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Hotel Riu Caribe

#32 of 176 Hotels in Cancun
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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Hotel Riu Caribe
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5,329 reviews from our community

Traveler rating
    2,540
    1,744
    579
    258
    208
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1,074
1,908
61
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (777)
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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

1st room beautiful view but falling apart, mirror fell off wall, nails all over floor, light switches not working properly. 2nd room still a beautiful view but near lobby and loud, light switches not working, 4a loud banging on door, screaming, called security-commotion lasted for 30 more mins. Very upsetting. Next morning large rocks all over hallway floor. Moved to... More 

Was this review helpful? Yes
Lansdale, Pennsylvania
Top Contributor
56 reviews 56 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Don't let other people's negative experiences sway you from this place, IT'S WONDERFUL! Open reception/lobby/lounge with 2 bars. Rooms are plenty spacious for 2 people. Beds were comfortable enough--I took naps and was in bed early (such a party pooper). That's what relaxing, lounging in the sun all day will do to you. The bathroom and shower was big as... More 

Was this review helpful? Yes 6
Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic place to go. We went in 2012. Wish we could have stayed much longer. Went on a trip on a Pirate Ship with surf and turf for the evening and it was spectacular. Hotel was fantastic in every way. Food was fab. Rooms were beautiful. Beach was white talcum powder sand. Food and drink supplied on the beach during... More 

Was this review helpful? Yes 4
Bedford, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was really welcoming and it had everything on offer! The only thing stopping this being excellent, was the fact that the a la carte restuarants were quite disappointing and the buffet menu offered more choice and variety, as well as better quality - I found. The staff at the hotel were very friendly and there were lots of... More 

Was this review helpful? Yes 4
Fort McMurray, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the RIU Caribe from March 11th - 18th 2015 and really enjoyed it. In my opinion, here are the pros and cons to the property: Pros: - Great location along the hotel zone. Buses come every 5 minutes and only cost $1 USD - Easy Check in, Easy Check out, very helpful and accomodating staff - Clean... More 

Was this review helpful? Yes 3
Ottawa
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Riu Caribe for 1 week in March 2015 and had a great time. The RIU hotel chain came highly recommended by friends and we were not disappointed. Rooms: very clean and spacious and housekeeping came by every day to change towels, linens and restock the mini fridge with bottled water and pop. We had a 5th... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked this hotel based on reviews off here and the description on the Thompson website. The big mistake we made was the timing of the holiday. We had no idea that March was 'spring break'. Had we gone in February I'm sure we would of had a different impression , and because no reference to this was made by... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at riu caribe for ten nights, it was absolutely lovely, staff were very accommodating, lovely room, food was gorgeous at every meal time, will return next year with the rest of the family P N Wigan

Was this review helpful? Yes 4
Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I Love Cancun!!! 4th visit. First visit to a family resort.... Not knowing Spring Break is ongoing throughout the month of March!!! Riu is one of the two top spots for Spring Break ..... If I knew, if I would of read it somewhere in Tripadvisor or on their website... I would not have chosen The RIU Caribe.... I actually... More 

Was this review helpful? Yes 2
nuneaton
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband & I spent an amazing 2 weeks here from 22/02/2015 & 09/03/2015 and we loved it. It was my husbands 1st trip Cancun, my 7th and we had a great time. Pool can get a bit noisy but we prefer the beach anyway so went down there 14/14 days. The only thing I will say is that they... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(26)
  • Steak house(26)
  • Mexican restaurant(23)
  • Pool area(20)
  • Sports bar(17)
  • Entertainment staff(16)
  • Great time(16)
  • Hotel zone(11)
  • Junior suite(10)
  • Very nice(7)
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Beach (29)
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Oceanview Double Full Room (54)
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Oceanview King Room (59)
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Upper Level Oceanview Double Full Room (62)

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