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All 175 Cancun hotels

Oasis Sens

3.5 of 5 Resort (All-Inclusive)   |   Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
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Oasis Sens
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Ranked #63 of 175 hotels in Cancun
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1,410 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (350)
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English first
Calgary, Alberta
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the Oasis Sens from March 30th to April 13th,we started with 6 people and ended up as a group of 12 for a time as friends and family joined us. Two of our new arrivals were told they were overbooked and would have to stay elsewhere, they were our family and my brother kicked up a stink... More

Was this review helpful? Yes 1
Columbus, Ohio
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

The trip was not perfect but for the money and understanding our expectations it was actually pretty good. I would consider going back (and giving 4 star) if it weren't for the AC in the room. ScubaSteve below must have been lucky on getting one that worked, it wasn't an expectation issue. It didn't work and was very loud while... More

Was this review helpful? Yes
Keswick, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here from April 5 to April 12 2014. It was trip advisor that led us there, knowing full well that not all reviews are coming from level headed travellers we went for the S'aan Khann package. Check in: We had specified a room with a pool, we got the Sunset side for the first day... More

Was this review helpful? Yes 8
Atención C, RP at Oasis Sens, responded to this review

Dear Stephen, Thank you very much for sharing such detailed comments with TripAdvisor’s readers, we feel completely honored that your stay was amazing. We wanted to let you know that we have a policy that specifies that our guests cannot reserve a lounger at the pool or the beach for more than an hour without being use; we are working... More

Boston, Massachusetts
1 review
2 of 5 stars Reviewed 2 days ago NEW

I just wish I had paid heed to all the reviews before booking this hotel, and now I hope others do so here I am writing about my unpleasant experience with this hotel. Same story I guess...I reach there at 3 pm to find out that the hotel is OVERBOOKED! It looked like the front desk had the whole spiel... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We paid $350/each for the Groupon for 5 days and 4 nights and overall it was a great price for all inclusive drink and food. However; If you are expecting great service and hotel room, this is not the place for you. Right when we arrived at the entrance, we were separated from our friends and the door bell guy... More

Was this review helpful? Yes 1
Atención C, RP at Oasis Sens, responded to this review

Dear Amanda, We appreciate the time you have taken to share such detailed comments about your experience. We will be paying special attention to the maintenance of our facilities and rooms to avoid any issues in the future. We are truly sorry for the unpleasant experience with front desk. We are very devoted to our guests, and the staff is... More

Stamford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Me and my boyfriend visited this hotel from April 9-April 13. let me start by saying that we visited this resort 4 years prior when it was the Grand Oasis Playa (much better resort theme/environment). This resort has changed for the worst in our opinion which i will explain why in a second. let me start with the positive: Bell... More

Was this review helpful? Yes 1
Atención C, RP at Oasis Sens, responded to this review

Dear Anabel, We are truly sorry for the inconveniences you encountered during your recent stay. We offer our sincere apologies. Please note that all of your comments and opinions are very important to us and will be submitted to the corresponding departments to take the necessary actions to correct them and avoid them in the future. We greatly appreciate the... More

Spokane Valley, Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

where to start? lets start from check in. The man tells us that after we check in he will tell us all about the resort we thought he worked for the resort but he actually worked for the company trying to sell us a Vacation package. They bug you every time we walked through the Lobby they would not take... More

Was this review helpful? Yes 1
Atención C, RP at Oasis Sens, responded to this review

Dear Catheresa, Thank you for taking the time to give us your opinion about your experience. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. All your comments are fully considered in order to improve our range of services and facilities. We wanted to let you know that we... More

Outaouais
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visited from March 29th to April 12th and I can assure you that this holiday was great and relaxing. We had a beautiful room including two beds as requested, a fridge full of water, beer and soft drinks. There was also a safe (free of charge) for our belongings, passports etc. The housekeeping, although a little late in the... More

Was this review helpful? Yes 4
Atención C, RP at Oasis Sens, responded to this review

Dear Nicole, Thank you for taking the time to share your experiences and for being a repetitive and loyal guest. We are completely honored that your fourth stay was as good as the first. It is a pleasure to know you enjoyed our facilities, restaurants and personalized service. We are proud to say we have a staff always ready to... More

