We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 172 Cancun hotels

Royal Solaris Cancun

Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Hotel amenities
Save Saved
You added Royal Solaris Cancun to your Saves list
Royal Solaris Cancun
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #54 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
KokoONtheMOVE San Diego, California
  • Overview
  • Reviews (1,423)
  • Photos (1,201)
  • Amenities
  • Q&A (2)
  • Room tips (270)
  • Location
  • More
Write a Review

1,423 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Diego, California
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I go to Cancun every summer for about two weeks. (Half the cost is just getting there; so staying a few extra days is worth it!) There are three Solaris properties in Cancun and one in Cabo. Be careful when you choose yours. Here are some very important things to keep in mind: WHERE TO STAY: 1.... More

Was this review helpful? Yes
Atlanta, Georgia
18 reviews 18 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice resort. Family oriented and seemed to be very concerned that everyone was having a good time. The outside area was absolutely beautiful and it was obvious that they hotel cared about how it looked. The on-site restaurants were very good! Most of the front desk staff was extremely nice and the concierges were just as friendly. Neither seemed... More

Was this review helpful? Yes
Decatur, Illinois
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived at Royal Solaris on July 4, 2014 and left on July 8, 2014. We had a very enjoyable time. It is a family resort - but it is also a quiet relaxing resort. We are 44 and 46 and did not have kids with us. We stayed in room 1612. We did not pay for an oceanview but... More

Was this review helpful? Yes 4
Dundee, Illinois
1 review
4 of 5 stars Reviewed 5 days ago NEW

This was the second time we have stayed here. We chose it again because the food was good last time, service was great, and I felt safe taking my two teenagers here without my husband. The second trip did not disappoint us either. Everyone was so friendly and the staff even commented working here is like working with your family... More

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We travel a lot, at least three times a year, and the Royal Solaris hotel was by far the WORST we have ever been to. The rooms weren't clean, the food was horrible, and overall our one week at the Royal Solaris was a disaster. I would NOT recommend this hotel to anyone. Stay away from this place!

Was this review helpful? Yes 1
Inver Grove Heights, Minnesota
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First year me and my hubby went alone we loved it so much we came back. We have come back again to Royal Solaris Cancun. This time we came with our 5 kids. The kids loved it even more. They did not want to leave. You make friends here, they treat you like family. This is an awesome place to... More

Was this review helpful? Yes 2
Porter, Indiana
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Full disclosure - we are members....Stayed here the second week in June. We brought 2 18 year old boys celebrating graduation. We all had a great time. There was a miscommunication as to perks received, but the guest services staff worked to make sure it was resolved satisfactorily to all. We had two 1-bedrooms and they both had been updated... More

Was this review helpful? Yes 1
Des Moines, Iowa
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff at the hotel is extremely helpful and very polite and pleasant. They would accomodate any request (within reason) made. The food was OK. There was a wide variety and food was available most any time of the day, but it was rather bland most of the time. The room was nice as hotel rooms go. It was clean,... More

Was this review helpful? Yes 1
Glendale Heights, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

The Room I had was not up to standards. The safe was broke no refrigerator. All we got in are room was water if you use it all you call for more. In my son room he had a refrigerator. had water & soda. The food was good

Was this review helpful? Yes
Guadalajara Metropolitan Area, Mexico
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Food is nice for hotel Price, everything is very clean, but there are a couple of issues: 1.- there is a food smell at the principal hall, and 2.- there was a noise from a generator in the evening, fortunately they shut it down at 23:00. i want to make a special mention for Abner Bares for his exceptional sevice.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Royal Solaris Cancun, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Royal Solaris Cancun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, HotelTravel.com, Hotels.com, Travelocity, Orbitz, Tingo, getaroom.com, Priceline, BookingOdigeoWL and Venere so you can book your Royal Solaris Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico

1,201 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (1194)
View from room (72)
Pool/beach area (320)
Hotel & grounds (205)
Room/suite (104)
Dining (119)
Family/play areas (40)
Bathroom (8)
Other (326)

Management photos: Courtesy of the property manager

All management photos (8)
Pool/beach area (4)
Hotel & grounds (4)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#38 Top resorts Hotel in Cancun #38 Family Hotel in Cancun #43 On the Beach Hotel in Cancun
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 
Number of rooms

See which rooms travelers prefer