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All 174 Cancun hotels

Crown Paradise Club Cancun

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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Crown Paradise Club Cancun
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Ranked #74 of 174 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Karly40 Birmingham, United Kingdom
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4,681 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I visited and stayed at the Crown Paradise Resort in Cancun, Mexico in October 2013. What a perfect holiday resort and destination, absolute heaven on earth. The hotel is beautiful with white powder sandy beach front, it an infinity pool that over looks the sea and other pool dotted around the complex. The entertainment staff really make your stay memorable,... More

Was this review helpful? Yes
st.louis mo.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

First vacation for kids and I since the divorce . I thought it would be easier doing the all inclusive so I didn't have to worry about cleaning up and getting kids fed. Couldn't have been more right . Kids loved room service and we ate at a different restaurant every night . Pool was a lot of fun. My... More

Was this review helpful? Yes 1
Charlottesville, VA
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a budget-friendly hotel for families with kids. If that's what you need, you'll probably be happy with the emphasis on things that make Junior (and Junior's mom) happy. It's not the Ritz, but they provide remarkable value for the price they charge. Pro: Room Service: C'mon - what parent doesn't like a menu of food delivered direct to... More

Was this review helpful? Yes 8
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Rob003, We are delighted to receive your feedback, and very pleased to see that you enjoyed your stay at the Crown Paradise Cancun. I think you touched on what makes our resort so special - very kid-friendly staff who keeps our young guests happy with lots of kid activities so parents can also enjoy and relax. We are happy... More

Montreal, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

For this hotel my review will be short and sweet. We went to this hotel last march and I was not disappointed, it is very good for restaurant side and beach facilities, good and clean and the kids (almost teenagers) loved the waves. This is the second hotel from ALL hotels we want that I might go back, but with... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello NellyG1234, We are thankful for your short and sweet review! Here at Crown Paradise Cancun, we strive to provide a comfortable and pleasant stay for all of our guests and we are happy that we have succeeded in providing this to your family. On behalf of our team, thank you for staying with us and for sharing your experience.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited the resort early August. We took our 11 year old as well as our 1 year old. He staff was friendly and the food was wonderful. We stayed one week and wanted to stay longer! I was worries about going to Mexico with my kids but it was very safe at the resort. The only complaint that I... More

Was this review helpful? Yes 2
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Tina A, It is fantastic to hear that you and your family had a wonderful stay at Crown Paradise Resort. Thank you for giving us the chance to serve you and we would love to welcome you back for your next holiday to Cancun! All the best, Katarina P More

Mount Laurel, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Another great experience at Crown Paradise. We arrived on August 6th and after some minor issues with a room mix-up on our traveler agency's part, the front desk gentleman (Alfredo.C) was exceptional and outstanding in handling our new room arrangements. We got the room we wanted and he even checked back with us the next day to see if everything... More

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello MacG108, We can’t thank you enough for staying with us at Crown Paradise Cancun for the third time! It is fulfilling to know that your third stay continues to be as fantastic as your previous visits. We are pleased that Alfredo helped you with your room assignment and that you got the room you wanted. We are grateful for... More

Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

First impression, I felt like this hotel looks very nice and clean. I did not receive a welcome drink. Check in was cool only 4 ppl ahead of us.The honeymoon suite was beautiful.The glass surrounding the outside very dirty. I guess you would need lifts to wash the windows outside on the 8th floor. But nobody wants to pay all... More

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Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Shaybay777, Thank you for the comments regarding your recent stay at our resort. Your satisfaction is very important to us, and we sincerely apologize for the inconvenience you encountered regarding some necessary emergency maintenance work. Our hotel operation runs 365 days of the year, and sometimes unexpected situations out of our hands emerge which are addressed immediately. We are... More

Westland, Michigan, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I will first day that me and my boyfriend loved this resort a lot. Our room was Room 2818. Amazing view. We had wine, the room was great. I will first address some of the most common complaints I read about this resort that we saw before we went there was August 5th to the 12th. 1. Complaint 1 -... More

Was this review helpful? Yes 8
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Kimmie S, It is rewarding to know that everything was perfect throughout your stay at Crown Paradise resort! We are glad that you enjoyed the friendly guest service as well as the beverages served by the Crown Club Lounge. I'm delighted to learn Nicole served you well. She's wonderful and we're fortunate to have her on our staff. We... More

Austin, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We arrived by 4:00 PM. There was only one person working with check-in customers. I had to wait nearly 20 minutes to finally receive my room. On the way to my room, I noticed that there was a big blue plastic cover under the high ceiling to collect leaking water. This looked very dirty and cheap. The room looks very... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Dear Joey H, Thank you for your feedback regarding your recent stay. We really appreciate our guests’ feedback so we can improve our service where necessary. I am sorry to hear that the room you were allocated did not meet with your expectations and apologize that you experienced some difficulty with the air conditioning. If you could kindly contact us... More

Toronoto,Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It is a perfect resort for a family all inclusive vacation however the standard rooms are very dated and small. We brought a family of 23 and had a total of 7 rooms!!!!!! You had to pay for wi FI and can only have 2 devices per room on it!!! This was not explained prior to our trip!! Loved the... More

Was this review helpful? Yes 4
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Hello Lisa M, We would first like to thank you for taking the time to review your stay at the Crown Paradise Cancun. Our priority is to create positive, memorable, guest service experiences and strive to continue to do so through feedback provided by our guests. Secondly, I would like to apologize for the lack of customer service you felt... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(44)
  • Very good(35)
  • Great time(29)
  • Wayne Boots(26)
  • French restaurants(21)
  • Adult pool(20)
  • Bad reviews(18)
  • Steak house(13)
  • Lobby bar(13)
  • Water park(11)

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#39 Spa Hotel in Cancun #46 Top resorts Hotel in Cancun #49 Romantic Hotel in Cancun #58 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 
Number of rooms
617

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