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Omni Cancun Hotel & Villas

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Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Hotel & Villas
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Omni Cancun Hotel & Villas
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3,842 Reviews from our TripAdvisor Community

Traveler rating
    1,996
    1,151
    388
    186
    121
See reviews for
1,194
1,308
86
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (797)
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New Orleans, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This was the best vacation ever! The staff is very attentive and kind, great entertainment, great food! Location is the best; right in the middle of the beach, safe, security is always present, the bar staff in the lobby is great. Food selection is vast and very tasty. Bathrooms need a little upgrading but overall a great experience, priced right!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Claremore, Oklahoma
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Omni for 5 days with our two teenaged daughters with an all-inclusive package. The Omni in Cancun is a beautiful property, great pools and beach but we all agreed we would not come back. The customer service was good and the waiters tried to be helpful but that's where the positives end. Why on earth they... More 

Was this review helpful? Yes 1
Irving, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have been "members" for ten years and it is a pleasure every time. Alex is our host this year and he is both genuine and hospitable. The rooms either face the lagoon or the ocean and both are delightful! In the rooms the floors are marble, there is a drying line in the bathroom for wet clothes, cable TV... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Service was great from the valet to the front desk to the travel agency that booked us the tours and the beach was beautiful. That is pretty much where it stops as far as positives go. We stayed for 1 week for our honeymoon and the room was gifted to us, so maybe I would have been more upset if... More 

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Kennesaw, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The hotel is beautiful and the restaurants are great!!! The food here is great! Deva (the Asian restaurant) was our favorite. The pools and beach are gorgeous and landscaping as well! I love that every room has a great view. The staff is very friendly and accommodating! We enjoyed our stay but not sure if we would return as there... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Well what I can say first impressions as we were in the minibus going up the hill looks fab and we were not disappointed as we arrived into a lovely air conditioned reception we were offered cold cocktails and flannels to refresh ourselves after a long flight. A quick sign in no messing about then up to our lovely twin... More 

Was this review helpful? Yes 2
San Antonio, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed for Memorial day weekend. The staff were professional and accommodating. The rooms were clean. The food was amazing! the drinks were great. The beach was clean and had a great selection of variety of food.

Was this review helpful? Yes 2
tustin
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just came back from a 1 week stay at the Omni Cancun. I read a few reviews prior to going and was a little apprehensive about the condition of the hotel and the quality of the food based on past reviews. We stayed with two little kids and two teens in the villa. The villa was great, highly recommended... More 

Was this review helpful? Yes 3
Rocklin, California
Contributor
11 reviews 11 reviews
10 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed for 4 days and 5 nights in May at the Omni with DH and 2 tweener kids. We were pleasantly surprised as this is an older hotel (and from reading some of the reviews prior to our visit). The hotel is a little older and showing some wear and tear, but the place is kept sparkling clean !... More 

Was this review helpful? Yes 2
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great place to stay, for the whole family and couples, singles too! Beautiful pools, views of the beach and lagoon. The food was great. Just a bus ride to the town of Cancun. Lots of excursions offered at the resort. Make sure you do one of them. We went to Isla Murjures for a day excursion. It was so much... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Da Vinci(33)
  • Pina colada(31)
  • Sushi bar(31)
  • Room service(28)
  • Very good(28)
  • Ocean views(21)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Great time(7)
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2,808 photos of this hotel

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Room/suite (290)
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Dining (192)
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Pool/beach area (661)
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Hotel & grounds (544)
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Family/play areas (20)
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Bathroom (16)
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Amenities (35)
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Beach (13)
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Deluxe Room (25)
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Executive Suite (29)
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Pools (19)
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Premier Room (26)
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Presidential Suite (60)
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Restaurants and Bars (15)
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The Hotel (31)
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Villa (52)

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Dining (4)
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Hotel & grounds (9)
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Pool/beach area (3)
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Room/suite (4)
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View from room (2)
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Other (5)
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