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Golden Parnassus Resort & Spa

3.5 of 5 Blvd. Kukulcan Km. 14.5, Retorno San Miguelito, Lote 37, Cancun 77500, Mexico
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Golden Parnassus Resort & Spa
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Golden Parnassus Resort & Spa
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3,326 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parry Sound, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Overall this was a nice place to stay. There were a few issues but not huge. If you need wifi it is not good. Only works well in one place in the lobby and is sketchy and not free. The rooms overlook the lobby area and noisy. Everything seems to echo and seems quite loud at times. There is not... More 

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Windsor, Colorado
1 review
3 of 5 stars Reviewed 2 days ago NEW

Just got back from this place 4 days ago and will never go there again. First of all, you have no internet or business center so forget about checking in online when you want to confirm your airline flight through their WIFI. I was told that even though I paid for one day of WIFI, I had to sit in... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here in early Jan with a friend. The checkin process wasn't easy. We were originally given a room with views onto a brick wall even though we paid for ocean view. They did eventually sort this out. But it was a lengthy process. The wifi there was $30 for 5 days, which to me, is outrageous. Even then... More 

Was this review helpful? Yes 2
West Bend, Wisconsin
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 1-21 to 1-25. After getting bumped from an earlier booking that was made in August because they resold the entire resort to the Hanson world tour our trip started out great until we got to the resort. We had re booked immediately after being bumped but somehow they had no record of it. Was lucky that we brought along... More 

Was this review helpful? Yes 2
Belo Horizonte, MG
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This is by far the worst hotel I've ever stayed in my life. The food it's absolutely awful, the service is good, people are very nice and friendly. However it'll take at least 40 minutes to get your food, even if the restaurant is empty. The bed and pillows are absolutely horrendous, the room is very dark, there are no... More 

Was this review helpful? Yes 2
Waterloo, Iowa
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed Jan 18-23, 2015 and this was our second trip to Golden Parnassus. Our first was in Feb of 2012. I’ll start with the not so good things about the resort and then share the good. THE BAD: WiFi is not free and costs either $15 a day or $30 for 5 days. Talking to people about it, it... More 

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Wahsington, DC
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great place! I've been to several all inclusives in Cancun, Riviera Maya, Jamaica, and Dominican Republic and this place had the friendliest, most attentive service. It was also smaller than most resorts, which I thought was a benefit - no reservations were required for the a la carte restaurants and we never had to wait more than... More 

Was this review helpful? Yes 1
Fairfield, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We visited the week of January 17-24 2015. Our first trip out of the country. Our friends had recommended this place to us and they were right! Our room was beautiful, the food was great, the pool and hot tub were soooo much fun. The staff were just like family, some of the other vacationers were too as a matter... More 

Was this review helpful? Yes 1
Parnassus2011, Chief Concierge at Golden Parnassus Resort & Spa, responded to this review

Dear Sheila D, We are so pleased to be the first ones to host you on your first trip out of your country, we hope that from now you can call the Golden Parnassus Resort & Spa your home away from home, also, we are glad to have honored your friend’s recommendation. From your review we can learn that you... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not sure where to start. This was my first visit, but I traveled with my sister who loves the place and visits here 3 times a year. It's not the biggest, most up to date or happening place in Cancun, but you can not beat the friendly staff!!! The room was well appointed but not over the top (we were... More 

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Buffalo, New York
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed there 13 times with my daughter. Also brought other family members with us. It was a great place but when they started the over booking thing and ship you to their sister hotel with kids is wrong. You paid for the spa one and that's where you should be able to stay. We made so many friends with the... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Old barn(50)
  • Entertainment staff(39)
  • TIKI bar(26)
  • Ocean views(25)
  • Very good(23)
  • Great time(17)
  • Pool area(11)
  • Room service(9)
  • Paradise Buffet(6)
  • Sister hotel(5)

Additional Information about Golden Parnassus Resort & Spa

Address: Blvd. Kukulcan Km. 14.5, Retorno San Miguelito, Lote 37, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Golden Parnassus Resort & Spa 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Golden Parnassus Cancun
Cancun Crown Paradise
Golden Parnassus Hotel Cancun
Golden Parnassus Resort Spa Cancun
Jack Tar Cancun
Golden Parnassus Resort Cancun
Hotel Style:
#33 Spa Hotel in Cancun
#36 Romantic Hotel in Cancun
#40 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun

3,971 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (3613)
Hotel & grounds (600)
Dining (204)
Pool/beach area (870)
Room/suite (364)
Bathroom (36)
View from room (214)
Family/play areas (9)
Business center/function rooms (6)
Videos (3)
Other (1307)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (310)
Amenities (26)
Beach (17)
Club Room Lagoon View (34)
Club Room Ocean View (33)
Deluxe Handicap Accessible Room (27)
Deluxe Room (25)
Deluxe Room Ocean View (21)
Golden Room (30)
Pool (12)
Restaurants and Bars (53)
The Hotel (32)

Management photos: Courtesy of the property manager

All management photos (48)
Hotel & grounds (11)
Room/suite (7)
Dining (4)
Pool/beach area (5)
View from room (1)
Other (20)
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