Large, clean hotel. Very helpful, friendly staff. Most speak at least some english but helps if you know some spanish too. Tipping is essential to get the best service. Tip every breakfast and they will have a table with your usual drinks...eg tea, coffee ,choc milkshake for the kids ready for you at breakfast. Choice of food on the all... More

We just got back from Crown Paradise Club in Cancun. This is definitely a Family resort. This is in no way a couples party resort which didnt bother us as we took our 4 children 16, 14, 12, & 8. They all had a blast. Buffet food was good. Especially the omlet bar. The poolside snack bar and Japanese restaurant... More

This is a great hotel if you have children. We didn't but because we had upgraded before going out to the resort we were able to get peace and quiet in the adult only section of the hotel which was great and there are enough adult only sections in the hotel, ie the pool and Trafalgar bar if you have... More

I love trip advisor! I was minutes from booking 3 rooms here- until I read the reviews and found out that they provide no refrigerators in the rooms. That is CRAZY! I was really wanting to stay here because of all the kids activities- but unfortunately, no fridge is a deal breaker for me- especially because we are traveling with... More

My wife and I stayed from Jan 4th to Jan 18th in a Honeymoon Suite. I made the decision to book this room after reading all the excellent reviews on this site. We do not have children and wanted the option of using the VIP lounge to escape the noise. Boy, was that the right decision! This is an excellent... More

We went to the resort in January with our 4 children ages 9 to 13 as a group of 19. The first thing you notice is that the room is a little dated, once you get past that, the experience was great. The beds were firm and the room kept very clean, the resort is in very good shape with... More

There was 4 of us (2 couples) that stayed Jan 21-26, 2012. We were very impressed. We don't travel much and this was our first time in Cancun. Check in was fairly easy. We got one of the rooms by 1:00 and the other was not ready until 3:00, but that was the check in time anyway. The rooms are... More

I think you could do better in Cancun for about the same price.The rooms were outdated and the grounds were mediocre. There wasn't much entertainment either compared to other All inclusive we stayed in the past.If you get a great deal go for it. More

I wanted to give this resort a 4, and I wanted to give it a 2, So it gets a 3. First the bad, and it's tough to make me mad. We arrived at around 5:00 pm Sunday and got in line to check in. After checking us in and telling us about all the great amenities they then decide... More