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Omni Cancun Hotel & Villas

4.0 of 5
Blvd Kukulcan km 16.5, Cancun 77500, Mexico
Hotel amenities
Omni Cancun Hotel & Villas
Ranked #25 of 175 hotels in Cancun
4.0 of 5 stars 1577 Reviews
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1,577 reviews from our community

What travelers say about this hotel
  • Pina colada(73)
  • Da Vinci(54)
  • Sushi bar(53)
  • Room service(52)
  • Very good(49)
  • Ocean views(41)
  • Hot tub(31)
  • Vacation Club(21)
  • Time share(19)
  • Pool area(17)
Traveler rating
    768
    478
    150
    115
    66
Only show reviews for Family (344) | Couples (537) | Business (24)
Date Rating
Philadelphia, Pennsylvania
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 21, 2012
6
people found this review helpful

The staff was great and the pool was decent but the food was average at best. Had restriction on how many times you could go to the a la cart restaurants. 1 a la cart restaurant if you stay for 3 nights, 2 a la cart if you stay for 5 nights and 3 a la cart if you stay... More

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Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 21, 2012
6
people found this review helpful

Where to start..... 1. The room. DO NOT let them give you a room with a number between 1201 and 1206. These rooms are on the main floor of the hotel and the same floor as the main bar. They are also very close to the very busy elevator. Keep in mind that this is the bar that is used... More

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See 6 more reviews by MapleGrove4 for Cancun
sjbk, Director of Sales at Omni Cancun Hotel & Villas, responded to this review
March 29, 2012

Dear Past Omni Cancun Guests, We appreciate the time you have taken to provide your insight about your recent stay with us. First and foremost we wish to apologize for your inconviences, which we understand was not up to your expectations. The transition we have been going through to our full all inclusive operation is in it´s final stages and... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 21, 2012
1
person found this review helpful

I booked this on a deal, with low expectations. We usually stay at Club Med with kids, Sofitel or Westin without. It was really cheap, all inclusive, and when we walked into our 3 bedroom villa we were blown away. Three levels, 4 bathrooms, sunken living room with flat screen TV and DVD player, kitchen with table for 6, large... More

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Long Island, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 20, 2012
2
people found this review helpful

The Omni is truly one of a kind from the moment you step out of your van. All you see are happy smiley faces greeting you and welcoming you back. It doesn't matter if you're a repeat guest or your first time; they make every one feel welcome. All of the staff do an outstanding job; whether your in the... More

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See 2 more reviews by cfulky for Cancun
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2012
1
person found this review helpful

Pro's- -Nice Location -Decent rooms a bit on the small side -Nice Views -Close to Beach Cons' -If your not on the all inclusive, you have to give blood if you want to recieve any type of service at the pool. I could not understand why we would have to go all the way back to the Hotel Lobby if... More

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AB Canada
1 review
5 of 5 stars Reviewed March 19, 2012

In Feb 2012 my hubby and I visited Mexico (Cancun) despite the negative press and horror stories....we had the best experience ever at the Omni Cancun. After attending the vacation club presentation , we were delighted to buy in. Since we have travelled at least twice a year for the past couple of years it was a great value. We... More

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Dallas, TX
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2012
1
person found this review helpful

We went to the Omni last September and had a fantastic time! We ended up adding the All-Inclusive package deal when we got there. We noticed they no longer would give you a discount if you went on the tour though. Oh, well, it was still worth it considering the prices for a la carte are expensive. The service was... More

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New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 17, 2012
2
people found this review helpful

We love everything about the Omni Cancun Hotel & Villas. Our very first vacation there in October of 2005 was "interrupted" by Hurricane Wilma (major understatement)! But we have returned many times since then, and each vacation at the Omni Cancun just keeps getting better and better. The hotel staff are simply the friendliest people you've ever met, and we've... More

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jtml0802
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 17, 2012
5
people found this review helpful

Two of my friends and I went to Cancun for a long weekend and stayed at the Omni. We lucked out and were placed in a room on one of the top floors so the view of the water from the balcony was nice. The room was in very good condition. I like that there is one area for the... More

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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2012
1
person found this review helpful

Everything was great, defintley coming back! Loved the all inclusive & staff More

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Additional Information about Omni Cancun Hotel & Villas

  • Omni Cancun
  • Omni Cancun Hotel Villas
  • Omni Hotel Cancun
  • Cancun Omni
  • Omni Cancun Hotel
Address: Blvd Kukulcan km 16.5, Cancun 77500, Mexico
Price Range: $

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Omni Cancun Hotel & Villas
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