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Barcelo Costa Cancun

3.5 of 5
Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Hotel amenities
Ranked #65 of 171 hotels in Cancun
3.5 of 5 stars 1606 Reviews
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1,606 reviews from our community

What travelers say about this hotel
  • Beach bars(42)
  • Very good(37)
  • Buffet restaurant(25)
  • Coco bongo(23)
  • Pirate ship(21)
  • Pool area(17)
  • Really nice(15)
  • Friendly and helpful(12)
  • Spring Break(7)
  • Hotel zone(7)
Traveler rating
    595
    446
    254
    171
    140
Only show reviews for Family (191) | Couples (462) | Business (7)
Date Rating
Alex_Crawford1983
Maidstone, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed October 25, 2011
3
people found this review helpful

This hotel is perfect for everyone of all ages. Our stay was fantastic and all the staff were polite and treated us very well.! A must for anyone wanting to visit cancun and have great time. We will go back in a few years and most likely stay here again. More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
November 7, 2011

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

Revans705
St.Paul, Mn
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed October 24, 2011
3
people found this review helpful

My teenage son and I just got back from a 5 day vacation at the Barcelo Costa. I was very nervous about this hotel after reading some of the negative reviews, but am glad to say that our experience there was great! I cannot think of a single bad thing to say about this hotel. It was immaculately clean, the... More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
November 7, 2011

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

tgdz67
tgdz67
Reviewer
3 reviews
10 helpful votes
3 of 5 stars Reviewed October 24, 2011
1
person found this review helpful

This hotel is about average with other all inclusive hotels. It was clean, friendly staff, decent food, nice pool. I have two complaints about this hotel... 1. no swim up bar 2. the water in this part of Cancun is not the blue that you would expect. This is in an industrial area (not with the other resorts) there are... More

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Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
November 7, 2011

Dear Sir, Greetings from Barcelo Costa Cancun It was a pleasure to have you with us. We appreciate taking time to review our services, and I am glad you have rated most of our services very high. I assure you that all departments involved on this claim where well informed about it, corrective measures and evaluation will be taken. Regards... More

Sia1988
1 review
1 helpful vote
5 of 5 stars Reviewed October 23, 2011
1
person found this review helpful

The location, food, beach were amazing great value for money would recommend this hotel for sure enjoy your stay, don't listen to the negative reviews ! X More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
November 7, 2011

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

Daniel K
Kent
1 review
2 helpful votes
5 of 5 stars Reviewed October 22, 2011
2
people found this review helpful

Just got back from having our wedding at the Barcelo costa and had the most wonderful experience. I really don't understand some of the negative reviews I read before we left because everything about the place was fantastic. We travelled in a big group of adults and children for our wedding and all of us both young and old had... More

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hozzie
Edinburgh
Senior Reviewer
7 reviews
3 helpful votes
3 of 5 stars Reviewed October 19, 2011
2
people found this review helpful

I stayed at this hotel with my girlfriend for 2 weeks in September. The hotel was highly recommended by a couple who’d stayed a few times in recent years. Overall, the hotel was average, but decent value for money considering the amount we paid. The hotel had its good points and also some bad points. The hotel seemed to have... More

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Andy D
Walsall Wood, United Kingdom
1 review
20 helpful votes
5 of 5 stars Reviewed October 17, 2011
20
people found this review helpful

Me (27) and my girlfriend (24) were at the Barcelo Costa Cancun between 3/10/11 - 13/10/11 and I can genuinely say that all the negative reviews are way off! We were both very worried before going after reading many of the negative comments about this hotel and I couldn't of been more surprised at how wrong they all were on... More

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stevekrh19
East Grinstead, United Kingdom
Reviewer
3 reviews
2 of 5 stars Reviewed October 17, 2011

My wife and I first came to this hotel in 1998 and loved it so much we returned the following year and again in 2005. When i was it again in the Thomas Cook brochure it had been renamed from Costa Real to Barcelo Costa and had gained an extra star ( from 3 to 4). I remembered the fun... More

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dkt2010
Westmeath
Senior Contributor
29 reviews
19 helpful votes
3 of 5 stars Reviewed October 16, 2011

This hotel is average. It is very clean, staff are out first thing in the morning to ensure this. Staff. The staff in the bar and restaurant are super friendly. Theres a lady who works in the shop during the day could do with craicing a smile every now and then and being a little more helpful when customers need... More

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tracey434
Wolverhampton, United Kingdom
1 review
3 helpful votes
1 of 5 stars Reviewed October 8, 2011
3
people found this review helpful

where to start if anybody is thinking off going here please dont waste your money.went with my mother and her friend and proberly the worst holiday ive ever had everything about this hotel is a rip off from the run down feel off the rooms to the disgusting food that they serve there.the drinks are awful the loud music pumping... More

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Barcelo Costa Cancun Also Known As

  • Barcelo Costa
  • Barcelo Cancun
  • Gran Costa Real
  • Costa Real Cancun
  • Barcelo Costa Cancun Hotel
  • Barcelo Costa Cancun Mexico
Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico

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