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All 172 Cancun hotels

Omni Cancun Hotel & Villas

4.0 of 5 Hotel   |   Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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81%
Ranked #74 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
sborda Dallas, Texas
  • Reviews (2,908)
  • Photos (2,287)
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  • Room tips (568)
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2,908 people have reviewed this hotel

Traveler rating
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    866
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843
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (568)
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English first
Dallas, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

If you want to experience absolute paradise, stay here. Peaceful relaxation, sincere, attentive, kind caring staff and just the right amount of attention and and incredible value. My husband and I booked the trip through Costco and really weren't sure what to expect. We just needed a get away together to de- Stress. We loved every minute. We were spoiled,... More

Was this review helpful? Yes
Renton, WA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The customer service is top notch. I own a restaurant, and I took notes the entire time on how we can improve what we do. Someone offered us drinks within 30 seconds of walking in the door. They were incredible friendly, and non-invasive. Even at the buffet someone would carry your plate to your table for you. I have never... More

Was this review helpful? Yes 2
Cortland, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had an awesome time at the Omni Cancun Hotel. The Staff was very friendly and helpful. Rooms were nice and clean. Food and drinks were really good and plentiful. There was always someone around to help you with all that you need. Would definitely recommend this hotel and go back again. Beach was beautiful and very clean. Thai beds... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We came to Omni Cancun to attend a friend's wedding. What an experience! We got to the hotel earlier than normal check in time and were told we would have two double beds for the first night then change to a king size - when we came back at 3p (normal check in), our room still wasn't ready but they... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 12 nights as a couple in our mid-twenties. The service in this hotel is 5* but some of the rooms/exterior could do with updating. However, comparing this to 4* all inclusives that I have stayed in in Europe, this is on a complete higher level. I'll start with what made my holiday the best, SERVICE -staff work... More

Was this review helpful? Yes 3
New Brunswick, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The beach is the most beautiful, clear water and the staff is extremely friendly and attentive. Large resort with very nice food and activity options. Iguanas everywhere, but they generally keep to themselves and they like to be fed.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have to begin with saying that the service we received at this resort was just great...from our check in to check out we were treated with respect..the kitchen staff in the mornings was awsome...Victor Alore (La Paloma restaurant) one gentlemen that was most helpful always..his service is impeccable, No B.S. Also the guys at the lobby bar Nestor and... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Wife and I spent 5 days at the omni-cancun celebrating our 20th wedding Aniversary. Our room was clean and comfortable and we had a great view of the pools and beach. The resort is pretty quiet and has several restaurants with a variety of food choices. The staff was very friendly especially in the bar area. Great atmosphere that was... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, excellent staff. We came to Omni to celebrate our wedding, the wedding planner was always very helpful through out the process. The food is excellent, we enjoyed from all the variety of food. The staff of this hotel is incredible, they are always happy to help you.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have traveled around the world and stayed in many nice places but this is one of the best hotels I have ever stayed at!! As soon as I checked in I was so well taken care of from the registration thanks javier Ruiz. Amazing service, such a kind and wonderful staff, great food in all restaurants, great layout and... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Da Vinci(35)
  • Pina colada(35)
  • Sushi bar(31)
  • Very good(31)
  • Room service(28)
  • Ocean views(22)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Vacation Club(7)

Additional Information about Omni Cancun Hotel & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Cancun Hotel & Villas 4*
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun

2,287 photos of this hotel

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Dining (139)
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Pool/beach area (510)
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The Hotel (31)
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Restaurants and Bars (15)
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Presidential Suite (60)
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Pools (19)
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Beach (13)
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Amenities (35)
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Villa (52)
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Premier Room (26)
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Executive Suite (29)
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Deluxe Room (25)

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Other (4)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Cancun #24 Family Hotel in Cancun #30 Romantic Hotel in Cancun #34 Luxury Hotel in Cancun #37 Spa Hotel in Cancun #57 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
The Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. ... more   less 
Number of rooms
347

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