We went to Cancun August 15-21. Booked on Expedia. Booked the Royal Solaris hotel along with flight and airport roundtrip transportation. All this was fine. The resort itself is a bit dated. Rooms were clean - a/c worked fine until our last day - it was not working at all. We notified the front desk on checkout. The entire staff... More

I chose the royal solaris on my trip to Cancun in May. Hotel generally clean, staff friendly and pleasant. The maid comes once a day . on-site activities I recommend not to book activities online with your ticket since you can have then for cheaper on site . Spa on site. Evening entertainment and shows every night as well as... More

I fell in love with the people who work in all aspects of this hotel. My husband and I travel often and rarely see such excellent work ethic in all aspects of the place. The moment we arrived the bellman came out to help wearing a smile. We arrived at 9:45 p.m. and were hungry, when we told the staff... More

My family travels together (my husband, 2 year old daughter, myself, my sister, her husband, their 12 year old son, and my 21 year old brother). So we booked 3 rooms here for a 5 night stay. None of us had been to Cancun prior, or to Mexico actually, and this was a great experience! The hotel is located at... More

Service: It was great Value: What you get is what you paid for. It is a 3 star hotel and no more than that Sleep Quality: The bed was ok but except for the pillow. It was way too firm. We had to makeship our own pillows by using the extra sheets. Although we love listening to the sound of... More

Stayed for 7 days with the family. Great place, friendly staff, will come again. Food is delisious More

Just returned from Cancun and a stay at the Royal Solaris Resort. Although there has been many negative reviews of this resort, I have nothing bad to say. The resort was as clean as I would of wanted it to be. The hotel staff, from check in to check out could not have been kinder or more helpful. Food was... More

If you are looking for a place to go that is a great deal, this is one of them. The food and drinks at this hotel are what you should expect for a lower priced all-inclusive but the service and the rooms and the beach are great. If you are a super picky eater you may not be happy, but... More

We are a family of four with two teenage daughters. We booked our all inclusive vacation through West Jet Vacations via LeGrows Travel. We were picked up at the airport and brought directly to the hotel where we were greeted with smiles. We checked in and had requested a connecting room. There wasn't one available on the first day but... More