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Ocean Spa Hotel

Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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Ocean Spa Hotel
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Ocean Spa Hotel
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1,524 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Cruz, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in two different rooms while there, one facing the street and the other facing the ocean, both were nice, clean good size rooms. The street side room did have access to a small patio on (for) the floor where the ocean could be viewed. Our ocean-side room came with a nice king bed, balcony and jacuzzi tub just... More 

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Hope, Canada
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Ocean Spa Hotel in Cancun, is a very nice hotel. It is in the hotel zone, and just a few minutes from some shopping, and about 10 minutes from downtown Cancun itself. The trip from the airport, was only about 20 minutes, and were piked up by the very friendly and courteous resort shuttle driver. The people there are... More 

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Seattle, Washington
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We traveled to Cancun this May to celebrate my birthday and booked ourselves into the Ocean Spa Hotel. They could not check us into our room early so I had to change in the bathroom but that was out of service with nobody able to let me know where I could go to change. Eventually, having waited a very long... More 

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Provo, Utah
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Sorry so late on review. This hotel is smaller than most but very clean and great service. Beatris and Oscar the bell hop were great got me my room 15min. Room clean and comfortable view of pool and a little ocean. The bar staff Pedro, Alexis were great always there with my drink which they remembered after 1day also my... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Let me start by saying that the hotel staff were very nice, professional, friendly, warm and very eager to help. Its a four star service from the staff.  The mexican people are very nice and friendly.speciality restaurants were very good. My husband and I  purchased a timeshare promo. We were very excited about this trip especially when they called to let... More 

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Milwaukie, Oregon
1 review
5 of 5 stars Reviewed 6 days ago NEW

Martin and Kiki in the Entertainment department went the extra mile and took me out kyacking since my husband is disabled. It was wonderful. In the restaurant we requested special meals and the service was great. The omelets were fantastic. The cooks did a magnificent job. My husband is very picky and found foods he really enjoyed. The Reception Staff,... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

Great hotel!! Eduardo and Martin the entertaiment team are the best, always happy and take care of all the guests in the hotel. They helped us so much with everything and made us feel like at home! Also, the food is great in the buffet & restaurants. Great service!

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Coram, New York
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I went there with my husband, son and my son's friends (a married couple). We went for a vacation. My son had purchased a timeshare promo. We were very excited about this trip as we had never been to Cancun before and heard so many good things about it. We were met at the airport as promised and taken to... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Ocean Spa is part of Sunset Resorts. We have the option between three hotels to visit. Ocean Spa bar is the best...Julio And Miguel are fantastic, friendly and attentive! The water at the beach is warm and the pool is calm. I can't wait to come back!

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Eduardo and Martin and all of the other entertainers were awesome!!!! They had games and other different activities that got everyone involved! I would definetaly come back because of them!! We had alot of fun exploring the turquoise water on the sail boat and kayaking! We loved the activities..volleyball, ping pong, water arobics, and tequila bingo on the beach!

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Amenities