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All 177 Cancun hotels

Crown Paradise Club Cancun

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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Crown Paradise Club Cancun
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Ranked #76 of 177 Hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
Felix Z
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4,929 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Read a lot of review before the vacation. Turned out we got what exact we expected. Overall, it's a great place to stay. Food is good... the facility is not newly renovated but maintained well and clean... staff are very nice. A bit problem with the water supply. Shower water is small and sometime out of water during daytime. Never... More

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Quebec City, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

WE ARE AN ADOPTED FAMILY, that’s the way they make us feel from the moment we arrive till the moment we sadly have to leave. I have 2 kids with autism (6 years and 9 years old) every time we going to CROWN PARADISE is an amazing experience for my wife and me, but for our kids is the best... More

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Saltash, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my sister visited cancun for 14 days and had the best time ever! It was our first time visiting mexico and we definitely picked the best place to stay. The hotel was amazing, really well looked after and always clean. The staff were excellent and very friendly, we would like to say thankyou to Gabriel in the outside... More

Was this review helpful? Yes 3
Blackpool, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel itself is fine, food is really basic, no table cloths on the tables at night time, I expected the main dinning room to have a different look than it did in the day time, very poor, the Mexican Resturant was my favourite food was really nice here, pool was huge, there was no where to sit in the... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great place to stay. We went with my 3yr old daughter and my wifes parents. Stayed in a suite on the 1st floor. Great staff,great amenities great everything. They have their own coco bongo every night one of which is just for kids on Saturday. We went to the 7th floor to take in the spectacular views from all around... More

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Strathmore, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Everything that you want to shops, excursions, and just talking with the locals is just fantastic!! Rented a car and it was much nicer to get around the island with and cheaper to go by oneself!!! Had a wonderful time,cant wait to go back next year!!!

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Halifax, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Joe -Diane We love this Hotel Excellent staff Great Food Special Thanks To Gerardo captain Fishermans Restaurant And Lucho also we would like to thank Isaic Club Breakfast Nicole guest Services and Carlos medina guest services manager

Was this review helpful? Yes 2
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

diane m, Thank you for taking the time to post your review and in particular, for recognizing our team's willingness to go out of their way to make your stay comfortable. Thank you again and we do hope to see you back on-site soon, we’d be delighted to have you back. Warm regards, Katarina P More

1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is one of the most efficiently-run hotels I've visited. The Toyota Camry of vehicles; reliable, clean, and a great value. My family visited for 7 nights and here's what I learned. *Their staff is hardworking and always carries a smile. Special recognition to Israel. He is a waiter in the main buffet area (called La Palapa). Quick, intelligent, and... More

Was this review helpful? Yes 10
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

rhswest, We're delighted you stayed with us and enjoyed yourselves here, and thank you for posting this complimentary review. We take great pride in our service levels and talk very regularly about how important it is that we do everything we can to exceed every guests expectations. We know things happen and it’s hard to be perfect but that is... More

Deerfield, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a very nice time, we were at Crown Paradise Cancun for 10 days. Can't say enough about the staff, especially: Nicole(concierge club room ),Augustina(housekeeping), Moises(gym room) , Lucho (Fisherman restaurant),Alexis-David-Marvel (Pallapa restaurant) !!!!

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Daciana'nd D, We are thrilled to know we exceeded your expectations during your recent stay at our resort! We’re glad to hear that Nicole, Augustina, Moises, Lucho, Alexis, David and Marvel did an amazing job assisting you, they take pride in providing outstanding service, as does the rest of our team! We look forward to having you back during your... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here jan 2012, got married here, everything was perfect, went with 2 kids, they are really helpful, food is amazing and so is entertainment. We are going back feb 2015..... worth every penny 5* for everything

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Corrina T, We are so glad your wedding was perfect! Our Events Team works tirelessly to ensure these once in a lifetime occasions are truly amazing and we take great pride in creating lasting memories! Our friendly staff looks forward to another opportunity to serve you and your family on your visit in February. Best wishes, Katarina P More

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Hotel Summarization (Beta)

What travelers say

  • Room service(44)
  • Very good(35)
  • Great time(29)
  • Wayne Boots(26)
  • French restaurants(21)
  • Adult pool(20)
  • Bad reviews(18)
  • Lobby bar(13)
  • Steak house(13)
  • Water park(11)

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico

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