Pittsburgh, Pennsylvania
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First, about us: We are a married, gay couple. We consider ourselves to enjoy good food. While we like to drink, we aren't heavy partiers. We enjoy wine very much. This was our first time staying at an all inclusive resort. We picked the SENS because of its advertising to LGBT travelers – we wanted to go somewhere that we... More

Was this review helpful? Yes 6
Atención C, RP at Oasis Sens, responded to this review

Dear Philip, Thank you for taking the time you have taken to share such nice and detailed comments about our hotel. We are glad you enjoyed the restaurants, facilities, entertainment and personalized service we offer. Our staff gives their best at all times to make every single one of our guests feel at home and make sure they have a... More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

When we first arrived our experience was great with Rafael taking our bags and handling all of that mess for us. Check in was pleasant, drinks provided as soon as we we entered the registration line. 4 drinks in and we were registered. After we arrived in our room....we discovered there were 2 bottles of water and 2 beer a... More

Was this review helpful? Yes 4
Atención C, RP at Oasis Sens, responded to this review

Dear Michael, Thank you very much for your kind and positive review. We are delighted you enjoyed our entertainment. An important part of our effort is to create unforgettable experiences and our entertainment department works hard to offer shows and activities to achieve it. We greatly appreciate the special mention of those members of our team who helped make your... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(12)
  • Pool area(6)
  • Very nice(6)

Additional Information about Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#28 Business Hotel in Cancun
#45 Top resorts Hotel in Cancun
#52 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Oasis Sens 3.5*
Official Description (provided by the hotel):
CONCEPT~ Oasis Sens~ The Pleasure Resort~ “O yes – I’m sexy, sensuous…an adults-only resort that’s romantic, relaxing and a little risqué. Warm and inviting, I welcome my friends from the LGBTA community. Follow your bliss and learn my secrets -- from my foodie-friendlygourmet dining experience to my exclusive Sian Ka’an preserve,a true Shangri-La, a lost paradise on earth." This 5 star all inclusive hotel is focused on relaxation, ideal for couples who enjoy a romantic atmosphere surrounded by a Chill-Out environment and having the amazing Caribbean beach and the Nichupte Lagoon as a background. LOCATION: Oasis Sens is located in Cancun’s hotel zone, 14 km away from the International Airport. Nearby you can find shopping, discos, restaurants and golf courses. FACILITIES: Surrounded by the Nichupte Lagoon and the spectacular turquoise sea, Oasis Sens offers VIP lounge services, air conditioned lobby, 9 restaurants to satisfy the most demanding palates, 9 bars, 3 swimming pools (two of them infinity), Sensoria spa & gym, tennis & multipurpose courts and boutique. COMFORT: Because of its great location, you can choose rooms with ocean or lagoon views. Oasis Sens has 362 rooms, many with a balcony, and 26 Sian Ka'an Club suites with an expanded terrace. All of them have air conditioning,private bath, canopy King Size bed or two double beds, 42" flat screen TV with cable service and PPV channels (Pay Per View), WiFi, Ipod station, telephone, in room safe ($), hair dryer, vanity mirror, upgraded sens amenities and minibar. BECOME A MEMBER OF OASIS SIAN KA’AN CLUB AT OASIS SENS AND ENJOY THE SPECIAL BENEFITS:The closest concept to paradise offering you the gate to heaven through its exclusive virgin beaches at Sian Ka’an surrounded by more than 2471 acres of tropical jungle and Caribbean Sea. We give you an all natural, private, and exclusive piece of heaven for your enjoyment.Smart Car to enjoy Cancun and Riviera Maya(Insurance payment not included, Private check-in & check-out, Late check-out and early check-in subject to availability, Private concierge, Exclusive areas and restaurants in Oasis Sens Benazuza Restaurant is included (no additional cost)Superior rooms with ocean views, Jacuzzis or private pools, Premium in room services, Pillow menu, Minibar upgraded, Special room service menu, Free internet access. ... more   less 
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Also Known As:
Sens Del Mar Hotel
Sens Del Mar Hotel Cancun
Grand Oasis Playa
Grand Oasis Playa Cancun
Oasis Playa
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun

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