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Las Gaviotas Hotel+Rent Aparment

Av. Pok ta Pok Lote1 | Zona Hotelera, Cancun 77500, Mexico
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Las Gaviotas Hotel+Rent Aparment
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19 Reviews from our TripAdvisor Community

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Traveler rating
    3
    9
    3
    0
    4
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Belmopan, Belize
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 5, 2015

Location for the hotel is away from the main Kukulcan Blvd. Parking available along the side of the hotel premise. Reached on a Sunday evening. The secretary has left, and the security helped us with check in. He said to paid via credit card, 20% will be charged. The boss told him that. It's the first time we encounter this... More 

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Villahermosa, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

Las Gaviotas Hotel is a counfortabel place, it's near the downtown of Cancun and de bech, it's quiet, and frendly, it have to small pool but nice, in front have a lagun and all places are beautiful, you are security in this hotel.

Was this review helpful? Yes 1
McAllen, Texas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 16, 2014

We stayed here for New Year's Eve. It was my first time in Cancun and my very first experience there was this place which was awful! Firstly, it was very hard to find because there is no clear signage once you are on Pok ta Pok. After finally finding it and checking in, our "suite" was disgustingly filthy! It was... More 

Was this review helpful? Yes 4
Las Gaviotas H, Director de Relaciones Públicas at Las Gaviotas Hotel+Rent Aparment, responded to this review

First of all we really apreciated your comments. That help us to know all the opportunity aoreas to improve. Be sure that we take note of every comment you send us and we are taking care of every single one. Hope that you accept our deepest apologies and give us the opportunity to receive you. We will give you 2... More 

Travelers are raving about these Cancun hotels

Guatemala City, Guatemala
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 4, 2014

We stayed at this hotel with my family to spend New Year in Cancún. First, we had to ask for towels every single day. I'm pretty sure this hotel does not have enough towels for the whole rooms. One morning after taking a shower, I noticed the towel had a big hole!! But of course I kept using it and... More 

Was this review helpful? Yes 1
Las Gaviotas H, Director de Relaciones Públicas at Las Gaviotas Hotel+Rent Aparment, responded to this review

Dear Mr. Avila, First of all thanks for visiting the Gaviotas hotel and suites in Cancun. In reference to your comments, we experienced a very high occupancy during Christmas and New Years season. We offer you an apology for the towel issue, I assure you that this problem was already solved and look forward to receiving you again and make... More 

Bulle, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 17, 2013

I stayed in there and the only kind person was the guard that received us, we tought it would be a kind of hotel, you know "suites" but they didn't gave us not even the toilet tissue, all the services such as electricity, water, etc where extra charge, the washing machine was little less than 3 dollars each, and they... More 

Was this review helpful? Yes 1
Las Gaviotas H, Director de Relaciones Públicas at Las Gaviotas Hotel+Rent Aparment, responded to this review

Dear Any91 Hope this message reach you well. Regarding to your message @ the gaviotas hotel and suites the security and tranquility of our guests is very important to Us, Unfortunately we did feel the need to contact the owner and the police as the result of all the noise that you and your extra 4 friends brought at 4... More 

Moreton
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 3, 2013

Lovely hotel. Right in between the hotel zone and downtown Cancun. Taxi's right outside to take you anywhere you want to go and not expensive, with a bus stop at the end of Pok-ta-Pok to take you either in to Downtown or the Hotel Zone. Nearest beach, Tortugas, was around a 25 minute walk, but as you are walking through... More 

Was this review helpful? Yes 2
Las Gaviotas H, Director de Relaciones Públicas at Las Gaviotas Hotel+Rent Aparment, responded to this review
Google Translation

Estimado Simon Muchas gracias por tomarse el tiempo para escribir sus comentarios sobre nuestro hotel, realmente lo aprecioamos. Esperamos que... More 

Chicago, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 26, 2013

If you're looking for the crazy Cancun experience, this hotel may not be for you. My friend and I stayed here and still were able to party but we had to pay between $100 and $200 pesos to go anywhere so it may be worth staying in main area. During the day, we walked but if you don't like to... More 

Was this review helpful? Yes 1
Las Gaviotas H, Director de Relaciones Públicas at Las Gaviotas Hotel+Rent Aparment, responded to this review

Dear Molly, Thanks for taking the time to write your recommendations and comments about our property, we really appreciate it and hope to serve you in the near future. Best regards, Las Gaviotas Hotel and Suites Cancun More 

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