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All 174 Cancun hotels

Grand Oasis Sens

3.5 of 5 Resort (All-Inclusive)   |   Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
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Grand Oasis Sens
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Ranked #70 of 174 Hotels in Cancun
A recent review
5 of 5 stars reviewed 2 days ago
TravellinProp Quispamsis, New Brunswick
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2,173 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars NEW

Our expectations in Mexico are average. This resort does have great pools and a great beach. There are many restaurants to select from, unfortunately the food is below avareage and the service is terrible. The only exception to this would be the Italian restaurant, where the food is good and there is one waiter that is great. (Emilio) Most of... More 

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Quispamsis, New Brunswick
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent a week at the Grand Oasis Sens last May. Check in took a bit of time but we expected that as we arrived at Noon. So we spent our afternoon at the VIP pool. We had booked Sian Kaan rooms and we weren't disappointed. The room was awesome. We were down front right above the beach. The view... More 

Was this review helpful? Yes 4
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, It is a pleasure to know you had a great time with us and delighted you enjoyed our facilities, restaurants and personalized service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a... More 

Fort McMurray, Canada
Top Contributor
105 reviews 105 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Since trip advisor won't publish my review on oasis sens.. I'll keep it short, rooms are horrible ac barely works rusty nails on in room pool deck.. Time share in lobby all morning and afternoon... Food is nothing special at all.. Also instead of taking the time share time to the other oasis, just go there your allowed to ask... More 

Was this review helpful? Yes 3
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Than you for your comments and we are truly sorry we were not able to meet your expectations. We are currently undergoing renovations on our rooms to make sure they are in proper conditions once assigned to our guests. We will also pass along your comments to the maintenance department to make sure the issues you mentioned are... More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Normally, I am not inclined to write reviews, but given the naysayers here I thought I would share my experience. First, those people who experienced the overbooking problem have every right to complain, but from what I saw it was an anomaly. Arrived February 26 and left March 3. Resort is very close to the airport, around 10 minutes. That... More 

Was this review helpful? Yes 4
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Steven, We are delighted your stay with us was pleasant, we try our best to make our guests’ experience a positive one. Our entertainment team works hard to put on activities and shows for our guests so we are delighted that you enjoyed these. Thank you for pointing out the minor adjustments we can make to meet our guests... More 

Ontario, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'd like to start by saying that I had anxiety over this trip due to the reviews I read regarding the hotel being overbooked. I have traveled to a lot of all inclusive properties in various locations. I would rate this hotel as being average. We booked with SunWing and upon arrival had a room waiting for us (we checked... More 

Was this review helpful? Yes 1
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, First and foremost we would like to thank you for choosing us as hosts of your stay here in Cancun. We are glad everything in your room worked properly and happy you enjoyed our restaurants and drink options; we take great care in providing variety and quality in all of our establishments. We hope to have the honor... More 

Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Nice - They have waiters/waitresses on the beach to bring you drinks. The Mexican, Italian restaurants were very good. As was the chicken place by the pool. The entertainment at night was ok as well. Bands and firedancers were all nice. Smoothie bar on the beach was nice. The Room for Improvement - The pay restaurant while different was... More 

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OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Chris, Thank you for taking the time to share your experience. We are delighted you enjoyed our restaurant and drink options, our entertainment and our service. We appreciate your feedback on the areas we can improve; we always take our guests comments into account in order to exceed their expectations in the future. It is a shame to hear... More 

Saskatoon, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner and I spent 7 days at the Grand Oasis Sens (Feb 21 to Feb 28) and enjoyed it immensely. First off, the staff was very friendly and treated us very well. Secondly, the food was fantastic! Every restaurant we visited provided a delicious and unique experience that made the time spent at the resort all that much better.... More 

Was this review helpful? Yes 4
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Craig, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. We are glad you enjoy the great variety of restaurants we offer, our chefs and cooks are always innovating to offer the best dishes for our guests to enjoy a unique... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our trip from 21 to 27 February I start with the pro The place is clean staff is friendly They also have a party called kinky on board on Thursday which is on a pirate ship which is awesome. Con place is fully booked and I feel little bit under staffed my room hair dryer was broken and I asked... More 

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Manchester, Connecticut
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I'll start by saying that overall I had a great time and despite any setbacks, it was all worth it overall. This is my second trip to Cancun and I had a much better experience last time. My fiance and I booked this trip through Groupon/Vacation Express in November. I had read some of the reviews on TA and had... More 

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Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Checking into the hotel was quick and easy, as a Sunwing traveler we were sent to a different area in the VIP. Got to the room and it was beautiful, and had a not bad view. Once settled in we then went to the dinner buffet and were expecting a line as many reviews had said there would be. Food... More 

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  • Room service(12)
  • Very nice(6)
  • Pool area(6)

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#37 Spa Hotel in Cancun
#40 Romantic Hotel in Cancun
#45 Top resorts Hotel in Cancun
#53 On the Beach Hotel in Cancun

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