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All 173 Cancun hotels

Grand Oasis Cancun

3.5 of 5
Blvd. Kukulcan Km. 16.5, Cancun 77500, Mexico
Hotel amenities
Grand Oasis Cancun
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56%
Ranked #94 of 173 hotels in Cancun
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1,119 reviews from our community

Traveler rating
    290
    336
    205
    122
    166
See reviews for
Families
314
 
Couples
384
 
Solo
14
 
Business
26
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Albany, New York
1 review
1 of 5 stars Reviewed June 17, 2013 NEW

The Grand Oasis Cancun has a policy of overbooking this hotel and sending the overflow to their sister hotels (several other couples had the same experience). In our case it was the The Oasis. We booked and paid for an ocean front balcone room. Upon our arrival we were told that they didn't have a room for us and that... More

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Denver, Colorado, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 16, 2013 NEW

Recently went down for an 8 day stay...Mexico was great this hotel...not so much... The restaurants were over croweded and poorly staffed, the staff that did work in the restaurants were rude, did very poor jobs (during one of our meals our server left in the middle of it and our table and 3 others were left waiting for food... More

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See 2 more reviews by Chad S for Cancun

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1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 14, 2013 NEW

If you are ok with just having a nice beach area, swim up bar, nice swimming pools, & partying than this hotel is for u. The outside was very nice. The rooms were ok, except for the A/C didn't work in our room nor in our friends room. The service was very friendly & helpful. The drinks & food were... More

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Milwaukee, Wisconsin
1 review
2 of 5 stars Reviewed June 13, 2013 NEW

All though the reviews on this resort was horrible, we decided to give it a try for our vacation and I have to say, we should've listened to the reviews. We booked the stay over May 30th until June 3rd. Our weather forecast for our stay was supposed to be rain all weekend but luckily, we received 2 days of... More

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Fairfield, ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 13, 2013 NEW

We went June-2-June 9 - which was right smack dab in the middle of a tropical depression, later to become a hurricane, we had tons of rain, the first 2 1/2 days - which led to our biggest complaint, we made the best of the weather but our beach front rooms became flooded, my kids room was the worst, they... More

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Edmond, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2013 NEW

The majority of the staff seemed almost bothered to help me. Isreal, the front desk manager, in particular was unwilling to change our room due to lack of air conditioning (a very frequent complaint I found). Oh, and when they look up your reservation, they mention that "you booked through Expedia" and visibly loose interest in helping you altogether. The... More

Was this review helpful? Yes 1
Houston
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 12, 2013 NEW

Stay away from this horrible excuse for an "All Inclusive Resort"! We've never had such a horrible experience! If you weren't in line at the visitors desk by 7AM you didn't have a chance of getting a reservation at one of the two restaurants and were left to fend for your selves at one of the two buffets were you... More

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Utica, New York
2 reviews
3 of 5 stars Reviewed June 12, 2013 NEW

The all inclusive factors were great. The pool with swim up bars were great and the view of the beach/ocean was beautiful. The staff was exceptionally friendly! The downfalls were that the walls were thin and you could hear a pin drop. The bathroom door stuck shut most of the time. The food itself wasn't that great (very dry/bland/ or... More

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Reading
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2013

Firstly, if you scroll down to Sunch72's review, you may see that some people have had a negative experience with this hotel (mellow-dramatic or not). I would like to say that this was the first hotel I stayed in and it was fantastic. I absolutely don't agree with everyone looking for tips. That's a lie. The staff that I met... More

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See 3 more reviews by ChrisU421 for Cancun
Sao Paulo, SP
1 review
4 of 5 stars Reviewed June 10, 2013

We had a lot of good times there. It is a great hotel with an incredible staff; they did everything to create a great experience for us. The team in the front desk really helped us to solve even the minor of our problems. The hotel has a complete plan for entertainment that was impressive. The room was perfect with... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(18)
  • Very good(16)
  • Spring Break(11)
  • Great time(8)
  • Ocean views(5)
  • Vip lounge(5)
  • Last day(4)
  • Air conditioning(3)

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#53 Romantic Hotels in Cancun
#56 Top resorts Hotels in Cancun
#65 On the Beach Hotels in Cancun
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The only all-inclusive entertainment resort in Cancun offering the best live shows, music festivals and daily performances, with surprises behind every smile - all included in the room rate. This resort is also know as the "Ultimate" resort in Cancun due to its incredible and expansive beach frontage, the largest pool and most beautiful landscaped areas in Cancun. Along with its rich and varied food and beverage program offering an unsurpassed 18 restaurants and 14 bars at the Grand Oasis Cancun. ... more   less 
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Also Known As:
Grand Oasis
Grand Oasis Hotel Cancun
Grand Oasis Hotel
Grand Oasis Cancun Mexico
Grand Oasis Resort
Cancun Grand Oasis
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun

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Grand Oasis Cancun
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