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Crown Paradise Club Cancun

Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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Crown Paradise Club Cancun
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Ranked #70 of 178 Hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
Kerrie L Fife, United Kingdom
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5,682 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (994)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (5682)
  • Mar-May only
    (1819)
  • Jun-Aug only
    (1358)
  • Sep-Nov only
    (999)
  • Dec-Feb only
    (1506)
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Fife, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Late review! We stayed at Crown paradise the last week in may first week in June. What an amazing holiday!! Met some lovely Americans, staff were very attentive. Our room let us down fir a 5 star we expected a higher standard. Food was okay! I did not like that no one told us where anything was in the hotel... More 

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Glasgow, Scotland, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is fantastic for the price, you won't get any cheaper for what you get. First of all checking in was quick and easy, then the bellboys took us and our luggage to our room, we paid a bit extra to get the VIP part of hotel, which is adult only, it's not so good if your traveling with... More 

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New York City, New York
4 of 5 stars Reviewed 2 days ago NEW

I highly recommend this hotel to families with small kids.. rooms accommodate 5. Clean and super friendly place. Staff is super friendly and easy to get around. Restaurants were pretty good, Asian was surprisingly good. buffet was always available. Kids club was excellent.

Was this review helpful? Yes 3
Manchester, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Came here a couple of years ago and had one of the best holidays ever, I loved cancun so much, there's so much to do and this hotel was amazing!! When we arrived we were greeted by champagne while we checked in and then we were upgraded to the most beautiful room which had a jacuzzi bath next to the... More 

Was this review helpful? Yes 2
Strathmore, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This has to be one of the nicest places to visit or stay!! Will be back again next year!! The food, entertainment, the Beach is very good. You get what you pay for!! The bus is right outside the hotel and the drivers are awesome. They will help you to get to where you are wanting to go. English is... More 

Was this review helpful? Yes 1
Evansville, Wisconsin
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were at Crown Paradise Club for a beach wedding--unfortunately Mother Nature did not cooperate. We had 48 hours of storms that created flooding in the hotel, damage to the facilities and ultimately cancelled the wedding. Despite this, every one of the staff members did everything within their power to make this a good stay during the storm and after.... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As long as you are staying with kids this is the place to go otherwise keep looking. The food is good the beach is nice but the entertainment sucks. I enjoyed this place because of my kids otherwise there is nothing to do besides laying by the beach or pool.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Overall had an absolutely perfect 12 nights at this resort. I would highly recommend it, and would definitely come back!!!!! Everyone was extremely friendly and service in all areas was 100% Rooms; (1st block, 6th floor) Our room was of a decent size, that had an ocean view (beautiful). The room was constantly kept cleaned and we was given fresh... More 

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Cherie-SoSweet P, Thank you for staying with us and posting this wonderful review. We're delighted you enjoyed yourselves here. We particularly appreciate your glowing praise of our staff and the service they deliver. We have a great team here and we’re so proud of each and every one of them. We hope it won't bee too long before you return.... More 

ancient49
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

we arrived in the middle of a storm it lasted two days and was really bad,but then the weather changed and we had a great time the staff at this hotel are a marvel always smiling and asking if you needed anything we ate at all the a la carte restaraunts and the Italian was our favourite but the French... More 

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

ancient49, Thank you for taking the time to share your experiences. We are happy to read you had a lovely time at the resort! Your feedback regarding the level of service you received throughout your visit is greatly appreciated. We look forward to welcoming you back to the Crown Paradise Club again soon. Saludos, Katarina P. More 

Northamptonshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Great place to stay, food was good just need a bit more english variety and not just cater for americans.staff really good and helpful :) the rooms feel quite damp in the morning but thats what the air cons for, our room was cleaned very well too.

Was this review helpful? Yes 5
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

thedevilsondamien, While we appreciate the time you took to share your stay, we regret we missed the mark on ensuring your visit was anything less than excellent. We hope to welcome you back so we may have the opportunity to win you over completely. Saludos, Katarina P. More 

Hotel Review Summarization

What travelers say

  • Room service(37)
  • Wayne Boots(23)
  • Very good(23)
  • Great time(22)
  • Adult pool(19)
  • French restaurants(18)
  • Bad reviews(15)
  • Steak house(10)
  • Lobby bar(9)
  • Air conditioning(7)
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Beach (41)
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Club Caribe Adult Pool (24)
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Pool (41)
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The Hotel (55)
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Two Bed Standard Room (54)

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