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All Ritmo Cancun Resort & Waterpark

Km 1.5 Carretera a Punta Juarez-Punta Sam, Cancun 77500, Mexico (Formerly Sea Adventure Resort & Waterpark)
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All Ritmo Cancun Resort & Waterpark
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All Ritmo Cancun Resort & Waterpark
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1,616 reviews from our community

Traveler rating
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2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

This was our second trip to this resort. We returned because it provides so much fun for the kids plus the adults don't have to do a thing! There are plenty of activities for kids of all ages (my daughters, aged 10 & 11, made friends quickly and never ran out of things to do). The resort is clean and... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

My family of 5 kids ages 8-15 (blended family) my husband and my mother and I (total of 8 people) just came back from a nearly perfect week at All Ritmo. At first sight, the resort does not appear to have that "grand" appearance that many all inclusive resorts have. It is also outdated in some areas. The rooms were... More 

Review collected in partnership with this hotel

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KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

We appreciate your time for your kind comment. It gives us great joy to know that the work we do every day has filled their expectations. Reason we committed to raising the quality of our services. We will extend its congratulations to our colleagues: Alex, Anaysa, Monse, Iva and Pepe boy. We look forward to have your presence at a... More 

Sherwood Park, Canada
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

This resort offers a lot for the kids and family to do. The water park is fantastic. The soccer field kept our family and many other kids from across the world entertained for hours. Pros: ~The resort is clean. ~There are areas that are in need of maintenance and the resort has either it marked off or is working on... More 

Was this review helpful? Yes
KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Thank you very much for your visit and your comments. We're glad you enjoyed the hospitality and warmth of our partners, particularly Lorena and Celso, who will extend his greetings and congratulations. We regret the bad experiences I can have had, so take this communication to offer an apology about it. We hope offers us the opportunity to change his... More 

Aiken, South Carolina
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I had the pleasure of spending a week at All Ritmo Cancum along with my son and his family which includes two granddaughters. We could not have had a better family vacation. It was all-inclusive, and All Ritmo delivered on all counts - superb views, excellent cuisine, and both the beach and the water park were thoroughly... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Thank you very much for your visit and your comments, we perceived through his message that the service provided has met your expectations, it is a great motivation for all of us at this property. We will work to maintain quality of service. We're glad you enjoy the warmth of our fellow Leo, Jorge Yubi y Maricarmen. We appreciate your... More 

New York City, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me first say that I don't think it is bad to stay at a 3-star resort. Not every property can be a five-star resort and variety helps to give you options at different price points. If I was rating my vacation experience as a whole, I would give it 5 stars. On to my review: The first thing you... More 

Was this review helpful? Yes 4
KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

We appreciate your time for your kind comment. It gives us great joy to know that the work we do every day has filled their expectations. Reason we committed to raising the quality of our services. We look forward to have your presence at a future occasion. More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Ok look, my husband and I went for my birthday. We were on a budget, we usually stay at the Riu. The rooms are very clean. They have these cute swing beds on the beach. The buffet is wrong. They never even put out tortillas. IT'S MEXICO people! It was like leftover food. Though they make a mean burger at... More 

Was this review helpful? Yes
KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Thank you very much for your visit and your comments, we are glad to know that different areas enjoy during your stay. As for your comments, we are working on the points you comments to improve the quality of our services. Our buffet restaurant "El Palmar" features a varied menu of our traditional Mexican food, as well as various international... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for one week March 3-10. Good things Lots of families Kids are 8 & 10 and waterpark was great for them Good activities for kids Most of staff were great! Loved Antonio the bartender Negative points Games room run down not up kept at all No swimming pool at the waterpark Same food over and over Rooms are... More 

Was this review helpful? Yes
KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Get the gratitude of every one of the people who work in this property. Their recommendation is of great help; we are working on it. We are pleased to learn that your stay met your expectations. We would love to serve you again in the near future. More 

Orebro County, Sweden
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel for 8 people for 2 weeks. All of 8 of us had diarrhea throughout the two weeks. The bar: uses way too sugary drinks and hand washes the cups in the same water over and over again. It looks like barely a rinse. The wine was undrinkable. The swim up bar is hard to get attention... More 

Was this review helpful? Yes 1
KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Thank you very much for your visit and your comments, we are working on the points you comments to improve the quality of our services. We regret the bad experiences I can have had, so take this communication to offer an apology about it. We hope offers us the opportunity to change his mind serving again on your next vacation. More 

Montreal, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice Hotel, Room is large and comfortable. A marina a side hotel Service excellent Staff very friendly and helpful and courteous Good for kids - Waterpark Reservation at the dinner room - Very good meals

Review collected in partnership with this hotel

Was this review helpful? Yes
KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Our deepest gratitude for your generous comment. We are pleased to know that your stay was to your satisfaction. It is an impulse to continue working with passion and commitment. It will be an honor to serve you soon. More 

Reading, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The water park is just fantastic, my 4 and 1 year old children didn't want to go out from there. Eder the safeguard and Anuar the barman are just a great, giving the extra mile on customer service. Night shows are firts class, specially Michael Jackson. About the restaurant, food is just fantastic and the staff so friendly, specially Marisela... More 

Was this review helpful? Yes 1
KARLA A, MANAGER ASSISTANT at All Ritmo Cancun Resort & Waterpark, responded to this review

Our deepest gratitude for your generous comment. We are pleased to know that your stay was to your satisfaction. It is an impulse to continue working with passion and commitment. We will extend its congratulations to Ruben, Mariela, Edgar and Alexander. It will be an honor to serve you soon. More 

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