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All 177 Cancun hotels

Grand Oasis Sens

3.5 of 5 Resort (All-Inclusive)   |   Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
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Ranked #63 of 177 Hotels in Cancun
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1,953 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
2 reviews
1 of 5 stars Reviewed yesterday NEW

ITEMS WERE STOLEN FROM THE LOCKED SAFE, hotel did not refund me. Rafael from security is a nice person but unfortunately that did not help me to return my stolen money from the locked safe . Hotel hasn't provided me with any copies of the investigation report. Bartender at the reception bar was rude. Jonathan and Jorje from the entertainment... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I vacationed here the second week of December with my boyfriend and we LOVED it. The staff was so friendly and helped you out any time you needed it which was nice :) Food : we ate at the MOONLIGHT every single day! It's the Italian place and I would recommend everyone to try it, no reservations necessary and the... More 

Was this review helpful? Yes 2
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Heidi, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you and your boyfriend as guests. Thank you for the kind comments, we are glad you received a great service. Our staff aim to make all our guests feel at home. We are happy to hear you... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

An amazing experience! The hotel is beautifull excellent service specially the guys at the beach bar were super friendly and fun! Jose , Alejandro and Lucero were there every day with all the good vibes!!

Was this review helpful? Yes 2
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for taking the time to share such nice comments about our hotel. We are very happy we were able to meet your expectations. We work hard to create positive experiences for our guests to remember our hotel with a huge smile. We will of course congratulate our staff for their great work. We hope you can... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Great stay here in cancun.Nice weather ,awesome place and special mention Jose Luceto and alejandro at mare bar on the beach!!!Their drinks was awesome and great professional service .!!!I highly recommend u to have à drink there!!!Viva cancun!!!!:) Éric from Montréal. Déc. 19

Was this review helpful? Yes 1
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Eric, Thank you for the special mention of those members of our team who helped make your stay an enjoyable one. We will of course congratulate them for their great work. Our staff work hard to create a great experiences for our guests to remember. We look forward to seeing you again soon, kind regards. More 

New York City, New York
Top Contributor
91 reviews 91 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel is very open and fresh, staff very friendly and willing to serve. The room was very fresh and white, hard color for a hotel room..., was kept very clean. If you are with your significant other try a room with a pool on your balcony, but then again if you are at the pool there are snacks and cocktails.... More 

Was this review helpful? Yes 2
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Guests, Thank you for choosing us as the host of your stay in Cancun and for taking the time to give your thoughts on your stay with us. Our performers train hard for the shows that we put on for our guests so we are delighted that you enjoyed these. We are happy you enjoyed the dining experiences we... More 

Windsor, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful time @ Sens. Congratulations to all staff, helpful, very friendly and smiling all day long. Special thanks to Captain Juan Zambrano, Fidel and Alfonso from Restaurante Benazuza. Panta is a sweetheart with big smile always. We enjoyed all shows and the cruise a lot. Thanks millions.

Was this review helpful? Yes 1
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Guest, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful... More 

Coleman, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It was with great excitement that I travelled down south for the very first time. We were excited, as well as terribly hungry when we arrived to the Oasis Sens. The checkout procedure was a mess, and my agitation grew further.( I get cranky when I am hungry) After ditching our belongings in our room we ate at the buffet.... More 

Was this review helpful? Yes 2
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for choosing us as the host of your stay in Cancun and for taking the time to give your thoughts on your stay with us. Our performers train hard for the shows that we put on for our guests so we are delighted that you enjoyed these. We appreciate your observations and comments, we will definitely... More 

Terrebonne, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is fantastic. Arrival to departure the services, grounds keeping, employes always smiling and buffet was 4 stars. Try the Benanuza for a culinairy expérience! Rooms on the océan side are sunny and confortable. Pools for everyone, quiet and party thanks to Sabina and her team! Would not hesitate to go back.

Was this review helpful? Yes
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Nikky, Thank you for your comments. We appreciate the time you have taken to give your opinion on your stay with us. It gives us great pleasure that you enjoyed our restaurants; we take great care in providing variety and quality in all of our establishments. We are glad you had the opportunity to visit our molecular gastronomy restaurant... More 

Seabrook, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel and location are excellent & the views are great (unless you are on the lagoon side, in which case you might just as well have stayed downtown.) Amenities, food, services, etc. are all done on the ultra-cheap. Food is barely passable, with many menu items unavailable. Expect one wash cloth for every to guests. Liquor is way below... More 

Was this review helpful? Yes 1
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Albert, We are sorry to hear that the food did not meet your expectations; we offer several specialist restaurants as well as a buffet restaurant, which aim to cater to all tastes. One of our policies is to require reservation at some of our restaurants to ensure consumer satisfaction, specialized service and comfort. We also offer several different restaurants... More 

Montreal, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an amazing week at the Oasis Sens. It was my first time in Cancun and I really enjoyed it. It was exactly what we needed; only adults and relaxation. You just walk through the pool and the servitors ask you if you want a drink. They smile all day long and they are friendly the whole time. The... More 

Was this review helpful? Yes 7
OasisPR, RP at Grand Oasis Sens, responded to this review

Dear Dou, It is a pleasure to know that you enjoyed our adults-only concept and our calm and relaxed environment. Thank you for the special mention of those members of our team who helped make your stay more pleasant. We will of course congratulate them for their amazing work. We are happy to hear you enjoyed our restaurants. We go... More 

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  • Room service(12)
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  • Very nice(6)

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#35 Spa Hotel in Cancun
#41 Romantic Hotel in Cancun
#42 Top resorts Hotel in Cancun
#50 On the Beach Hotel in Cancun

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