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Omni Cancun Hotel & Villas

Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Hotel & Villas
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Omni Cancun Hotel & Villas
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3,628 reviews from our community

Traveler rating
    1,888
    1,083
    361
    180
    116
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1,110
1,233
80
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed here for my honeymoon August 2012 and must say it was a pleasant hotel. Some of the décor in the hotel is dated but the general atmosphere is nice and relaxing. The room service was also a nice touch!

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Dallas, Oregon
1 review
4 of 5 stars Reviewed yesterday NEW

Nice hotel. Rooms were clean. Service is EXCELLENT. Food and drinks are good. The wait staff provides some of the best service I've ever encountered. Only downside is the limited options for evening dining. Otherwise, I highly recommend this place and would stay here again.

Was this review helpful? Yes 1
Minneapolis
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We exchanged through II and were pleasantly surprised! Our room had stunning views of the Lagoon. The kids club was AMAZING! Darani and Karen were so sweet with our 7 year old! Every day we woke up to her asking when she could go back! We spent most of our time at the beach palapas (get their by 7:30 if... More 

Was this review helpful? Yes 3
Curran
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room: very comfortable Food: very good, lots of choice Not to much entertainment. No bars open late except the lobby bar. this is not a place for young people that want to party. Lots of stairs. WE loved the Kuku's Bar and service is very good.

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Columbia, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Wonderful stay because of the total quality, amenities, restaurants and warm, friendly service of the Omni Hotel and Villas staff! We liked it so very much that we joined the Vacation Club. You can't go wrong by selecting this hotel.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Jessup
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Absolutely loved this property. It was my 6th trip to Cancun. My first to the Omni. Will definitely go back to the Omni again. Food was very good. Extremely clean and beautiful resort. Gorgeous oceanfront. Very friendly, accomodating staff.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Twin Mountain, New Hampshire
1 review
3 of 5 stars Reviewed 3 days ago NEW

very noisy do not get room by elevator! Entertainment was ok some shows not really appropriate for kids. Only a few staff that were really accommodating some were just not so friendly. Unable to get american money into smaller bills. Went to make appointment at spa and no one was there housekeeping was there and she could not help as... More 

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Chicago, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I traveled to Cancun stayed for one week at Omni Resort in Cancun in July 2014. My cousin and I both loved it! I would definitely return and highly recommend it to other travelers. Overall, the resort was very clean! The staff are constantly cleaning it. I did not think it looked old or in need of updating like other... More 

Was this review helpful? Yes 4
Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just back after 7 days and were very satisfied we chose the Omni. Breezed through check in with a free upgrade to a suite #1240 which we loved. Missed out on the club pitch. (Oh darn) Hotel was quite full so restaurants were open every night. Ate at both 3 times each and buffet the first night. Scheduled reservations for... More 

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red wing, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Not a nice place for dining and relaxation. Beds are uncomfortable, walls are thin, doors slam shut. Restaurants are impossible to get into before 9pm. Beach and pools are nice, staff is friendly. We could not get a good nights sleep. The buffet is full of generic food that just had no flavor. We had to pay extra to get... More 

Review collected in partnership with Omni Hotels & Resorts

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Hotel Review Summarization

What travelers say

  • Da Vinci(34)
  • Pina colada(34)
  • Very good(31)
  • Sushi bar(31)
  • Room service(28)
  • Ocean views(22)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Great time(7)
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Deluxe Room (25)
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Executive Suite (29)
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Pools (19)
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Premier Room (26)
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Presidential Suite (60)
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The Hotel (31)
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Villa (52)

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