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Golden Parnassus Resort & Spa

#52 of 178 Hotels in Cancun
Certificate of Excellence
Hotel website
Blvd. Kukulcan Km. 14.5 | Retorno San Miguelito, Lote 37, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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Golden Parnassus Resort & Spa
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3,594 Reviews from our TripAdvisor Community

Traveler rating
    1,666
    1,135
    414
    222
    157
See reviews for
167
1,818
34
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisbech, United Kingdom
2 reviews
5 of 5 stars Reviewed today NEW

Was given a lovely welcoming into the hotel, staff where all lovely and helpful. Food was good. The entertainment was absolutely brilliant, not too bigger hotel so staff are able to get to know all of there customers needs. will be coming back again for sure ☺ as I really enjoyed myself.

Was this review helpful? Yes 1
3 of 5 stars Reviewed yesterday NEW

The experience at The Golden Parnassus was mediocre to say the least. I booked an ocean view room and was book it to the wrong room. Once addressed this was taken care of immediately. Once given the ocean view room there was a constant smell of wet wood. I later discovered there was mold in the room. I was unable... More 

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Springfield, Massachusetts
5 of 5 stars Reviewed yesterday NEW

The view and accommodations were beautiful. The servers were so humbling. They went out of there way to make you happy, and not just for a tip. We started our days with Pascual at breakfast. Ana serving our drinks by the pool and beach. Carlos serving our lunch and dinner. Alejandro entertaining us with activities all day and into the... More 

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Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This resort is an All Inclusive Adult Only Resort and wonderful. It's a smaller resort which allows the staff to show it's patrons special attention. It's wonderful that we didn't even have to ask for anything, it was just delivered. The staff seem to really appreciate and enjoy their jobs. The food was delicious at every restaurant we attended. If... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
4 of 5 stars Reviewed 3 days ago NEW

sea view at beach end .the lagoon side has great sunset views..do not get rooms above sisxtys bar on second floor very loud.ask for 4 or above.or up grade for beach view..staff very good samuell and moses and jesus in barn are great

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Brentwood, Tennessee
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We just completed (if we counted correctly) our 15th most wonderful visit to this hotel. While we enjoy visiting other Cancun hotels, we call this one "home" as it is smaller (214 rooms) and you get to know the awesome staff . For us, this place is all about the staff because they really make an effort get to know... More 

Was this review helpful? Yes 3
Chicago, Illinois
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our stay at this resort started a little shaky due to the check in process. We were not checked in at the check in desk but sat at a table where upgrades were discussed. We also had requested one bed and received a room with 2 doubles. I immediately went to the front desk and asked for a different room.... More 

Was this review helpful? Yes 4
Saint Louis, Michigan
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wonderful experience staying here. Great staff and great food. Everyone was very friendly. The rooms were very clean. No issues here at all. The most relaxing vacation that I have ever had. Would definitely stay here again.

Was this review helpful? Yes 3
Central Florida, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is small. The staff is friendly. The view is wonderful and the price was great but don't expect a luxurious resort and spa. The room was okay. The bed was too short for us. The sheets and towels were a bit rough and the lighting in the bathroom is terrible. We also had a problem with the air... More 

Was this review helpful? Yes 2
Houston, Texas
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

good thing about this place the staff was really friendly. the food was ok. the hotel was clean. nice ocean view. what i didnt like the room was too small, the bed was uncomfortable, the roof had a leak, the toilet did not flush. the mini bar was not cold at all, i was told that the mini bar was... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Old barn(45)
  • Entertainment staff(32)
  • Ocean views(22)
  • Very good(20)
  • TIKI bar(18)
  • Great time(13)
  • Pool area(11)
  • Room service(9)
  • Sister hotel(5)
  • Paradise Buffet(5)
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4,107 photos of this hotel

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Amenities (26)
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Beach (17)
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Club Room Lagoon View (34)
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Club Room Ocean View (33)
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Deluxe Handicap Accessible Room (27)
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Deluxe Room (25)
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Deluxe Room Ocean View (21)
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Golden Room (30)
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Pool (12)
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Restaurants and Bars (53)
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The Hotel (32)

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