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Omni Cancun Hotel & Villas

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Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Hotel & Villas
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Omni Cancun Hotel & Villas
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3,726 reviews from our community

Traveler rating
    1,933
    1,115
    375
    183
    120
See reviews for
1,161
1,256
83
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (767)
Date | Rating
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  • All months
    (3726)
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    (1132)
  • Jun-Aug only
    (980)
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    (639)
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    (975)
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

What a great time at the Omni Cancun! It was a girls vacation and everything was perfect! The beach and water were beautiful! We spent 6 days lying under palapas, eating great food, and enjoying adult beverages. The staff throughout the resort were attentive and friendly. We could not have asked for better service! Thanks to all at the Omni... More 

Was this review helpful? Yes
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

My Wife and I came here for a 5 day vacation. Overall, we had a good experience. There are some things however that definitely need improvement. FOOD AND DRINK: The buffet food definitely needs improvement. The food is bland, cheap and of very poor quality. The breakfast bar lacked variety and the orange juice tasted like it was water with... More 

Was this review helpful? Yes 1
Atlanta, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Staff was excellent and the hotel was very nice. Food and alcohol selection was ok, yet at two of their "nice" restaurants, would have to say the food was excellent. Very family oriented and had a great time. For the price paid, was definitely a good choice and had a great time.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Kirkland, Washington
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family of 4 - two adults and 7 and 3 year olds. We just returned from 10 days at the Omni Cancun and am already booking next year. We have stayed at several different all inclusives throughout Mexico and the Caribbean and have always found places they have some up short. NOT the case here. The food was incredible.... More 

Was this review helpful? Yes 6
Little Falls
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The food and wait staff Juan was awesome!!! The pool service simply fantastic!! OSCAR, IGNACIO,HERLINDA and ADRIANNA were awesome!!! Thank you for superior service! The pools were fantastic as well!!! The hotel staff didnt tell us about the SPA specials or that we needed towel cards and the room beds were VERY uncomfortable. However the food and pools and the... More 

Was this review helpful? Yes 3
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The Omni Cancun has a beautiful location and great pools spread throughout the property, however the restaurants were pretty bad. The Italian restaurant they highly recommend and you need a reservation for is like someone who's never had Italian food put the recipes together. Honestly, we didn't like the tacos, sushi, or buffet so we were really looking forward to... More 

Was this review helpful? Yes 2
South St Paul, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The hotel was nice and well groomed. The rooms were OK. The beds were awful and the mini frig was very mini and not very cold. The room temp could have been better. The wait staff at the restaurants were friendly and good. We especially liked Oscar by the pool and Adrianna at the night lobby bar they were our... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We recently spent 10 days at the Omni Hotel and Villas. Service and food were great here! Entertainment staff Omar, Marco,Benny & Arturo made every day at the pool fun and exciting.There are many areas to sun and swim for both family and adults. We enjoyed the nightly shows at the hotel and dance clubs in the city : Beach... More 

Was this review helpful? Yes 1
Fairfax, Virginia
1 review
1 of 5 stars Reviewed 3 days ago NEW

To start with the positives...The services from the waiters was very good! If you tip them 1 USD every so often, they come back to you a little more frequently and always have a smile on their face. And the negatives...I was there April 17-20, 2015, there were definitely people there, but it was not packed. I arrived at noon... More 

Was this review helpful? Yes 2
Saddlebrook
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Visited Omni for the first time for 8 days 7 nights with my 3 year old daughter and husband. I think the property was big and clean. The Indonesian Restaurant was excellent (staff aswell) at the Italian Restaurant food was okay. The hotels buffets food was good for breakfast, dinner food could be better and more variety. The entertainment staff... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Da Vinci(33)
  • Sushi bar(31)
  • Pina colada(31)
  • Room service(28)
  • Very good(28)
  • Ocean views(21)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Great time(7)
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Deluxe Room (25)
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Executive Suite (29)
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Pools (19)
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Premier Room (26)
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Presidential Suite (60)
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The Hotel (31)
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Villa (52)

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