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Cancun Bay Resort

2.5 of 5 Boulevard KukulKan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Hotel Qbay Cancun)
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Certificate of Excellence 2014
Cancun Bay Resort
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Cancun Bay Resort
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399 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas, United States
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently visited Cancun Bay Resort this Oct 2014. The staff makes the resort a great place, we interacted with Ivan, Rafael, the bartendar by the jacuzzi (Rebundio). They always rememebered our names and what we were drinking. Maritza was very inviting and informative from day one. The resort was in a perfect location for us because it was minutes... More

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Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My adult daughter and I really enjoyed this little 3-storey gem on the beach a short bus/taxi ride from the town and clubs. We got a good a/i deal thru Expedia & were pleasantly surprised. Our room was a beautiful oceanview (must have), renovated, and clean with wifi. The buffet breakfast and dinners were good: limited selection but hearty and... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed in this hotel for three nights and enjoyed my stay in this place. First of all, thanks to my friend Pablo and Abundio, who made my holiday extra special in this place! Almost every single one of them were extremely nice and kind, one or two had a bit of attitude. The amount of money i paid... More

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Salem, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had great vacation at cancun bay, very friendly staff and good location. Food was good and able to make custom dishes upon request for vegetarian. Quality with economy. Good price for all inclusive package.

Was this review helpful? Yes 1
west virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First of all thank you to the wonderful staff at the Cancun Bay Resort, they make you feel right at home. Now the hotel yes it is old --yes it is worn--yes they are making improvements daily--and no you will not find a better place to stay for the price, food, drinks, and the warmth of the staff.In closing I... More

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Gravina in Puglia, Italy
Top Contributor
97 reviews 97 reviews
46 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

veri nice resort in cancun but for me, i'm italian, too much american oriented. the food is little bit heavy i prefer more the authentic mexican cuisine. but the place is amazing, the beach too and the rooms large and outstanding.

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Morristown, Tennessee
Senior Contributor
29 reviews 29 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

Had an amazing time here, the food was good, lots of good fish and rice and spicy sauces! the pool area is lovely, the beach is small but theres plenty of nice beaches a short walk away, although there seemed to be a lot of seaweed when we visited, not sure if this is seasonal? There is a 'tops optional'... More

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1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 4, 2014 via mobile

Tried to save a little money and stay here for one night. In one word: Cheap. They have the World's tiniest beach area (surrounded by docks and not nice). The Pool was absolutely filthy. Pay a little more to stay somewhere nice. Don't stay here!

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2014

I had no problems during my stay. Everything was brilliant. Customer service was top and the entertainment staff ensured we had brilliant nights out and we were never bored during the day. I will be back.

Was this review helpful? Yes 2
Salt Lake City, Utah
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 11, 2014

Ok place to stay if you're just needing a place to sleep. The staff are very friendly and accommodating and it is affordable, but that's about it. When they say the Internet is available in the lobby, they mean it. The signal is quite weak even in the lobby, but take one step (no exaggeration) out of the lobby, and... More

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Additional Information about Cancun Bay Resort

Address: Boulevard KukulKan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Hotel Qbay Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cancun Bay Resort 2.5*
Number of rooms: 98
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Also Known As:
Qbay Cancun Hotel Cancun
Qbay Cancun Hotel And Suites
Hotel Verano Beat Cancun
Verano Beat Club
Club Verano Beat Cancun

276 photos of this hotel

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Hotel & grounds (12)
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Room/suite (21)
Pool/beach area (48)
Dining (5)
Family/play areas (5)
Business center/function rooms (1)
Bathroom (5)
Other (135)

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Family/play areas (4)
Pool/beach area (12)
Hotel & grounds (5)
Room/suite (4)
Dining (2)
Other (5)
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