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Grand Oasis Cancun

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Blvd. Kukulcan Km. 16.5, Cancun 77500, Mexico
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Grand Oasis Cancun
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Grand Oasis Cancun
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3,024 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Grand Oasis Cancun
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Nashville, Tennessee
1 review
4 of 5 stars Reviewed March 2, 2012

Our goal for this trip was to relax and unwind and we certainly accomplished that. I had never stayed at an all-inclusive resort and was very impressed with the ease of walking into restaurants and getting drinks anywhere we happened to be. We enjoyed all the different types of restaurants, especially the Brazilian. The International Buffet was wonderful for breakfast... More 

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Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 29, 2012

My wife and I stay four times a year at this resort.As you can imagine we normally enjoy our stays.Our most recent stay,jan.25-jan.31,not so much.The food at ibezza the buffet restaurant was not good.The dinner sit down restaurants had a very limited menue and each required reservations.The rooms were not renovated just freshly painted.Not saying we won't return,just not sure.

Was this review helpful? Yes 1
Boston, MA
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 28, 2012

Another time we have appreciated the reviews. We noticed if we read enough reviews, taking into account the age group, season, and other factors, and ignore to some degree the extreme ones on both sides, we can get a pretty clear picture. The only thing we have not been prepared to face was quite pushy “orientation” campaign. While at the... More 

Was this review helpful? Yes 1
Karend68, Manager at Grand Oasis Cancun, responded to this review

Hola! Thank you for taking the time to post a review on TripAdvisor! We appreciate your feedback and hope that you will come back again! Your comments will addressed as we continually strive to make improvements at the Grand Oasis Cancun. Please do not hesitate to contact us if we can be of any assistance at info@oasishotels.com More 

Calgary, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 28, 2012

We traveled to the Grand Oasis for one week through Sunwing. Feb 8 2012. Check in was a hassle as we were redirected to a few places and when we were checked in it wasnt even at the front desk. We were put into the "Sunwing" building on the party side. There was a lot of night time noise and... More 

Was this review helpful? Yes 1
Washington, District of Columbia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2012

We spent a terrific week at the Grand Oasis in 2005. So, we brought our entire family back this year. A lot has changed. The resort caters to more kids, rooms have not aged well, and service has declined. It's still a good value. Everyone had a very good time, but it just wasn't "special." Good value for big group!

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Kelowna, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 27, 2012

We just got back from our first stay at this resort (Ocean-Front room through Nolitours), and although we had a good vacation overall, we will most likely never go back to this resort. The Good - Food: The buffets had great selection and the food was tasty. The A La Cartes were equally as good with the added bonus of... More 

Was this review helpful? Yes 3
Karend68, Manager at Grand Oasis Cancun, responded to this review

Thank you so much for taking the time to make a review! We appreciate your feedback and will use this information on your experience to help make improvements at the hotel. The hotel has recently under gone management changes and we hope to ensure that our guests have a wonderful experience at the Grand Oasis Cancun. Please do not hesitate... More 

Sudbury, Ontario
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 27, 2012

I love this place. Check-in was a little fustrating, the front desk employees should speak better english in my opinion. Stayed from Feb 15-22nd, 2012 OK, food, A+, grounds A+, rooms...I'd give them a B, not bad but not...impresive. Staff are curteous and tolerant since half of my vacay was during the first part of Canadian university spring break. Bar... More 

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Karend68, Manager at Grand Oasis Cancun, responded to this review

Glad to hear that you enjoyed your stay at the Grand Oasis Cancun! Thanks so much for taking the time to make a review on TripAdvisor. Your feedback is really appreciated and we use this information to make improvements at the hotel! Hope to see you again soon in Cancun!....:) Warm regards! More 

Sao Paulo, SP
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed February 26, 2012

We were in Cancun for the first time in 2000. It was low season, and the hotel was not so crowded, and we had privacy and calm in various parts of the hotel. The hotel is great, and the first view is impressive, with its pyramid format and high ceilings. The pitch was very well maintained, and the golf course... More 

Was this review helpful? Yes
Karend68, Manager at Grand Oasis Cancun, responded to this review

Hola! Thanks so much for taking the time to review the Grand Oasis Hotel! We appreciate your time and always love the feedback from our guests! Hope to see you again in Cancun...OASIS LOVES U More 

Calgary, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 25, 2012

Let me give you the most complete and valuable information and guide you never find anywhere else. We have booked in “Oasis Cancun” which supposed to be a 4-star resort. After along waiting in line and a longer check-in process we entered in our room, dropped our luggage and checked the resort. The room was OK, but not a four-star,... More 

Was this review helpful? Yes 6
Karend68, Manager at Grand Oasis Cancun, responded to this review

Hola Meron! Thank you very much for taking the time to post a review on Oasis Cancun / Grand Oasis Cancun on TripAdvisor. We really appreciate the feedback from our guests and are always looking for ways to make improvements at the property. We hope to welcome you back again at the Grand Oasis Cancun! Warm regards... :) More 

Ontario
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 25, 2012

Travelled here in May 2010 with my husband and 4 year old daughter. Check in was very disappointing. We were told to go down to one of the meeting rooms and get all of our information there because they had so many people checking out at the same time, bu we had to wait over an hour for our room... More 

Was this review helpful? Yes 1
Karend68, Manager at Grand Oasis Cancun, responded to this review

Dear Blecky, Thank you so much for taking the time to make a review on TripAdvisor! We appreciate your comments and feedback on the resort and will use this information to ensure that each guests has a great experience at Oasis Hotels & Resorts. We hope we will come back down to Mexico and would encourage you to check out... More 

Hotel Review Summarization

What travelers say

  • Room service(13)
  • Very good(12)
  • Great time(8)
  • Spring Break(5)
  • Ocean views(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (58)
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Standard Grand Oasis Room (54)
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Standard Room (78)
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The Hotel (103)

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Other (35)
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