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Royal Solaris Cancun

Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
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Royal Solaris Cancun
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Royal Solaris Cancun
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1,636 reviews from our community

Traveler rating
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    554
    292
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    85
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660
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel service was quite good. I dont have any complain at all. I met Samantha, part of the entertainment staff, she was so kind, georgeous. The shows by this staff were so great. Well, i recommend this hotel.

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Frederick, Maryland
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed for 5 nights in late June 2014. It was by husband and I with our 7 year old boy and 5 year old daughter. The hotel is small enough for the kids where you didn't have to do a lot of walking. The room can be small for 4 people and we didn't have a balcony, which we... More

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Okotoks, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I'm a 54 year old single female that has stayed in many an all inclusive. So to compare in short, this facility in my opinion is a 3* with 5* service. Staff go above and beyond. Hotel is clean, food is o.k. (Buffet is typical Mexican style all inclusive and fine dining is a step up....they try hard.) Only one... More

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Surrey, Canada
Top Contributor
109 reviews 109 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Tip #1: Internet is not free (~$17US per day) if you use it at the resort. However, if you just go out to the sidewalk, turn left and walk down a few properties to the Sun Palace you can use their free internet. We would just sit on their stairs to use it. Tip #2: Massages in the hotel were... More

Was this review helpful? Yes 5
Beavercreek, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I have been here twice now, and I have had EXCELLENT service both times. The shows in the evening are great and you do not want to miss them. The entertainment staff is great and go out of their way to make sure you are having a good time. Want a special shout out to entertainment staff - Oliver /... More

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Narvon, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would recommend this resort to everybody! We checked in and were met by Hugo who sat down with us to tell us about the resort and give us the basic layout. He was very courteous and asked if we would be interested in hearing more about the membership deals that they had to offer, when we said no he... More

Was this review helpful? Yes 1
Cedar Grove, New Jersey, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My girlfriend and I had stayed here for a week in June, and if you're looking to relax beachside enjoying the sun and drinking, this a great spot. I have two drawbacks, one: is that if you're an adult couple, it's a family oriented property with a lot children, and the other, I felt the Internet wi-fi access was pricey.... More

Was this review helpful? Yes 2
Stockton, California
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the resort the end of Oct and first week of November. The room was spotless as was the rest of the resort. It was constantly being cleaned and maintained. The food was very good with a nice variety. We ate at Marco Polo four times during our stay and would rate the food and the service a... More

Was this review helpful? Yes 2
Bend, Oregon, United States
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 12 days in the beginning of November. We had originally reserved a lagoon view room, but were given a sea view upgrade at no charge. Nice surprise after spending all day on a plane. The hotel was nice and clean. Customer service was outstanding. I was amazed at how great the service was... More

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 2 weeks ago

First time in Cancun, went early November with my girlfriend. We're in our early twenties. The inside of the resort is okay, it's not a luxury resort by any means. Still, the inside was clean and nice. The staff is very attentive and they do a great job. The food, I could go on for days about the food. It's... More

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Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Number of rooms: 500
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico

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