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Omni Cancun Resort & Villas

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Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Resort & Villas
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4,164 Reviews from our TripAdvisor Community

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Traveler rating
    2,171
    1,232
    434
    196
    131
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1,351
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (868)
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    (4164)
  • Mar-May only
    (1245)
  • Jun-Aug only
    (1303)
  • Sep-Nov only
    (641)
  • Dec-Feb only
    (975)
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1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Decent hotel. Good value for the price. Convenient location. Friendly staffs. Variety of food options. My wife and kids enjoyed the beach and swimming pool the most. It was nice to have sushi bar next to the pool.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was an all inclusive hotel that stood behind that other than the La Vista Steak House. At $39.00 per person it was an excellent value. For the service, activities, pools and beaches this hotel was perfect for our family of 5. I'm not usually big on buffets but there was always plenty of food to choose from. I would... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Montevideo, Uruguay
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the OMNI last May for about a week. Nice hotel with good amenities. Our room was big and had a big balcony facing the lake. We coudn't get a single king bed because it was fully booked, but we got two queens that were pretty contable (or at least the one we slept on). I would have... More 

Was this review helpful? Yes 1
Cerritos, United States
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

On Friday 08/28/15 I went to take lunch from La Polma to my room for my wife and daughters. They guy at the door blocked my way and told me I'm not allowed to take any food out. I left my dish and went out. Then I went to viva mexico and got two hot dogs and ask if I... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Mexico, Mexico
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great location, and magnificent service!We stayed at a villa and we feel at home. My mother who is 79 loved, she felt comfortable and at ease with accommodations and delighted with all staff members. We are planning to come back next year for her 80´s birthday.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Columbus, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Took a family of nine, five adults and four kids to Omni for a week. The hotel was amazing!! We stayed in a villa. The villa's are three stories, with two separate rooms across from each other down the hallway on the second floor and a third room on the third floor. The rooms all have their own on suite... More 

Was this review helpful? Yes 1
Maplewood, New Jersey
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the OMNI resort last week and had a great relaxing time! I was travelling a long way with two young children on my own. I was quite anxious as you imagine but Norma the front desk manager was most helpful in helping me get set up for our arrival - thanks Norma! The Kids club was great... More 

Was this review helpful? Yes 2
Festus, Missouri
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We only stayed here one night due to our resorts air being broke. Beautiful rooms, very nice staff and great drinks. I am a spoiled American who likes bacon so I was a little upset they did not have any due to a more European menu but all in all it seemed like a very nice place.

Was this review helpful? Yes 1
Sacramento, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Do not go here and try to use your reward nights. They do not know what to do with you, they make you come to the front desk every single time you want to buy a dinner or a drink and get a PAPER voucher to exchange at the restaurant. As a black level they could care less of my... More 

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear RandRMM: Thank you for taking part of your busy time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I am really sorry to learn that we did match your expectations and specially as a member of our exclusive loyalty program. I am meeting with my staff to go deeply enough to find... More 

richmond, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Omni was awesome. Large beach access, many pools, awesome food, fun entertainment. Stay here, safe and friendly. The staff worked really hard to make sure we enjoyed our stay. The property is cleaned and maintained well. I went with my girlfriend and she loved the vacation. Buy your transportation in advance online. Bring singles for tipping.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Andrew K: I really appreciate taking part of your time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I am so glad ti learn that and your girlfriend enjoyed, our food, service and facilities, So happy as well to see that you recognize our daily efforts to please all our guests and... More 

Hotel Review Summarization

What travelers say

  • Da Vinci(33)
  • Pina colada(31)
  • Sushi bar(31)
  • Room service(28)
  • Very good(28)
  • Ocean views(21)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Great time(7)
Questions? Get answers from hotel staff and past guests. Ask a question

2,960 photos of this hotel

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Hotel & grounds (567)
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Pool/beach area (685)
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View from room (194)
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Bathroom (19)
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Room/suite (297)
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Dining (200)
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Family/play areas (21)
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Business center/function rooms (10)
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0:29
Videos (3)
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Other (632)

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Amenities (35)
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Beach (13)
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Deluxe Room (25)
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Executive Suite (29)
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Pools (19)
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Premier Room (26)
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Presidential Suite (60)
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Restaurants and Bars (15)
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The Hotel (31)
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Villa (52)

Management photos: Courtesy of the property manager

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All management photos (27)
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Pool/beach area (3)
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Dining (4)
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Hotel & grounds (9)
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Room/suite (4)
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View from room (2)
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Other (5)
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