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Barcelo Costa Cancun

#44 of 178 Hotels in Cancun
Certificate of Excellence
Hotel website
Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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Barcelo Costa Cancun
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Barcelo Costa Cancun
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3,368 reviews from our community

Traveler rating
    1,372
    1,013
    501
    266
    216
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597
1,044
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29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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    (987)
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Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

Just home from 18 nights spent here May 6-24. Was a little unsure of this resort after reading some of the previous reviews but have to say that I'm confused on why people said some of the things they did. Right from the start I was treated with the utmost respect and was made to feel welcome in every sense.... More 

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Reading, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I spent 10 days from May 11th 2015 at this resort and I honestly couldn't be happier with the holiday myself and my partner had! The food was amazing and I loved all of the variety at every meal time. in the morning you can have an omelette made to order - this was one of my personal favourites! The... More 

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Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

beautiful resort. Small but quaint. Food is good and service has been excellent. We have been at several resorts in Cancun but tend to end up back here most times. Carmen and Sandra are the best ladies at the pool. They were so accommodating and caring. We would come again! Only real drawback was paying for wifi.

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Falkirk
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel in a great location. Our room was cleaned daily and towels were always fresh and fluffy. It was great having a sea view and hammock on the balcony, some of the rooms only had tiny balconies so I would check when booking. The staff couldn't have been nicer and were always smiling and helpful. Ivette (Concierge) was so... More 

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Luton, United Kingdom
Top Contributor
54 reviews 54 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I visited earlier this year; the resort is clean, set around the main pool, and has it's own beautiful beach area, which can get a little crowded; You are however free to walk along the beach and sit wherever you like. I must say the beach is beautiful, and there are many water activities provided by the... More 

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Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

What a great place to stay!!! I just got back from Barcelo costa cancun. My best friend and I stayed from may 15-20th. Things to know: -Wifi is a charge (about $30 for 5 days) and you can only be on wifi with one device at a time, even with that the wifi is spotty, it's best by the pool.... More 

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ASISTENTE BARCE... C, Asistente de Gerencia Barceló Costa Cancún at Barcelo Costa Cancun, responded to this review

Dear Kate E, Thank you very much for staying with us and for taking the time to share your kind and detailed review on this web site. It is wonderful to read that you enjoyed your stay, the food, the beach area, the pool, the 24 hours snacks, the entertainment and the shows. Also, thank you for your compliments regarding... More 

Henrico, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

In a word, wonderful and great. Well that's two words, but to describe would take more than words. Come and experience Barcelo Costa Cacun for yourself. While there I kept thinking and saying to myself, and heaven is better than this. Honestly, my husband and I loved every moment being there. We would return to Barcelo Costa in a heart... More 

Review collected in partnership with this hotel

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ASISTENTE BARCE... C, Asistente de Gerencia Barceló Costa Cancún at Barcelo Costa Cancun, responded to this review

Dear Karbailey, Thank you very much for staying with us and for taking the time to share your lovely review. We are glad to know that you and your husband enjoyed your stay with us. Once again, thank you for your compliments. We would be delighted to see you here again soon. Best regards, More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Went to this hotel with a group of friends of girlfriends all in our late 20s- early 30s. The hotel was okay. There were only 3-4 a la carte restaurants to choose from and like most places you have to book a reservations early that morning and not allowed to do it in advance. The food was average. However The... More 

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ASISTENTE BARCE... C, Asistente de Gerencia Barceló Costa Cancún at Barcelo Costa Cancun, responded to this review

Dear Eileen B, First of all we infinitely appreciate your time in sharing your experience with us. Thanks for your comments please be assured that we take seriously your suggestions to improve. We certainly hope to see you here again soon. Kind regards, More 

Sheffield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

accomodation satisfactory,buffet food good,excellent Mexican restaurant but not too impressed with Spanish restaurant.staff couldn't be any more helpful and friendly.location very good.short bus ride to bars.hotel very clean,but rooms bit dated.

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ASISTENTE BARCE... C, Asistente de Gerencia Barceló Costa Cancún at Barcelo Costa Cancun, responded to this review

Dear Janet b, Thank you very much for sharing your experience and for choosing to stay with us at the Barceló Costa Cancún. It is wonderful to know that you had a great time. Also, thank you for your kind comments regarding the staff and rooms, as well as your recommendations and suggestions. Please know we take all feedback very... More 

Denver, Colorado
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great and very friendly staff. The entertainment is good and kept their guests entertained. Had to pay for wifi, but overall it was a nice stay at the resort. We stayed at the north side of the building which was very noisy so if I do stay here again it will not be on that side of the building.

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Hotel Review Summarization

What travelers say

  • Beach bars(25)
  • Very good(11)
  • Pirate ship(10)
  • Pool area(10)
  • Coco bongo(7)
  • Buffet restaurant(6)
  • Entertainment staff(6)
  • Hour snack(5)
  • Really nice(4)
  • Great time(4)
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