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All 175 Cancun hotels

Cancun Bay Resort

2.5 of 5 Hotel   |   Boulevard Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Hotel Qbay Cancun)
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Cancun Bay Resort
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Ranked #50 of 175 hotels in Cancun
A recent review
5 of 5 stars reviewed 1 week ago
Carina K Karlskrona, Sweden
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233 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Melbourne, Australia
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

This was the first hotel we stayed in upon our arrival in mexico. start of our trip of backpacking so we thought we would stay somewhere nice to begin. We arrived latish, it was dark so we went straight to bed. We were located in the foyer area but upstairs. It was a saturday night so naturally we expected a... More

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Karlskrona, Sweden
1 review
5 of 5 stars Reviewed 1 week ago

Good service, exellent staff. Good cleaning both inside and outside. A small hotell placed in a nice area. Very good food all day long.Nice pool and poolbar and 20 meters to the beach.I dont know what you more can get for this price

Review collected in partnership with this hotel

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Kellogg, Idaho
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Room was scary to say the least. There are only hard uncomfortable beds, no other furniture. Old and outdated. Outlets didn't work, lighting poor, window didn't open, dingy, dirty. This was after we paid to upgrade to ocean room. There is Nothing in the room for amenities. No coffee pot, no microwave, no mini fridge. The wait staff was excellent... More

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Toronto, Canada
2 reviews
2 of 5 stars Reviewed 2 weeks ago

There is no Fridge in the rooms. They don't offer water or any other trait. The bar and restaurant close really early, 23h you can't get ice, food, water, nothing. The room is old (e.g.: 20' tube TV, smelly wood, etc.). Room Noise isolation is horrible. You can't rely in information from staff, e.g. Price of breakfast, dinner, etc. Do... More

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Palmyra, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

I chose this hotel because it was one of the cheapest all inclusive resorts. It has a relaxed atmosphere and was more family oriented. I went with the goal of having a wild spring break and managed to get rowdy with another group of young kids. The staff was very understanding of some of our more indecent acts. They also... More

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Lahti, Finland
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel from 25.2 to 11.3. There is nothing bad to say about Cancun Bay Resort! The service was excellent!! Special thanks to entertaiment crew Manuel and Erick, these guys are hilarious!! :) -Elina from Finland

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Porvoo, Finland
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was our all we hoped. Not over fine, nice, clean and comfortable. Personal was nice and very helpfull. Food was nice, tasty and enough mutable. Most tanks to Rafael, Cabriel, Elzo, Irvin and John in restaurant ! Tour operator in hotels labby Juan Carlos was very co-operative. He did organice our trips on holidays nicely. Only little minus... More

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Northampton, United Kingdom
1 review
4 of 5 stars Reviewed March 14, 2014 via mobile

We have just arrived home from here after 10 days with our 1 year old and it was perfect. Quiet location, beautiful beach and really friendly staff. The rooms are spacious my only Niggle was there are steps which are unnecessary in them and this wasn't good with a baby around. Food was great in the main restaurant and food... More

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New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2014

Booked a week's getaway and it was great. The place is clean, decent food, friendly staff (especially the restaurant staff were really nice), pretty spot by the sea and two nice pools. Only minor irritation - I wanted to dive and the concierge wouldn't help me out finding a dive shop, he only wanted to sell me the water park... More

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new brunswick
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 13, 2014

Stayed at this resort the first week in March. Maybe staying at the Sandos last year spoiled us, but we found this hotel average at best. It was very clean, and the staff were helpful. I'm reading great reviews of the entertainment staff....we found they caterded to the young co-eds but the average couple was pretty much ignored. We were... More

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Additional Information about Cancun Bay Resort

Also Known As:
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Qbay Cancun Hotel
Hotel Verano Beat Cancun
Verano Beat Club
Club Verano Beat Cancun
Address: Boulevard Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Hotel Qbay Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#40 On the Beach Hotel in Cancun
#50 Spa Hotel in Cancun
#50 Business Hotel in Cancun
#62 Family Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cancun Bay Resort 2.5*
Official Description (provided by the hotel):
Cancun Bay Resort is the newest ALL Inclusive in Cancun. It's a budgeted resort with full services, and with a great location close to shopping malls, restaurants, harbors and Cancun downtown. This is a small resort with 3 restaurants one a la carte by the new pool, the other offer a Full Buffet Breakfast everyday and a small deli for light and energetic meals. You can even take a Catamaran right from the Resort, and enjoy a day at Isla Mujeres. Beautiful views from sunset to sunrise with Cancun lights just by the bay... ... more   less 
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