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Caribbean Princess Resort

3.0 of 5
Calle Galeon D9-5 Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Caribbean Princess Resort
Ranked #143 of 175 hotels in Cancun
3.0 of 5 stars 257 Reviews
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257 reviews from our community

    Trip type
Traveler rating
    63
    67
    32
    39
    56
Date Rating
BC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2010
1
person found this review helpful

WORST HOTEL EVER!!!! Toilettes dont work, showers only run cold, beds are hard, food is disgusting, hot tub broken, smells of sewage the staff sucks and there are no other quests! Do not book here! I left and went to the Riu Caribie that hotel was amazing and I recommend there instead. Pay the extra and go to a better... More

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winnipeg, manitoba
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2010
1
person found this review helpful

My husband and I stayed at the Caribbean Princess Hotel just this past February and it was fabulous! The food was excellent , the staff are more than ready to help you at any time. The rooms are older looking, but clean. The beds were clean, the toilets flushed with a bit of difficulty but they do the job. If... More

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Brighton
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 5, 2010

Stayed at the Caribbean Princess with friends this week and after reading all the bad reviews like many I didn’t really want to go! I’m going to keep this simple, the Caribbean Princess is fine if you’re away with light hearted friends on the booze and want some where cheap to stay. This hotel is NOT GOOD if you’re away... More

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Edmonton
Reviewer
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Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 14, 2010

During our stay - Feb 6 to 13, 2010 Hotel old but one can see it had it's place as a top notch Hotel in it's time, lot's of marble. Bad; First part of stay No Hot Water, Which only mattered when the shower worked. Pool Side chairs, and ensuite chairs, Old with several broken. Dock in ill repair, some... More

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london
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 13, 2009
1
person found this review helpful

We exchanged through RCI; we were only people there for our week apart from one American couple for one afternoon & a Mexican family for a day. No wonder! Our first room had dead cockroach, non working TV, no hot water, hole on bathroom wall where extractor had been removed; dirty bath area, poor working shower. We were transferred to... More

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UK
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 26, 2009

I stayed at this hotel in February 2002 and had a lovely time. The food was excellent and you could have omelette, scrambled eggs or fried eggs made freshly in front of you. There was also toast fruit yoghurts and cereal. The entertainment was great and good fun the lunch and dinners were all good and has various themes and... More

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toronto
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 3, 2009
4
people found this review helpful

I arrived at this hotel in the pouring rain. Staff appeared accommodating and friendly. I was led to room 101. Here's what I found. #1 Air conditioner, (freezing cold) was beside the bed and it sounded like a freight train. #2 The washroom stunk to high heaven and the toilet did not flush. #3. There was a mutant-like black coloured... More

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rachel_lovelee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2009
1
person found this review helpful

My sister and I went to the C.P. in March. We were surprised when we got to our room because we had a master suite-which was beautiful. We never requested one but we were happy to get it. The room itself was very nice and clean, it had a living room, kitchen and seperate bedroom. An hour into our stay... More

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South Britain
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 18, 2009
1
person found this review helpful

Well that's about the only positive thing me and my wife took from this trip, our first week was filled with tender oven pork but it failed to make a return in week two, and was replaced every night with the reconstituted gelatine meat that is 'spam'. The food was horrific! The Staff where of excellent manner and very welcoming,... More

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cardiff,uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 26, 2009
1
person found this review helpful

we,ve just got back from staying at the caribbean princess hotel,and may i say it did,nt meet our expectations, we went there with a five year old child,and friends of ours had a couple of children too,there is nothing to do for the children apart from playing in the pool,also the adult entertainment is a bit of a joke, there... More

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Additional Information about Caribbean Princess Resort

  • Caribbean Princess Hotel
  • Caribbean Princess Cancun
  • Caribbean Princess
Address: Calle Galeon D9-5 Zona Hotelera, Cancun 77500, Mexico
Price Range: $

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