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Ocean Spa Hotel

3.0 of 5 Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
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1,403 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars NEW

We had a wonderful trip to Cancun at the Ocean Spa Hotel. While the location on the water wasn't ideal- next to the Marina so a lot of birds and not ideal for ocean swimming- the staff like Martin, Julio and Eduardo made it an extremely positive experience! We had so much fun during the day with Martin and Eduardo... More 

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Vancouver, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Ricardo was an amazing yoga instructor. I looked forward to our morning sessions under the palm trees. He did a very gentle type of yoga good for all levels including beginners or those of us who have been away from it or recovering from injuries. I highly recommend him.

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Calgary, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

Generally, you will get your money's worth. The best in the hotel are the staff, Julio at the lobby bar, Dany at the beach bar, Olga and Monica the waitresses at the beach bar, their services are first class and the room cleaning staff. The sports and entertainment guy who is super-energetic and multi-talented. The environment is clean, cozy and... More 

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Mahwah, New Jersey
1 review
3 of 5 stars Reviewed 5 days ago NEW

Very nice hotel and very nice stall - all of them! The staff really work extra hard especially the sports and entertainment group - Martin and crew - they get the guests going all day & night. Our room was refurnished and very clean - all of the resort was very clean ad fresh - daily housekeeping was great. The... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

This place is a small resort. It has 3 other resorts that you can go to if you want. Everyone is very nice, helpful and eager to please. Julio Alcala, the bartender at he lobby bar, is the best!!! He makes the best drinks and makes you feel like family. My husband and I would always make sure we went... More 

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Wauna, Washington
1 review
3 of 5 stars Reviewed 1 week ago

My wife & I were solicited for this vacation , and had an overall great experience. The staff as a whole are excellent & go out of their way to make everything the best for U. Very nice location, close to pretty much everything by local buses. The down side: ownership presentation is was very high pressure, way longer than... More 

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Des Moines, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

My family and I had an amazing time in Cancun and the staff at this hotel made it even more memorable. The activities staff had various activities throughout the day so even if you are not leaving the hotel, there is lots to do to keep yourself busy and entertained. Our favorite activity was Bingo and the dance lessons. The... More 

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New Jersey
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Ocean Spa Hotel in Cancun was terrific! February is a wonderful time to visit. The weather is perfect, 80's in the daytime and 70's at night. Lots to do at and around the hotel. Both a couple and family friendly hotel. Staff were fantastic. Small enough place that you get to know everyone. Highlight of our stay was the catamaran... More 

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Derby, Kansas
1 review
4 of 5 stars Reviewed 1 week ago

My boyfriend and I just returned from an amazing vacation to Cancun. We stayed at the Ocean Spa hotel which is a cozy, cute 3 star hotel. Positives: The staff is wonderful and very helpful. They have the best bar tenders. Bottled water is available. They have a small, but nice beach area. We enjoyed playing the trivia game they... More 

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Philadelphia, PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was very disappointed in the all-inclusive approach at the hotel. The need to book a dinner reservation by 4 pm each day seemed absurd since most restaurants were close to empty each night. However without a reservation we were limited to eating at the buffet. One day we missed the 4 pm cut-off by 30 minutes, but no exception... More 

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Additional Information about Ocean Spa Hotel

Address: Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ocean Spa Hotel 3*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Cheap Tickets, Orbitz, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Ocean Spa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Carrousel Cancun
Hotel Carrousel Cancun
Carrousel Cancun
Ocean Hotel Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun

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