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Grand Oasis Cancun

3.5 of 5
Blvd. Kukulcan Km. 16.5 | Hotel Zone, Cancun 77500, Mexico
Hotel amenities
Grand Oasis Cancun
Ranked #65 of 175 hotels in Cancun
3.5 of 5 stars 419 Reviews
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419 reviews from our community

What travelers say about this hotel
  • Spring Break(6)
  • Vip lounge(5)
  • Room service(5)
  • Ocean views(4)
  • Very good(4)
  • Last day(4)
Traveler rating
    128
    138
    70
    46
    37
Only show reviews for Family (117) | Couples (154) | Business (11)
Date Rating
Mississauga, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2012
1
person found this review helpful

My experience at Cancun, Mexico at the Grand Oasis Cancun hotel with Sunwing Airlines. I have been in Cancun, Mexico before in 2008 and had a marvellous time. I was 21 at the time and went with a group of 10. We stayed at the Barcelo Costa Cancun resort. Food was good, entertainment was 5 stars and the overall staff... More

Was this review helpful? Yes
Karend68, Manager at Grand Oasis Cancun, responded to this review
March 13, 2012

Hola, Thanks for sharing your experience on TripAdvisor! We love to hear from our guests to find out about their stay at the Grand Oasis Cancun. We are very sorry to hear that they hotel did not live up to its expectations and that you had such a horrible time with the airlines! We sincerely hope you will return to... More

Vermont
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2012
1
person found this review helpful

I can definitely see where people did not like the place but like every vacation, they are what you make of it. Here's my breakdown: Property: well maintained but the visitors are slobs so there is random trash. The beach and oceanfront were perfect. It would have been nice if they have wait staff on the beach. Service: almost no... More

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See 2 more reviews by AReviewerinVT for Cancun
Garland, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 13, 2012
3
people found this review helpful

Travel dates 02/09/12 to 02/12/12 - Resort is huge. Stayed in Grand Oasis (blank bands) - Do not do the 90 minute presentation. It turned into a 3 hour ordeal and the breakfast they take you to, while eating at the presentation, there was glass in the food. I felt something my teeth was crunching into, when i had spit... More

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wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2012

Just came back on the 11th 2012 We stayed in the pyramid section Our room was very nice ,balcony over looking the ocean and pools , sun rise etc stocked refrigerator daily. party section you could'nt hear if you were at the other end of the pool , entertainment all day long.. little skits everywhere, we loved the VIP lounge... More

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Toronto, Ontario, Canada
1 review
4 of 5 stars Reviewed February 13, 2012

My group of 4 people aged 24-26, stayed here between Jan 25 & Feb 1st. Generally our stay was great. In comparision to other all inclusives we stayed at this was by far the best. We had the black bracelets and in terms of services and choice of restuarants it was an A+. There was always lots to eat, the... More

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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2012

Stayed at the Grand Oasis (black bracelet) Feb 4 - 11, I am 24 (so this review is from a young persons perspective). Had a great time from check in to check out. Rooms were clean and the mini bar was stocked with 2 beers, cokes, sprites, 1L waters, bag of chips and snickers bar daily. The room service was... More

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Karend68, Manager at Grand Oasis Cancun, responded to this review
February 15, 2012

HI Shane! Thanks for taking the time to make a review! We appreciate your feedback and always want to know about the experience of our guests and how we can improve....Viva Mexico! More

Moline, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 12, 2012
2
people found this review helpful

Hotel rooms need updating. The bathroom facilities were very old and the toilet didn't work for the first three days. Had to call maintenance at least 3 times a day. We had to wait for him each time and he only did a temporary fix each time. By the fourth day he had to replace the handle, it broke because... More

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4 of 5 stars Reviewed February 12, 2012

Wow I read some of these reviews and we had almost none of the poor experiences I read about. We were on the grand oasis side so we had all of the amenities included in our package (black band). The staff was great in most instances. Definitely on the grand side it was a little better and they were more... More

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indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 11, 2012
1
person found this review helpful

This was our 3rd trip to Grand Oasis (Feb 6-10). We bought a 'vacation club promotional package from E-bay which included 5 days 4 nts being housed at the Oasis. This is my 3rd time at this resort and probably one of the worst yet. The prior 2 experiences we have had staying here were in the months of Dec... More

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Stratford, Connecticut, United States
1 review
5 of 5 stars Reviewed February 11, 2012

I just came back from it yesterday, I loved it soooooooo much!!!!!!!!!!!!!!!!! When we were leaving me and my family and friends were all crying!! Everything is soo good there!!!!!!! And don't listen to others, it is a very good hotel, why would they come on a vacation only to sleep??!! That is so stupid!! We had a very good... More

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Additional Information about Grand Oasis Cancun

  • Grand Oasis
  • Grand Oasis Hotel Cancun
  • Grand Oasis Hotel
  • Grand Oasis Cancun Mexico
  • Grand Oasis Resort
  • Cancun Grand Oasis
  • Oasis Cancun
  • Cancun Oasis
  • Oasis Grand Cancun
Address: Blvd. Kukulcan Km. 16.5 | Hotel Zone, Cancun 77500, Mexico
Price Range: $$

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