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All 172 Cancun hotels

Barcelo Costa Cancun

3.5 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Barcelo Costa Cancun
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69%
Ranked #42 of 172 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
Mike B Brampton, Canada
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2,639 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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English first
Brampton, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I went here in Sept by myself, and this time I took my family. My son loved going to the kids club and yhe morning. Iriana was great! The club also has a wii and xbox and they would also do activities on the beach. The pool service wqs outstanding, we only had to goto the bar once for a... More

Was this review helpful? Yes 1
Abbotsford, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Barcelo Costa was the best resort we couldve chosen for our first time in Cancun. Me and my cousins came down for a stag party so we were there specifically to get drunk and party hard. The room was clean and we had an awesome view of the whole pool area and some of the beach. We were eating... More

Was this review helpful? Yes 1
Shawnee, Oklahoma
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent resort for the money. Good food and entertainment. Very friendly staff. Highly recommend it and will be going back next year. The beach area was small but adequate. This was our first trip to Cancun and we were very impressed.

Was this review helpful? Yes 1
England
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful hotel good location! Not to far from the nightlife, easy to get around as bus stops are close by! The hotel beach is small but nice with a beach bar . All staff are friendly and welcoming and always happy to help they do work very hard non stop! Great food with lots of variety!And great entertainment staff Kenia... More

Was this review helpful? Yes 1
Saskatoon, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I just got back from Cancun on July 16th . I was happy with the hotel. Not bad for the price. The rooms were clean. The beds were comfy. The food was decent. The food at the restaurants was ok.. The Mexican one was the best. But between the three there wasn't much variety. The beach was small and very... More

Was this review helpful? Yes 1
ASIST DIR BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear cyndicanada, Thank you for the time you took to share your positive comments regarding the cleanliness, the beach bar and food as well as your suggestions and complaints. Make sure that your comment has been shared with all the departments head for improvement. We look forward to your next visit. Kind regards, More

Lausanne, Switzerland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel has an amazing view and it is has pretty pools and a nice beach. The all inclusive system works well for alcoholic beverages but all the five restaurants inside the hotel are awful. I traveled with my sister and we asked for a room change when we arrived so our room could have a view to the ocean,... More

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ASIST DIR BARCE... C, asist. at Barcelo Costa Cancun, responded to this review

Dear Thammiris, Thank you for sharing your review following your recent visit. We are concerned to read that the food was not to your taste. We do receive so many positive comments on our food that it is disappointing to hear that we have let ourselves down on this occasion. Besides that, we are glad to know that you enjoyed... More

Skelmersdale, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit to this hotel, we were there for two weeks and came back 16th July. We travelled with our son and his girlfriend. The hotel and staff were exactly how we remembered, top quality. We were given a room on the 6th floor which had a fabulous view of the hotel pool below but an even... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW

Myself and my fiance have stayed here twice in the last 4 years and it's still as lovely as the first time. Beautiful private section of the beach, lovely clean and spacious rooms, friendly staff and beauful large swimming pool. The only downsides in my opinion are the evening shows are a little old and tired, the price of the... More

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mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

1 review
4 of 5 stars Reviewed 5 days ago NEW

Spent a week at Barcelo!. Amazing staff, good food, nice location, the beach bar staff went out of their way to make sure our drinks were full. The housekeeping staff was efficient, front desk was helpWill be back again!, and will stay at Barcelo!

Was this review helpful? Yes
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

Fussa, Japan
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is pretty decent. Is not as noisy as the hotel next door. Great drinks and food. The hotel was pretty comfty. It needs some love though. The soap dispenser broke from just touching it (obviously it was broke before we showed up), the pool has many tiles falling off, but they are fixing the hotel slowly (paint job... More

Was this review helpful? Yes
ASIST DIR BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear rickurt, Thank you for the time you took to leave your feedback. We are glad to know that overall you had a good experience with us. Also, thank you for your positive comments regarding the location, restaurants and shows. We would be delighted to see you here again soon. Kind regards, More

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Hotel Summarization (Beta)

What travelers say

  • Beach bars(25)
  • Very good(12)
  • Pirate ship(10)
  • Pool area(10)
  • Coco bongo(7)
  • Buffet restaurant(6)
  • Entertainment staff(6)
  • Great time(6)
  • Hour snack(5)
  • Friendly and helpful(4)

Additional Information about Barcelo Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Costa Cancun 3.5*
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico

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Beach (10)
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Junior Suite Sea Ocean View (39)
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Superior Sea View (22)
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The Hotel (33)

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#27 Spa Hotel in Cancun #32 Top resorts Hotel in Cancun #36 On the Beach Hotel in Cancun #42 Business Hotel in Cancun
Hotel Class
Number of rooms
358

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