My daughter and I stayed here in March for 12 days as I attended an International Occupational Health Congress @ the ICC and a week prior to that we explored Cancun to the limits we did and saw lots..and enjoyed the sites and sounds of all our excursions and loved the Mexican foods!! The Mayan ruins etc..were of the best... More

The first room i was shown to i didn't like. Reception was quick to offer an alternative, which was fine until the disco next door made the room shake. Reception found me a quiet alternative room at 11pm. After that, my two day stay went well. If You are looking for a hotel to party from, this is the place... More

I was just in mexico May 10-13 and my fiance and I stayed at this hotel. THe room looked just like the picture and was beautiful (new building 1665). Unfortunately, the first morning we were there when we woke up we noticed ants were in the room, possibly from the sliding balcany doors, but once we told the front desk... More

My wife and I stayed here 5 night from May 3rd, 2012. This was our first vacation inclusive in Cancun. We paid the promotion package 6days 5 nights all inclusive for $299 before taxes. We have to attended the presentation (Be prepare 3 hours not 90 minute as advertised). The location for the beach view was the best because it... More

Do not stay here. They couldn't find our booking, even though I had the booking confirmation and my card had been charged AND we had even emailed to confirm and another staff member said it was confirmed. When given that staff members name were told she had left for the day so they would have to take my credit card... More

My wife and I stayed at the Krystal (our 7th stay) from April 28th through May 4th, 2012. All I can say is thank god the have a new owner. We were last here in April of 2010 and it was time fo some changes from the 80's interiors to current. The Hotel location is the best if you want... More

My wife and I stayed here from May 4th to the 10th. After spending the last 4 months in Afghanistan, I choose this hotel. Not such a good choice. I will start with the positive and that was the food was good and the location I thought was fine. The wait staff was awesome. Now for the not so positive.... More

Stayed here last year with a bunch of friends for spring break. Great deal for student travelers. There was a lot of good food on the all-inclusive plan. The pool was great, along with the swim-up-bar. Would definitely recommend to all students looking for a great place to travel for spring break. This is not a place for families or... More

The hotel staff were Very fríendly and helpful! The pool and Beach were Very beautiful and clean. Food was good and always available. Offered al a cartes at restaurants in town! Very good location, close to the bars and restaurants! Overall great experience! More