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Barcelo Costa Cancun

3.5 of 5 Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Barcelo Costa Cancun
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Barcelo Costa Cancun
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2,901 reviews from our community

Traveler rating
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    192
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
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    (747)
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Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here in May 2014. SO much variety in food in the buffet , we were a little skeptical that we wouldn't enjoy Japanese night, but it actually turned out to be our best night. there are 2 other restaurants you have to book into in advance which are both also so lovely.. bar staff really friendly, hotel is kept... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed at the property 17 nov - 01 dec 2014 This hotel is in the middle of everything, a short bus away from the nightlife in KM 8, coco bongos etc or the opposite direction downtown cancun buses run 24 hours and 1 usd each or 30mxn pennies and dead easy to get around, be aware of taxi drivers who... More

Was this review helpful? Yes 3
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

Baja California, Mexico
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Nov 8, 2014 The hotel was very comfortable. The room was clean and everything worked. The many restaurants had varied menus and the food was good. The bartenders at the beach bar were fantastic. Raul and Daniel were friendly and entertaining,and kenya casto for the crew entertaiment.definitely worth a visit.

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

A lovely place to stay in. Although we didn't like our first room we were straight offered another one without any problems. The beach is a bit smaller with entrance for boats but it overall makes a nice layout. All bar and waiting staff are amazing, special mention to Sandra - our glasses were never empty. Huuge thank you goes... More

Was this review helpful? Yes
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The barcelo is a nice hotel to stay in. The people who work in the hotel are tireless and anything you want is never too much trouble for them. The bar staff are amazing especially danny and alexandro who will whisk up any cocktail you require and within a day they know what you like. The waitresses who work around... More

Was this review helpful? Yes
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

For my first international and all-inclusive experience the Barcelo Costa Cancun did not disappoint! Every staff member I encountered was very helpful and catered to me without hesitation if needed. Their personalities really made it an enjoyable experience, especially bartenders Daniel Chale and Allex Matos. High in energy and cheery at any given time. My only negative comment about the... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel in October. Excellent hotel and staff just as fantastic. We had an awesome time and would definitely recommend. Special mention to excellent staff - Kenia Castro, Sebastian Tenorro and the most wonderful Elicio from the pool bar - you guys made our stay outstanding.

Was this review helpful? Yes 2
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

San Pablo, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

So my visit to barcelo costa cancun was in may of 2013. i had a great time. There are a few things to take into consideration. I gave the review 3 stars because first, the beach is pretty sad. Not nice at all, a lot of shade, and small. Second , i found a couple big roaches in the room.... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

Bronx, New York, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First time in Cancun so I did not know what to expect. When you hear all inclusive, you want to know how much is really all inclusive. Well unlimited drinks and food answers that question. The service is amazing where employees will go out of their ways to get you what ever you need. You pretty much pampered through out... More

Was this review helpful? Yes 2
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

Denver, Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my first all-inclusive resort. I had an unbelievable time. The resort was beautiful, I will admit it was certainly not the finest resort in the hotel zone, but it was beautiful, nonetheless. The food was great, the service at the restaurants was great. The environment had the right amount of relaxation and fun, with plenty of activities offered... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More

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Hotel Summarization (Beta)

What travelers say

  • Beach bars(25)
  • Very good(12)
  • Pool area(10)
  • Pirate ship(10)
  • Coco bongo(7)
  • Buffet restaurant(6)
  • Entertainment staff(6)
  • Great time(6)
  • Hour snack(5)
  • Really nice(4)

Additional Information about Barcelo Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico

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