We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Oasis Sens

Hotel website
Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Special Offer
Summer Sale: Over 50% Off
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grand Oasis Sens
Professional photos View all
Browse nearby
Grand Oasis Sens
Write a Review

2,470 reviews from our community

Traveler rating
    983
    740
    361
    190
    195
See reviews for
135
1,488
84
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (609)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2470)
  • Mar-May only
    (797)
  • Jun-Aug only
    (480)
  • Sep-Nov only
    (458)
  • Dec-Feb only
    (735)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Aldo Castillo, luis, Karen, Mel, and Tiara from the entertainment staff were awsome. They put on a great party. They treated my wife and friends very well. The pools were very clean. The sand was very clean. The bartenders were fast and courteous.

Was this review helpful? Yes
Edmonton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

It is very easy to travel with Sunwing and Nexus Tours! Landing in Cancun I didn't need to worry about how to get to the resort. Everyone working knew what was going on and was able to direct me to the right transportation. Not to mention, they are some of the politest people I have ever met. The hotel that... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I enjoyed my stay here at oasis Sens cancun, and the entertainment team Karen, luis, Mel and tiara are the best entertainment team ever. They made my stay at the hotel very pleasant, there was loads of activities to do in the days around the hotel, I really liked volley ball haha and the water arobics. I would say to... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The best food was sushi, fruit and toast! The restaurants on the resort and buffets were awful. Do not expect, premium brand alcohol unless you upgrade to VIP. For some reason, they did not have wash clothes, we had to bath with hand towels. The height to get the shower is not handicap accessible. Additionally, restaurants and buffets that are... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The entertainment team, Aldo Tiara Mell Karen Luis were amazing. They really got everyone into the activities. They are very up beat and made the trip alot of fun by the pool. The hotel was amazing. The hotel staff was very helpful. We had a beautiful view from our hotel room. The ocean was gorgeous. We met alot of great... More 

Was this review helpful? Yes 1
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Kelseyleen, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with... More 

Omaha, Nebraska
1 review
4 of 5 stars Reviewed 4 days ago NEW

My daughter and I visited for a relaxing vacation. While the hotel may have seen it's better days and the food was so-so, the one thing that made it fun were the staff who provided fun and beverages on the beach. First I want to mention Ana, our amazingly friendly beach waitress. She always had a smile, was running around... More 

Was this review helpful? Yes
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Machelle, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. Our team gives their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We greatly appreciate all the observations you mentioned, they... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW

This was our second time at the Sens and we had fun but it was not as impressive then the first time. As described luxury and gourmet – the hotel now truly shows his age and was maybe at this description ten years ago. We found many things are broken or worn and need an update. Never less, the beach... More 

Was this review helpful? Yes
Durango, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a fantastic time at Grand Oasis Sens!! We opted for the VIP and it was totally worth it. Every morning after breakfast we would make our way down to the beach where our "beach beds" were waiting for us. We had the wonderful Kenia and Nicole taking care of us. After the first day they knew our favorite... More 

Was this review helpful? Yes
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Amy, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. It is a pleasure to know you enjoyed our restaurants, activities, facilities and especially our excellent service. We will of course congratulate our staff for being attentive, smiling, and making you... More 

Miami, Florida, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is a very very nice hotel with a breathtaking ocean and pool views, restaurants are great, special the "black hole" an amazing food experience.. I was worry about the location. But is only 10 min away from coco bongo bar area and 10 dollars cab. The hotel also have adult activities and a very nice cabaret show at the... More 

Was this review helpful? Yes
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Juan, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. We are glad you were able to experience one of our most outstanding restaurants. We will congratulate the entire team for their exceptional creations. Every dish that leaves the kitchen is... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The following hotel employees (among many) made the visit very good. Lizzete Bueno, Eduardo Cruz and Valentina Beigun. This hotel needs renovation/restoration, new furniture, anything that can be of good impression to the guests. Something is missing. But the service...OMG...AMAZING!

Was this review helpful? Yes
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for choosing us as hosts of your stay here in Cancun. We greatly appreciate your comments and will take these into account when making adjustments to our resort. We greatly appreciate the special mention of those members of our team who helped make your stay an enjoyable one. We will of course congratulate them for their... More 

Hotel Review Summarization

What travelers say

  • Room service(7)
  • Pool area(6)
  • Very nice(3)
Questions? Get answers from hotel staff and past guests. Ask a question

3,373 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2621)
Viewed
Room/suite (342)
Viewed
Pool/beach area (669)
Viewed
Bathroom (34)
Viewed
Dining (319)
Viewed
Hotel & grounds (541)
Viewed
View from room (220)
Viewed
Family/play areas (27)
Viewed
Business center/function rooms (10)
Viewed
4:27
Videos (4)
Viewed
Other (455)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (681)
Viewed
Amenities (101)
Viewed
Beach (54)
Viewed
Pool (69)
Viewed
Pool Vip (23)
Viewed
Restaurants and Bars (167)
Viewed
Standard Room with Lagoon View (57)
Viewed
Standard Room with Ocean View (53)
Viewed
Suite (79)
Viewed
The Hotel (78)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (7)
Viewed
Dining (18)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Other (31)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities