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Barcelo Costa Cancun

3.5 of 5 Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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#39 of 174 Hotels in Cancun
2,746 Reviews 4 of 5 stars
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Barcelo Costa Cancun
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Barcelo Costa Cancun
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2,746 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Honeymoon was fantastic - anyone moaning needs to get a life - hotel staff great and go that extra mile and night porter even Brough some drinks to beach after midnight - ignore the haters and get yourself there it's a fantastic beach and beach bar has your drinks as you walk up as they remember you - could not... More

Was this review helpful? Yes 1
England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I have recently just returned from a 10 day holiday in Cancun and I have really really enjoyed myself. The hotel is lovely and clean, the food is great. The main buffet restaurant has a lot of variety and with the themes changing every night you don't get bored. The Mexican restaurant is outstanding! The staff are great in each... More

Was this review helpful? Yes 2
Berkshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights after visiting Orlando for 2 weeks and were glad we had chosen such an amazing place. We honestly cannot find a single thing to fault - all staff were helpful and friendly, the food was some of the nicest I have had when abroad (lots of choice and varies every night); the beach was... More

Was this review helpful? Yes 3
Fresno, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just returned from my visit it was for 8 days and 7 nights. It was my first solo trip and I was nervous since I am a single female. It ended up being a great trip. There were other individuals traveling alone and staff did not make you feel bad when you ask for a table for one. The... More

Was this review helpful? Yes 3
ASISTENTE BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear Zoe93704, Thank you for taking the time to share your kind comments following your recent visit. We are delighted to read that you had a pleasant stay with us and that you enjoyed all the activities and nightlife. Also, thank you for your compliments regarding the staff. They constantly strive to exceed our guest’s expectations of service and it... More

Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have to say, I was a little disappointed with this hotel after staying at some of the other Barcelo properties. It seemed this hotel shut down completely after 11:00 PM. I went with a group of friends and if we wanted to visit at night we would have to leave the resort in order to find any type of... More

Was this review helpful? Yes 2
ASISTENTE BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear mkvasnak, Thank you for taking the time to share your review following your recent visit. We are glad to know that overall you had a pleasant stay with us. Also, thank you for your kind words regarding the staff. We would be delighted to see you here again soon. Kind regards, More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When me and my friends book the hotel, we didn't know much! But we loved that everything is really close : the beach / pool / lobby / restaurant ! The layout is amazing! Had an amazing time with the staff, especially Sebastien and Keniys who made sure every night was a "Party in Cancun". At Barcelo Costa Cancun, Your... More

Was this review helpful? Yes 2
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

Liverpool
Top Contributor
71 reviews 71 reviews
18 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

This my second time to Cancun, all inclusive, but last time i was down in Riviera Maya on a huge sprawling complex. i think i thought they'd all be of a similar vein and was initially surprised just how small this hotel was in comparision. That said, this was not a problem at all and in many areas it worked... More

Was this review helpful? Yes 4
ASISTENTE BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear JFergo, Thank you for sharing your wonderful review following your recent visit. We are glad to read that you enjoyed your stay with Barceló Costa Cancún and that we have met your expectations. Also, thank you for your kind comments regarding the food, guest room and the service provided by the staff. They do genuine care about the well-being... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Where do I begin? Litirally in the airport but I have to let people now about my experience. This is my only ever review also. Me and my girlfriend went for 8 nights and it exceeded our expectations to say the least. The food was perfect as it gave a variety in which everyone could be satisfied. We got the... More

Was this review helpful? Yes 4
ASISTENTE BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear RobbieGTMG, Thank you for taking the time to share your kind review following your recent visit. We are delighted to read that you had a pleasant stay with us and that you enjoyed the hotels atmosphere. Also, thank you for your compliments regarding the food, guest room and staff. We do our best to provide the best possible service... More

Waltham Abbey, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel not too massive like some in cancun. It has 4 lovely restaurants serving al a carte menu and the best buffet I have seen in a hotel so much selection. So much pride goes into the food even though it's fully inclusive especially at the the Lindo where Jorge obviously has pride in the food... More

Was this review helpful? Yes 4
ASISTENTE BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear Joanne C, Thank you for taking the time to share your kind comments following your recent visit to the hotel. It is wonderful to read that you had delightful experiences at Barceló Costa Cancún. Also, thank you for your compliments regarding our staff. They constantly strive to exceed our guest’s expectations of service and it is always satisfying to... More

Saint Joseph, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our trip was excellent! All hotel staff was great, very accommodating! Very clean and safe. I would recommend this hotel to everyone. Beach and pool was clean, a lot of fun. Sebastian made the activities fun and inviting for everyone and Daniel was an excellent bartender! Big thanks to all the staff, it made our trip incredible.

Was this review helpful? Yes 3
ASISTENTE BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear Tina G, Thank you for taking the time to share your kind comments following your recent visit to the hotel. We are delighted to read that you had a pleasant stay with us. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. We look forward to... More

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Hotel Summarization (Beta)

What travelers say

  • Beach bars(25)
  • Very good(12)
  • Pool area(10)
  • Pirate ship(10)
  • Coco bongo(7)
  • Buffet restaurant(6)
  • Entertainment staff(6)
  • Great time(6)
  • Hour snack(5)
  • Friendly and helpful(4)

Additional Information about Barcelo Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Costa Cancun 3.5*
Number of rooms: 358
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico

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