Hotel is being remodeled so it's not in perfect shape yet. Pool is ok. Awesome beach. We were there on new years and they threw a pretty good party. Room service is great for breakfast but the restaurant choices are not that good. If you plan on staying for more than a couple of days you'll get bored of the... More

I am 18th and its been my 3rd time at the Grand oasis cancun. I was there with my parents in 2009 and enjoyed so I came back in 2010 and now just arrived from a trip with my bestfriend. When we arrived (booked with Sunwing) we were told that we were VIPs. They gave us champagne, a tequila bottle,... More

We cannot understand the negative reviews about this resort-in our opinion, this place is almost perfect for everyone. First and foremost, the staff at Grand Oasis is by far the best we have ever encountered at any hotel. They were ALL incredibly kind and courteous and they all went out of their way for us. We arrived early morning and... More

1. let bellmen show you to your room or the staff will send you to every building EXCEPT the building your room is in AND torment you all week with bad information. 2. Front desk staff cannot direct you to a restaurant correctly. They will send you to the opposite side of the property, knowingly. 3. Room doors are not... More

Stayed over the holiday season and it was a relaxing vacation. The beach is stunning and the pool areas are clean. We had the gold bands and had access to all areas and that is definitely worth the extra money. A mix-up at check-in but they fixed it fairly quick. Our room was in the pyramid with an ocean view.... More

The Short Pros -Food was pretty good for dinner Cons -Old -No real beach and rocky coast/water (can't go far out with being harassed by life guard staff) -Far from the action of Cancun -Kids making constant noise at all hours -Lunch food sucks -Pools are old and not really clean Me and my buddy happen to go to this... More

I had been several times in Cancun for business, but this time was with my family. the facilities are strong well built, the rooms are excellent. Because we wanted to spend the main part of our time in the hotel, we decided to acquire an all inclusive plan. Nevertheless we had time to go X caret, Xel Ha, Isla Mujeres... More

Good all inclusive hotel, loads of pool space and sunbeds........food was good in the buffet area, the a la carte restaurants were good too. There are different levels of All Inclusive - if you upgrade you get to use more bars, more restaurants and also get better liquor in the extra bars - we found it worth the extra money!... More

First time in mexico and not the last !!Me and my boyfriend enjoyed every second of our stay there. The staff is exceptionnally nice and seem to really enjoy working there ! We didn't feel as if we had to tip all the time for them to give us a better service,even if we did quite often. The food was... More