Hi everyone out there, we have been members of this resort for 10 years and they are so out of control it's hard to believe rci or any other travel company would have any affiliation with them at all!! If you get a call at home to stay at the ocean spa, hang up, What the sunset resorts (sunset lagoon,... more

I just can not say enough about this hotel, The working staff were very nice, I really enjoyed them BUT My comments have to do with the service, I will list a FEW things that took place for us.. tooo many to list 1) Check out the webpage, lots of activities it says everyday,, only thing that was there was... more

We stayed at the Sunset Lagoon after arriving at another hotel to find that we had no A/C, and so many other problems that I could go on and on. Sunset Lagoon was our saving grace. We had the best time here. The rooms were clean with an amazing view of the lagoon and a jacuzzi on the balcony. Had... more

We stayed at the Sunset Lagoon two years in a row. The place is beautiful and well run. It is quiet, yet has entertainment and games. The staff strives to make your visit pleasant. Food is great and plentiful. It was apparent that the recession was starting to bring a decline in customers this winter as compared to 2008. One... more

We have been going to Sunset Lagoon since 2003. We did buy into the time share at that time. We took another couple with us this year and had a blast. It was slower than usual which is from the economy and since it was hurricane season we are thinking, but still I will be back next year. The food... more

My fiancee' and i just returned from Sunset Lagoon. The one thing that I really didn't like was that there is no ocean/beach here. There is the lagoon and it is pretty to kayak on but it is not an ocean. You can go to the Sunset Hotel and they have a great big beach and ocean and the transport... more

Sunset Lagoon was amazing, the staff couldnt be nicer, everyone had a great time, although if you get the all-inclusive deal the food is the same each night, and you'll get a free lobster dinner, the food at the lobster dinner was great but the service was very slow. The rooms at sunset Lagoon are large and spacious, any view... more

Air conditioner was loud, leaked and the main road was loud. Not a very good selection of food. They push their presentations and if you don't buy, you become lower class and they judge you. Its all about money to them instead of treating you as guests. more

First off, the staff and service at this hotel was awesome! Everyone was at your service and we truly had a wonderful time. We were in one of the upgraded rooms which had a nice layout but it was sort of old and smelled moldy inside. The kitchenette didn't serve much purpose as there were hardly any decent utensils or... more