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All 174 Cancun hotels

Omni Cancun Hotel & Villas

4.0 of 5 Hotel   |   Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
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Ranked #61 of 174 Hotels in Cancun
A recent review
5 of 5 stars reviewed 3 days ago
yehwhatevr Anaheim Hills, California
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3,157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Anaheim Hills, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you are looking for GREAT customer service, beautiful views, awesome pools/beach in a great location away from the hustle & bustle of downtown (but SUPER quick & EASY to get to on the city bus or taxi ) than the Omni Cancun is your place!!! The customer service at the Omni Cancun is ABOVE & BEYOND! Their employees are... More

Was this review helpful? Yes 1
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear yehwhatevr: Thank you very much for taking part of your time to let us know about your recent stay at the Omni Resort & Villas. I am delighted to learn that your experience at the resort was a very special one. I will definitely share your kind reviews with all my colleagues. We definitely try very hard to please... More

Anaheim Hills, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you are looking for GREAT customer service, beautiful views, awesome pools/beach in a great location away from the hustle & bustle of downtown (but SUPER quick & EASY to get to on the city bus or taxi ) than the Omni Cancun is your place!!! The customer service at the Omni Cancun is ABOVE & BEYOND! Their employees are... More

Review collected in partnership with Omni Hotels & Resorts

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Riverside, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is as wonderful as all the great reviews about location, service and food. Just like to post that our Interval International exchange club was a bad experience by making this a MANDATORY all inclusive exchange for an additional $220 charge per night. We are Globetrotters in our 70th. Do not go on vacation to relax, or eat and... More

Was this review helpful? Yes 2
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Lou-Lisa : Thank you very much for sharing your comments regarding your recent stay at the OMNI Resort & Villas. I am glad to learn that even though was a short stay, you and your wife had an excellent experience at the resort. We hope to have the chance to welcome you guys in the future. Thank you for... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Omni 12 going on 13 times,( all 7 day stays).. We have never had anything to complain about period.. We are so impressed with the location, design, food and most of all the hard working staff! We sure have had so many memories.. You haven't experienced CanCun till you stayed here .. See you soon... More

Was this review helpful? Yes 2
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear John B: Thank you very much for taking part of your time to let us know about your december stay at the OMNI Cancun Resort & Villas. I am delighted to learn that after 12 times we are still matching all your expectations!..We feel so proud !. I would love to have the opportunity to welcome you again in... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about our second home is fantastic! You should never question which hotel when booking a trip to Cancun...the Omni Cancun is the only place to even think about! The staff is great...from the front bellmen to the concierge (David) to the pool activity director (Luis) to the bartenders (Francisco and all) and Da Vinci's restaurants own, Eduardo! 17 years... More

Was this review helpful? Yes 2
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Yankeekid: Thank you for you letting us about your recent stay at the OMNI Cancun Resort & Villas. I am so happy to learn that your stay with us was an unforgettable one. I will share your kind review and comments with all our service staff and specially with Luis, Francisco and Eduardo. We feel very proud when we... More

Dallas, Texas
1 review
4 of 5 stars Reviewed 1 week ago NEW

Had an all inclusive package, the staff was great, to mention just a few the Hostess in the Paloma restaurant was Adriania was wonderful, always atentive to all our needs, also in the Viva Mexico taqueria- Ignacio went above and beyond what we wanted, and in the KusKus bar Jose did an excellent job as a bartender serving all the... More

Was this review helpful? Yes
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Louis C: Thank you very much for sharing your review of the OMNI Cancun Resort & Villas. I am happy to learn that you had a great time and they: Adriana, Ignacio, Jose made your stay even better. We hope to see you back soon here at su "casa" in Cancun. Once again, Thank you for SHARING!!! Best regards,... More

Lynnfield, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

This was our second trip to Omni Cancun and it only got better! First trip was a couples week getaway and this year we brought our adult children. We all loved it! We went in August and after two years we still saw familiar faces, Arturo, Herlinda, Jose were all outstanding! They made the beautiful hotel and beach a home... More

Was this review helpful? Yes
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Susan H: Thank you very much for taking the time to write about your this second stay at the OMNI Resort & Villas. I am so happy to learn that your second time at the resort was even better than the first one. I will share your kind comments with Herlinda, Arturo and Jose, and the rest of the... More

Lumberton, North Carolina
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel in October 2013. We rented the villa for 5 people and bought the all inclusive package, and it was worth every penny. It was quite beautiful and I loved every minute of it. Waking up with the ocean was amazing, and the service was fabulous. While there, we had one hiccup with our villa which... More

Was this review helpful? Yes
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Puja G: Thank you very much for remembering and sharing your experience during your 2013 stay at the OMNI Resort & Villas. I am delighted to learn that your stay with us was a great experience. Since your last visit we have corrected and improve our service and installations, We have also added one more Restaurant called: La Vista.... More

BERWYN
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, amazing staff and service, many restaurants to choose from, daily hotel activities and shows, all the tropical drinks you can handle, easy public transportation, close to night life, overall a wonderful experience.

Was this review helpful? Yes 2
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear VCorrea 1125: Thank you very much for letting us know about your recent stay at the OMNI Cancun Resort & Villas. I am so happy to learn that we met all your expectations, and hopefully we can welcome you back in a near future. My best regards, Michel Albahari General Manager More

West Covina
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancé and I stayed here from Sept 3-7. Right when you walk in you are immediately greeted and offered a free drink. We bought the all-inclusive package so everything was included. They will give you a wrist band to wear throughout your entire stay to show that you bought the all-inclusive package so drinks and food are free. Tips... More

Was this review helpful? Yes 3
Michel A, General Manager at Omni Cancun Hotel & Villas, responded to this review

Dear Grrracie: Thank you very much, for sharing with us your recent stay at the OMNI Cancun Resort & Villas. I am delighted to learn that you and your fiancee had a great experience and that we met all your service expectations. I will definitely share your kind comments with the Resort staff, and you can be sure that these... More

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Hotel Summarization (Beta)

What travelers say

  • Da Vinci(35)
  • Pina colada(35)
  • Sushi bar(31)
  • Very good(31)
  • Room service(28)
  • Ocean views(22)
  • Pool area(11)
  • All-inclusive package(9)
  • Lounge chair(8)
  • Vacation Club(7)

Additional Information about Omni Cancun Hotel & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Cancun Hotel & Villas 4*
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun

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