We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunset Marina Resort & Yacht Club

#33 of 179 Hotels in Cancun
Certificate of Excellence
Blvd. Kukulkan Km. 5.8, Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Hotel amenities
Sunset Marina Resort & Yacht Club
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #33 of 179 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 18, 2012
tiff0204 Toronto, Canada
Write a Review

1,100 reviews from our community

Traveler rating
    537
    321
    99
    69
    74
See reviews for
387
298
22
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1100)
  • Mar-May only
    (344)
  • Jun-Aug only
    (256)
  • Sep-Nov only
    (179)
  • Dec-Feb only
    (321)
All months
There are newer reviews for Sunset Marina Resort & Yacht Club
See the most recent reviews
Toronto, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2012

We loved our stay at Sunset Lagoon, was very nice to have such a great staff who were eager to help us with ever way. Want to give a special shout out to Zacarias who served us every day in the buffet, always prompt and attentive, he really made us feel special! Thank you for the bottle of champagne and... More 

Was this review helpful? Yes 1
Charlotte, North Carolina, United States
1 review
4 of 5 stars Reviewed September 17, 2012

This was our 2nd time staying at this resort. I have to say the best part of the resort are the super friendly wait staff, entertainment and especially the pool bartender, Rogelio! He made our days at the pool so much fun that we spent more time there then anywhere else. The daily entertainment and games were a lot of... More 

Was this review helpful? Yes
DavidZCancun_Mexico, Gerente at Sunset Marina Resort & Yacht Club, responded to this review

Thank you for your review on this forum. We appreciate comments from guests and even more so when the guest is a repeat visitor. We are committed to delivering memorable vacation experiences and are happy to hear you mentioned some of the entertainment activities which met our goals. We will be passing all of your comments along to our staff.... More 

London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 10, 2012

We visited the Sunset Lagoon Resort for two weeks after finding this hotel on Expedia. This hotel, rated a 3* plus is clearly of a high 4* standard. The hotel is very clean, with staff always cleaning up, sweeping etc. The staff are very friendly, always saying hello and there for your needs. Also, during our stay, my partner got... More 

Was this review helpful? Yes 1
DavidZCancun_Mexico, Gerente at Sunset Marina Resort & Yacht Club, responded to this review

Thank you for your review. We truly appreciate your insight and how precisely you describe some of our areas. We are glad you had the opportunity to enjoy our sister hotel Sunset Royal which has one of the most beautiful white sand beaches in the area. We sincerely appreciate your feedback regarding your stay. All guest feedback gives us the... More 

London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2012

We went to the sunset lagoon for our 4th time,the wife and i plus four kids ,3,5 ,12 and 14,The Hotel was clean and well presented as usual.Carlos the manager checked us in and was friendly and helpful as ever.Fabian helped us with our luggage,good to see his was still there. The entertainment crew,Ivan,David ,Daniel and Alexander helped cheer the... More 

Was this review helpful? Yes 1
DavidZCancun_Mexico, Gerente at Sunset Marina Resort & Yacht Club, responded to this review

Thank you for taking the time to write your review. We appreciate all your comments and we are very happy to learn how much you and your kids enjoyed your vacation; it is very important to know that the children´s program is meeting its goal of providing kids of all ages with a memorable vacation experience. The best recommendation of... More 

Chatsworth, Georgia
1 review
5 of 5 stars Reviewed August 30, 2012

My husband and I went for our 2nd wedding anniversary in June 2012...this was his first time traveling out of the country...we had an amazing time and met some of the most wonderful people ever!! Raul the bartender was GREAT, he had you a drink ready before you got the last one finished!! Ivan and David was alot of fun... More 

Was this review helpful? Yes
DavidZCancun_Mexico, Gerente at Sunset Marina Resort & Yacht Club, responded to this review

Thank you very much for choosing Sunset Lagoon to celebrate your second wedding anniversary and for sharing your experience on Trip Advisor. Sunset Lagoon is an ideal location for a convenient Cancun vacation, featuring adjacent access to our Marina and Yacht Club as well as being minutes away from the area’s top attractions. We look forward to welcoming you back... More 

Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed August 29, 2012

Facility is exceptional with plenty to do within the resort and outside the resort for all ages. My family enjoyed their time away from home. Waiter Raul Adan, staff and cooks delivered an awesome service.

