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All 174 Cancun hotels

Casa Maya Cancun

3.5 of 5 Hotel   |   Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Maya Cancun
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Ranked #74 of 174 Hotels in Cancun
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806 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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El Paso, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My girlfriend and I spent a week in January 2015 at Hotel Casa Maya in Cancun. It is on the "hotel strip" and I expected a loud "Las Vegas" type atmosphere. It was a timeshare exchange so I did not have a lot of choices. What a pleasant surprise we had. It is a quiet place, older crowd, no loud... More 

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Morris, Connecticut
Top Contributor
103 reviews 103 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The total experience was more than I could as for in a stay in Cancun. The staff was outstanding especially since each year the same people are there to make the time enjoyable. The food was much improved and the specialty nights made me want to eat there without it being all-inclusive. Each year the service improves.

Was this review helpful? Yes 1
ny
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having read the reviews I left with some trepidation. Arrived on Saturday and received the usual "have a drink at the bar and wait for your conceirge" time share person. Met with Guadalupe, declined the time share presentation and she was very gracious. She was so gracious in assisting when needed that I actually approached her and offered to go... More 

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Detroit, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I just returned home yesterday from Cancun, and wanted to write a review while my memories are fresh. This was my first trip to Cancun, so I have nothing to compare my stay here too. Well we did visit with some friends just down the way, so I can compare a bit. Overall, I had a wonderful stay here and... More 

Was this review helpful? Yes 1
Winnipeg
Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The day started at 4AM at the airport in Winnipeg. With 7 hrs in two planes and 3 hours at 2 different airports we finally got to Cancun. It was minus one of 4 bags. and of course it had to be wife's bag with most of her clothes. So it took any extra hour to get out of the... More 

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Sheridan, Wyoming
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Casa Maya for 4 nights. We both were pleased with the hotel and would stay again but there again. The staff was amazing. Ana was especially helpful. At one point I lost my travel cash card and it was promptly returned to me which I was very grateful for. The beach is mild... More 

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Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first visit to Casa Maya and the second one to Cancun. It was an time share exchange through Interval International. The main reason we choose it was that we did not want an all-inclusive resort and it was one of a few available. We were also able to purchase a "getaway" week for friends to go with... More 

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calgary
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Its our 1st time to visit cancun and this hotel is just too good for first timers coz it'near to almost everything.the bus comes every min.almost in front of the hotel..walking distance to tortuga(where you get the boat to isla mujeres)and captain hook(dinner boat)just a bus ride to downtown and church..the buffet breakfast was delicious,staff are very helpful and courteous..all... More 

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Silver Spring, Maryland
Top Contributor
52 reviews 52 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Hubby and I just returned from a four weeks of our 30th consecutive visit to the Casa Maya. We have seen many changes - good & bad Since 1984. Management must be paying attention to the Trip Advisor reviews because for the past few years things are changing for the best. Check-in is a breeze & the front desk personnel... More 

Was this review helpful? Yes 1
Elkins Park, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and i just returned from our first trip to Cancun. We thoroughly enjoyed our stay in the Casa Maya. The amenities in that hotel are very superior. We enjoyed a sumptuous complimentary buffet breakfast every morning. There was live music every evening, a real plus for us as we love to dance. We ate dinner there twice, and... More 

Was this review helpful? Yes 1
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Additional Information about Casa Maya Cancun

Address: Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Maya Cancun 3.5*
Number of rooms: 370
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Also Known As:
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Hotel Casa Maya Cancun
Cancun Casa Maya
Imperial Fiesta Club Hotel Casa Maya
Hotel Style:
#40 Spa Hotel in Cancun
#57 On the Beach Hotel in Cancun

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