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Grand Oasis Cancun

3.5 of 5 Blvd. Kukulcan Km. 16.5, Cancun 77500, Mexico
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Grand Oasis Cancun
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Grand Oasis Cancun
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2,504 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Grand Oasis Cancun
See the most recent reviews
Billerica, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2012

I am 22 years old, I went with my boyfriend, friend and her boyfriend. We are not spring breakers but we went the last week of March. When we first arrived checking in took awhile, our room was not ready (we arrived at 12, rooms aren't available until 3). The bell hop took our bags and stored them so that... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2012 via mobile

It was a very nice resort food wasnt great but it also wasn't to bad. Stay in the pyramid build and not the other hotels because this is we're the spring breakers come to party. But they have to stay out of the grand oasis. Many bars and restaurants staff is easily accessible and it wasnt very crowded. Pools were... More 

Was this review helpful? Yes 3
Regina, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 27, 2012

I must say I have never been made to feel as special as the Customer Service Agents in the VIP Lounge made us feel. They tended to our problems with our room as quickly as they could. We were without a useful toilet for two days, but eventually they got the right people there to fix it. We had a... More 

Was this review helpful? Yes 1
Prince Edward Island
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 27, 2012

I have to say that Grand Oasis is an awesome resort. Yes there are spring breakers between Feb through to pretty much the end of March.They were for the most part designated to one area. Avoid that area and you will not witness the complete nonsense they need to unleash. We heard whoops through the night. Bottom line.....this resort has... More 

Was this review helpful? Yes 4
Meadow Lake
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 26, 2012

Stayed at the Grand during the tail end of American Spring Break, and experienced a debauchery I didn't think existed in real life. Overall, the hotel was adequate; staying at the Grand meant we could avoid the mob of neanderthals there for SB, but still play witness to their antics and astonishing lack of self respect. It took 2 hours... More 

Was this review helpful? Yes 2
Karend68, Social Media Manager at Grand Oasis Cancun, responded to this review

Dear Geoff, Thanks for your review on the Grand Oasis Cancun. We apologize for any problems you experienced during Spring Break. We hope that you come visit us in Cancun again and try one of our other properties in Cancun. Each hotel has a different concept and is all-inclusive. You can check us out on FB with a listing of... More 

Manitoba, Canada
Top Contributor
58 reviews 58 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed March 24, 2012

When we landed at the airport somebody from my flight had mistaken my bag for theirs and then left for there shuttle (leaving their bag behind).. When I informed the Sunwing rep at the airport they figured out who took my bag because they left their bag behind with their name on it. The Sunwing rep told me that I... More 

Was this review helpful? Yes 3
Karend68, Social Media Manager at Grand Oasis Cancun, responded to this review

Dear dmross, Thanks so much for taking the time to make a review. I apologize for the problems you experienced during your stay at the Grand Oasis Cancun and your bad experience with Sunwing. We are recently under new management and take your complaints seriously. Please contact us directly at info@oasishotels.com if we can help you in any way. We... More 

montreal
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 20, 2012 via mobile

I stayed here with a friend at the end of January. It was my second time here having already stayed in feb 2008. The beach was fantastic. In 08 it hadnt been restored yet so that was definately nice. This is a great place to party, although there is a more quiet side.... Service was awesome and drinks were as... More 

Was this review helpful? Yes 4
Aiken, South Carolina
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 15, 2012

My husband & I visited Grand Oasis from 2/17 to 2/24/12. This was our 4 th or 5 th stay at Oasis. We have visited Cancun multiple times. We have stayed at several other resorts: Moon Palace, Marriot, Omni, El Publito,etc. This stay, at the Grand Oasis, was very interesting .. to say the least. First off, the public grounds... More 

Was this review helpful? Yes 9
Karend68, Social Media Manager at Grand Oasis Cancun, responded to this review

Dear loveharleydog, Thanks so much for taking the time to post a review! We appreciate your feedback and love to hear how we can improve at the hotel. We apologize for any inconvenience you experienced with the Spring breakers and will address the issues you mentioned during your stay. Thanks again and if we can be of any assistance please... More 

Orono, Maine
1 review
5 of 5 stars Reviewed March 13, 2012

Amazing. This place is the best for a college kid going on spring break. The only complaint I had was that we had grand reservations with two queens and ended up with one king in one of the phases by the beach but we were on the inside, so there wasn't really anything grand oasis about the room...however the food... More 

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2012

everything was perfect with service, food, and entertainment. the new restaurant, Sevilla, was authentic and one of the best restaurants on the resort--service was amazing and the food was fantastic! also, the bar inside of careyes was amazing. the bartender, Nestor, was very attentive and the margaritas were yummy! (tamarindo and horchata flavored)

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Room service(18)
  • Very good(16)
  • Spring Break(11)
  • Great time(8)
  • Ocean views(5)
  • Vip lounge(5)
  • Last day(4)
  • Air conditioning(3)

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Caribbean Online Mgt Corp., Cheap Tickets, getaroom.com, Orbitz, Otel, Expedia, Odigeo and Tingo so you can book your Grand Oasis Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#44 Spa Hotel in Cancun
#51 Top resorts Hotel in Cancun
#63 On the Beach Hotel in Cancun

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