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Omni Cancun Hotel & Villas

4.0 of 5 Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Hotel & Villas
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Omni Cancun Hotel & Villas
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3,212 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed Labor Day week and enjoyed the excellent hospitality provided by the entire staff! Exceptional service by the beach waitstaff, Ulises, Beatrice, and Consuelo made us feel special. They gave outstanding service and we're super friendly! Peggy & Roger

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Las Vegas, Nevada, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We purchased a package through Costo Travel which included a 4 day/3 night stay at the Omni for our 15-year Anniversary. Couldn't be more happy with our choice! We had impeccable service from the moment we arrived to the moment we departed. Carlos is THE BEST Bell Desk attendant! We were pleasantly surprised to receive a BEAUTIFUL Swan towel display... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here from October 1st-11th and had a fabulous time. The staff ALWAYS went above and beyond and even made up our bed with a swan and flowers upon our arrival. Javier at the desk found out we liked steak and had a special steak dinner set up for us at da vinci. What a great... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My friends and I traveled to Cancun in March for spring break. We were looking for somewhere close to the nightlife but a place where we could relax during the day. This hotel was also right next to the Oasis so we were able to walk over there for the true spring break party feel. The staff was very friendly... More

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
55 reviews 55 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We decided to stay at this hotel as I am a Select Guest omni member and was happy to see this hotel branch in Cancun. We did not take the all inclusive packages as we had already planned to be out all day when at the hotel so I cannot comment on the all inclusive packages, but only the rooms... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Top Contributor
53 reviews 53 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I just returned from a 5 day trip to Omni Cancun. The service and hospitality were top notch. From the wait staff at la Paloma to Esteban at the main bar to the baggage handlers I couldn’t have asked for better service. Antonio in entertainment kept the spirit alive at the pool and in the club in... More

Was this review helpful? Yes 1
Dallas, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is beautiful, staff is friendly, but the food was not delicious. At all. Really, that bad. This was to be our 15th anniversary trip. I didn't want to have to leave the property. On our first evening, we ate at the "fancy" Italian restaurant. The bread was cold (semi frozen in the middle) which should have been our... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 3
Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Place was fairly empty because we chose to stay during off season (Fall break for kids) but good, food, great service and overall I would go back to this place. Beaches were nice and the layout of the hotel, the pools, pool bars, hot tubs, and kids pools were all nice. Plenty of room to mingle around and nice things... More

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Mike W: Thank you for your great review about the OMNI Cancun Resort & Villas. I am really happy to learn you had a great time here at the resort, and that we could met all your expectations. I will share your kind words with my colleagues and staff. They will be happy to hear about them. My best... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 3rd trip to Cancun...However this time, my best friend and I stayed at the Omni last week. It was a perfect relaxing week for just the girls. The staff at the Omni is second to none and the Artisans they allow to sell items on their property are fantastic as well. There is really no need to... More

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear IU_ AOII: Thank you very much for letting us about your "Perfect Relaxing Week" at the OMNI Cancun Resort & Villas. I am really happy to learn you had a great time here at the OMNI, and that we met all your expectations. Once again, Thank you for SHARING! Come back soon! Michel Albahari General Manager More

Malta
2 reviews
5 of 5 stars Reviewed 1 week ago

Everthing was perfect hotel area,food,staff and is was a clean hotel.A very lovely hotel we really liked the pool area.And staff was really helpfull.Even the hotel area was perfect to relax really easy to reach the beach.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Maureen G: Thank you very much for letting us about your recent stay at the OMNI Cancun Resort & Villas. I really appreciate your input and kind words. I am happy to learn that you had a great experience at the Resort. Please come back and visit us soon! My best regards, Michel Albahari General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Da Vinci(34)
  • Pina colada(34)
  • Sushi bar(31)
  • Very good(31)
  • Room service(28)
  • Ocean views(22)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Vacation Club(7)

Additional Information about Omni Cancun Hotel & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Cancun Hotel & Villas 4*
Number of rooms: 347
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun

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