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All 174 Cancun hotels

Royal Solaris Cancun

Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
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Ranked #47 of 174 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
101MDC Mexico City, Mexico
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1,476 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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English first
Mexico City, Mexico
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed 8 days at the Royal Solaris. The hotel is clean and the food is good, specially at the Marco Polo. We were convinced to join as members (we bought a 3 yr membership) and we were upgraded to golden bracelets which allowed us to go to the hotel royal caribe which is next to them... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Only draw back is, if you are not a time share owner you are limited to certain parts of the facility, and restaurants , other than this the resort is clean , staff very friendly, easy check in and out.

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My second time there. Great hotel and staff and service is 5 Stars according to my rating. Very clean!!! Entertainment team are the best and very friendly. Good for vacationing with friends, couple and family. Daily activities included with hotel and every nigh they have a theater show. I would recommend it to any one.

Was this review helpful? Yes 2
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Thank you for sharing your amazing second time at Royal Solaris Cancún. We are glad that you enjoyed the 5 star service, the daily activities and the nightly shows. Thank you for pointing out how friendly and great was our entertainment team and for recommending us. It'll be an honor to welcome you soon. Warm regards from your little paradise,... More

Allentown, Pennsylvania, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Took my mother and 2 boys aged 17 and 12 to this all inclusive. Absolutely loved it. I read and read and read the reviews on this hotel before we left. Once we arrived to the hotel we were greeted with cucumber water and was checked in right away. We were upgraded to an ocean view room on the second... More

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I went to Cancun this August 2014 for my Vacation/B-Day, and I stayed at that hotel "Royal Solaris" for six days, and that was my best vacation/hotel experience ever. It's all you can, all you can drinks, unlimited liquors, there are like five different restaurants/bars. The PEOPLE who served me and my partner were excellent, great customer service overall, all... More

Was this review helpful? Yes 4
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Thank you for sharing your wonderful Solaris experience about your recent stay at Royal Solaris Cancún. We are glad that you have had the best vacation ever and enjoyed your stay, your b-day and the top notch service. Thank you for pointing out how great our staff is and how special they made you feel. It'll be an honor to... More

Hamilton, Bermuda
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this hotel recently and I have so much to say. The hotel itself is well planned and maintained. The beaches are so beautiful., the swimming pools are so magnificent. The food was ok but lacks variety. The entertainment by the pool side was fantastic. The free drinks were a plus too and the rooms were exceptional. Overall I... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Thank you for sharing your amazing experience on tripadvisor about your recent stay at Royal Solaris Cancún. We are pleased that you enjoyed a lot your stay, the beaches, the swimming pools, the entertainment, the drinks and the rooms. We are looking forward to welcoming you in a near future and pamper you as you deserve. Warm regards from your... More

New Orleans, Louisiana, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

- Food Breakfast was good, do hit up the waffle/hot cake/omelette bars. Lunch was hit or miss. But there was always snack bar with kid food (fries, hot dogs, pizza) Dinner mostly seems to come from pre packaged food that was thawed. Marco Polo was the best, but that's like being the Applebee's when you're billed as a Ruth Chris.... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Dear Guest : Allow us to express our appreciation for sharing your honest and detailed review, which contributes greatly to our improvement and keeps us focused on what we are doing right and what needs to be changed in order to provide our guests an impeccable vacation experience. We are glad that you enjoyed the free activities in the Marina,... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited with my two friends for a total of 6 days. Overall it was a very nice get away! Check in was very quick and efficient. We were upgraded to an ocean view room, which was a nice touch. We arrived at about 1230, but we were able to change into our swimsuits and go to the pool and grab... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Thank your for taking the time to share such a wonderful and honest review about your recent stay at Royal Solaris Cancún. We are pleased to read that overall your getaway was very nice and you have enjoyed the swim up bar, the beach, the turtles experience, Marco Polo, the poolside pizza, the shows and the activities in the Marina.... More

Grand Prairie, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 3rd visit to this hotel but our 1st to stay here. The staff are very polite and courteous. The room we stayed in was fine and had a perfect view overlooking the the sea. This hotel is great for families and those who like to stay up for all hours of the night but not for couples... More

Was this review helpful? Yes
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Thank you for sharing your Solaris experience about your 3rd visit to Royal Solaris Cancún. We are glad that you enjoyed the service provided by our staff, the room and the swim up bar. We are looking forward to welcoming you once more in the near future. Warm regards from your little paradise. Hoteles Solaris de México. ^X More

Moline, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, with good location. Hotel was clean, I would like to commend our housekeeper Fernando who did outstanding job on keeping our room clean, and restocking refrigerator and condiments. Very prompt housekeeping and very detail oriented. ENTERTAINMENT TEAM was spectacular By the main pool through out the day, guys stayed busy entertaining the crowd, Oliver, Enzo, Marco, Paloma thank... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Thank you for sharing an honest and detailed review about your recent stay at Royal Solaris Cancún. We are glad to read that you enjoyed the housekeeping, entertainment, good food, pizzas, and the Maya coffee and overall have had a wonderful experience. Thank you for pointing out how spectacular was the entertainment team, specially Oliver, Enzo, Marco and Paloma and... More

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Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Top resorts Hotel in Cancun #38 On the Beach Hotel in Cancun #38 Family Hotel in Cancun #47 Business Hotel in Cancun
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 
Number of rooms
500

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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