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All 175 Cancun hotels

Crown Paradise Club Cancun

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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Crown Paradise Club Cancun
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Ranked #103 of 175 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Caribbean145 East Hartford, Connecticut
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4,450 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (678)
Date | Rating
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English first
East Hartford, Connecticut
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I visited the Crown Paradise from 4/5-4/14 with our 6, 10, and 11 year olds. Every part of the experience was great for us and them. We checked in at about 3:30 and were the only ones in line; upon reception we each received drinks and a refreshing towel. Our kids enjoyed spending hours at the Kid's... More

Was this review helpful? Yes 1
Staten Island, New York
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When we arrived to resort my wife to discover many kids with body rushes and when she is asking one mother what happening with her child? the answer was really simple 'Its allergy" this diagnoses from resort medical office for all kids. Our 15 month son was sick after 3rd days of arriving to resort. He was highly fever, lesions... More

Was this review helpful? Yes 6
Halifax, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came to crown paradise feb, after a long flight from england and a 2 hour wait in cancun airport it was safe to say we were exhausted luckily for us we were first off the transfer coach!! When we arrived at the hotel we were greeted by the bellboys who took our luggage straight off us then was given... More

Was this review helpful? Yes 2
Brookfield, Connecticut
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I NEVER go back to the same place for vacation but after last years experience at the Crown Paradise Club Cancun we had to go back. First off, my kids absolutely loved it and literally begged to go back. So we booked it for the second time. It was everything that it was last year and more. Firstly, the Kids... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

we are back off to crown paradise on the 2nd June this will be our 3rd visit to this lovely hotel I have always found the staff very friendly and the service great else I would not be going back and this time we are bringing friends with us that is how much I rate this hotel, yes in some... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello chippy1967, Thank you for your kind words, your loyalty is much appreciated. We’re looking forward to seeing you in June, please feel free to contact us directly if you need any assistance with your pre-arrival requests. Warm regards, Katarina More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed from April 6 to April 13. I will start with the most important thing (as not everyone would read long reviews): Main complain is the VIRUS that is going on there and the doctors knowing that lie!!! The virus is "Hand, feet mouth disease". Our friends' kid got sick there on the 5th day of their stay, they... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello malderr, Thank you for your feedback and for bringing your comments to our attention. We do understand your concern, and our Management team takes this kind of comments very seriously so that appropriate actions are immediately taken. We have certifications that meet the National and International standards of hygiene which require a constant supervision and inspection of all the... More

Natural Bridge, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a great family resort. There were plenty of activities for the kids. Staff was very friendly and helpful. Rooms were nice and very clean. The only negatives were the restaurants. The specialty restaurants were better but, the buffet was terrible.

Was this review helpful? Yes 2
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Saraluther, Thank you for your feedback. It’s great to hear that the the family-friendliness of our resort was ideal for your family, and that you found the activities for the kids, the staff and the rooms to your liking. We apologize we didn’t meet your expectations with our food selection at the buffet. We regret to know that among... More

Brampton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Kind of nervous after reading some reviews about the condition of the rooms Etc. It's our first time with 3 kids 5, 3 and 1. Have a few questions . Katrina- please provide your e- mail address would appreciate it. Thank you

Was this review helpful? Yes 1
Windsor and Maidenhead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 2 weeks 2-16 April 2014 with two children aged 10 and 12. There was lots of things to do for kids,they loved the kids paradise club,but probably our 12 year old was a bit too old for it, but still enjoyed some of the activities. Most of the night shows were great, a lot better than... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Tod R, We are so pleased to know that you and your family enjoyed staying at our resort. 
We appreciate you mentioning the services and amenities that you were especially pleased with, such as the restaurants, kids paradise, the shows, the beach…and our friendly staff. You mentioned we lack some outside evening entertainment. We do have an amazing Fire... More

Spokane, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just returned from the Crown Paradise. This was our third time there. We stayed April 5 - 13. We are a family with a husband and wife and two teenagers. We emailed Katarina before we arrived regarding our room request. We got exactly what we asked for. Our rooms were great. I know some have said they were dated,... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello jpridemore, Thank you so much for your kind comments, it was a pleasure being in contact with you before your arrival. I’m glad to hear that everything worked perfectly during your stay. It is truly heartwarming to hear such wonderful comments about our resort and the staff. Satisfied guests like yourself is what makes our work days pleasurable and... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(44)
  • Very good(35)
  • Great time(29)
  • Wayne Boots(26)
  • French restaurants(21)
  • Adult pool(20)
  • Bad reviews(18)
  • Lobby bar(13)
  • Steak house(13)
  • Water park(11)

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Romantic Hotel in Cancun
#57 Top resorts Hotel in Cancun
#69 On the Beach Hotel in Cancun
#103 Spa Hotel in Cancun
#103 Business Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Official Description (provided by the hotel):
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 
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Also Known As:
Crown Paradise Club Cancun Hotel
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Club
Crown Paradise Cancun
Crown Paradise
Cancun Paradise Club
Crown Paradise Club Cancun Mexico

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