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Imperial Las Perlas Hotel

Blvd Kukulcan, Km 2.5, Cancun 77500, Mexico
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Imperial Las Perlas Hotel
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Ranked #141 of 178 Hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
yellowstone59758 West Yellowstone, Montana
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560 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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West Yellowstone, Montana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I'm a USA gringo traveling alone in Mrgexico non Spanish speaking. Check in was fine got the ocean view room I requested without communication issues. Room was large,bathroom large walk in tiled shower. Did not use efficiency kitchen but fridge,a/c, tv all worked well.hard bed and pillows more comfy than something old and soft. The grounds,pool bar,beach,we're all kept immaculate.... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Lots of good food options for the price and beautiful pool, beach, and restaurant. Everyone was very nice and helpful. We stayed on the third floor with ocean view and the room was clean and nice. Only complaint would be that the door had to be slammed to get closed and there weren't a ton of drink options. It was... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

its the first hotel in cancun built and the oldest , no elevators tiny bathrooms and bad food the pictures on the internet were of the hotel next door the holiday inn . very run down and plenty of ants . and its far from everything ..

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Senior Contributor
23 reviews 23 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Dont worry staying here. I can only rate one dot but deserves minus 5 dots. Room keys that wont work. Internet not working either Restaurant. Would not even take a homeless pet here. Bilingual. Non existing Rooms. I would be more comfy in a tent. Staff. Rude and a roughneck. Room advice. Take a different hotel.

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Muscat, Oman
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Best to advise of our experience: The hotel has seen better days and is quite run down. Our room door had to be heavily shoved to actually open and slammed hard to get it closed. The last straw came when one evening the electronic door lock wouldn't go green and open. Five trips up and down the stairs (two levels)... More 

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La Jolla, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This place is your average 2 star motel. It's way far from the 'proper' hotel zone and kind of dumpy. Cockroaches in the room! No elevators. Doesn't have that resort style feeling at all. It's a motel. Spend the extra money and stay in the much nicer places down the road.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

spotless studio internet on balconeys beautiful pool nice beach restaurant over the water good air cond clean linens and towels my 2nd stay here I recommend getting all inclusive as the stoves don't work. we just ordered out as we really don't drink for this price its amazing!!!!!! I cant say enough of how nice this little gem is

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Aurora, Indiana
Top Contributor
90 reviews 90 reviews
10 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 21, 2015

I read all the reviews on this hotel before I booked my stay . I read where some were rather upset while others very pleased . I've been to Cancun many times and I know some hotels are pure luxury . Those are the ones where it cost so much to stay that you don't want to leave your hotel... More 

Was this review helpful? Yes 5
Boylston, Massachusetts
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2015

I stayed for 5 days/4 nights. The staff was super friendly and accommodating. As soon as I got in there was a bellhop who wanted to help out super nice. The no wifi in the rooms was a minor setback which I knew of coming in but since my room was overlooking the pool/beach that also had wifi besides the... More 

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Annapolis, Maryland
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 22, 2015

I'm lucky to still have a girlfriend after staying in this hotel. My short synopsis is to advise you not to stay here. But if you do, I would certainly not do the all inclusive. Definitely not worth it. My detailed review is below. I hope you find it helpful. We were booked at the Imperial Las Perlas Hotel in... More 

Was this review helpful? Yes 4
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