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Omni Cancun Hotel & Villas

4.0 of 5 Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Hotel & Villas
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Omni Cancun Hotel & Villas
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3,418 reviews from our community

Traveler rating
    1,783
    1,011
    335
    177
    112
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1,046
1,156
76
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (701)
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Omni was really impressed my family and I. We went in Cancun for a conference. First off we had 4 rooms booked, 3 of us decided to try and get our selves into the villa. (our travel agent told us it would be too much money for her to book and to do so when we arrived.) At check... More 

Was this review helpful? Yes 1
France
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is clean, the staff is very friendly and forthcoming. We stayed a week in the hotel and liked it very much. The food is good and the variety is okay. The rooms are clean and have a nice view.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
mongomery ny
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff,hotel,service was a great experience..The vistas are amazing..Weather,perfect...went snorkling,boating,swimming,and more...All inclusive,we like that alot...Most of the shows were great, esp. the Michael Jackson show ...love the jacuzzi bar overlooking the ocean.....10 minute walking to aquaworld,conveinent.....Always have a good vac. @ the Omni....(have stayed there 4times )

Was this review helpful? Yes 3
Rochester, Minnesota
1 review
5 of 5 stars Reviewed 4 days ago NEW

Pros: The quality of the staff and service at the Omni is phenomenal! They went out of their way to make sure our stay was pleasant and that we were comfortable. They opened doors, always greeted you with a smile, and returned with food and drinks in a timely manner. You are not required to tip at the all-inclusive resort,... More 

Was this review helpful? Yes 1
Cary, North Carolina
1 review
4 of 5 stars Reviewed 4 days ago NEW

Every day, we had Natario as our waiter and he did an outstanding job! It didn't matter how busy the restaurant was, he left us wanting for nothing :) We were all impressed with the service at the restaurant and my fiance and I were very pleased with each and every dining experience!!

Was this review helpful? Yes
A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

My wife & I went to Mexico in January to escape to British winter. We wanted a relaxing holiday in warm (but not too warm) conditions so that we could read , sunbathe & enjoy a different culture & food. We are rather old now for snorkelling, swimming with dolphins etc, although there were plenty of water sports & activities... More 

Review collected in partnership with Virgin Holidays

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Andover, Minnesota
1 review
5 of 5 stars Reviewed 4 days ago NEW

We spent a week here, and the level of service was amazing! The staff are very friendly and accommodating. The nightly shows were all good, however the circus show was amazing! The beach and pools are beautiful with lots of seating. Jose in the buffet & lobby bar went out of his way to take care of us! We've stayed... More 

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Chickodee: Thank you for taking part of your time to let us about your recent stay at the OMNI Cancun Resort & Villas. I really appreciate your feed back. I am very happy to learn that you and your family really enjoyed your week vacation at the OMNI Cancun. I will also share your kind comments about Jose in... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

First of all I want to start off by saying anyone who tells you anything bad about this hotel is lying or is just and unpleasable person. We stayed from January 19th - 23rd 2015. At check in we were promptly greeted and asked if we would like a drink while we waiting for a concierge to assist us, we... More 

Was this review helpful? Yes 4
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Charliee67: Thank you very much for let us be your first review ever in Tripadvisor!. I feel honored!. I am so glad to learn that you really enjoyed our resort and specially our service. It is so good to hear these kind of comments specially after the effort that every person try to make to please all our guests... More 

Coronado, California
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed with my family in this Omni resort on early of Jan. 1. The room that I stayed to need to be remodel the interior or do something. They manage the resort well but it just "Outdated". 2. Beach sand are not clean as much as others. The other resort next Omni has a machine to clean the sand... More 

Was this review helpful? Yes 2
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Peter K: I would like to thank you about your comments regarding your recent stay at the OMNi Cancun Resort & Villas. I have noticed that we did not meet all your expectations. I will also address with you some of your observations: 1.- This is definitely not an outdated Resort. OMNI Cancun is in excellent shape, and perfect... More 

Union, New Jersey, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I were at the Omni Cancun for a conference. After reading some of the negative reviews, I am beginning to wonder if the reviewers only dreamt that they stayed here. From the time we arrived, to the time we left, the staff was friendly and attentive. The food was very good when compared to other all-inclusives we've... More 

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Fred R: Thank you very much for taking part of your time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I am delighted to learn that your stay with us was a memorable one. I will definitely share all your kind comments with our staff and supervisors. You can be sure that... More 

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Hotel Summarization (Beta)

What travelers say

  • Da Vinci(34)
  • Pina colada(34)
  • Very good(31)
  • Sushi bar(31)
  • Room service(28)
  • Ocean views(22)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Vacation Club(7)

Additional Information about Omni Cancun Hotel & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Cancun Hotel & Villas 4*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Jetsetter, Agoda, Orbitz, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Omni Cancun Hotel & Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#24 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Spa Hotel in Cancun
#48 On the Beach Hotel in Cancun

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Presidential Suite (60)
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