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All 175 Cancun hotels

Crown Paradise Club Cancun

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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Crown Paradise Club Cancun
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Ranked #74 of 175 Hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
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4,852 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

We spent 6 nights here and enjoyed ourselves. The food and drink was decent and plentiful. Hotel staff was great always helpful and pleasant. Our room was the honeymoon suite and the view was amazing. We did have issues one day with the air conditioner but the maintenance staff fixed it right away. The refrigerator in the room ran cool... More

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Ogden, Utah
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort is wonderful....it was clean, comfortable and beautiful! Our party consisted of 15 of us. I communicated before our trip with Katatrina and she was fantastic in helping me make dinner reservations for our group! Albert the bartender was wonderful treated us like royalty! My husband and I had stayed here before in 2008 and brought our friends and... More

Was this review helpful? Yes 1
Belfast, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just back from our Honeymoon. Lets face it, you want to be able to relax on holiday.. Not be woke up every morning from 7/8am to the sound of a building site! We were told beforehand it "would not disrupt our stay" but unfortunately it did disrupt our sleep! We didnt complain as we never do but we spoke to... More

Was this review helpful? Yes 4
Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we just returned from this fantastic place. we were a group of 22 who travelled to mexico for our daughters wedding and we were not disappointed. the staff were fantastic, especially hector the waiter who couldnt do enough for us. the wedding venue was a dream come true for our daughter and son in law and all ran smoothly thanks... More

Was this review helpful? Yes 2
New hampshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was our first visit to Cancun but we have been to the Mayan Riviera several times. As with any resort there were things we liked and some we were not so crazy about. First and foremost the staff is incredible. They made our vacation. Hector and Israel in the buffet are the best. Gilberto in the Trafalgar bar had... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a 10 day holiday. We upgraded at Check In to a Honeymoon Suite. The Suite was amazing. Overlooking the beach with a fantastic balcony. The suite was cleaned every day and the mini bar was filled each day. The air con in the bedroom area was excellent. The restaurants were decent quality with the French Restaurant... More

Was this review helpful? Yes 1
Canmore, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We decided to choose this hotel to celebrate our honeymoon just because the reviews we read about it. I have to say that from the very begining we were really happy, the staff was really helpful and smiling all the time. The food, wow! everything was so well presented and delicious! our room was okay, the quality of the amenities... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

1st of all the staff were brilliant and that's it ,entertainment rubbish .rooms were dirty as in marks on walls The hotel need a full make over ,There was a empty hotel next door falling to bits with wild live running all over .Going back to Cancun 2015 and paying for a better class of hotel .

Was this review helpful? Yes 2
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Raymond C, I am very sorry to hear of your dissatisfaction with your stay at our resort. I see you were not impressed with our facilities and apologize that the resort did not meet your expectations. Please feel free to contact me if you would care to further discuss your stay. Thank you for your comments. Kind regards, Katarina Potulic More

1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I don't normally leave reviews but I was there when the yearly maintenance started and the main buffet hut was closed and moved to the Italian restaurant, while the upgrade work was being done in the B building and pool maintenance. Several people said it was chaos but we being 5 people didn't have problems with those things. Just like... More

Was this review helpful? Yes 13
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Randall B, Thank you for staying with us and posting this great review. We're so glad you enjoyed your time with us immensely and found our services and facilities to your liking. We appreciate you mentioning that the service was prompt and had the opportunity to try our a la carte restaurants. Thank you once again for writing a review... More

Parker, Colorado
Top Contributor
94 reviews 94 reviews
70 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I have stayed at dozens of all-inclusive resorts in Mexico and the Caribbean, and while we tend to snicker at the ‘resort snobs’ that complain about every little inconvenience instead of enjoying their vacation, we did notice far more to discuss at this resort than at others we have been to. Since this is a TripAdvisor review,... More

Was this review helpful? Yes 12
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

DrTom234, First of all I’d like to thank you for your detailed summary and thoughts on your stay at our resort. We appreciate your positive feedback as well as the points you mentioned that can be improved. We are pleased to know that you found our baby facilites the highlight of your stay, and took advantage of this service to... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(44)
  • Very good(35)
  • Great time(29)
  • Wayne Boots(26)
  • French restaurants(21)
  • Adult pool(20)
  • Bad reviews(18)
  • Steak house(13)
  • Lobby bar(13)
  • Water park(11)

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico

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