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Barcelo Costa Cancun

#44 of 178 Hotels in Cancun
Certificate of Excellence
Hotel website
Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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3,400 Reviews from our TripAdvisor Community

Traveler rating
    1,391
    1,020
    506
    267
    216
See reviews for
606
1,054
83
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (397)
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There are newer reviews for Barcelo Costa Cancun
See the most recent reviews
A TripAdvisor Member
3 of 5 stars Reviewed May 1, 2006

We arrived 12 April 2006, very tired as we travelled from England with a 6 and 3 year old. Service from one man at reception was poor, we were givin a room that looked out onto the road, when we went back down to reception he advised us it was First choice who we had to speak to as the... More 

Was this review helpful? Yes 15
A TripAdvisor Member
5 of 5 stars Reviewed April 30, 2006

Just returned recently from my first trip to cancun and I will definately be back - I loved the Gran Costa Real - the staff was more than friendly - and couldn't do enough for you - the rooms were always kept clean and the mini fridge was always well stocked. I don't go on vacation to eat - so... More 

Was this review helpful? Yes 12
Hot Springs, Arkansas
Reviewer
5 reviews 5 reviews
5 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 29, 2006

Just returned from Gran Costa Real on April 26. Great hotel!!!! Staff was there to please us all the time.I traveled alone and met some great people. Hi Darla and Ryan!!!! Food was very good but was not geared to southern people as I am from arkansas and most of the food variety I don't eat. I ate at Albertos... More 

Was this review helpful? Yes 10
Hanover, Ontario Canada
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 25, 2006

We loved everything about this vacation. We loved the people, the food (especially the steak and lobster), the accomodation, the atmosphere, the entertainment, the beach, the pool, the drinks and everyone who worked at this resort. They made it what it is and we would go back in a minute. They exceeded our expectations from our arrival to our departure.... More 

Was this review helpful? Yes 17
Fort Worth, Texas
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 24, 2006

I stayed at the Gran Costa Real for 5 days/4 nights the end of Feb 2006. The first night we arrived around 9pm and all very tired. When our shuttle pulled up to let us out the bar in the lobby was hoping with vacationers and great music. We were so excited about this short vacation. We were VIP guests... More 

Was this review helpful? Yes 15
A TripAdvisor Member
4 of 5 stars Reviewed April 24, 2006

We stayed at this resort the week of April 16 (mom, dad, grandma, and two kids, age 9 and 20 months). I have to say our first impression was less than favourable. We arrived late and were given two rooms on the fifth floor. They were NOT great- looked dated and in need of upgrades. Also, the AC did not... More 

Was this review helpful? Yes 10
North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 17, 2006

We stayed at the Gran Costa Real April 9-13. We made our hotel selection largely based on reviews posted on Trip Advisor, and we were very pleased with our experience. The resort itself is very clean and attractive. Staff members are in constant motion, cleaning, preparing the beach area, etc. As many others have stated, the staff is extremely friendly... More 

Was this review helpful? Yes
Ottawa, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 17, 2006

My husband and I stayed at this hotel April 4-11. Really, for the money we paid, it was a great vacation. We were lucky to get a room on the ground floor, which gave us a little terrance to sit on that was nice. Room was clean and maids were great.. don't forget to tip, they don't make much. The... More 

Was this review helpful? Yes 11
A TripAdvisor Member
4 of 5 stars Reviewed April 17, 2006

My wife, sister and brother-in -law just returned from 6 wonderful days at this resort. We loved every minute. Rooms were kept very clean, service was great, food was great(gained a few pounds), adult beverages were always cold and tasty. Everyone was very friendly and always willing to find any items needed. Only faults: (1)Time share: they try to set-up... More 

Was this review helpful? Yes 14
A TripAdvisor Member
5 of 5 stars Reviewed April 14, 2006

Having never been to Cancun before we sort of took a leap of faith. We chose the Grand Costa after contimplating several options. We could not have been more pleased. Our room was roomy and very well maintained. The food was wonderful whether we went to the buffets or the ala carte restaurants. The staff at the Albatross restaurant treated... More 

Was this review helpful? Yes 14
Hotel Review Summarization

What travelers say

  • Beach bars(25)
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