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All 172 Cancun hotels

Golden Parnassus Resort & Spa

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulcan Km. 14.5, Retorno San Miguelito, Lote 37, Cancun 77500, Mexico
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Golden Parnassus Resort & Spa
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Ranked #56 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Stephen A Kearney, Nebraska
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  • Reviews (3,119)
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  • Room tips (586)
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3,119 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (586)
Date | Rating
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English first
Kearney, Nebraska
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I cannot say enough good things about this property. First if you can select a room I would suggest 414 - and excellent center of hotel location with a tremendous view of the pool area and the Caribbean. The restaurants are superb - we did not eat beyond breakfast in the buffett area. Pier 12 has amazing food and excellent... More

Was this review helpful? Yes 3
Upper Marlboro, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

Anybody complaining about this hotel is the most uppity,boooooooojie person in the world. The customer service was the very best I have seen since traveling. No complaints what so ever. The staff was courteous. They remembered my name and my wife's name. Bartenders made your drinks how I wanted. Food was great. Shout out to bartender Freddie and Gabriel.

Was this review helpful? Yes 7
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

To make the story short, bed is small, drinks are limited, shower and sink were clogged, and the last and worst thing of all, we left the privacy sign on the door and when we came back, we found the room fixed and a missing iPad and a GoPro battery!!!

Was this review helpful? Yes 6
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Poor customer service at the front desk, had to ask several times for things, no rush by front desk, promised to be moved to another floor but never happened, kept being told maybe tomorrow I forgot, promised a spa massage by Mary since it was our honeymoon - never happened, Bar & Restaraunt staff were excellent, Internet package that we... More

Was this review helpful? Yes 4
Telford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Food is fantastic especially at the steak house. At breakfast you can get anything from cereal to a full breakfast or omelette. The views are amazing, we had a lagoon view this side of the hotel is much quieter as the beach view backs onto the beach bar and stays noisy until late. The array of drinks and cocktails is... More

Was this review helpful? Yes 5
Torquay, United Kingdom
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Don't be misled by the negative reviews - this hotel is brilliant. The hotel staff are amazing, the restaurant staff will bend over backwards for you, the entertainment team (Denise, Ulises, Carlos, Israel and Alex) were absolute superstars and the bar staff will remember your names, your drinks and, (in my case), your wedding anniversary. The 6 restaurants are all... More

Was this review helpful? Yes 8
Lincoln, Nebraska
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I just returned home yesterday from a six-day stay at the golden Parnassus--first --I would like to let everyone know that before we left I was on TripAdvisor reading all of the reviews and I have to say that it was giving me a lot of anxiety to go. It was completely unfounded. The resort is clean, the food was... More

Was this review helpful? Yes 9
Port Coquitlam, Canada
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a great time! The staff was always friendly and entertaining. Our only suggestion would be more food options and a mini fridge. Room service was free that was excellent ! But some mornings it didn't want to wait or get dressed to go down for my morning coffee so maybe a small coffee maker would be nice not... More

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time in Cancun and I was not disappointed. I can barely fault Golden Parnassus but will try to give an honest review. The Hotel wherever you go is absolutely spotless. That includes the hotel rooms, restaurants, pool area, beach area, and public toilets. You will never be in a public area without a drink as the... More

Was this review helpful? Yes 9
Keller, Texas
4 reviews 4 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked through an interline company last Dec to stay for my birthday this past weekend, 7/18-21. My husband called the hotel directly on 7/11 to confirm our reservation, they said all was good. We arrived around 11 am on 7/18 and were advised that they had canceled our reservation because the interline company did not pay in time and... More

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Old barn(50)
  • Entertainment staff(39)
  • TIKI bar(26)
  • Ocean views(25)
  • Very good(23)
  • Great time(17)
  • Pool area(11)
  • Room service(9)
  • Paradise Buffet(6)
  • Hot tub(5)

Additional Information about Golden Parnassus Resort & Spa

Address: Blvd. Kukulcan Km. 14.5, Retorno San Miguelito, Lote 37, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Parnassus Resort & Spa 3.5*
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Also Known As:
Golden Parnassus Cancun
Cancun Crown Paradise
Golden Parnassus Hotel Cancun
Golden Parnassus Resort Spa Cancun
Jack Tar Cancun
Golden Parnassus Resort Cancun

3,842 photos of this hotel

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Pool/beach area (815)
View from room (204)
Room/suite (344)
Hotel & grounds (567)
Dining (186)
Videos (3)
Bathroom (34)
Family/play areas (8)
Other (1324)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (310)
Amenities (26)
Beach (17)
Club Room Lagoon View (34)
Club Room Ocean View (33)
Deluxe Handicap Accessible Room (27)
Deluxe Room (25)
Deluxe Room Ocean View (21)
Golden Room (30)
Pool (12)
Restaurants and Bars (53)
The Hotel (32)

Management photos: Courtesy of the property manager

All management photos (48)
Dining (4)
Pool/beach area (5)
Hotel & grounds (11)
Room/suite (7)
View from room (1)
Other (20)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#31 Spa Hotel in Cancun #37 Romantic Hotel in Cancun #39 Top resorts Hotel in Cancun #45 On the Beach Hotel in Cancun #56 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Adults only. Formerly Golden Crown Paradise ... more   less 
Number of rooms

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