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Le Blanc Spa Resort

Travelers' Choice award winner
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Blvd Kukulkan Km.10 - Zona Hotelera, Cancun 77500, Mexico
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Le Blanc Spa Resort
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Le Blanc Spa Resort
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3,995 reviews from our community

Traveler rating
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    426
    139
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154
2,971
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127
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,160)
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1 review
3 of 5 stars Reviewed today NEW

While the actual service staff, (waiters and waitresses) did an outstanding job and were extremely polite, the rest of the staff (front desk & sales) left a lot to be desired. Once they new we were not interested in joining there club they became extremely rude and non responsive. The food quality in the individual specialty restuarants was marginal at... More 

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed today NEW

Our experience at Le Blanc was very nice the week of May 10th. My Husband and I stayed for 7 nights to celebrate a milestone Birthday. Everyone overall was pleasant, accommodating and efficient to us, and we enjoyed the food and drinks. The resort has a charming, sophisticated, clean and open atmosphere and the spa is one of the best... More 

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New Jersey
Top Contributor
52 reviews 52 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

This trip was for a milestone birthday celebration and it did not disappoint! The customer service is outstanding-it should be a model for ANY business that deals with the general public, as they are trained not only to be friendly, but to truly put the customer first and appreciate the value that point of view brings. The room we had... More 

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Toronto
Top Contributor
104 reviews 104 reviews
51 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed early April, was a reunion trip with our best friends. Everything was as we expected: impeccable service from our floor (first floor) butlers - unfortunately their name escapes me now; high end and copious food; great entertainment; and excellent facilities. The beach was somewhat disappointing, but that was not the property's fault.

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La Jolla, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

We love staying at Le Blanc (our 5th ) , where the staff are fantastic and service is superb. We were fortunate to be provided resort transportation by Ramon, a truly great person and a credit to Le Blanc. Our concierge Roger is absolutely the best. Nothing fazes him. The vanguard of the pool is Laura. I've never seen anyone... More 

Was this review helpful? Yes 1
Colonie, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an exceptional adult resort if you want great food and drinks and relaxation. The rooms are beautiful, the service is outstanding, you have butler service and they tend to your every need. The pools and beach were so beautiful. The spa is tremendous, it was so breathtaking, we had the best couples massage ever and used our resort... More 

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Lexington, South Carolina
Contributor
16 reviews 16 reviews
13 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed yesterday NEW

Le Blanc is simply the best! My wife and I, and members of our families have stayed at or visited all of the Palace Resorts (Le Blanc is the flagship resort of Palace Resorts), and have stayed at other resorts in the Cancun/Mayan Riviera area. Our families have stayed at some of the best resorts and hotels in the Caribbean... More 

Was this review helpful? Yes 3
Greer, South Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Resort was beautiful and clean. Pools had breath taking views. Our butler was always available. We made reservations for BlancItalian but could have walked in. All the servers were friendly. Spa staff was rude and some hydrotherapy equipment on the female side was not working.

Was this review helpful? Yes 1
Phoenix
1 review
5 of 5 stars Reviewed yesterday NEW

Service and Romance was incredible and the staff always went above and beyond all of my expectations. I proposed to my Fiancé here and couldn't have asked for a better experience. There was nothing we asked for they couldn't provide.

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London, United Kingdom
Top Contributor
73 reviews 73 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at LeBlanc in March for 2 weeks, overall we had a lovely holiday and there is no doubt that this is one of, if not the best all inclusive hotel we have ever stayed in. This holiday cost us in excess of £7000 what with flight and room upgrades, as such our expectations were high. I have listed... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Room service(42)
  • French restaurants(41)
  • Very good(35)
  • Coconut milk(20)
  • Romantic dinner(19)
  • Top notch(12)
  • Infinity pool(10)
  • Lobby bar(10)
  • Pillow menu(7)
  • Ocean views(7)
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Ocean Front Royale Presidential Suite (38)
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Royal Deluxe Room II (43)
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Royale Deluxe Room I (23)
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Terrace Pool (12)
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The Hotel (40)

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