Was this review helpful? Yes
DavidZCancun_Mexico, Gerente at Sunset Marina Resort & Yacht Club, responded to this review

Considering that a fun vacation includes a sufficient variety of activities, Sunset Lagoon offers plenty of options. Resort activities range from the commonplace such as aerobics classes and bicycle riding, to the unusual, such as Mexican handicraft, workshops and sailing lessons; we are glad to read that you had the opportunity to enjoy them. Thank you for choosing Sunset Lagoon... More 

Brockport
1 review
4 of 5 stars Reviewed August 27, 2012

Had a great experience at the Restorant LaVela, Angel was a great waiter and the food was awesome. Loved the pool area and rooms were great, very spacious. A nice resort that is more low-keyed for the not so young to have a great time. The barmaids (Gotti) were very friendly too, especially at the pool bar. Liked the shuttle... More 

Was this review helpful? Yes
DavidZCancun_Mexico, Gerente at Sunset Marina Resort & Yacht Club, responded to this review

In the heart of Cancún’s hotel zone, Sunset Lagoon is in an ideal location for a convenient vacation and we are glad that you enjoyed our gastronomic offer at La Vela Restaurant, the complimentary shuttle service to visit sister hotel Sunset Royal and your stay in general. We trust you had a comfortable trip home and we all look forward... More 

San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 17, 2012

This resort is full inclusive, and as a RCI member you only have 1 choice of restaurant to eat your meals which is a buffet in a open area. They have fans blowing at med. speed which has no effect on you as a diner. Sitting in a Open area restaurant is no fun when the sweat is running down... More 

Was this review helpful? Yes 2
Hoofddorp, Noord-Holland, Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2012

My mom and I stayed 5 days in this beautiful resort and we wish we would have stayed longer. The staff is extremely nice and the food is great. Also the location is just amazing and beautiful. We spend most of the time at the pool, the Jacuzzi and the restaurant. There is a girl working at the pool bar... More 

Was this review helpful? Yes 2
DavidZCancun_Mexico, Gerente at Sunset Marina Resort & Yacht Club, responded to this review

Thank you for the nice note. We are glad you and your mom had an overall wonderful vacation. All resort activities are near the hotel rooms, which make walking to the lagoon, pool, spa and restaurants quick and easy. We take pride in our staff and we are happy to read that they were able to give you a great... More 

Connecticut
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 16, 2012

Loved the service at this hotel. The pool bar was awesome as was the staff there. Rodrigo (bartender) was always smiling and eager to give his best service! Engadi, bar/food server, was always busy but was quick and always smiling. I had a full spa treatment that was great. Petit gave me the best massage I have ever had. Juan... More 

Was this review helpful? Yes 1
DavidZCancun_Mexico, Gerente at Sunset Marina Resort & Yacht Club, responded to this review

Thank you for your kind review. Sunset Lagoon is in an ideal location for a convenient Cancún vacation, and we hope that on your next trip you can visit the Marina Club Lagoon which offers professional snorkel and scuba lessons. We are happy to read that our team took good care of your requirements and hope to see you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

910 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (606)
Viewed
Room/suite (73)
Viewed
Hotel & grounds (91)
Viewed
Bathroom (6)
Viewed
Pool/beach area (161)
Viewed
View from room (44)
Viewed
Dining (55)
Viewed
Family/play areas (16)
Viewed
Business center/function rooms (4)
Viewed
Other (156)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (301)
Viewed
Amenities (18)
Viewed
Beach (21)
Viewed
Pool (34)
Viewed
Restaurants and Bars (39)
Viewed
The Hotel (82)
Viewed
Two Bedroom Suite (107)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question