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Golden Parnassus Resort & Spa

#53 of 178 Hotels in Cancun
Certificate of Excellence
Blvd. Kukulcan Km. 14.5, Retorno San Miguelito, Lote 37, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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Golden Parnassus Resort & Spa
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Golden Parnassus Resort & Spa
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3,528 reviews from our community

Traveler rating
    1,631
    1,118
    402
    222
    155
See reviews for
159
1,778
33
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (767)
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    (3528)
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    (1089)
  • Jun-Aug only
    (775)
  • Sep-Nov only
    (653)
  • Dec-Feb only
    (1011)
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Peterborough
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

This resort is absolutely fabulous. The entertainment crew has everyone active around the pool even if you are not a willing participant you can't stay uninvolved. My daughters wedding was beautiful. The care taken by all the staff to make her day, the ceremony, all the pictures and the dinner at Shangra La was beyond our expectations. all the activities... More 

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1 review
4 of 5 stars Reviewed yesterday NEW

I really enjoyed my vacation at the GP on May 18, 2015!! My cousin & I would revisit in the future... although we weren't impressed with the bland food choices we met some really awesome staff & other vacationers!!! WE LOVED JOSE , MOISES & DIEGO...We will DEFINITELY see you ALL again!!

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Golden Parnassus Resort & Spa is home. At least that's the way the staff make you feel. Not just in word's worth but in every manner thinkable! The level of interaction is unimaginable, the service delivery unthinkable and what's more, it has got this community feel to it in which you instantly feel belonged. The best way to capture it... More 

Was this review helpful? Yes 1
Union, Missouri
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have never stayed at a resort with a staff as wonderful as this. They remember you from visit to visit, are the most helpful and friendly I have ever experienced. It is amazing to find a staff that has worked at the same resort as long as many of them have and that makes it special. The food is... More 

Was this review helpful? Yes 3
Arlington, TX
2 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I are 5 year repeat customers. We have met life long friends at the GP. We are not happy with the current changes in bartenders/staff. Moving bartenders around or anything of the sort is an injustice to the repeat customers and newbies. Not having Fonzy and Fermin at the Tiki bar for the morning/afternoon times, and not... More 

Was this review helpful? Yes 7
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We started coming to the GP in 2009 because of the reviews on TripAdvisor about the staff. Like all the return customers have stated here...It is like coming home!! We have brought friends and family with us, recommended it to many that have come there to see what I was raving about. Every year when we start planning our vacation... More 

Was this review helpful? Yes 6
tulsa
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our first trip to Cancun was with my daughter and her family we stayed at a kid friendly resort the entire visit she compared it to the Golden. I was very pleased with the hotel we were at. September 2014 my husband and I went to the Golden and quickly realized why my daughter and son in law go back... More 

Was this review helpful? Yes 5
Medina, Ohio
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were at the golden from May 9th to the 16th. We had a wonderful time. We had the deluxe ocean view. We upgraded last year to a club room and like this one so much better. We find we do not need a fridge or whirlpool tub. Our room was kept very clean by house keeping and the only... More 

Was this review helpful? Yes 4
Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me start at the beginning, this was our 15th visit since 2007 and in all of our visits we have become so close to all of the staff, before we left we emailed Zazil about our room as we needed a ground floor room and let me say this lady is the most pleasant and professional person, it was... More 

Was this review helpful? Yes 10
Illinois
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have vacationed at the GP for the last two years in a row. We were likely to return, but Will not if the staff issues aren't corrected. Adding a slushy machine, and karaoke to the Tiki bar at night just doesn't make sense, and getting rid of Jose makes it look like a cheap Disney World imitation. We love... More 

Was this review helpful? Yes 8
Hotel Review Summarization

What travelers say

  • Old barn(45)
  • Entertainment staff(32)
  • Ocean views(22)
  • Very good(20)
  • TIKI bar(18)
  • Great time(13)
  • Pool area(11)
  • Room service(9)
  • Sister hotel(5)
  • Paradise Buffet(5)
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4,069 photos of this hotel

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Pool/beach area (905)
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Dining (225)
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Bathroom (38)
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Hotel & grounds (616)
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Room/suite (367)
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View from room (223)
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Family/play areas (9)
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Business center/function rooms (5)
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0:49
Videos (3)
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Other (1320)

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Amenities (26)
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Beach (17)
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Club Room Lagoon View (34)
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Club Room Ocean View (33)
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Deluxe Handicap Accessible Room (27)
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Deluxe Room (25)
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Deluxe Room Ocean View (21)
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Golden Room (30)
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Pool (12)
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Restaurants and Bars (53)
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The Hotel (32)

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Hotel & grounds (11)
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Room/suite (7)
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Dining (4)
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Pool/beach area (5)
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View from room (1)
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Other (20)
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