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Ocean Spa Hotel

Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
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1 room 1 adult
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1,829 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 2 days ago NEW

We just got back from Ocean Spa Feb 9. There was four of us. Our two children 11 and 14 were very pleased with the staff from the entertainment staff Francesco and Martin along with Leo . Both were always pleasant and helpful to any needs or questions the kids asked. The staff our all exceptionally personnel. Starting from Oscar... More 

Helpful?
Thank Larissa C
Saskatchewan
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I travelled here with my daughter and 3 grandsons - 8,10 and 12. It is a very small resort but we had a lovely large room - 3 rooms actually with with 3 bathrooms and 3 tvs! - very clean and well maintained. The boys were delighted. The resort is on the beach but we did not swim there. It... More 

Helpful?
Thank ReissL

Travelers are raving about these Cancun hotels

2 reviews
3 of 5 stars Reviewed 2 days ago NEW

one thing I can take away from this visit is the staff. they were very attentive and tried their best to make us feel as comfortable as possible. cons: the Jacuzzi was cold, there was no ice machine, did not like the beach pros: food and drinks were good

Helpful?
Thank Melissa S
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We are a couple with a 3year old child and stayed at Ocean Spa for a week. I would say that our overall experience was very good and we enjoyed our stay in the hotel. The staff are all friendly, from the front desk, concierge, housekeeping, amusement, and most especially the staff at the restaurants and beverages section. All are... More 

Helpful?
Thank Jerla P
Nanticoke, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 7 days here. Friendly staff. Rooms were hotel size but adequate. Included very small coffee maker. Refridgerator if requested. No ice machine or bucket. Ice obtained at any of the bars. The buffet was good but limited. Ala carte restaurants were good. Hotel grounds were clean. This is a 3 story resort with no elevator. Bellman will bring luggage... More 

Helpful?
2 Thank SandyP735
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We just returned from the Ocean Spa Hotel where we spent 5 days with our 6 year old daughter and 6 month old son. The resort was perfect for us! It was right on the beach where we spent our mornings. There was plenty of shady spots, and our favourite waiter, Israel, was always quick to offer us drinks and... More 

Helpful?
1 Thank Jessica H
TULSA, US
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had very enjoyable 7 days at the Ocean. Our room was average in size yet was more than filled our needs. The food at the Buffet was always good,the only negative at all is it is limited in selections because of size. We found both the ala alarte restaurants to be quite good. The service was the best part,... More 

Helpful?
Thank Ed K
Searsmont, Maine
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago NEW

We were snowed in and had to book for 2 nights only. Wendy at the front desk was awesome. Oscar Pulido meet us when we arrived he made sure we were all set at the desk and then took us to our room explained everything. he was there when we left made sure we got into the right van and... More 

Helpful?
Thank manyholidaysforus
Charles City, Iowa
2 reviews
5 of 5 stars Reviewed 1 week ago

First off let's talk about the timeshare presentation. Should have avoided it as first planned, but Daniel at the concierge desk talked us into it with gifts that he misrepresented. However, if you do go and don't plan to buy in, just keep laughing and say "no" to all five people they keep sending and they will eventually show you... More 

Helpful?
Thank jodimpatton
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Pros: super clean...they were cleaning in the food area and the grounds constantly, we noticed rooms being cleaned walking they we're moving furniture to mop, drinks flow freely, easy access to everything, all staff was super friendly, plenty of food, easy pool towel exchange, air condition in room worked good, safe in room, big balcony, room is spacious Cons: first... More 

Helpful?
Thank Tracie B
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