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Golden Parnassus Resort & Spa

3.5 of 5 Blvd. Kukulcan Km. 14.5, Retorno San Miguelito, Lote 37, Cancun 77500, Mexico
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Certificate of Excellence 2014
Golden Parnassus Resort & Spa
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Golden Parnassus Resort & Spa
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3,374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartland, Wisconsin
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

We traveled in a group of 5 couples and found it extremely difficult to find beach chairs for the group. We actually took the shuttle from the Golden to their sister hotel at the Great Parnassus (family resort) and went to the adult swimming pool there (2nd floor). There was an amble supply of beach chairs, a bar and bathrooms.... More 

Was this review helpful? Yes 1
Huntingdon, United Kingdom
17 reviews 17 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hotel totally unorganised.took nearly an hour to check in there were only three couples booking in at the time.after 12 hour flight . The reception wanted to do it in their on time.and then we had to wait for another 20. Min for the bellboy to get cases. after he held his hand out for tip.half the bars and restaurants... More 

Was this review helpful? Yes 2
Kelowna, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our third year visiting Golden Parnassus and it won't be our last. The staff treat us great and are so helpful and friendly, they treat us like family. We love the food and if possible the food seems to get better every year. Just want to thank All the staff for making us feel welcome and at home.... More 

Was this review helpful? Yes 5
Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were a group of 12 at the great Parnassus then for the last few days of our 2 week vacation and our families had gone home , my husband and I decided to go to the golden Parnassus . Words can't express how impressed we were with the staff starting from the bell boys to the maids . We... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We made a second trip to the Golden Parnassus this year with two couples that had not been there before. We booked through Fayette at Tripguy.com who has booked many, many trips for us over the years. We choose an Apple vacations package again because of convenience and the direct flight from our local airport. We arrived at the resort... More 

Was this review helpful? Yes 12
Woodbridge, New Jersey
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I visited here in 2009 when I was a bit younger- I am not sure if my expectations have gone up since then or the place has really gotten bad. First- the hotel room was horrible. It was muggy and it had a weird smell. The sheets seemed damp as if they didn't dry them all the way, and they... More 

Was this review helpful? Yes 2
South Paris, Maine
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall, my wife and I had a great time at the Golden. But buyer beware, you don't always get what you pay for. My only real complaint, but a big one.... Many couples we met had the same gripe. Requested third floor or higher, and got stuck on the second for two days. Terrible view of a red tar paper... More 

Was this review helpful? Yes 4
Kingston, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Friends booked this resort back in September, primarily due to cost. I decided to tag along, booking in October - the Golden would not have been my choice. Initially, this was based on Trip Advisor reviews; subsequently, by a brief in-person visit to the resort in January (I was staying at the Beach Palace at the time). In any regard,... More 

Was this review helpful? Yes 11
south dakota
14 reviews 14 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our 3rd time staying here, we love it. It is a small adult only resort that you can meet new friends and see old friends as well. Shout out to Edith in the lobby bar, we just loved her, fonzy at the tiki bar what a jokster but he knows and does his job very well. Carlos at... More 

Was this review helpful? Yes 3
Winnipeg, Canada
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been to Mexico 3 times and for the price this was an amazing hotel. I found the hotel to be in great shape! Beach was amazing! Staff was incredible! Everything was perfect. We loved the beach and the drinks were good. I felt so welcomed and met so many people from all over. They have extremely helpful staff... More 

Was this review helpful? Yes 9
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Hotel Summarization (Beta)

What travelers say

  • Old barn(50)
  • Entertainment staff(39)
  • TIKI bar(26)
  • Ocean views(25)
  • Very good(23)
  • Great time(17)
  • Pool area(11)
  • Room service(9)
  • Paradise Buffet(6)
  • Sister hotel(5)

Additional Information about Golden Parnassus Resort & Spa

Address: Blvd. Kukulcan Km. 14.5, Retorno San Miguelito, Lote 37, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Parnassus Resort & Spa 3.5*
Number of rooms: 214
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Also Known As:
Golden Parnassus Cancun
Cancun Crown Paradise
Golden Parnassus Hotel Cancun
Golden Parnassus Resort Spa Cancun
Jack Tar Cancun
Golden Parnassus Resort Cancun
Hotel Style:
#31 Spa Hotel in Cancun
#35 Romantic Hotel in Cancun
#38 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun

3,980 photos of this hotel

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Bathroom (37)
Pool/beach area (875)
Hotel & grounds (602)
View from room (215)
Room/suite (364)
Dining (204)
Family/play areas (9)
Business center/function rooms (5)
Videos (3)
Other (1308)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (310)
Amenities (26)
Beach (17)
Club Room Lagoon View (34)
Club Room Ocean View (33)
Deluxe Handicap Accessible Room (27)
Deluxe Room (25)
Deluxe Room Ocean View (21)
Golden Room (30)
Pool (12)
Restaurants and Bars (53)
The Hotel (32)

Management photos: Courtesy of the property manager

All management photos (48)
Hotel & grounds (11)
Room/suite (7)
Dining (4)
Pool/beach area (5)
View from room (1)
Other (20)
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