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Omni Cancun Hotel & Villas

4.0 of 5 Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Hotel & Villas
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Omni Cancun Hotel & Villas
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3,331 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (680)
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New Rochelle, New York, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Being that it was my first time visiting Cancun I am so happy that it was at this hotel. The staff and service were amazing. Everyone was so happy and made sure you were too. The service was outstanding. Everyday when my family & I went to the pool area we were greeted by everyone who saw us BY NAME!... More 

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Reno, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Wow! what an experience! Our favorite part about this place was the breakfast spot Piña Colada which had tables in the sand (shoes optional). Beach front jacuzzi with bar was awesome! Guest service was excellent and you have to try the Thai Beds!

Review collected in partnership with Omni Hotels & Resorts

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Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was indifferent about going here after reading all the mixed reviews. My conclusion, you will make of your stay what you want it to be... If you have the intention that this will be an awesome vacation, it will be. But if you have lofty expectations and demands, your stay will be disappointing because you will make it that... More 

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San Marcos, California, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

A spectacular view of white sand beaches, crystal clear pools, incredible and friendly staff! It was like a cruise but on land! All inclusive food, beverages, beautifully kept rooms. The staff always greeted us with a smile and were extremely helpful with points of interest, car rentals, etc. My grandson had his 2nd birthday while there and our servers came... More 

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Lewiston, Idaho
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I along with our 3 kids and their spouses celebrated our 50 th anniversary at this hotel. Everybody was so nice and helpful,the restaurants had great menus and the service was excellent. Great location, excellent beach nice pools and one with a great swim up bar and bartender. Great massage on the beach by Jasmine. Rooms are... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

LOVED the beach, beautiful weather, easy to get a Palapa and lounges every day. The all inclusive is good if you eat & drink alcohol a lot, then it's worth it. There are plenty of food choices for breakfast & lunch. However, you only get to eat 3/4 nights dinner in 2 sit down full service nice restaurants where the... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have been to many places in the Caribbean and this was among the very best. It was clean, the beach was beautiful, the food was plentiful and excellent quality, and the entertainment was very good. The acrobatic show was excellent. Also, it was clear that there was an emphasis on customer service in their staff training. All the people... More 

Was this review helpful? Yes 1
Jacksonville Beach, Florida
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I just spent a relaxing 7 days at this all inclusive resort. Great quiet location in hotel zone, with an excellent beach with nice palapas for shade (get there early). Very nice pool areas with many lounges. The hotel was always clean and with an exceptional always friendly staff, but somewhat dated as previously noted here (Note:undergoing... More 

Was this review helpful? Yes 1
Cleveland, Ohio
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family stayed at Omni Cancun in February 2014 for 7 nights/8 days. Our experience was mostly positive, especially for the cost of the trip. We payed around $3600 for our family of four including round-trip, direct flights, and the all inclusive package. Pros: The beach is AMAZING! Post card, picture perfect, white, soft sandy beaches, and crystal clear sparkling... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Omni from Dec. 6-13 and was impressed at the customer service at this resort. This is a great family place! My two daughters enjoyed being called "princess" all week. The entertainment staff does an excellent job with the theme nights and daily games; our kids really enjoyed the Circus show. The hotel room tile is a bit... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Da Vinci(34)
  • Pina colada(34)
  • Very good(31)
  • Sushi bar(31)
  • Room service(28)
  • Ocean views(22)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Vacation Club(7)

Additional Information about Omni Cancun Hotel & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Cancun Hotel & Villas 4*
Number of rooms: 347
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#24 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#33 Luxury Hotel in Cancun
#33 Spa Hotel in Cancun
#46 On the Beach Hotel in Cancun

2,475 photos of this hotel

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Dining (169)
Room/suite (264)
View from room (171)
Pool/beach area (571)
Hotel & grounds (436)
Videos (3)
Business center/function rooms (10)
Family/play areas (18)
Bathroom (14)
Other (490)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (305)
Amenities (35)
Beach (13)
Deluxe Room (25)
Executive Suite (29)
Pools (19)
Premier Room (26)
Presidential Suite (60)
Restaurants and Bars (15)
The Hotel (31)
Villa (52)

Management photos: Courtesy of the property manager

All management photos (25)
Pool/beach area (3)
Room/suite (4)
Hotel & grounds (9)
Dining (4)
View from room (1)
Other (4)
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