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Crown Paradise Club Cancun

Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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Crown Paradise Club Cancun
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Ranked #67 of 176 Hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
6012-183
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5,360 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (905)
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my fourth visit to CPC., the service in the Crown Club Rooms are very good, for me there are three employees who need to be mentioned. Isaac Yam and Nicole Capetillo on the 8th floor VIP room. Isaac is the best, from his eye to detail and customer service, he makes you feel like Royalty. Thank you Isaac.... More 

Was this review helpful? Yes
Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Just spent a week there over spring break. The place is amazing for grownups and children. I would consider Crown Paradise a GREAT VALUE! Our waiters, Isreal and Angel Medina in the buffet were fantastic and Joel poolside always kept our drinks flowing. I will come back!

Was this review helpful? Yes 3
United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Been to Mexico 4 times never been disappointed only thing with this hotel was night time entertainment was poor but everything else was fab even thow I had a bad stomach for the first 10 days hotel clean food really good and all staff lovely would Deffo recomend it and 11 hour flight going and 8/1/2 coming back to uk... More 

Was this review helpful? Yes 1
Windsor, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 2nd trip to Crown Paradise. We LOVE, LOVE this resort as there was something for everyone... our group of 11 included 4 children under 12, 1 adult over 70, 1 teenager, and 5 adults. Food - EXCELLENT. Good selection, great service, and clean!! A huge thank you to Israel, our favorite waiter for always making us feel... More 

Was this review helpful? Yes 3
Curran
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room: good. WE had upgrade to honeymoon room ocean front. Oh yes, its nice to be ocean-front but the water with the wind was pushing the water in the patio doors, and humidity was so high that our air conditioning was not working fine. Next I would only take a crown club room, they are the best and have also... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After visiting multiple places in Riviera Maya, decided to try out Cancun Place Crown Paradise using Costco advise. The place is very family oriented and kids pools are very cool. Dinner options included Mexican restaurant. Big Food choice and very tasty. Service from waiter Morimoto was Great.

Was this review helpful? Yes 4
United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was a great time for myself and my husband for our honeymoon. We decided to have a group trip for our honeymoon, we traveled with 5 other couples. Lots of families there but the adult only pool and lounge were great at giving us some adult time too. The sports bar was great. Would definitely recommend to others. I... More 

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Jen61297, Thank you for trusting us to care for your time while with us and we are pleased to know you had a great time. We appreciate your recommendation and positive comments on the adult-only facilities, but we apologize that we didn’t fulfill all your expectations. We highly value your business, however we are unable to guarantee our guests the... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

wow, What a beautiful hotel. Our first stay in Mexico & we loved it! I can honestly not complain about a single thing during our stay at the crown paradise club. From the food to the services you receive here is spectacular! We came here as a party of 13 adults and 2 babies under 2 years old for mine... More 

Was this review helpful? Yes 5
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

LeahDix, First of all congratulations, and thank you very much for staying with us for this unforgettable occasion and taking the time to write your positive impressions. We all are looking forward to welcoming you back, hopefully next year for your anniversary. Thank you again for all your kind comments. My best wishes, Katarina P More 

Thiensville, Wisconsin
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We could not have asked for a better family trip to Cancun, and a lot of that had to do with the great staff at CPC! We went for a week 3/18-25, me, my wife, and two young boys (5 and 4) and all had a great time. I spent a lot of time looking at reviews of resorts before... More 

Was this review helpful? Yes 10
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

TAE1977, Thank you for sharing your great family vacation experience with us. I’m sure it will be useful for Tripadvisor readers when it comes to deciding which resort to choose. We greatly appreciate your mentioning how amazing the staff was, and how pleased you were with your accommodation and amenities. We’re truly glad you had a great family time at... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We traveled there from Feb 8 to 15, 2015. We enjoyed the hotel a lot, especially for the price. The food and the drinks were good, especially the stir fry at lunch at the buffet and the margaritas. They don't have a lot of bottled water (which is usually a must for me), but we drank the water available at... More 

Was this review helpful? Yes 3
Katarina P, Community Manager at Crown Paradise Club Cancun, responded to this review

Qc31, Thank you for this lovely feedback. We truly appreciate your comments on the hotel in general, staff, food&beverage selection, and above all your mentioning that you had a really enjoyable holiday. We hope to welcome you back soon, and provide you with another relaxing vacation. Kind regards, Katarina P More 

Hotel Review Summarization

What travelers say

  • Room service(40)
  • Very good(26)
  • Wayne Boots(25)
  • Great time(24)
  • Adult pool(19)
  • French restaurants(18)
  • Bad reviews(16)
  • Steak house(12)
  • Lobby bar(11)
  • Water park(8)
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