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Hotel Riu Caribe

#34 of 178 Hotels in Cancun
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Caribe
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5,653 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (831)
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Glasgow
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a great holiday at Riu Caribe 14 days of glorious sunshine in a fantastic spot : Firstly got to thank Thomson Rep Jamie who helped out us with a minor gripe at the start of our holiday - he spoke to Rene at reception and it got fixed!!! Big huge thanks to them - it really made our... More 

Was this review helpful? Yes 7
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wow what a holiday. Brilliant hotel, first class service.They couldnt do enough to help you. Accomadation great, food great they really look after you. Choice of 4 restaurants, 2 large pools with a swim up bar. Our room was superb, plenty of room 2 double beds, fridge stocked up daily and spirit optics above the fridge filled up every 2... More 

Was this review helpful? Yes 5
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

The room was very nice, we had 2 double beds (one each), a nice view and there were always drinks and water available in the mini bar. The cleaning service was good. There is free wifi in the lobby which you can also get around some areas near the pool and on the balcony parts looking down to the reception... More 

Was this review helpful? Yes 2
Manchester, England
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were staying at Riu Cancun and our wristbands entitled us to partake of the services at the Riu Caribe which we found impressive. The outdoor space, pools and lovely gardens were refreshing and the poolside waiter service and pizzas to order were excellent. This particular hotel showed every sign of being very well established and managed with expertise. Get... More 

Was this review helpful? Yes 7
Scotland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Riu Caribe for my 30th birthday. Best holiday ever!!! Room We had a room on the 7th floor - it was perfect, very clean, very spacious ( 2 double beds), fully stocked fridge with soft drinks, beer and several spirits available - vodka, rum and tequila! Pool area Good sized pools with swim up bar. The... More 

Was this review helpful? Yes 5
5 of 5 stars Reviewed 5 days ago NEW

Where to begin? From the moment we arrived for our two week holiday to the moment we left we were treated like royalty. From check in to check out our holiday was just perfect. Every member of staff are so friendly, professional and nothing is ever too much trouble. Our favourite staff member was Ysrael at the pool bar closely... More 

Was this review helpful? Yes 10
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff was phenomenal. The entertainment was so good and fun! The hotel was beautiful. The beach behind the hotel was unforgettable. The food was great! Everyone was so friendly and helpful. I loved the fact this it was all inclusive. I mean it literally included everything. Tip the people who service you. They remember faces, they remember food orders,... More 

Was this review helpful? Yes 7
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff were extremely helpful for our entire trip. The receptionist changed our room to a king size bed on the top floor. The bar staff were fast and friendly. The waiters in the main buffet room were so helpful and polite. (Eva from breakfast amazing service!) The room was cleaned everyday with new towels and mini bar filled every... More 

Was this review helpful? Yes 6
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Still here home 25th arrived 14th. Love every minute hotel is so clean. Food is great . u have to go kulinarium carribean restaurant best fillet steak ever my other half wanted cancel first bookin but went 3 times. We used albatros tours just out off hotel to th left half th price off thomson. Done islas mujares and captain... More 

Was this review helpful? Yes 2
Stockton-on-Tees, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My family arrived here 19th June for 2 weeks. The hotel itself was spotless, in the lobby you were constantly asked if you required another drink. Entertainment team were fantastic and worked extremely hard from morning until late into the night. We did the pirate ship - that's a must - it was such a good night, the bar crawl... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Steak house(22)
  • Very good(19)
  • Pool area(19)
  • Mexican restaurant(17)
  • Entertainment staff(14)
  • Sports bar(13)
  • Great time(11)
  • Hotel zone(9)
  • Junior suite(8)
  • Very nice(7)
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6,119 photos of this hotel

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Hotel & grounds (1283)
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Pool/beach area (1286)
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Dining (298)
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Bathroom (61)
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Room/suite (682)
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Family/play areas (46)
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Business center/function rooms (10)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (36)
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Beach (29)
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Oceanview Double Full Room (54)
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Oceanview King Room (59)
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Pool (55)
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Relax Pool (13)
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Restaurants and Bars (80)
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The Hotel (69)
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Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Pool/beach area (13)
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Dining (5)
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Room/suite (1)
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Other (7)
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