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Omni Cancun Hotel & Villas

4.0 of 5 Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Omni Cancun Hotel & Villas
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Omni Cancun Hotel & Villas
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3,218 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Chose this venue after mostly excellent reviews on trip advisor and glad we did. Spent 2 weeks here and was totally impressed with the service and the resort. Was extremely impressed with the ocean view rooms, beautiful views of the Caribbean sea every day, the rooms were a decent size, extremely clean and maintained with comfortable beds. Was over-whelmed with... More

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Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Omni Hotel in Cancun was Awesome. The staff there was amazing. Everyone there was so nice and accommodating. The service was awesome! If you go down to the beach, ask for Consuelo, she was so amazing. She was always there to bring us another drink, and her personality was Awesome! We looked for her everyday we went to the... More

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London, United Kingdom
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

great location- nice pool and beach with various bars. Waiting staff looked after us very well - special thanks to Herlinda and Oscar at the pool bars. Great breakfast selection. All inclusive package great value.

Review collected in partnership with Omni Hotels & Resorts

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Arlington, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed Labor Day week and enjoyed the excellent hospitality provided by the entire staff! Exceptional service by the beach waitstaff, Ulises, Beatrice, and Consuelo made us feel special. They gave outstanding service and we're super friendly! Peggy & Roger

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Las Vegas, Nevada, United States
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We purchased a package through Costo Travel which included a 4 day/3 night stay at the Omni for our 15-year Anniversary. Couldn't be more happy with our choice! We had impeccable service from the moment we arrived to the moment we departed. Carlos is THE BEST Bell Desk attendant! We were pleasantly surprised to receive a BEAUTIFUL Swan towel display... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here from October 1st-11th and had a fabulous time. The staff ALWAYS went above and beyond and even made up our bed with a swan and flowers upon our arrival. Javier at the desk found out we liked steak and had a special steak dinner set up for us at da vinci. What a great... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My friends and I traveled to Cancun in March for spring break. We were looking for somewhere close to the nightlife but a place where we could relax during the day. This hotel was also right next to the Oasis so we were able to walk over there for the true spring break party feel. The staff was very friendly... More

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
55 reviews 55 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We decided to stay at this hotel as I am a Select Guest omni member and was happy to see this hotel branch in Cancun. We did not take the all inclusive packages as we had already planned to be out all day when at the hotel so I cannot comment on the all inclusive packages, but only the rooms... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Top Contributor
53 reviews 53 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I just returned from a 5 day trip to Omni Cancun. The service and hospitality were top notch. From the wait staff at la Paloma to Esteban at the main bar to the baggage handlers I couldn’t have asked for better service. Antonio in entertainment kept the spirit alive at the pool and in the club in... More

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Dallas, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is beautiful, staff is friendly, but the food was not delicious. At all. Really, that bad. This was to be our 15th anniversary trip. I didn't want to have to leave the property. On our first evening, we ate at the "fancy" Italian restaurant. The bread was cold (semi frozen in the middle) which should have been our... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Da Vinci(34)
  • Pina colada(34)
  • Sushi bar(31)
  • Very good(31)
  • Room service(28)
  • Ocean views(22)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Vacation Club(7)

Additional Information about Omni Cancun Hotel & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Cancun Hotel & Villas 4*
Number of rooms: 347
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun

2,423 photos of this hotel

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Hotel & grounds (404)
Pool/beach area (515)
View from room (153)
Dining (141)
Room/suite (243)
Videos (3)
Business center/function rooms (8)
Family/play areas (15)
Bathroom (14)
Other (598)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (305)
Amenities (35)
Beach (13)
Deluxe Room (25)
Executive Suite (29)
Pools (19)
Premier Room (26)
Presidential Suite (60)
Restaurants and Bars (15)
The Hotel (31)
Villa (52)

Management photos: Courtesy of the property manager

All management photos (25)
Pool/beach area (3)
Room/suite (4)
Hotel & grounds (9)
Dining (4)
View from room (1)
Other (4)
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