Krystal Cancun (Mexico) - Hotel Reviews

Address: Paseo Kukulcan, Cancun 77500, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#50 Romantic Hotels in Cancun

#59 On the Beach Hotels in Cancun

Price Range: $

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun — the heart of the activities and entertainment district of Cancun — yet once you step through our doors, leave the hustle and bustle of the world behind as you relax on our stretch of white sand beach, take a dip in our hotel’s panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in our beach bali beds. Everything you could need or want is at your fingertips and our goal is to ensure your ultimate relaxation.Our resort’s stunning rooms and suites have been designed for every kind of traveler in mind, from our Family Rooms, which provides more space, to our ocean view guest rooms, to our Suites — including the Master and Presidential Suites which have their own private pools!We’ll tantalize your palate with a wide range of cuisines in our three restaurants, cool your thirst at our three bars, ease your wallet with our affordable all-inclusive plan, and even handle all of the details for your meeting, conference, wedding, or group event.When it’s time to get away from it all, come to Cancun and let us pamper you at the Krystal Cancun. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Travelocity, Caribbean Online Mgt Corp., MexVax, Venere and Tingo so you can book your Krystal Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Krystal Cancun Hotel Cancun; Nh Krystal Cancun; Nh Hotels Cancun; Nh Krystal Cancun Hotel; Nh Krystal; Krystal Hotel Cancun; Nh Krystal Hotel Cancun

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963 reviews from our community

See which rooms travelers prefer - 194 traveler tips

Stormin327

Calgary, Canada

Senior Reviewer

10 reviews

4 hotel reviews

Reviews in 6 cities

440 helpful votes

“Had a great time until a very unprofessional confrontation with the Hotel manager...ACCURATE REVIEW!!!!”

Reviewed May 18, 2013 NEW

Let me start off by saying I used this hotel stay for myself and 9 other guys for a Bachelor/Stag party and was impressed by how well the hotel and the staff accommodated us until our last day when the Hotel Manager Paris came out and showed his true colors. From the beginning: Pulling up to the hotel we were... More

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Missy M

Curtice, Ohio, United States

1 review

“Excelente service”

Reviewed May 17, 2013 NEW

Mauricio was aún exceptionally good activista director ! The service has bien excelente! Water And beach beatifico! The room was very clean And the maids día their Job very well. Food is diferentes, but delicious. All the staff have been very nice And helpfull. Walking distance to all the shops was perfect, And Starbucks was a plus :). Loved how... More

KrissyOregon

Oregon

Contributor

15 reviews

9 hotel reviews

Reviews in 13 cities

22 helpful votes

“Incredible views”

We purchased the romantic package, not all inclusive, but with the breakfast buffet and cake and champagne. We stayed in the newer building, and the room was lovely, and clean. We could barely communicate with the front desk clerk, and if he told us that OUR free breakfast was on the 8th floor, NOT the main restaurant, we didn't comprehend... More

Annasmw

Arlington, Virginia, United States

7 reviews

3 hotel reviews

Reviews in 3 cities

“Disappointing but not surprising”

Reviewed May 16, 2013 NEW

My husband and I had never been to Cancun so when I saw a good all-inclusive deal on LivingSocial I thought it would be a fun, quick, cheap getaway for our first anniversary. We came to quickly realize that some deals are too good to be true. We were disappointed when it took 4 trips to the front desk before... More

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chsw784

Michigan

“Great trip!”

We bought a Groupon for this hotel and after reading some of the reviews I was nervous but the hotel turned out to be great! If you are not a hotel snob, then this is a perfect resort! We stayed in a club room on the 3rd floor. The rooms were clean and comfortable and the views and balcony were... More

thank you for taking the time to write down a review from us. Afet reading your opinion we can see youliked the services we have in the hotel. It was an honor being part of your recent holidays in Mexico. I kindly appreciate your preference. I will check with the room division manager why we don't have the mirror you... More

anitrawright

Palmdale, California, United States

“Get Away”

Reviewed May 13, 2013 NEW

we got a great deal we didnt buy the timeshare vacation deal. we spent 5 days there what a wonderful time i had the food was great the staff was super super great a very special thanks to Cecilia and Christain the bar teneders in the lobby keep up the good work and also to the waiter Jorge what a... More

Very brief and amazing comments. Gracias for visiting our country... We are glad to read reviews like this one. Krystal Cancun it's waiting for you! =) More

Simon10_13

Montreal, Canada

“Incredible experience”

Me and my friend went to Krystal Hotel Cancun and went out every night to every single club, and had so much FUN. We are both 21 and had the time of our life. Staff at the hotel is friendly, Paris (manager) fixed our booking problem perfectly and Mauricio (selling tickets at night for club) was such a good person.... More

Merci beaucoup! I remeber your stayed with us. Thank you for choosing us. We are glad to see this kind of reviews. it is nice to see you liked the hotel and knowing we are doing a good job satisfying our guests needs. Hope you can come back next year! More

SergioIvan

Mexico City, Mexico

2 reviews

Reviews in 2 cities

“"Magnificent beach"”

I chose this hotel because of its amazing location and I wasn't disappointed at all. The beach is amazing and I was very pleased to find out the palapas on the beach were included. If you want to club this place is just steps away from all the buzz. Noise could be a huge problem if you go during springbreak.... More

Thank you for posting this review. I am deeply sorry if any member of our staff gave you a bad service. All the memebers from our staff know they can't ask for tips. If you remember the name of the person. Please let me know to prevent from happening again. We have regular juices from boxes and bottles (artificials) like... More

Stuart T

Las Vegas, Nevada, United States

Reviewer

3 reviews

1 helpful vote

“Hit and Miss”

Although the hotel sits on an awsome part of the beach there are several things you must consider. On Tuesdays the property next door has a club that plays loud music on the beach until 5AM;and yes you might as well bring some ear plugs if you are staying in the 3000 building. You will hear the music from 9am... More

Thank you for sharing this opinion in tripadvisor. We have only18 rooms located in the tower D (we have 4 towers) that are close to 1 nightclub that makes a party every tuesday night. At the moment we are working on a soundproof system in those rooms. Guests can ask in their check in about. this information. In the other... More

genntonik

New York City, New York

“Great Location”

I just returned yesterday from a week long stay at the Krystal. I've been to Cancun many many times over the years and seen the many changes in the area. I mainly chose the Krystal because of the beautiful stretch of beach it on, its location on the strip and that it's not a solely an all inclusive resort. I'm... More

Thank you for have been choosing Krystal Cancun. Please give me your travel dates in order to check the inconveneinces you had in your check out. You're opinion its very accurate regaring the use of the all inlcusive plan... I am glad to see this kind of opinions. Let me mention to you that we are working in different kinf... More

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Krystal Cancun Hotel

Krystal Cancun

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