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Royal Solaris Cancun

3.5 of 5
Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Hotel amenities
Royal Solaris Cancun
Ranked #59 of 175 hotels in Cancun
3.5 of 5 stars 1716 Reviews
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1,716 reviews from our community

What travelers say about this hotel
  • Caribe tower(45)
  • Marco Polo(43)
  • Pool area(31)
  • Very nice(31)
  • Entertainment staff(29)
  • Ocean views(28)
  • Lobby bar(26)
  • Great time(22)
  • Las Fuentes(9)
  • Time share(8)
Traveler rating
    563
    582
    265
    169
    137
Only show reviews for Family (339) | Couples (409) | Business (7)
Date Rating
1 review
2 of 5 stars Reviewed May 24, 2012 NEW

My boyfriend and I stayed for a week, his family are members and he hadn't been there in five years. The minute we got their he noticed how everything had changed unfortunately for the worse. Our room was a standard balcony room, king size bed, ocean view. It was clean but very outdated and fallin apart. The sliding glass door... More

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Cortland, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

We stayed at the Royal Solaris in April 2012 and had a great time...It was well worth it for the price...It is located right on the beach, great pool ( 3 pool areas and pool bar) and beach area...can find a beach chair without a problem, but if you want one in the shade, go down early. People will leave... More

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Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2012 NEW
2
people found this review helpful

I just returned from Cancun yesterday 05/20/12. My boyfriend and I stayed at the Royal Solaris and have no complaints. I was concerned before arriving because I read tons of reviews (some good, mostly not so good). I decided to take a shot and check it out for my own. I must say i was impressed. This would be our... More

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Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

We went to Cancun, Mexico as a family together last summer. It was a nice place. The staff was kind and very helpful. Pros: -Hardworking staff -The rooms are cleaned everyday with nicely folded towels -Useful personal items like soap and shampoo are given for free -Food has culture from around the world -Pool was amazing, the kids had a... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 17, 2012
1
person found this review helpful

This was my husband and I's very first time at an all-inclusive. Overall the stay was great. The pools were clean and not too cold. The food was ok. It could have been a little better but was edible our favorite part was the beach and pool so we definitely enjoyed that very much. Drinks by the pool and beach... More

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

Very good customer service, willing to go the extra mile for the guest More

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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

So after reading all of the reviews before leaving, I immediately contacted our travel agent with some of my concerns. She suggested I take a copy of the reviews that concerned me and show them to the manager as soon as we arrived. Luckily I did not have to do this. When we arrived we were greeted so kindly by... More

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Troy, New York
1 review
1 of 5 stars Reviewed May 14, 2012

We booked our room through expedia. We booked a king bed with a mini fridge. We got two full size beds and no mini fridge (which means they would not give us bottled water and the ice machine was locked so someone had to get you ice.) They moved us to another room, but it wasn't until the next day.... More

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Senior Contributor
33 reviews 33 reviews
Reviews in 16 cities Reviews in 16 cities
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

I stayed here for 7 nights with my wife and 4  year old.  Overall a very good experience and a great vacation. As some other reviewers have said, the staff makes this place awesome.  Every single person is friendly, helpful, smiling and does what ever they can to make your stay better.  They never say no and try to accommodate... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 3, 2012
6
people found this review helpful

We're owners of Worldmark by Wyndham and we were able to exchange through RCI. Solaris has 3 resorts and we accidentally booked the oldest building. Likes: Beach area is nice and not too crowded. Enough chairs for people. Food selection is great, liked the entertainment and activities. Location is good. We paid for ocean front for $30 a night (seem... More

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Additional Information about Royal Solaris Cancun

  • Royal Solaris
  • Royal Solaris Caribe
  • Solaris Resort Cancun
  • Cancun Royal Solaris
  • Royal Solaris Cancun Mexico
  • Royal Solaris Hotel
Address: Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Price Range: $$

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Royal Solaris Cancun
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