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Omni Cancun Resort & Villas

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Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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1 room 1 guest
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Omni Cancun Resort & Villas
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4,157 Reviews from our TripAdvisor Community

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Traveler rating
    2,166
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maplewood, New Jersey
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the OMNI resort last week and had a great relaxing time! I was travelling a long way with two young children on my own. I was quite anxious as you imagine but Norma the front desk manager was most helpful in helping me get set up for our arrival - thanks Norma! The Kids club was great... More 

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Festus, Missouri
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We only stayed here one night due to our resorts air being broke. Beautiful rooms, very nice staff and great drinks. I am a spoiled American who likes bacon so I was a little upset they did not have any due to a more European menu but all in all it seemed like a very nice place.

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Sacramento, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Do not go here and try to use your reward nights. They do not know what to do with you, they make you come to the front desk every single time you want to buy a dinner or a drink and get a PAPER voucher to exchange at the restaurant. As a black level they could care less of my... More 

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear RandRMM: Thank you for taking part of your busy time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I am really sorry to learn that we did match your expectations and specially as a member of our exclusive loyalty program. I am meeting with my staff to go deeply enough to find... More 

richmond, United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Omni was awesome. Large beach access, many pools, awesome food, fun entertainment. Stay here, safe and friendly. The staff worked really hard to make sure we enjoyed our stay. The property is cleaned and maintained well. I went with my girlfriend and she loved the vacation. Buy your transportation in advance online. Bring singles for tipping.

Review collected in partnership with Omni Hotels & Resorts

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Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Andrew K: I really appreciate taking part of your time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I am so glad ti learn that and your girlfriend enjoyed, our food, service and facilities, So happy as well to see that you recognize our daily efforts to please all our guests and... More 

Lakeville, Minnesota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband, 2 adult children, 2 younger children, and I stayed at this all-inclusive resort for 5 nights. We had a great time! The food was pretty good, and there was always plenty available, so anytime one of the kids were hungry, they could have something. The beach was beautiful and fun, and the hotel pools were also a good... More 

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Dixie G: Thank you very much for your kind review and comments related to your family vacation here at the OMNI Cancun Resort & Villas. I am delighted to learn that you had a great vacation and that we met your expectations. Once again, thank you for Sharing! and come back Soon! My best regards, Michel Albahari General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

Me and my friends stayed in Omni Hotels and Resorts Cancun for five days. I would definitely recommend this hotel. Service is top notch. All their employees are working hard to make sure all your needs are meet on your stay there. We waited 30 minutes to check in but its okay. No big deal. While waiting in line, Rudy... More 

Was this review helpful? Yes 2
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear TripAdvisor member: Thank you very much for letting us know about yours and your friends recent stay at the OMNI Cancun Resort & Villas. I fell honored and happy to learn that you and your party had a memorable time here at the OMNI. I appreciate your comments and observations, and hopefully we can welcome you back here at... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Omni for 5 days 4 nights and I have to say that the place is beautiful the service was great AND THE FOOD was SPECTACULAR. I would strongly recommend someone choosing this hotel for their stay.

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Tania: Thank you very much for taking part of your time, to let us know about your recent stay at the OMNI Cancun Resort & Villas. I am glad to learn that you a great vacation break here at the OMNI Cancun, celebrating your Birthday!. We hope to welcome you back in a near future. My best regards! Michel... More 

Chicago, Illinois
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was only two choices Omni or the Paradisus. I ended up choosing the Omni because I booked threw Costco. I was happy and the family was happy, ocean view and transportation too and from the airport was all included threw Costco. Check in was a breeze the staff was excellent and very helpful. This was a great family spot,... More 

Was this review helpful? Yes 2
Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I loved it so much, most of my friends ended going there. It's a big resort, but everything is so close to you. Many small restaurants, they are so good. We loved the Pina Colada Restaurant! What time is it? It's Pina Colada Time! If you tip them good, they'll bring out the good liquor! My husband usually tip them... More 

Was this review helpful? Yes 1
Long Beach, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I recently got married in June, had an adventure! We were 4 days in Las Vegas and from there went to our honeymoon in Cancun. I was recommended to book through Costco Travel, we cross referenced the hotels and reviews with TripAdvisor and found that the Omni Hotel was the best fit. It is a smaller resort... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Da Vinci(33)
  • Pina colada(31)
  • Sushi bar(31)
  • Room service(28)
  • Very good(28)
  • Ocean views(21)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Great time(7)
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Bathroom (19)
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Dining (200)
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Amenities (35)
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Beach (13)
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Deluxe Room (25)
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Executive Suite (29)
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Pools (19)
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Premier Room (26)
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Presidential Suite (60)
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Restaurants and Bars (15)
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The Hotel (31)
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Villa (52)

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Hotel & grounds (9)
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Room/suite (4)
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