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Grand Oasis Sens

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Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
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Grand Oasis Sens
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Grand Oasis Sens
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2,352 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norman, Oklahoma
1 review
4 of 5 stars Reviewed yesterday NEW

Overall, this is a decent place to stay, it is all about managing your expectations and making the best out of what happens. There were some issues with the stay, but we thought they were not such a big deal (these were the kinds of things that could have happened everywhere in the world). With some assertive but polite talks,... More 

Was this review helpful? Yes
Abbotsford, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

A stunning beach, more restaurants than we could try in a week (try the Black Hole.....you won't regret it), energetic staff (love ya, Aldo), and actually comfortable beds!! I would highly recommend this place. Tony, Karen, Luis.... You guys rock!! And then there's the foam party......

Was this review helpful? Yes
Westminster, Maryland
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We won't be back to this hotel. This was our first time to Cancun and the hotel did not leave a good first impression for us. We came on our honeymoon and the first day we got here we thought about trying to get early flights home. Because we had the honeymoon package we had the VIP check-in. There is... More 

Was this review helpful? Yes 6
Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff was friendly, fantastic, and very helpful. we were picked up at the airport by the resort crew. The room was clean and perfect with a large balcony, private pool and ocean view. The safe box was a great idea, you put your own code with a key.The mini fridge was restocked daily. There are a lot of different... More 

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Was this review helpful? Yes 2
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for the flattering words and for sharing your experience with us on your recent visit to Cancun, celebrating your honeymoon. It is a pleasure to know you enjoyed our food options, especially our molecular restaurant; it truly is an authentic culinary experience. Our entertainment team works hard to put on activities and shows for our guests... More 

Coloma, Michigan
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I choose this resort because it was adults only and we wanted a relaxing time away. Overall, we had a wonderful time and would reccomend it to anyone. The staff was so friendly, and went out of there way to be helpful. The entertainment group, Antonio and his mates were amazing! They were so much fun, and... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Just leaving the resort today and have a good time with my fiance. I have enjoyed the facilities and the location of the hotel and the fact it is an adult only hotel. The entertainment team have been great especially Antonio and Karin, who have made the days more fun with loads of activities. Good job guys! Along with all... More 

Was this review helpful? Yes 1
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear John, Thank you for sharing your comments, we are glad you had a nice stay and that you enjoyed our facilities, entertainment, and service. We work hard to create positive experiences for our guests and for you to remember our hotel with a huge smile. It was a pleasure to have you and your fiancé as guests; we hope... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms were great.. Our view was spectacular.. The entertainment team especially Antonio was really friendly when we arrived and we took part in the activities that the animation team provided.. It was a really great 10 days for me and my fiancé... We defiantly recommend for other couples who have never been to cancun!!!

Was this review helpful? Yes
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with... More 

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Really enjoyed the resort. Staff was friendly and helpful. There were multiple restaurants with good food. Especially enjoyed the Black Hole blind tasting experience. The crowd was excellent. Lots of partying and general all around good time. Wife & I stayed in one of the Sian Kaan rooms. The room was decent, but not opulent. Excellent views of the ocean.... More 

Was this review helpful? Yes 1
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for your kind comments; we are delighted you enjoyed your vacations and happy you received an excellent service. We are glad you were able to experience one of our most outstanding restaurants. We will congratulate the entire team for their exceptional creations. Every dish that leaves the kitchen is a true delight and an authentic culinary... More 

Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I came back to this resort for the second time this year last week. Each experience was different dependent on the time of year and mix of guests. In February we had more of a party experience and this time was just all out wonderful relaxing as there were less and more mature guests. Both were a... More 

Was this review helpful? Yes 3
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Rose, We are very pleased that your second stay with us was as good as the first and delighted that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

One of the worst vacations I ever had. First thing hot room & no mini fridge. It took the resort 2 days to remedy the situation. Second thing safe box would not open & couldnt get my medications from inside, called front desk said they would send tech but didnt come to fix until 2 hrs later. Third thing cable... More 

Was this review helpful? Yes 3
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, We are truly sorry for the unpleasant experience and we apologize for the inconveniences you encountered in the room. We will send your comments to our managers to make sure our personnel solve any setbacks in a timely manner to avoid any discomforts. We wanted to highlight that we offer six different lunch options for our guests to... More 

Hotel Review Summarization

What travelers say

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  • Very nice(3)
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