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All 174 Cancun hotels

Casa Maya Cancun

3.5 of 5 Hotel   |   Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Maya Cancun
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Ranked #72 of 174 Hotels in Cancun
A recent review
4 of 5 stars reviewed 2 weeks ago
J L N.J.
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721 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Sydney, Australia
Top Contributor
173 reviews 173 reviews
173 hotel reviews
315 helpful votes 315 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This property should be given a miss because so other better options in Cancun I regret staying at this poorly run and old hotel. 1. Rooms: Really awful. Old, tired, devoid of any charm. The TVs were new in the 1990s. Rainy picture made it worse. I can think of a single redeeming feature. Very off-puting deco. 2. Pool: Just... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pleasantly enjoyed stay at Casa Maya as it is located away from the hustle and bustle of the mail Hotel zone, but close enough for activities. The place is not all inclusive which is great for families, clean, service personnel was attentive, an abundance of on-site activities. Would rerurn

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you for everything! Super Recommended! My family couldn't be happier and well accommodated. We all enjoyed our stay there, if we ever come back, this is the place to stay for all type of Guest. *********************************************************

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Ames, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If there's ever a place you want to go just to get away this would be it. Cancun Mexico is easily the best summer vacation spot I have ever been to and I do plan on a return trip. Casa Maya Hotel was hands down one of the most beautiful hotels I've ever seen. There were so many positives to... More

Was this review helpful? Yes 1
Eger, Hungary
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is in the hotel zone with beautiful private beach. The city and public beaches are 5 minutes by bus. This is a fairly old hotel which is felt in the furniture and the smell but in exchange it is cheap. Perhaps one of the cheapest five -star hotel in the hotel zone. The hotel has pools, restaurants, bars, convenience... More

Was this review helpful? Yes 1
Massapequa, New York
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised at how much we enjoyed our stay at Casa Maya. After reading (and re-reading) all of the past reviews, I was a bit nervous having been to Cancun a number of times staying in some of the 'swankier' hotels. We traded our timeshare for a 2 bedroom suite - and it was more than spacious for... More

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New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 8, 2014

Cancun is hands down one of the places we are always traveling to. The very first time we went to Cancun we stayed here and it was amazing because we have timeshare (not theirs) and exchanged it for the one bedroom there. Room was very clean the staff was amazing. However the second time we didnt get to use our... More

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Houston, Texas
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 3, 2014

Since we have come to rely on tripadvisor for accurate and helpful reviews and comments, we are motivated to pass along some (okay, maybe more than "some") of our own experiences and insights, so take and use what you will. This property sits on an exceptional beach front (one reviewer remarked that "all hotels in Cancun have nice beaches", which... More

Was this review helpful? Yes 12
West Midlands
12 reviews 12 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 2, 2014

We first visited this hotel back in 2003 through an RCI exchange. We were so impressed we bought into their Imperial Fiesta Club. This year (June 14) we decided to upgrade into their Elite program and were immediately allowed transfer into an Elite room and use all of the Elite benefits during our vacation. What makes this resort special to... More

Was this review helpful? Yes 3
Roswell, Georgia, USA
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2014

I stayed casa maya 2013 and 2014 summer, one bedroom timeshare for one week. staff are very nice and friendly, nice buffet restaurant. There is a kitchen, so we can save much money. Bus stop is not far from hotel, also have taxi service. Beach front hotel, I love it.

Was this review helpful? Yes 3
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Additional Information about Casa Maya Cancun

Address: Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casa Maya Cancun 3.5*
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Also Known As:
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Hotel Casa Maya Cancun
Cancun Casa Maya
Imperial Fiesta Club Hotel Casa Maya

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Room/suite (71)
View from room (40)
Pool/beach area (117)
Bathroom (5)
Dining (16)
Family/play areas (6)
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Pool/beach area (3)
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