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Cancun Bay Resort

2.5 of 5 Boulevard KukulKan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Hotel Qbay Cancun)
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Certificate of Excellence 2014
Cancun Bay Resort
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Cancun Bay Resort
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424 reviews from our community

Traveler rating
    171
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    54
    18
    9
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153
108
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Large room, but felt like a dungeon. Decent main pool area with a pool bar serving good quality fast food. Beach area is small and crammed between two docks. Service is OK, no more, no less. Not a good start when we arrived after traveling for 30 hours and the receptionist could not find our booking, and did not tell... More 

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1 review
2 helpful votes 2 helpful votes
Reviewed 5 days ago NEW via mobile

My wife and I got married next door at marina Cha Chi. We were able to have a destination wedding on a budget without breaking our guests pocketbooks either. Marco the hotel manager gave us a great group rate for our party. We had about 8 rooms in our group one had a flat screen TV and was updated. While... More 

Was this review helpful? Yes 2
Fountain Hills, Arizona
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The best rooms (good size) are facing the water and have a beautiful view. Mine had a king size bed, a small closet, only one light and a TV. There was a kitchen but since it had no fridge, stove, microwave, coffee-maker, plates, nor cutlery I'm not sure what the purpose was. The unit did have a nice balcony to... More 

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Top Contributor
79 reviews 79 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on an all inclusive in June for a week. Got a good deal if I went on a 4 hour time share presentation. Food was abundant but very repetitive. Nice room with nice view of the sea. Bar facilities are very poor. Really just serving beer or basic cocktails in the lobby.

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 3 weeks ago

Simple, comfortable, fun, with great food and perfect service. Gracias Ivan, Miguel, Alejandra, José, Carlito, Manoel e Isaías! I won´t forget Cancun :) The resort is not luxurious, but you make a difference.

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Where do I begin? We booked this through Orbitz who totally botched the reservation. I tried to sort it out with Orbitz who admitted their mistake but refused to fix the situation. I had emailed the manager with my concerns so he was aware of the situation before our arrival. When we did arrive I expected to receive only a... More 

Was this review helpful? Yes 3
Dallas, Texas, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 10, 2014

We recently visited Cancun Bay Resort this Oct 2014. The staff makes the resort a great place, we interacted with Ivan, Rafael, the bartendar by the jacuzzi (Rebundio). They always rememebered our names and what we were drinking. Maritza was very inviting and informative from day one. The resort was in a perfect location for us because it was minutes... More 

Was this review helpful? Yes 2
Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 8, 2014

My adult daughter and I really enjoyed this little 3-storey gem on the beach a short bus/taxi ride from the town and clubs. We got a good a/i deal thru Expedia & were pleasantly surprised. Our room was a beautiful oceanview (must have), renovated, and clean with wifi. The buffet breakfast and dinners were good: limited selection but hearty and... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
4 of 5 stars Reviewed November 7, 2014

I have stayed in this hotel for three nights and enjoyed my stay in this place. First of all, thanks to my friend Pablo and Abundio, who made my holiday extra special in this place! Almost every single one of them were extremely nice and kind, one or two had a bit of attitude. The amount of money i paid... More 

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Salem, New Hampshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2014

Had great vacation at cancun bay, very friendly staff and good location. Food was good and able to make custom dishes upon request for vegetarian. Quality with economy. Good price for all inclusive package.

Was this review helpful? Yes 2
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Additional Information about Cancun Bay Resort

Address: Boulevard KukulKan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Hotel Qbay Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cancun Bay Resort 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Hotel Verano Beat Cancun
Verano Beat Club
Club Verano Beat Cancun
Hotel Style:
#37 On the Beach Hotel in Cancun

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