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All 174 Cancun hotels

Imperial Las Perlas Hotel

2.5 of 5 Hotel   |   Blvd Kukulcan, Km 2.5, Cancun 77500, Mexico
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Imperial Las Perlas Hotel
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Ranked #125 of 174 hotels in Cancun
A recent review
3 of 5 stars Reviewed October 28, 2013
Barbidauhl Hamilton, Ontario, Canada
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495 people have reviewed this hotel

Traveler rating
    67
    125
    106
    77
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62
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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There are newer reviews for Imperial Las Perlas Hotel
See the most recent reviews
Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 23, 2014

The oldest and the worst hotel I've ever seen! The hotel is almost ruined; no renovation after it was built. Shower smelled badly. I can’t find anything positive about this place. The beach is tiny and there is a public moorage...

Was this review helpful? Yes 3
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 18, 2014

I was suppose to stay at this hotel, please stay away from this hothel, staff was very rude, thanks god I was able to stay at other hotel, unclean, and they never offer for what I sign for. requested one king size bet they give me a two single bed and the room was very poor maintain, basically I just... More

Was this review helpful? Yes 1
Porvoo, Finland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2014

The pictures shown at internet is not showing how the room looks and what including... We got a room with old,horrible furnitures,holey curtains, no hotplate,cofee-pot or even not a electric kettle BUT in the cupboard there was a frying pan and a kettle? Where were they thinking to use this? maybe on the balcony sun is frying my eggs ?... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 20, 2014 via mobile

My husband and I stayed here in Feb 2014. When we arrived at the hotel, it was a shock. The reception was dirty and smelly. The room they tried to put us in was 611. As soon as we walked in we could smell urine and faeces. The room made me cry. Not what we were expecting. The kitchen was... More

Was this review helpful? Yes 3
Hamilton, Ontario, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 28, 2013

went here with friends durind april one year 2001.. the most ive ever paid for mexico.. the food was awefull .. the rooms and beds were filthy.. no service at the bar so you couldnt participate in the all inclusive if you wanted too when there was a bartender there wasnt anything available to drink no beer no liquors ..aweful... More

Was this review helpful? Yes 2
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 26, 2013

I stayed at Imperial las Perlas in September 2013. Pleasant time and pleasant staff.Reasonable breakfast -despite noisy kids at other tables screaming their heads off and the staff doing nothing about it. Telephone system did not work -despite repeated comments to front desk.Full of sympathy but ineffectual at addressing issues. The hotel also has NO ELEVATOR. This compelled me to... More

Was this review helpful? Yes 4
Yonkers, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 29, 2013

We basically just stood in this place to sleep. We were in town where all the fun was at almost everynight because this hotel is not around anything. Its closer to downtown which in fact isnt a good thing. Im assuming you would have to go in a group in order to enjoy this place other than that the beach... More

Was this review helpful? Yes 2
Bsegroup, Public Relations Manager at Imperial Las Perlas Hotel, responded to this review

Thank you for your time to review Imperial Las Perlas, all your comments are an input for our operation. We hope to see you in cancun in our next visit... Regards Imperial Las Perlas Cancun More

Hammond, LA
Top Contributor
54 reviews 54 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed May 19, 2013

Ok, allow me to preface this review by saying I DID NOT STAY AT THIS HOTEL... It was difficult to give a overall rating because I did not stay, but seeing how I just got back from Cancun yesterday, and did come to this resort for an hour to catch a boat to the island, I thought why not? First... More

Was this review helpful? Yes 3
Bsegroup, Manager at Imperial Las Perlas Hotel, responded to this review

Thank you for your review, we have 30 years in this locations with repeat guest, next time we invite you to stay with us and then comment about our location. The management Imperial Las Perlas Cancun More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 13, 2013

Stayed here for springbreak 2013, what a blast we had! lol! Kevin the party guy is the best so if you are after a party see Kevin! (Kev if you are reading this we are the three welsh boys! lol!) Hotel is well located and close to cancun central, just hop onto the 24hr buses for $1 and you're sorted.... More

Was this review helpful? Yes 1
Bsegroup, Director of Sales at Imperial Las Perlas Hotel, responded to this review

Thank you for your time in review your stay, it is very help full for us o read your comments Regards Imperial Las Perlas More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2013

I knew that this was a modest hotel and I did not mind that at all as I did not want to be in a big monster of a resort down the Mayan Riviera. It was predominantly booked by Mexicans on vacation and I liked that aspect. I was not impressed by the service at reception. Apart from 2 of... More

Was this review helpful? Yes 1
Bsegroup, Public Relations Manager at Imperial Las Perlas Hotel, responded to this review

Thank your for your time in review your stay with us, we´ll follow up every detail to be better every day... Regards Imperial las perlas Cancun More

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Additional Information about Imperial Las Perlas Hotel

Address: Blvd Kukulcan, Km 2.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Imperial Las Perlas Hotel 2.5*
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Also Known As:
Hotel Imperial Las Perlas
Imperial Perlas Cancun
Imperial Las Perlas Cancun Mexico
Imperial Las Perlas Hotel Cancun

387 photos of this hotel

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style
#72 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
In Cancun Hotel Zone near main attractionsOn the beachThis beachfront property is located in hotel zone, near Convention Centre. Another nearby point of interest is Wet´n Wild, and shopping areas.Only 15 minutes from International Airport. 50 minutes from XcaretHotel restaurantAt Imperial las Perlas recreational amenities include an outdoor pool and a children's pool. The hotel also features a restaurant and and pool side bar. We offer food and beverages a la carte.Balconies with viewsGuestrooms open to balconies with ocean, sea, pool views and limited views; feature televisions with satellite channels and air conditioning ... more   less 
Number of rooms
118

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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