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All 175 Cancun hotels

Royal Solaris Cancun

Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
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Royal Solaris Cancun
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71%
Ranked #57 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
barbboyerbuck Estes Park, Colorado
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1,262 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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English first
Estes Park, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Staying at Royal Solaris for an all-inclusive vacation in Cancun was one of the best experiences I have ever had. It provided rest, relaxation, activities, AMAZING FOOD, wonderfully clean rooms, and the best hospitality! This was our first ever trip to Mexico and we were kind of nervous, but I can't remember when I've felt more at ease and comfortable... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago

We had a great time during our stay at the Royal Solaris. We were amazed by how nice the staff was. Our servers Tony and Luis at the outside restaurant were the best! So friendly and helped us learn some spanish! We really enjoyed them. The entertainment staff were great. Always had stuff to do during the day and were... More

Was this review helpful? Yes
Kingsville, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the hotel as MEMBERS from March 17-31,and 9 members of our family joined us from March 18-26.Our trip had been booked in November,2013,and we had asked for 3 rooms close together;one with a king bed and a cot or Murphy bed and two with double beds.That seemed pretty easy as an early booking...but when... More

Was this review helpful? Yes 2
Houghton, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from a 9 day vacation at the Royal Solaris. I am always skeptical when staying somewhere new but I was not disappointed staying here. We stayed in a typical lagoon view room, reminded me of a typical room at the Holiday Inn, it was nice though, you don't stay in your room at all anyway. The maid... More

Was this review helpful? Yes 3
Minnesota
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband & I stayed at the Royal Solaris in February with our 2 teenage daughters. The resort is very well maintained. The beach was amazing w/ great cocktail service by Roberto & our most favorite part of the resort. We were able to walk quite a distance both ways & my family really enjoyed the wave action. We only... More

Was this review helpful? Yes 4
West Bend, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall we had a great stay, wish we would have been offered the upgrade at check in, probably would have gone for it. The room was nice and got a nice surprise of two doubles and a murphy bed, which was great for myself, my husband and our two children. I would def. recommend Marco Polo Restaurant - food was... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Thank you for taking the time to share yous Solaris Experience with all the users on Tripadvisor. We are glad that you had a great stay and enjoyed the room and the quality of the food in Marco Polo. We would be happy if you come back soon. Your home away from home will be waiting to welcome your family.... More

south surrey, bc
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We returned today from 6 night stay. Weather was perfect, beach clean and safe enough to swim and play in. Great food variety and entertainment each evening was worth adjusting our schedule to enjoy. Entertainment staff full of enthusiasm and talent. Did not enjoy the full on sales pitch for club solaris on the first night when we arrived after... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Thank you for sharing such a nice and honest comment regarding your recent stay at Royal Solaris Cancún. We are happy that you enjoyed the quick getaway, the nice weather, the beach, the food quality and variety, entertainmente each day and evening and the service provided by our staff. Please accept our apologies for the pressure from our timeshare department.... More

Strathroy, Canada
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Royal Solaris is right on the Cancun sand-spit called the Hotel Zone. We booked a lagoon view (cheapest) room but were upgraded to a lagoon view with a balcony. The room was clearly a recently renovated room with a small kitchenette area (rather unusual for an all inclusive). The lagoon view is actually more attractive than the gulf view... More

Was this review helpful? Yes 1
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

We appreciate you for taking the time in writing a great and honest review regarding your recent stay at Royal Solaris Cancún. Thank you for pointing out how much you enjoyed the lagoon view, the beach, the beverages and food and the great ambiance and food presentation in our Marco Polo Restaurant. Regarding Internet, we offer free wireless internet access... More

Weehawken, New Jersey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my wife stayed here during spring break 2014 and while it could get a little rowdy during the afternoon with the college drunks we still managed to have a very relaxing break. We had a lagoon view room with a terrace which was fantastic as we got the sunset every day at our side and it was very... More

Was this review helpful? Yes 2
North Andover, Massachusetts
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

When i got to the hotel it was at the very end of the hotel road and very far from all of the activities i wanted to go to. We had expected free WiFi but the ended up charging us $70 just for 6 days. We had also gotten the all inclusive and the food there was horrible and was... More

Was this review helpful? Yes 3
SolarisHotels, Social Media Manager at Royal Solaris Cancun, responded to this review

Please accept our deepest apologies for the misunderstandings you experienced during your vacation. We are sorry that your stay wasn’t as pleasing as it was supposed to be and not having met your expectations. Regarding internet we provide three free hours of wireless internet access every Wednesday from 11:00am until 2:00pm. Also we have a great tool called iStrid that... More

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Additional Information about Royal Solaris Cancun

Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Cancun Hotel
Royal Solaris
Royal Solaris Caribe
Solaris Resort Cancun
Cancun Royal Solaris
Royal Solaris Cancun Mexico
Royal Solaris Hotel
Address: Boulevard Kukulcan Km 20.5 | Hotel Zone Cancun Q Roo Mexico 77500, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Cancun
#48 Romantic Hotel in Cancun
#51 Top resorts Hotel in Cancun
#57 Spa Hotel in Cancun
#57 Business Hotel in Cancun
#62 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#40 Family Hotel in Cancun #48 Romantic Hotel in Cancun #51 Top resorts Hotel in Cancun #57 Spa Hotel in Cancun #57 Business Hotel in Cancun #62 On the Beach Hotel in Cancun
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 
Number of rooms
500

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