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Casa Maya Cancun

Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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1 room 1 guest
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935 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed at Casa Maya for 10 days where our breakfast was included. Unfortunately, every day the food was the same. We were hoping that maybe every three days they would do something else, but it did not happen. On our second day, we went to the pool bar. The food was good, the service as well. When it came... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Although the Casa Maya is an older property and perhaps a little tired, it is the BEST location, food, drinks, people and service. We LOVE everything about it! It's hard to go to Cancun and not stay there! To us, it's like going home. We wish we had renewed our timeshare there... A great resort with a character all its... More 

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Level Contributor
6 reviews
4 of 5 stars Reviewed 4 days ago NEW

We were mostly looking for an affordable hotel with a great beach for our little ones. And that is what we got. The hotel is nothing special, nice and clean but not fancy. The staff was remarkably friendly. I think they wanted to sell us a timeshare, but they didn't press and we didn't get "the talk". And the beach... More 

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We always stay at Casa Maya. There might be fancier places, but Casa Maya feels like home! Very clean, good food on location, and steps from the water. Also close to the bus line going either direction, down the street from Scuba Cancun and La Palapa del Mezcal on the other side. You can also get a taxi at the... More 

Was this review helpful? Yes 1
bangkok
Level Contributor
93 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel looks and feels old but was ok for a 2 night stay. Way overpriced as I believe everything is in the hotel zone. I must say the beach was quite nice, white sugary sand. Breakfast was pretty good.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This is an older hotel but well taken care of. We exchanged in II and got a nice room with a view , daily maid service, that was over the top great , nice beach and pools . Easy to get to bus or taxi. Would recommend for a nice relaxing vacation away from all of the rowdy drunks at... More 

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Boston, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2015

for an older property it is very well maintained. the common property is meticulously maintained ... i couldn't find anything out of place or in need of repair. the wifi worked very well, the lights, safe, tv, etc all worked well. there were enough receptacles but bring a power strip if you have lots of devices. the breakfast buffet was... More 

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California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2015

Highly recommend this place. Not only are the grounds and hotel beautiful, but so are the people who work here. A1 customer service. The beach is clean and well maintained. There are plenty of lounge chairs and umbrellas for everyone

Was this review helpful? Yes 1
Level Contributor
3 reviews
4 of 5 stars Reviewed July 15, 2015

We got a promotion for a room with breakfast buffet included for just 99 a night, the service and food are good and the beach is very nice. My daughters enjoyed the kids pool,my 2 year old could stand in it and loved it. They have a mini market inside and at reasonable prices. I will be back!

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Montreal, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 9, 2015

This is a fabulous hotel, with friendly service and the perfect location if you want a relaxing peaceful vacation. No beach vendors harassing you, lots of chairs available, activities if you want them, good food...overall a superb hotel. I was there in March 2015 and truly enjoyed our week. The weather called for rain each day but we only saw... More 

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