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Casa Maya Cancun

3.5 of 5
Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Maya Cancun
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Ranked #68 of 178 Hotels in Cancun
A recent review
4 of 5 stars reviewed 2 weeks ago
Naddy02
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851 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Casa Maya March 25th to April 1st and had a great stay! The staff is amazing! Juan and Thomas took good care of us at the pool and on the beach. The front desk employees were extremely helpful. The resort is kept immaculate although it is pretty dated but who cares with that beach! The walls are... More 

Was this review helpful? Yes 3
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel and we absolutely love it. It has the best beach: no waves, and nice sand. Breakfast was delicious and it's close to the Ferry, 5 mins walking, and Cancun theater. There are many buses that go to ADO bus station, and downtown. The rooms are nice especially those that face the sea. The service is... More 

Was this review helpful? Yes 2
Pleasant Hill, Oregon
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful people there to help you enjoy your vacation. Rooms were very nice with the full kitchen and a separate bedroom. Everything was clean and the grounds impeccable. Great location to jump on and off the bus to get you virtually anywhere. If you are looking for all inclusive, this may not be the place. However the food we did... More 

Was this review helpful? Yes 5
Manitowoc, Wisconsin
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a week at the resort and totally enjoyed our stay. We did not go all inclusive and by doing so saved a ton of money of which we could spend elsewhere. The beach and pool at Casa Maya are very nice and well kept. I felt sorry for the worker gentleman who every day in the searing sun... More 

Was this review helpful? Yes 3
Fall Creek, Wisconsin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived with low expectations and a little apprehension...the pictures online do not do this little Gem justice! The property from lobby to beach and even the hallways all cared for beautifully! Pools very nice! Both bars very nice! Restaurants all nice! Best of all, the staff was wonderful! From housekeeping to entertainment staff...everyone was very friendly and helpful. The... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

great place, wonderful staff anticipating your every need, gorgeous beach, pools, hot tubs, yummy poolside bar, delicious restaurant, amazing breakfast buffet. We were really impressed with the level of service from the staff. I could get used to being pampered like this. Casa Maya is a very well-run hotel, and they have thought of everything you will need.

Was this review helpful? Yes 1
Frostburg, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We went from March 15-22 2015 as a group of 10. Very professional and friendly staff. Rooms and pool and beach were beautiful. Would definitely recommend! Great for couples, groups and families! Food wasn't too bad, staff always asked if there was anything that we would like cooked. They had barbecues by the pool 3 days with steak, fish, chicken... More 

Was this review helpful? Yes 1
Overland Park, Kansas
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I loved Casa Maya. Its location is perfect, on a clean white sandy beach, perfect swimming in the clear blue, turquoise ocean, volleyball court, just perfect all around. Walking distance to the ferry that takes you to Isla Mujeres, beautiful boulevard walkway, safe, just perfect vacation spot .My daughter kept picking coconut fruit off the lower trees,... More 

Was this review helpful? Yes 1
Kanata, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second time visiting Cancun and staying at Casa Maya through Interval. I have nothing but positive things to say about Ana at the front desk. She was a pleasure to speak with, was always helpful and smiling. I overheard her dealing with some difficult customers and I have to say that she is a real asset to... More 

Was this review helpful? Yes
Top Contributor
61 reviews 61 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second time staying here, was here last year in October. Overall the same, great staff and service. Rooms were clean and AC was great. Had to wait a little for our room to be ready but that was normal since we arrived early. We booked through Interval and everything went fine. Would defininitely stay here again if... More 

Was this review helpful? Yes 1
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