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Grand Oasis Cancun

3.5 of 5 Blvd. Kukulcan Km. 16.5, Cancun 77500, Mexico
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Grand Oasis Cancun
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Grand Oasis Cancun
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2,309 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed today NEW

I've booked with Apple Vacations before and had a very enjoyable experience. This was my first time booking with CheapCaribbean and I was hoping to have an equally enjoyable experience. I'd like to preface this review by mentioning the parts of my trip that were very pleasant. Booking was very easy. We picked a resort, flights, airport transport, trip insurance,... More

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Melbourne, Australia
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here with a mate for 6 nights in a ocean view room. View was amazing but the beds and pillows were rock hard!!! Room was clean but old but you can't complain with the price. Did the all inclusive package food was good and there was always something happening party wise. Would recommend.

Was this review helpful? Yes 1
OasisPR, R.P. at Grand Oasis Cancun, responded to this review

Dear Bundy, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations with the ocean view, our all inclusive package and our current happenings. Thanks for highlighting those qualities that made your stay unforgettable. It makes us happy to know you... More

Decatur, Illinois
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

A friend of mine and I booked reservations at this all inclusive resort for Oct. 4th thru Oct. 10th. I took my cell phone with me for emergency calls only. Arrived afternoon of 4th & I called my husband that afternoon to advise of safe arrival. After the call I turned my phone off and put it out of sight... More

Was this review helpful? Yes 4
OasisPR, R.P. at Grand Oasis Cancun, responded to this review

Dear Guest, Thank you for sharing your comments with us. We extremely apologize for the inconveniences you encountered during your stay with us. We take any report of robbery extremely seriously and would like to let you know that the corresponding procedure was carried out. However, the key scan didn't throw any extraordinary entrances to the room. It is important... More

Edison, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Memorial day weekend turned out to be a little younger than we expected... Other than that this resort was nice. Don't drink the water it taste weird, it also a task to obtain bottled water. The restaurant Careyes was the best I wish i could eat there all the time. Beware of the pool at times, the young over intoxicated... More

Was this review helpful? Yes 1
OasisPR, RP at Grand Oasis Cancun, responded to this review

Dear Guest, We appreciate the time you have taken to share your experience with us. Please accept our apologies for the inconveniences that occurred during your stay. Regardless of these issues, we are extremely happy to know you were able to enjoy our wide variety of foods and beverages. We hope to have the opportunity of welcoming you back to... More

Minneapolis, Minnesota
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My three friends and I stayed at the Grand Oasis Cancun at the end of Sept. 2014. Overall the resort was nice, clean, fun, and the staff pretty helpful. We aren't very picky people so we enjoyed the whole experience with not too many negative points. The room itself was clean and big enough for the 4 of us. The... More

Was this review helpful? Yes 7
OasisPR, RP at Grand Oasis Cancun, responded to this review

Dear Guest, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. We greatly appreciate all the suggestions you mentioned, they certainly help us improve in order to satisfy the expectations of our future guests the best way possible. It is a pleasure... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Bathroom was nasty, ceiling leaked water, a/c wouldn't shut off, and bought a $30 pair of swimming trunks, wore them once and the butt split. They were not small on me at all so weight was NOT a issue. They would not exchange them the next DAY. Total crap, so they don't try hard at all to please there guests.... More

Was this review helpful? Yes 1
OasisPR, RP at Grand Oasis Cancun, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions are considered in order to improve our service. It is important to highlight that every... More

Voorhees, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2014

The Grand Oasis Cancun ( GOC ) is superior to MOST of the CANCUN hotels! Seventeen restaurants --- 15 bars.....THERE is SOMETHING for EVERYONE. And the grounds....PRISTINE....covered walkways, ponds, iguanas, peacocks, MONKEYS....are we in a natural habitat??? The GOC rooms are cool....wide screen TV's...room service and the staff is MORE than willing to fulfill your wishes.....nightly shows in the Pyramid....as... More

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Was this review helpful? Yes 2
Atención C, RP at Grand Oasis Cancun, responded to this review

Dear Douglass, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard to create positive experiences for our guests to remember our hotel with a huge smile.... More

Vancouver, Canada
Top Contributor
102 reviews 102 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed September 17, 2014

We booked this hotel as a family, it was so busy and crowded, we had to send my dad out really early in the morning to get us beach chairs if we wanted to have any chairs for the day. The food was above average, and the wait times were not too long. The breakfast buffets were great. The rooms... More

Was this review helpful? Yes 1
Atención C, RP at Grand Oasis Cancun, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions are considered in order to improve our service. It is important to highlight that every... More

1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 15, 2014

I booked my trip in April looking at some pictures I decided to stay at the Grand Oasis with a ocean view room.After I purchased the package I started reading all the bad reviews and I started regreting my decision! Both me and me husband turn 40 in september so this was a birthday getaway I wanted it to be... More

Was this review helpful? Yes 12
Atención C, RP at Grand Oasis Cancun, responded to this review

Dear Veronica, We are pleased to greet you at the same time thank you for choosing our hotel during your visit to Cancun. Likewise express our appreciation for the flattering words we received from your stay with us. We are delighted to have met your expectations and that you had a great birthday for your husband. It is a pleasure... More

Austin, Texas, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2014

My husband and I stayed here for our summer vacation last year; we've had quite a busy year so I am quite late writing this review. The service was excellent, the food was great, and our stay was extremely relaxing. We booked our stay here without reading reviews on the resort, and I just happened to look at them before... More

Was this review helpful? Yes 4
Atención C, RP at Grand Oasis Cancun, responded to this review

Dear Suzanne, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. It gives us great pleasure to hear that you enjoyed the drinks in our bars; we count on several different bars and restaurants to cater for our guests tastes..... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(18)
  • Very good(16)
  • Spring Break(11)
  • Great time(8)
  • Vip lounge(5)
  • Ocean views(5)
  • Last day(4)
  • Air conditioning(3)

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico

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