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All 174 Cancun hotels

Hotel Riu Caribe

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
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Ranked #31 of 174 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lauren B Cardiff, United Kingdom
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4,834 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel last year, first time in Cancun and really glad we chose this hotel! Went with a group of friends, all in our late twenties and we found this hotel to be perfect. Staff can't do enough for you, all the entertainment staff work really hard and are so friendly. Rooms were cleaned every day and fridge... More

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NY
Reviewer
5 reviews 5 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been to this resort 5 times with my family. Great basic resort! Great beach, pools, service, accommodations. You won't find fancy restaurants in this resort, but the food is good, and plentiful. Kids enjoy this resort too, they have a good kids club. Great bars. No top shelf liquor. I would recommend staying above the 5th floor if... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel was brilliant staff could not do enough we were checked in by angel the receptionist he was so nice very very freindly we had great bar staff one called obed he was nice all very freindly helpful and allways smiling,really clean,well presented, food was amazing loads to pick from good choices and plenty of it they thought of... More

Was this review helpful? Yes 3
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have just returned from Riu Caribe with my boyfriend. We had the most amazing time at this hotel, everything was amazing. The staff were always friendly and happy to help. I would like to thank the entertainment team for making our holiday so fun and enjoyable they work so hard all day and all night... We was so impressed... More

Was this review helpful? Yes 9
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My boyfriend and I are just back from the Riu Caribe today and absolutely loved it! The hotel and rooms were spotless and the staff were so friendly and helpful. A special hats off to the entertainment staff who were amazing, they are a great team and honestly made our holiday! One critique I have is that the Mexican restaurant... More

Was this review helpful? Yes 5
2 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel in august 2014 for honeymoon. On arrival was checked in and on entering room mirror had blood on it and toilet seat was very dirty. Reported this to reception and Angel who was very accommodating upgraded is to a bigger room. Maids at hotel very good however usually didn't arrive until after 4pm which isn't too... More

Was this review helpful? Yes 13
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends and I stayed here for our annual girls trip. We did extensive research before deciding on a hotel since we are definitely a picky bunch. From the moment we arrived, we had outstanding service and the gentleman at the front desk gave us an upgrade to a connecting suite so my group could be together. The drinks and... More

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Bradford, United Kingdom
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here in 2001 and it was great, I booked with the same expectations but must admit I was afraid it would not be to the same standard, I was pleasantly surprised as it had a new makeover and first impression was good, angel on the desk was great I was just a bit surprised that we had to haul... More

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Cardiff, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelled here as part of a group of 18 for my sister's wedding. Upon arrival we discovered Thomson had totally messed up the room names and numbers of people! Angel from reception quickly sorted the issues, and continued to be courteous and helpful throughout our whole stay. The rooms (857 & 855 interconnecting) was lovely. Balcony was a bit small... More

Was this review helpful? Yes 6
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited riu caribe a few years ago now and we couldn't fault our stay. The food was excellent and there was always a good variety available. The hotel was very clean and our hotel room was spotless . The location of the hotel is fantastic, not too central but not too far away from cancun it's self. The staff would... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Steak house(26)
  • Very good(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Cancun - Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico

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