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Omni Cancun Resort & Villas

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Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Resort & Villas
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Omni Cancun Resort & Villas
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4,054 Reviews from our TripAdvisor Community

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Traveler rating
    2,118
    1,197
    419
    192
    128
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1,297
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (839)
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  • Mar-May only
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    (975)
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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

On arrival at the hotel, we greeted warmly with someone taking our bags to our room. We had a lagoon view room, with a lovely balcony. Our fridges were stocked daily and the room was cleaned twice a day with us being given fresh towels and sheets. The TV is mostly in spanish with some english american channels, but we... More 

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Canton, Ohio
2 reviews
1 of 5 stars Reviewed yesterday NEW

We arrived at the airport & waited 1.5 hours in the sun before they picked us up. We finally got to the hotel, checked in, changed clothes to get out & have some fun. When we got back to our room to shower we noticed we only had 2 towels, no wash clothes, no hand towels or bath mats. We... More 

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Southlake, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I visited with my husband, two teenage boys and one of their friends. We had a GREAT time. The boys loved the buffet restaurant and the jet ski rentals right from the beach. I loved the palapas next to the beach and enjoyed the excellent service from the beach side bar. (Ask for Consuela) The mojitos were made with fresh... More 

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California
1 review
5 of 5 stars Reviewed 2 days ago NEW

While we had an excellent time at Omni Cancun in general, this review is specifically for the Kids Club. Our pre-kindergartener LOVED the kids club. Despite the multitude of hotel activities (very kid friendly pools with sloping entrances, shows, etc), he would ask to go to the kids club multiple times every day. The kids club was clean, with lots... More 

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Lima, Peru
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, many pools and great access to the beach, friendly staff and many options in the restaurants, nice bar area near the lobby and shows that keep you busy at night. I would definitely stay at Omni Cancun on my next visit

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Sparta, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Family of 4 including 16 yr old boy and 20 yr old boy. Had two spacious connecting rooms on the 18th floor (floors begin at #14) not sure why but the "18th floor" is really only 6 levels above the lobby but still offered a wonderful view. The rooms were very comfortable and clean- but the bathrooms could use some... More 

Was this review helpful? Yes 2
5 of 5 stars Reviewed 4 days ago NEW

Have to admit that this has been the best vacation ever. Traveled with Hubby and four kids and we all had an amazing time. Our stay was great, loved everything about Omni, the place is clean, it has everything we needed and more. The people are great, friendly clean just an outstanding experience. The food was delicious and I recommend... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This might be a long review, so I will title each section so you can get the information you are looking for. Me and my wife went on our honeymoon here for 4 nights. We got in Sunday evening and left Thursday morning. Hotel General - This place was very clean. I have read previous reviews that stated that it... More 

Was this review helpful? Yes 4
5 of 5 stars Reviewed 4 days ago NEW

We just got home from a week long stay at the Omni Cancun Hotel and Villas. I can't say enough about the excellent service and food served daily. There are multiple food choices from an expansive buffet to an upscale full service restaurant, all included in the all inclusive price. The warm and friendly staff go out of their way... More 

Was this review helpful? Yes 2
Denver, Colorado
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was by far the best vacation we ever took. The Omni took such good care of us. From the second we checked into the hotel to the time we left, we received nothing but exceptional customer service. Germain took care of our luggage at both checkin and check out. He provided such great customer service. Everyday he always had... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Da Vinci(33)
  • Pina colada(31)
  • Sushi bar(31)
  • Room service(28)
  • Very good(28)
  • Ocean views(21)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Great time(7)
Questions? Get answers from hotel staff and past guests. Ask a question

2,882 photos of this hotel

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Pool/beach area (673)
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Dining (200)
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Hotel & grounds (562)
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Room/suite (296)
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Family/play areas (21)
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View from room (191)
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Bathroom (16)
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Videos (3)
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Other (578)

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Amenities (35)
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Beach (13)
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Deluxe Room (25)
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Executive Suite (29)
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Pools (19)
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Premier Room (26)
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Presidential Suite (60)
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Restaurants and Bars (15)
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The Hotel (31)
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Villa (52)

Management photos: Courtesy of the property manager

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Dining (4)
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Hotel & grounds (9)
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Pool/beach area (3)
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Room/suite (4)
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View from room (2)
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Other (5)
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