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All 172 Cancun hotels

Sunset Marina Resort & Yacht Club

4.0 of 5 Hotel   |   Blvd. Kukulkan Km. 5.8, Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
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Sunset Marina Resort & Yacht Club
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77%
Ranked #28 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Theresa G
  • Reviews (831)
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831 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

My cousin and I were staying at the sister hotel Royal Sunset and came over to enjoy some of the activities offered at Sunset Marina. We were very impressed with how professional the staff was. Elie, the activities director, encouraged everyone to take the water aerobics class and did a fantastic job. Everyone felt included and had a blast. We... More

Was this review helpful? Yes
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We got a time share presentation deal. AI. Read eye out Friday night got to Cancun in the room by about 2 pm. Started out ruff. There were about 200 scary locals waiting with signs for us. Taxi sir! We were wiped out from the trip and we had to deal with this. My wife and me kept asking people... More

Was this review helpful? Yes 1
grannl2008
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed in a room on the street side. Asked for a lagoon view but the rooms on that side not as nice. Ours had 2 big bedrooms huge bathrooms living area had dining room table and mini kitchen. Refrigerator was stocked every day. all the staff went out of their way for us. Entertainment staff- Vania and Ivan made... More

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St. Johns, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to Sunset Marina Resort and Yacht Club with family with kids of all ages and everyone had a great time. Staff works extremely hard to take care of every need. Elie/Ivan great recreational directors. Whatever activity you want to do, night or day they take care of and ensure you have a good time (and are decent volleyball players!).... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I have been coming here for 10 years and will continue to do so. Yes, we are members and are very well taken care of as a result. The wait staff in the restaurant (Sergio, Brandon, Gonzalo) always remember my particular drink order and are quick to serve it to me at all meals. They also remember... More

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DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

We would like to sincerely thank you for your continued loyalty. We appreciate your feedback .We love making great hotel experiences, and we hope to continue doing just that for you for many trips to come. More

La Grange, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

We felt we had personal attention for everything. The pool with bar was extremely friendly and fun. The boat transportation to and from the sister hotel with large beach was a great extra. We used it everyday. Elie ensured we were entertained always and Helena ensured we had the best care and service.

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Thank you very much for taking the time to share your positive experience on TripAdvisor. We are delighted that you enjoyed your stay at Sunset Marina and the opportunity to visit sister hotel, which has one of the most beautiful white sand beaches in the Mexican Caribbean. We look forward to exceeding your expectations during your next trip to Cancun. More

Miami Beach, Florida
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Check in the property with no problem. However, after 2 nights, air conditioner broke down, had to wait for someone to fix and was unable to. Got transfered to a different room after 2 hours. On the third day of breakfast, an eaten pit of some sort from a fruit was in my hot cereal mixed with raisins, thought it... More

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DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Thank you for your review. We regret to read that your experience was not of the standard we strive for. We appreciate all feedback as a powerful tool to assist us in our continuous efforts in service improvements. All failings are thoroughly investigated and acted upon to avoid repetition. Please allow us the opportunity to welcome you back. More

Sacramento, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This quite, relaxing resort has the most wonderful pool and beach area! It is just beautiful with a deep upper pool with swim up bar, waterfall drop to the lower pool and wonderful options for pool side shade or sun. You can enjoy hammocks on the beach and comfy couches and chairs overlooking the water. The staff at the pool... More

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Thank you very much for your kind review. Sunset Marina distinguishes itself by providing all the services of a large resort with the intimacy of a small hotel and we are delighted to read that you thoroughly enjoyed it. We will be happy to welcome you back, hopefully soon! More

Victoria, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

lots of extras and special touches received throughout our stay and a far superior room than we were anticipating. they always made sure we were looked after and we felt that they appreciated our business.

Was this review helpful? Yes 1
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

It was our pleasure to have you as our distinguished guest and appreciate very much your kind words. We will be happy to welcome you back to your home away from home on your next trip to Cancun. More

Aurora, Colorado, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are in our early 60's, and loved Sunset! It was quiet, clean and the staff was great! We had a 1BR and it was very large with a jacuzzi. We did not do the AI as we like to explore restaurants in the area. The shuttle took us down to the main hotel where we could view the ocean,... More

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Thank you for your feedback. Exceeding each and every guest’s expectations is our main goal here at Sunset Marina. We are pleased to read your kind words and thank you for sharing them. We look forward to the privilege of welcoming you back. More

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Additional Information about Sunset Marina Resort & Yacht Club

Address: Blvd. Kukulkan Km. 5.8, Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunset Marina Resort & Yacht Club 4*
Reservation Options:
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Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon

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Amenities

Free Breakfast Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#17 Spa Hotel in Cancun #24 Luxury Hotel in Cancun #28 Business Hotel in Cancun #37 Family Hotel in Cancun #49 Romantic Hotel in Cancun
Hotel Class
Number of rooms
177

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