Lobby was nice and comfortable. The rooms we okay but no mini fridge for water or anything. Maid service was very late every day and did improve with tips. The Buffet: very nice good selection and changed often GREAT fresh mexican tacos. Italien al a Carte: service just okay food was flavourless and my fish was cold Waynes Boot: That... more

My stay was with a group of family members and friends for the Renewal of Vows for a special couple. The scenery, decorations, sand ceremony and Minister's words brought tears to the bride's eyes, mine and a few others. It was as if the Minister had known them all of their life's. Absolutely beautiful! A special thank you to Evelyn... more

We have just returned from staying five nights at this hotel with our 18 month old toddler. Bascially the age old saying is true .... 'You get what you pay for'. This is not an expensive hotel, you are not paying five star prices so you can't expect to get five stars food, service and facilities. It's 3 - 4... more

The culture and the area: The people of Cancun are among the friendliest, most hospitable people you will ever encounter. They rely heavily on tourism. We are their bread and butter. For that reason, whichever hotel you decide to stay at, you can reasonably expect to be treated like royalty. The people of cancun work very hard to help make... more

I am not a very picky person but I will tell you the way it is! We stayed here December 9th-December 14th and we had an okay time. There was 5 Adultsand children ages 6-16. Cons: NO ENTERTAINMENT, they did put on a show every nite from 8:00-9:00p.m. everynight and one nite they had Karoke. That is it as far... more

Awesome, awesome, awesome vacation! After reading the reviews I was a little nervous. However, every hotel, even a five star has bad reviews. I've encountered this before and you need to mostly pay attention to the good. Only the whiners are complaining and if you aren't happy here, you won't be happy anywhere. The service was excellent and the food... more

I spent my B day with my husband and 6 year old son in Cancun. It was great. Bed was a bit rough, but the room was clean. The staff was great, hardworking and fast. The night entertainment was enjoyable, my son loved it. I would recommend this place to anyone with young children. The only downfall is the people... more

this hotel is great if u have kids, even tho there is an adult only pool theres no adult entertament, the rooms an the hotel its self are spotless and the staff real helpful, would go back to this hotel if there was better entertment! food was good too but b up early 4 lounger more

Hotel - amazing! Food - Awesome! Staff- EVEN BETTER! Tip - make sure you make reservations the week before you leave for the restaurants... email the hotel and they will direct to reservations. Tip- We didnt tip as much as we probably should have but the staff was awesome! and even better when u did tip. I know it is... more