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All 172 Cancun hotels

Crown Paradise Club Cancun

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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Crown Paradise Club Cancun
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69%
Ranked #80 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
bkarnes71 Harrisburg, Illinois
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4,639 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Harrisburg, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just got back from Crown Paradise Club Cancun and had a great time. This is our 3rd time coming here in the last 5 years and we brought my wife's family this time. All together their was 7 adults 8 year old 4 year old and a 1 year old. Everything was great far as the food, entertainment, drinks and... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello bkarnes71, Thank you for sharing such kind words about your stay at our hotel. Our priority is to create positive, memorable, guest service experiences and strive to continue to do so through feedback provided by our guests. We apologize that your tv remote was not replaced promptly, and appreciate you bringing it to our attention. It's been an honor... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Myself and my family of 8 stayed here including my 3 year old daughter. After an 11 hour flight from England we were tired but the transfer was quick, upon arrival we were treated with cocktails and face cloths which were very refreshing. Quick check in! We mailed in advance for myself, partner and daughter to have a low rise,... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Kyliejade88, I'm very pleased to read you and your family had such a great time with us. Thank you for sharing your great trip review with others, and thank you for thinking of us for your next holiday in Cancun! Thank you again for your comments and the time you took to share them, it is greatly appreciated! Warm... More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here last June and what a two week holiday we had. Fantastic hotel always something on for both children & adults alike. The staff are so friendly food was amazing the only disappointing thing was we had no fridge in our very large room which was kept spotless our entire holiday. Would defo go back but I would make... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello 601suzyq, Thank you for your great comments about your recent stay with us. We were so pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back soon! Next time you visit us you might consider our Crown Club Rooms located in adults only section that feature a king size bed, in... More

Richmond, BC
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just came back from a week-long stay in Cancun for our dear friends' destination wedding. We were in room 1715, in the first building. I have to say I was scared from the reviews from this site but since my expectations were low, I was pleasantly surprised! Don't get me wrong, this wouldn't be a top rate hotel by... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello IheartPringles, Thank you for your nice review! I am so pleased to hear you and your family had such an enjoyable stay and were able to enjoy all the Hotel amenities and wonderful restaurants on site. We also appreciate your feedback on areas of improvement and apologize for the disturbance caused by the maintenance team. Thank you for taking... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

My mother and I checked in with my two daughters but even though we made reservations over a month ago, we were asked to come back later (3hours!) While they prepared our room. Then, with suitcases in tow, we had to figure out for ourselves where the hospitality room was, where we could ask to have our bags held and... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Dear Kdaredallen, I was sorry to hear that your experience in our hotel was less than satisfactory. We certainly strive to make every guest's stay exceed their expectations. Please understand that rooms are not assigned until the day of arrival based on current availability, we are not able to assign them ahead of time. As a standard practice in the... More

Colorado Springs, Colorado
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

As a single father I decided to take my 5 year old on vacation for a father & son trip from July 11- 15 2014. After doing my research and looking into this hotel, I was very please with it once I arrived and left. People have made many bad comments saying the hotel is ran down or what not,... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Mr_MVP, Thank you for your review. It is so nice to read that you had such a positive experience with our staff and facilities that you would love to return. It makes me very happy to read that our Kids Paradise team are delivering exceptional service and that your son enjoyed the activities. We take much pride in what... More

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I just spent 5 days in this resort and our opinion is that there is a lot of pros: - The location is convenient, close to the airport and on the main avenue. - The rooms are really well kept and decorated, amenities are great. - The resort is very clean, pools are maintained every day. -... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Nik Y, We sincerely appreciate the time you spent sharing your observations regarding your recent visit to Crown Paradise Cancun. I truly regret there were several areas which disappointed you and your family. As our guest we want you to have a comfortable and enjoyable stay with the quality amenities and services you expect. We strive on a daily... More

Wilkes-Barre, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family had our first visit to the Caribbean and stayed at this resort on a recommendation ftomorrow a couple traveling with us. We had an amazing time! The resort was very clean, the staff were AMAZING (especially Alejandro and Bianca in the Lobby bar!) The food was really good. Im still raving about my meal in the Mexican restaurant...best... More

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello ams71595, It is always nice to know that our guests are having a great time and let other travelers know that our resort is a great place to relax and have fun. We are truly happy that you had a wonderful experience and found our staff AMAZING. We also appreciate you noting the value you received for the price... More

Mission, Texas
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Three families (8 adults and 8 children) stayed at CPC for 7 days and 7 nights. We had a great experience in this part of Mexico as this was the first time for 2 of the 3 families in Cancun. On the day of arrival we were greeted with champaign and very attentive staff. Since we arrived at noon, we... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Joe G, Thank you for sharing your experience at our resort with the Trip Advisor community. We are glad you and your family had a great time during your stay with us and that everyone enjoyed our pool areas and amenities. I’m sorry to hear there was an issue at the check-in, but fortunately it appears it was resolved... More

Thornhill, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We just got back from a week at the CPC (July 5 - 12). My family has been visiting this resort every year for the past 10 years -- needless to say, we enjoy it immensely! The resort is one of the older ones but has been given a facelift since last year. The common areas are always kept clean... More

Was this review helpful? Yes 5
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello tickettoride4me, We appreciate every review from every guest and yours truly warmed our hearts! It fills us with great joy to read how great your stays are with us. We’re glad we can always accommodate to your expectations. From our restaurants to our amenities, you seemed to enjoy every bit of it and we thank you for letting the... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(44)
  • Very good(35)
  • Great time(29)
  • Wayne Boots(26)
  • French restaurants(21)
  • Adult pool(20)
  • Bad reviews(18)
  • Lobby bar(13)
  • Steak house(13)
  • Water park(11)

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#38 Spa Hotel in Cancun #48 Top resorts Hotel in Cancun #50 Romantic Hotel in Cancun #59 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 
Number of rooms
617

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