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Crown Paradise Club Cancun

Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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Crown Paradise Club Cancun
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Ranked #68 of 178 Hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Dawn S Fostoria, Ohio
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5,537 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fostoria, Ohio
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a perfect hotel for families with children 4 to 10. The kid's club is well staffed with fun and exciting activities for the children. The "kid's only" lower level of the pirate ship gives the kids independence without parent worries. There is nightly entertainment which the kids can attend with the Kid's Club staff if you want to... More 

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I will start off by saying, overall my husband and I had an enjoyable time at this resort and the staff was extremely nice and resourceful! However, this is not a 4 nor 5 star Resort...I would easily give them 3 stars no more than 3.5 stars. The only major concerns that we experienced is the fact that our room... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

My second time in Cancun we choose to come to this resort. The reviews I read put it as a 4 star hotel. Unfortunately it was far from it. To begin here are the pros of the resort . ITS LOCATED IN CANCUN......... Other then a few employees not being hart warming the staff was ok . CONS and its... More 

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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I guess we got what we paid for.. We got there around 6 AM and we knew there was a room but we didn't know they had our bags plus other guests bag out in the open while waiting for a room. Glad no one took anything, it could have been easy to snatch something fast. Anyway we got our... More 

Was this review helpful? Yes 1
Rotherham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at Crown Paradise for 10 days in March 2015 on our first visit to Mexico. We would agree with a lot of the previous comments, good and bad! PROS: Service - very good View - fabulous Beach - lovely Weather - perfect Bed - comfy Air con - worked well Cleanliness of rooms - excellent... More 

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ellesmere port, england
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Firstly I have no complaints about this hotel and that this is purely my own thoughts. Hotel very clean and tidy. Staff everywhere are very nice and friendly. We werein the club rooms which are adult only. There is free wi-fii in the adults only lounge (not great but does the job) on 8th floor.This also serves a small breakfast... More 

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Muncie, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Really enjoyed our family vacation! Friendly and helpful staff. We were glad our favorite waiter Rubicel was still here from our last visit. He was always very helpful and always smiling. Made you feel very welcome. All of the staff was very friendly and very helpful. Food was great. Every where you went someone was always cleaning. Enjoyed the Mexican... More 

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Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

plm1951, Thank you for sharing the great experience you had at Crown Paradise Cancun. I’m glad you continue to enjoy the amenities and services throughout the resort. Thank you for mentioning Rubicel, he’ll be happy to know he made you feel welcome and catered to your needs. We appreciate your visit and hope to welcome you back soon! Saludos, Katarina... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very good Hotel. Plenty space.....nothing is cramped. Food was for the most part very good. I would recommend booking in to the restaurants, although the buffet is very good and has a Hugh range. Poolside was clean and tidy. Staff were very helpful.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Location is the best that's the only thing I can say Good about place if you want your kids to be burnt then send them to kids club they have them out between 12 and 2 no suncream applied while they were there Arrived given 2 x 3/4 beds for 2 adults and 2 children view was awful was told... More 

Was this review helpful? Yes 1
Medford, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I just returned from my eight day vacation at this hotel. I was very nervous because me like you are now have been reading all the reviews here. I booked my trip through Expedia. I also booked best day travel for taxi service to and from hotel through Expedia. Checking in was a breeze. I read a lot of people... More 

Was this review helpful? Yes 1
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Sabrina D, Thank you for this wonderful feedback. We appreciate very much how you described your vacation experience in so much detail and contributed to TripAdvisor community with your observations. This is really heartwarming to hear that your holiday was such a success, and that you enjoyed the property and its facilities and services. We are truly happy to know... More 

Hotel Review Summarization

What travelers say

  • Room service(37)
  • Wayne Boots(23)
  • Very good(23)
  • Great time(22)
  • Adult pool(19)
  • French restaurants(18)
  • Bad reviews(15)
  • Steak house(10)
  • Lobby bar(9)
  • Air conditioning(7)
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Beach (41)
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Club Caribe Adult Pool (24)
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Crown Club Room (58)
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Pool (41)
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Standard Plus Room (58)
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The Hotel (55)
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Two Bed Standard Room (54)

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