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Crown Paradise Club Cancun

3.5 of 5
Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #49 of 170 hotels in Cancun
4.0 of 5 stars 2831 Reviews
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2,831 reviews from our community

What travelers say about this hotel
  • Very good(77)
  • Adult pool(72)
  • Room service(68)
  • Great time(53)
  • Wayne Boots(46)
  • Water park(33)
  • French restaurants(29)
  • Lobby bar(26)
  • Beach chairs(7)
  • Bad reviews(6)
Traveler rating
    867
    994
    439
    296
    235
Only show reviews for Family (1114) | Couples (413) | Business (10)
Date Rating
Vicki1971_12
Chester, United Kingdom
1 review
13 helpful votes
3 of 5 stars Reviewed January 16, 2012
13
people found this review helpful

First off, we arrived late (due to flight delays) and there was only 1 person on reception. It took about 1 hour to get our room keys. They knew we were coming but would be delayed so they should have compensated for delays by getting extra staff. The room was great, large, airy, fab view and the air-con worked. Facilities... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
January 18, 2012

Dear Hotel Guest, I would like to thank you for taking the time to review our hotel on Tripadvisor. We take your comments very seriously and adjust our services accordingly as much as possible. Thank you for reviewing the pro's and con's of your stay! It is just as helpful for us to know what you like as well as... More

Rico Z
Toronto, Canada
1 review
10 helpful votes
3 of 5 stars Reviewed January 15, 2012
10
people found this review helpful

If you want to travel cheap and you don't care much about the food this hotel is for you. On the positive sides, this hotel is nice and the staff is very friendly and helpful, drinks are good and wines are decent. One (big) downside if the food though, it is very limited and of low quality, I must clarify... More

Was this review helpful? Yes
Lisa Juliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review
January 18, 2012

Dear Hotel Guest, Thank you for your review on Tripadvisor. Your comments help us to evaluate our services and facilities and gives us opportunity to improve. I want you to know that I have forwarded your comments to our executive chef and the director of food and beverage. Your comments are important. I am very pleased to know that you... More

KevinInWashDC
Arlington, VA
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed January 14, 2012
1
person found this review helpful

For a 3.5 star hotel that caters to families, this is a great choice! Like any hotel that isn’t an expensive 5 star, you just have to do a little extra planning to make it an enjoyable stay. It’s a clean resort that tries hard. Prior to going to Crown Paradise, I was a little apprehensive based on the reviews... More

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nikibre
Menomonie, Wisconsin
Reviewer
4 reviews
17 helpful votes
5 of 5 stars Reviewed January 14, 2012
14
people found this review helpful

my husband and i just got back from a week stay we had a wonderful time the staff is amazing don't worry if you cant speak Spanish because they all speak pretty good English. If you have the extra money and are not traveling with kids go for the CROWN CLUB room you get your own private lounge amazing bartenders... More

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Fred C
Bolingbrook, Illinois
Senior Reviewer
6 reviews
8 helpful votes
4 of 5 stars Reviewed January 14, 2012
7
people found this review helpful

Just spent 7 nts at the all-inclusive Crown Paradise in Cancun with our two sons (ages 22 and 19) and found it to be a very convenient/clean resort that was a decent value for the price we paid. The entire hotel staff was extremely friendly and accomodating and the one time we called for maintenance they had someone at our... More

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LoveToTravel1444
Regina, Canada
Contributor
17 reviews
10 helpful votes
3 of 5 stars Reviewed January 11, 2012
1
person found this review helpful

Not the type to whine or complain but thought it's fair to share the bad parts as well as the good. First off I want to say a vacation is what you make it...Everyone wants different things in a resort or have low or high expectations. We have realistic expectations and will share the following review with you all. We... More

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LUERTW
North Bay, Canada
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed January 11, 2012
1
person found this review helpful

This was my third trip to Cancun and I was not disappointed. I spent most of my summer doing research on where to go as a family and I ended up booking at the Crown Paradise through Sunquest Vacations. We have just returned so I am writing this while my memory is fresh. This will not be short! We arrived... More

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SmalltownSask
Saskatchewan
Reviewer
4 reviews
32 helpful votes
3 of 5 stars Reviewed January 11, 2012
13
people found this review helpful

We booked 5 nts at the CPC Nov 29 - Dec 4/11 through Lomas(A+service) at a remarkable price. A quick 15 mins ride from the airport we arrived & greeted with champagne. Check in was slow @ 2 pm. Bracelet banded, a new thing in our travels. Purchased Wifi for use in our room @ $70. Room - Standard Plus... More

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virginia r
Massachusetts
1 review
5 of 5 stars Reviewed January 9, 2012

I planned a 6 night getaway for my husband and two children ages 12 & 10 for Christmas. We stayed from 12/24 to 12/30 at the Crown Paradise and it was truly Paradise! We have done many vacations from Cruises to Disney and this one was hands down the BEST! Everyone at the resort is so friendly and helpful and... More

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2012Trisha
Mattoon, Illinois
1 review
24 helpful votes
5 of 5 stars Reviewed January 8, 2012
24
people found this review helpful

My boyfriend and I will be staying in a honeymoon suite at Crown Paradise Club Cancun from March 10th-15th this year. I had read all the mixed reviews on this site and seeing the recent ones being more negative, I was growing more and more apprehensive about our upcoming vacation. When you save and save for a vacation given today's... More

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Crown Paradise Club Cancun Also Known As

  • Crown Paradise Club
  • Crown Paradise Cancun
  • Crown Paradise
  • Cancun Paradise Club
  • Crown Paradise Club Cancun Mexico
Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico

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Crown Paradise Club Cancun
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