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Omni Cancun Hotel & Villas

4.0 of 5 Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Hotel & Villas
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Omni Cancun Hotel & Villas
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3,324 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

We have been to many places in the Caribbean and this was among the very best. It was clean, the beach was beautiful, the food was plentiful and excellent quality, and the entertainment was very good. The acrobatic show was excellent. Also, it was clear that there was an emphasis on customer service in their staff training. All the people... More 

Was this review helpful? Yes 1
Jacksonville Beach, Florida
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I just spent a relaxing 7 days at this all inclusive resort. Great quiet location in hotel zone, with an excellent beach with nice palapas for shade (get there early). Very nice pool areas with many lounges. The hotel was always clean and with an exceptional always friendly staff, but somewhat dated as previously noted here (Note:undergoing... More 

Was this review helpful? Yes 1
Cleveland, Ohio
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family stayed at Omni Cancun in February 2014 for 7 nights/8 days. Our experience was mostly positive, especially for the cost of the trip. We payed around $3600 for our family of four including round-trip, direct flights, and the all inclusive package. Pros: The beach is AMAZING! Post card, picture perfect, white, soft sandy beaches, and crystal clear sparkling... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Omni from Dec. 6-13 and was impressed at the customer service at this resort. This is a great family place! My two daughters enjoyed being called "princess" all week. The entertainment staff does an excellent job with the theme nights and daily games; our kids really enjoyed the Circus show. The hotel room tile is a bit... More 

Was this review helpful? Yes 1
San Jose, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Pros: Closer to airport. Nice beach. DaVinci for dinner was excellent. Staff is great, very friendly. Great family environment. Comfy beds. Great ocean view. Cons: Deva for dinner, food was way too SALTY. Main restaurant La Paloma was closed. The hotel is older, 25 years. They need to upgrade their rooms. Bathroom is small and fixtures were rusty. Ran out... More 

Review collected in partnership with Omni Hotels & Resorts

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Newport Beach, California, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

First time staying at the Omni Resort. My family had been the year before and loved the experience and wanted to return.. so of course I decided to tag along! Booked transportation through BD Travel. They were prompt, friendly and on time for our arrival and departure flights from the airport. From the first minute you pull up to the... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We decided to take a trip to Cancun this December. We are very happy we chose the Omni. We had a challenge with our room upon arrival and they completely took care of it quickly and without a fuss. We appreciated that and that was just the start. This resort has the feel of a family run business. The servers... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just got back from staying at the Omni for the first time. We stayed from Dec. 6th-13th. I will start out by saying that we arranged our ground transportation through BD Travels as well as our excursions and I highly recommend them. They have a office on site at the resort and are not a scam and take care... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

the service was the best I have ever had. Have done the all inclusive several times in cancun was the best service we have ever had. The hotel staff new what we need before we new we even wanted it or needed it. The hotel was under a up grade but the construction was never a issue, very professional. The... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our first time ever at an all inclusive resort. We travelled with a toddler and infant. Pros: The resort is located at the prime location with access to the beach. The staff, all around, very friendly and helpful. We had special needs for kids and some of our family who were vegetarian, all of which were taken care... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Da Vinci(34)
  • Pina colada(34)
  • Very good(31)
  • Sushi bar(31)
  • Room service(28)
  • Ocean views(22)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Vacation Club(7)

Additional Information about Omni Cancun Hotel & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Cancun Hotel & Villas 4*
Number of rooms: 347
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#24 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#33 Luxury Hotel in Cancun
#33 Spa Hotel in Cancun
#46 On the Beach Hotel in Cancun

2,475 photos of this hotel

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All traveler photos (2146)
Dining (169)
Room/suite (264)
View from room (171)
Pool/beach area (571)
Hotel & grounds (436)
Videos (3)
Business center/function rooms (10)
Family/play areas (18)
Bathroom (14)
Other (490)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (305)
Amenities (35)
Beach (13)
Deluxe Room (25)
Executive Suite (29)
Pools (19)
Premier Room (26)
Presidential Suite (60)
Restaurants and Bars (15)
The Hotel (31)
Villa (52)

Management photos: Courtesy of the property manager

All management photos (25)
Pool/beach area (3)
Room/suite (4)
Hotel & grounds (9)
Dining (4)
View from room (1)
Other (4)
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