles from a shopping center. 4,5 km/2.5 miles from downtown Cancun. 21 km/13.1 miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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