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All 178 Cancun hotels

Grand Oasis Sens

3.5 of 5 Resort (All-Inclusive)   |   Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
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Grand Oasis Sens
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Ranked #63 of 178 Hotels in Cancun
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2,027 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 2 days ago NEW

Marg and les. Liverpool ENGLAND. We stayed here in November, and although I enjoyed my stay my partner who has c.o.p.d. found the stairs to much, he informed me it was 32 steps down to the buffet for breakfast, he gave up going for breakfast the last week.Dont understand why there was no lift to it In fact most of... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are scheduled to arrive at the Oasis Sens of February 14th, Valentines day. After reading the reviews and recommendations concerning the hotel I contacted Southwest Vacations who I booked my vacation through and they put me in touch with TravAmerica, the company who represents Oasis Hotels and Resorts. I spoke with Magali in their office and I could not... More 

Was this review helpful? Yes 2
Saskatoon, Sask.
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed at the oasis sense in April 2014. We took the hotel tour and ended up buying a two week package from unique vacations. They booked us a room , and then cancelled it on us. So far, no refund, they pretend to not know english when I call them, and do not answer e-mails. The hotel claims they... More 

Was this review helpful? Yes 1
Slave Lake, Canada
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Trip report Oasis Sens January 11-18th Oasis Loves You? Perhaps a really really strong like. My Girlfriend and I went to the Oasis Sens from January 11-18 2015. Check In: When you arrive you are whisked to the VIP check in. It was around 6 to 630 and we were tired from travelling all day but anxious to get going... More 

Was this review helpful? Yes 10
Minneapolis, Minnesota
Contributor
19 reviews 19 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We just got back from a week at the Oasis Sens using a Groupon purchase (we also saw a lot of people there with Sunwings wristbands). Our room was clean, fairly updated (the only place we saw wear was in the grout in the bathroom), and had a nice ocean view. The location is wonderful- about 15 minutes from the... More 

Was this review helpful? Yes 4
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Guest, We appreciate the time you have taken to share such detailed comments about your experience. We are glad you enjoyed our facilities, service and entertainment. Our performers train hard for the shows that we put on for our guests so we are delighted that you enjoyed these. We are sorry to hear that the food did not meet... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you are looking for a great hotel to relax and have a good time in Cancun with your partner, then go for Grand Oasis Sense. It is an Adult Hotel and very quite, you will not be disturbed at all, if you want more action you can visit the other branch (sister Hotel) Grand Oasis Cancun.

Was this review helpful? Yes 2
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for sharing your comments; we are pleased you liked our adult’s only concept and our calm and relaxed atmosphere. We look forward to welcoming you once again. Please feel free to contact us if you need assistance with anything to make your next stay a unique experience. Kind regards. More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

staff always cleaning.never a dirty bathroom or floor.even at buffet more cleanup then service or interaction with us.hotel facilities very good.service was good,room burnt out light,shower hand wand not working,not much of oceanview,no coffee maker.coffee only at coffee shop it was really good,but buffet coffee sucked and got worse for dinner.buffet some pork n beef not well done,i was sinking... More 

Was this review helpful? Yes 3
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Guest, It is a pleasure to know that you enjoyed our adults-only concept and our calm and relaxed environment. Thank you for letting us know the inconveniences you encountered with your room, we will let our maintenance department know in order to avoid any discomforts in the future. We appreciate your feedback; we will definitely consider them as areas... More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The resorts sits on a beautiful stretch of beach. We had three rooms all ocean view. One had a huge balcony. The second had an adjoining room to the first with just a window. The third had a small balcony. Some of the lights are burned out in the room. The ceiling fan in the bathroom never did work. We... More 

Was this review helpful? Yes 2
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Laura, Thank you for letting us know the inconveniences you encountered we have reported these to our maintenance and housekeeping departments to make sure we avoid them in the future. One of our policies is to require reservation at some of our restaurants to ensure consumer satisfaction, specialized service and comfort. We also offer several different restaurants you can... More 

Hannibal, Missouri
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just returned from a week of vacation at this resort. We arrived on Sunday 1-11-15 and left on 1-18-15. This was our 1st trip through our new vacation club, Lifestyles Vacation Club. Our room was on the top floor with the "lagoon" view, which IMO was just fine. We had a private 20X20 deck with a private plunge pool.... More 

Was this review helpful? Yes 5
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Steve, It gives us great pleasure to know that we were able to make your first visit so pleasant and that we met your expectations. We are pleased you liked our adult’s only concept and our calm and relaxed environment. We apologize for the inconveniences you encountered in the room, we are glad the issues were resolved immediately. We... More 

Regina, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here the week of Jan 10. Based on pics and some reviews I thought ok maybe this is a five star but its more like a 3. The vaction started out on a bad note when we ur Sunwing flight was delayed 6 HOURS because one flight attendant called in sick and they had to bring someone in... More 

Was this review helpful? Yes
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Crystal, Thank you for your comments and we are truly sorry we were not able to meet your expectations. We try to do our best to satisfy all of our guests by providing a wide variety of services. We are sorry to hear that the food is limited, we offer several specialist restaurants like our Benazuza Restaurant with molecular... More 

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  • Room service(12)
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Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#35 Spa Hotel in Cancun
#41 Romantic Hotel in Cancun
#43 Top resorts Hotel in Cancun
#50 On the Beach Hotel in Cancun

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