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Royal Solaris Cancun

Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
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Royal Solaris Cancun
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Royal Solaris Cancun
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1,878 reviews from our community

Traveler rating
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    93
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Strasbourg, France
Senior Contributor
44 reviews 44 reviews
16 helpful votes 16 helpful votes
2 of 5 stars NEW

Overall, we had a nice week vacation. There's a lot critiqued below, it all depends on what kind of vacation you're looking for. Food Having lived in Mexico, specifically Guadalajara for a year, we have a fairly good idea of what good food in Mexico is like, and how to rate it. You have your traditional meals (Santa Coyote) good.... More 

Was this review helpful? Yes 1
Twining, Michigan
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Royal Solaris is indeed the best place to stay in Cancun. The hotel, staff, entertainment staff, food, beach, service and the smiles could not be better!! They are helpful, friendly, and so much fun. The rooms are clean, the hotel is clean, and the staff seem to be cleaning all the time to make sure you have everything you... More 

Was this review helpful? Yes 1
Sidney, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just got back from staying at Caribe at royal Solaris. Had a wonderful time, the food was great especially enjoyed Bogavonte on the beach. Vanessa was most accommodating with our needs.Cant wait till next time!!!!!

Was this review helpful? Yes
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I visited Royal Solaris with our large family (20 people total), and we had a great experience. The resort had fantastic service and staff across the board (entertainment, cleaning, and restaurant staff were all very nice and accommodating)! It was the perfect break from the winter cold. The resort has a beautiful beach and nice pools, and... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The hotel, food, etc. was ok. What made the trip so great was our pool/hot tub/beach server - Leonel! We had a group of 14 girls and he made sure we were always taken care of. He is the BEST!!!! We love Leonel!

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Dear VRB333: Thank you for your review regarding your stay in our hotel. We are happy that your vacations in our hotel was pleasing. Thnak you for pointing out how great our staff is, especially Leonel We hope you will come back and visit us soon Best regards, Hoteles Solaris de México ^G More 

Harrow, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The resort was absolutely amazing but the entertainment staff made it so much more enjoyable. Misael, Josie and Abner were the best waiters/ waitresses, and an especial thanks to Fernando and Cynthia for making our whole trip worth every penny. Royal Solaris is so fortunate to have those 2 hard- working, fun, hilarious, incredibly nice people on their staff. Satisfying... More 

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Dear Brittany: We are so happy to read your review of our hotel. Thank you so much for taking your time to share your amazing experience in Royal Solaris, is great to read when our guest enjoy the facilities and the service of our staff especially from Misael, Josie, Abner, Fernando, Cynthia, Moyses, Oliver, Perla, and Lalo. We are looking... More 

Rochester, Minnesota
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I brought our 4 active boys to Royal Solaris. We had a great experience with Stephanie as our advisor; she helped us plan our week and kept the boys entertained with introducing us to activities inside and outside the resort. Colorado took extra special care of us during dinner when he presented my husband with a surprise... More 

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Dear Craig S: Thank you so much for your review regarding your stay in our Hotel. We loved reading that you enjoyed our facilities and also, thank you for pointing out how great our staff is especially Stephanie, Lulu Colorado, Yuki and Alicia. We also want to thank you for the recomendation. We are looking forward to see you soon... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My mom and I went for a long weekend to get away from the snow in Boston. We were upgraded for no additional cost from an ocean-front room to a private villa (also ocean front) by Jorge at reception upon arrival. He was so helpful and clearly wanted all the guests to have a quick and easy check-in process. The... More 

Was this review helpful? Yes
Carlton, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Royal Solaris with my husband and two other couples. None of us had ever been there. It was AMAZING! Good food, amazing service, clean rooms. We loved every show we saw, and the entertainment staff were so fun. It seemed like one of the smaller resorts, but it was perfect sized for my group. Everyone was... More 

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Dear love_gypsy_life: We are so happy to read your review of our hotel about your best vacations ever. Thank you so much for taking your time to share your amazing experience in Royal Solaris, is great to read when our guest enjoy the facilities and the service of our staff especially from our entretainment staff and Carlos. We are looking... More 

Appleton, Wisconsin
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Staff was awesome, friendly. They seemed eager to go the extra mile to please. All aspects clean and efficient. Really enjoyed all the meals. Particularly Manuel at Rosamarinas restaurant was fantastic! We will definitely plan a return trip very soon.

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Dear MuskyMike61: We are so happy to read that you enjoy a super vacation with us. Thank you for sharing your review about your recent visit. Always is nice to read that our guest enjoy the facilities and the service, thank you for pointing out how great our staff is especially Manuel. We are looking forward to see you soon... More 

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Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Number of rooms: 500
Reservation Options:
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico
Hotel Style:
#32 Top resorts Hotel in Cancun
#35 On the Beach Hotel in Cancun
#37 Family Hotel in Cancun

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