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All 172 Cancun hotels

Barcelo Costa Cancun

3.5 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Barcelo Costa Cancun
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70%
Ranked #42 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
JadeKPal Birmingham, United Kingdom
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2,646 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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English first
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Heading says it all! The best holiday so far!!! I went with 2 friends in May for 1 week (a bit late on the review I know) and honestly had the best time ever. The hotel is amazing, so many friendly people, the atmosphere is great and the food is to die for! So many thanks to Miguel, Elias and... More

Was this review helpful? Yes 1
Newcastle
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is in a really good location by the beach. All the staff are very friendly and helpful especially the waitrons and bar staff. The hotel is always clean and there is good available 24/7. There is always something going on during the day and night and the reps Kenia Ivan and Erick are always around to help and... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Had a fantastic time in cancun!! Iv been 3 times already and certainly won't be my last. Great service from all the staff and reps. Especially Keniys Castro. She made us feel really welcome, a great laugh and fun to be around. Hopefully see everyone again next year!!!!! Would Defo recommend.

Was this review helpful? Yes
Dallas, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

I really didn't know what to expect once I got to the hotel. I read mixed reviews on Trip Advisor that left me a little leery. However, once we arrived to the Barceló Costa Cancun Hotel I was quite pleased. We were able to check in and have breakfast right away. The staff was amazing. They were very attentive, and... More

Was this review helpful? Yes
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Customer Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. warm regards More

Gateshead
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

I visited the Barcelo costa with my boyfriend in march 2014! We booked this holiday last minute and was very impressed with the location and value for money we received! We wanted to make a special comment about the waiter ceasar in the Clara boya restaurant. He made our holiday very special! The service we received was amazing! We had... More

Was this review helpful? Yes 2
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Customer Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. warm regards More

Prague, Czech Republic
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel, despite being a part of a good hotel chain, is for sure one of the worst hotels in Cancun. The beach is a pure disaster – very small, in a “corner”, right next to the entrance to a marina, so boats and big ships passing by the people in the sea – you could almost touch them. The... More

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Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited in june with my boyfriend who became mi fiance while we were there ! Great hotel .We were lucky that our room overlooked the pool and had a sea view. Loved the hammock on the balcony (room 532). Ive been to many different countries and have to say i have never met such friendly people - the hotel staff... More

Was this review helpful? Yes
mpgiesemann, Marketing Office at Barcelo Costa Cancun, responded to this review

Dear Customer Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. warm regards More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I have been to Mexico few times and stayed at gorgeous resorts at Rivera Maya, this time decided to stay at Cancun and chose Barcelo hotel( have been to the one at Rivera Maya and also at the Dominican Republic , both were great!). The beach at Barcelo Costa Cancun was very small, people were lined up next to each... More

Was this review helpful? Yes 1
Brampton, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I went here in Sept by myself, and this time I took my family. My son loved going to the kids club and yhe morning. Iriana was great! The club also has a wii and xbox and they would also do activities on the beach. The pool service wqs outstanding, we only had to goto the bar once for a... More

Was this review helpful? Yes 1
ASIST DIR BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear Mike B, Thank you for the time you took to leave your review and for your preference. We are glad to know that you and your family had an amazing time with us. Also, thank you for compliments regarding the food and staff. I will be sure to share your kind words with Irania, Sandra, Carmen and Ivan. We... More

Abbotsford, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Barcelo Costa was the best resort we couldve chosen for our first time in Cancun. Me and my cousins came down for a stag party so we were there specifically to get drunk and party hard. The room was clean and we had an awesome view of the whole pool area and some of the beach. We were eating... More

Was this review helpful? Yes 1
ASIST DIR BARCE... C, asist at Barcelo Costa Cancun, responded to this review

Dear Kevin G, Thank you very much for the time you took to leave your review. It is wonderful to know that you had an amazing time with us. Also, thank you for your kind words regarding the food and the service provided by the staff, especially by Kenya. I will be sure to share your comment with her. We... More

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Hotel Summarization (Beta)

What travelers say

  • Beach bars(25)
  • Very good(12)
  • Pool area(10)
  • Pirate ship(10)
  • Coco bongo(7)
  • Buffet restaurant(6)
  • Entertainment staff(6)
  • Great time(6)
  • Hour snack(5)
  • Friendly and helpful(4)

Additional Information about Barcelo Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Costa Cancun 3.5*
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico

2,113 photos of this hotel

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Room/suite (208)
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Pool/beach area (420)
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Amenities (29)
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Beach (10)
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Junior Suite Sea Ocean View (39)
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Pool (11)
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Restaurants and Bars (19)
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Superior Sea View (22)
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The Hotel (33)

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Hotel & grounds (7)
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Room/suite (4)
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Dining (12)
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Other (12)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#27 Spa Hotel in Cancun #32 Top resorts Hotel in Cancun #36 On the Beach Hotel in Cancun #42 Business Hotel in Cancun
Hotel Class
Number of rooms
358

Questions & Answers

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1 question

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