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All 177 Cancun hotels

Grand Oasis Sens

3.5 of 5 Resort (All-Inclusive)   |   Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
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Ranked #63 of 177 Hotels in Cancun
A recent review
4 of 5 stars Reviewed May 10, 2012
Colleen C Chicago, Illinois, United States
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1,955 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Oasis Sens
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Chicago, Illinois, United States
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 10, 2012

Bear with me, this is my first TripAdvisor review so I just want to be thorough! :) My boyfriend and I stayed at the Oasis Sens from May 5-9 on an all-inclusive package booked through Apple Vacations. First and foremost I will say, like with travelling to any other foreign country, that speaking the language makes a HUGE difference. My... More 

Was this review helpful? Yes 13
Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 10, 2012

Been to Cancun 7 times. I loved my vacation at the Sens. It is a hotel geared toward couples/adults. It is not a party hotel, where you will find games at the pool. You will find fantastic food, and music, but it is a place to relax and it has a fantastic spot on the beach. From every bar, restuarant... More 

Was this review helpful? Yes 5
Chilliwack
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 9, 2012

I've been to Mexico too many times to count and this is the worst resort I have EVER been too. It was like a ghost town. When we first checked in the front desk tried to make us feel special by upgrading our room to a ocean view room. The room was small and very cramped once they moved a... More 

Was this review helpful? Yes 6
Boston, Massachusetts
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 29, 2012

Checked in on 4/16/12..our room smelled so bad (very moldy, damp and like sewer) we went to front desk, they refused to change our room. The front staff was so rude, we then asked to switch hotels to the grand oasis, they laughed and pretended to call them (my husband speaks Spanish- little did they know and understood everything they... More 

Was this review helpful? Yes 3
Quakertown
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 28, 2012

Just returned from Oasis Sens on April 25, 2012. We had a great experience. Perfect weather and the color of the water will take your breath away. The hotel and rooms were beautiful. Upon arriving at the hotel, we were presented with a cool tropical drink. Despite the fact that we were 3 hours early, our room was ready and... More 

Was this review helpful? Yes 9
Outaouais
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed April 26, 2012

My husband and myself visited the Oasis Sens from April 7th to April 21st. What a great, pleasant, quiet vacation we had. The resort is very well decorated, the bedrooms are so comfortable, the food is delicious, the beach is to die for and the staff is very professional. The reception area is very large and you can see through... More 

Was this review helpful? Yes 8
Edmonton, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 23, 2012

If you have kids, there are plenty of things to do in Cancun. That said, that town is set up for partying and taking your money. If you like the clubs, it's the best in the world. Coco Bongo is the very best club/stage show imaginable. There are plenty of restaurants and fantastic shopping if you like the big malls,... More 

Was this review helpful? Yes 2
Edmonton
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 22, 2012

The hotel was absolutely beautiful! I was disappointed with the way the hotel manager handled my theft complaint. I understand that if something isn't in the room safe then it's my fault- but I have had better customer service in retail and with cell phone companies. Then I started putting things that I bought into the safe because I was... More 

Was this review helpful? Yes 5
Puerto Rico
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2012

We just came from Cancun two days ago... It was great! The food was very good and the service was excellent. We want to thanks Ernesto our waitress for being there for us... and also Julio... You will get everything that u see in the pictures and even more. Do not believe the bad reviews. We will come back next... More 

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2012 via mobile

Beautiful resort, close to the airport. Bus will take you wherever for $0.70 per person. Beach and pools are great, pool bar is very convenient. Staff are extremely friendly and accomodating. The italian restaurant, buffet and dinner buffet Are all delicious. DO NOT GO TO THE GOURMET TAPAS RESTAURANT. youll be there for 2 hours for them to feed you... More 

Was this review helpful? Yes 2
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  • Room service(12)
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  • Very nice(6)

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#35 Spa Hotel in Cancun
#41 Romantic Hotel in Cancun
#42 Top resorts Hotel in Cancun
#50 On the Beach Hotel in Cancun

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