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Crown Paradise Club Cancun

Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
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1 room 1 guest
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Crown Paradise Club Cancun
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5,845 Reviews from our TripAdvisor Community

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Traveler rating
    2,013
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2,696
1,198
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,026)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (5845)
  • Mar-May only
    (1819)
  • Jun-Aug only
    (1521)
  • Sep-Nov only
    (999)
  • Dec-Feb only
    (1506)
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Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a good family oriented hotel with tons of things to do, also with the adult only places you can still enjoy it without having to worry about the little ones. Food has a good selection and variety.

Was this review helpful? Yes 2
Billings, Montana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From our check-in to our check-out, this hotel and the amazing staff set the bar for our future travels. Both english and spanish speaking, the staff catered to all our needs with grace, respect, and made us feel important and special.After 3 days we were call by name from many of the members who interacted with. CLEAN and inviting at... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice beach. Excellent staff. Wonderful nightly entertainment and food was very good. Rooms need updating. The waves were pretty rogh in April so it was difficult to swim for any period of time. But several pools allowed for relaxed aternoo swims. I would recommend this resort

Was this review helpful? Yes 2
drz1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My family of six people just returned from a week at Crown Paradise Club in Cancun. The kids are 16, 14, 11, and 2 ½ years old. We chose CPC mainly for the kids programs. We thought we would get to relax while they entertained the kids. It seemed like such a good plan. I will start with the many... More 

Was this review helpful? Yes 3
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My visit at crown paradise was a wonderful family vacation, the staff starting with Emilio he is the first one to meet (he carried my luggage ) with a smile on his face,very gentle and courteous he made me feel so welcome, then went to the Bar and I met Roger awesome drinks, and very friendly with a excellent customer... More 

Was this review helpful? Yes 4
Crown Paradise A, Coordinador de Redes Sociales at Crown Paradise Club Cancun, responded to this review

Dear Marie, We value you taking the time and sharing your great vacation at Crown Paradise Club Cancún. Our guests satisfaction is our top priority and this time was not the exception. Let us assure you that we will share your compliments to our staff. We hope you come back soon. Newly thank you for your comments. Sincerely, Julio Cabrera... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for six days. Booked through Costco. Very impressed with the service, amenities, cleanliness, and overall experience. This hotel has many restaurant options, and many different activities to participate in. Wifi is not free, but costs very little if you book per day not hour. The hospitality room does have wifi for free but can only accommodate so many... More 

Was this review helpful? Yes 3
Crown Paradise A, Coordinador de Redes Sociales at Crown Paradise Club Cancun, responded to this review

Dear Wandern, We appreciate you taking the time and sharing your great vacation time at Crown Paradise Cancún. We are very pleased to know we provided you and your family such a memorable experience during whole your stay. We are going to share your comment with the staff. We hope to have the opportunity to host you and your family... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I attended my son's wedding (Aug 21, 2015) at Crown Paradise. The wedding was held on the beach with a outdoor reception that evening at Sans Souci, overlooking the ocean. The food and service was amazing! Not very often that I see service like this. Everywhere I went from front desk, chambermaids, buffet/restaurant servers, EVERYONE wore a smile and was... More 

Was this review helpful? Yes 4
Crown Paradise A, Coordinador de Redes Sociales at Crown Paradise Club Cancun, responded to this review

Dear Navuy, We value you taking the time and sharing your great experience at Crown Paradise Club Cancún. It was really a pleasure to be part of the huge celebration and to hear you have enjoyed your son's wedding make us very happy. We would love to see you again in your next visit to Cancun. Sincerely, Julio Cabrera General... More 

Rugby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here in January 2015 for 3 weeks Iam from England the food is amazing the rooms are perfect and all the staff are amazing all the staff were very helpful to me despite being very busy as they helped me with my Spanish learning now Iam back in England Iam learning Spanish starting at the basic level hoping... More 

Was this review helpful? Yes 2
Crown Paradise A, Coordinador de Redes Sociales at Crown Paradise Club Cancun, responded to this review

Dear Laurence, We appreciate you have taken the time and shared your great experiences with us.. Is a pleasure to know that you had a wonderful vacation time with us. We are not discourage with the negatives reviews, for us is much better to know where we have opportunity areas through the reviews for working hard, improve them and provide... More 

Daly City, California
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I purchased a Vacation package in Costco, going to Cancun Mexico, It was a week vacation for my family and friends and expected to be a stress free but it turned out a disaster. Before our flight date I called 2 days ahead to the Hotel ( Crown Paradise ) to request if we can have our rooms in the... More 

Was this review helpful? Yes 9
Crown Paradise A, Coordinador de Redes Sociales at Crown Paradise Club Cancun, responded to this review

Appreciable Pearl, Thank you for taking your time sharing your feedback. Our goal is to offer an outstanding service during your stay and We are very concern to learn that you have not enjoyed your vacation time in our hotel. We have taken note each issue and let us assure you we are taking the necessary measures to improve them.... More 

Floral Park, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From start to finish, our vacation was incredible. The hotel staff was patient while helping us figure out room arrangements. They were courteous every time we needed anything from new keys to fresh towels. The restaurant staff were friendly and helped make our dining experience more memorable. Arturo was extremely helpful with booking tables and Felipe was an amazing waiter.... More 

Was this review helpful? Yes 5
Crown Paradise A, Coordinador de Redes Sociales at Crown Paradise Club Cancun, responded to this review

Dear Chelsina, We appreciate you taking the time for sharing your great experience with us. Is really important for all of us to know you had a wonderful vacation time. We assure you we are going to share your flatter with our staff Thank you again for your comment and we hope to see you pretty soon. Sincerely, Julio Cabrera... More 

Hotel Review Summarization

What travelers say

  • Room service(37)
  • Wayne Boots(23)
  • Very good(23)
  • Great time(22)
  • Adult pool(19)
  • French restaurants(18)
  • Bad reviews(15)
  • Steak house(10)
  • Lobby bar(9)
  • Air conditioning(7)
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Beach (41)
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Club Caribe Adult Pool (24)
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Crown Club Room (58)
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Pool (41)
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Restaurants and Bars (238)
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Standard Plus Room (58)
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The Hotel (55)
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Two Bed Standard Room (54)

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