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All Ritmo Cancun Resort & Waterpark

Km 1.5 Carretera a Punta Juarez-Punta Sam, Cancun 77500, Mexico (Formerly Sea Adventure Resort & Waterpark)
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1 room 1 guest
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All Ritmo Cancun Resort & Waterpark
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1,817 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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  • All months
    (1817)
  • Mar-May only
    (478)
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    (527)
  • Sep-Nov only
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

At first I was kind of disappointed when I saw where my family and I would be staying for a week. However, my opinion quickly changed as I began to give this place a chance. The resort may not be up to date, but the staff is truly amazing and will go above and beyond to get you what you... More 

Was this review helpful? Yes 1
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear diana f, Thank you for choose All Ritmo Cancun Resort & Waterpark. We really sorry that the first impression no were that you expected, but thank you for giving us an opportunity. Every comment of our guests are very important for us to improve the service. We hope the opportunity of your visit and meet your expectations since your... More 

Elmont
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Food quality was lacking. Employees don't wear gloves everything is touched with bare hands. That's not very sanitary. We could not really enjoy Mexian restaurant or waterpark because of the mosquitoes.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Jenny T, Thank you for choose All Ritmo Cancun Resort & Waterpark . For us the most important is the guest satisfaction and we are glad to receive your comments to improve the service every day. We can assure you will be given the appropriate follow. We hope the opportunity to serve you again. Best Regards. More 

Southampton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After reading some of the reviews on here I was slightly worried about this hotel HOWEVER it was amazing! Every member of staff, from the lobby to restaurant to entertainment, to maids and security worked so hard in this place! There were some staff members who we saw at 7am in the morning and then again at 11pm, and again... More 

Was this review helpful? Yes 4
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Kelly e, Thank you so much for choose All Ritmo Cancun Resort & Waterpark. We appreciate your kindly comments about our service and staff. The guest satisfaction is the most important for us and we are glad to know that we met yours expectations. We hope have your presence in a future occasion and serve you with passion. Kindest... More 

Southampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really don't know where to start!! I am writing this just 3 hours after getting back to the UK from spending 2 weeks at All Ritmo... Wow!! What a Holiday. From the moment we arrived at the hotel we were made to feel welcome.. A fantastic greeting from the front of lobby staff taking ours bags etc and a very... More 

Was this review helpful? Yes 2
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Chris E, Thank you for choose All Ritmo Cancun Resort & Waterpark to enjoy your holidays. On behalf of all the team of All Ritmo we want to say thank you for your kindly comments. It's a completely pleasure know that we met your expectations. We really hope the opportunity to serve you in a future occasion. We will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at All Ritmo from August 13-20th. The place is away from the Hotel Zone and is dated. The service was exceptional. The people that we encountered for breakfast, lunch and dinner were humble, kind, and the utmost professionals. Reyes, our main server for breakfast and lunch was hospitable, greeting us everyday, and make us the most delicious spinach... More 

Was this review helpful? Yes 1
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Chad S, We are glad to know that you enjoyed your stay in All Ritmo Cancun Resort & Waterpark. The most important thing for us is the guest satisfaction and we are plased to know that our colleague Reyes met your expectations. Thank you for your comments and we are looking forward for your next visit. Kindest Regards. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall it was a great trip! Very family oriented and the staff seemed really happy and approachable. The food was great and always had food for kids as well. They have shows and pool games which is a blast! All of the bartenders were really great and knew how to satisfy our needs! Very funny and genuine people. Definitely would... More 

Was this review helpful? Yes 2
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Dreamville M, Thank you so much for your preference and choose All Ritmo Cancun Resort & Waterpark. We are glad to know that you enjoyed your holidays with us. Thank you for your kindly comments about our service, we hope that you give us the opportunity to attend you again. We are looking forward to see you again. Kindest... More 

Laurel, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had a nice time, except for family in room above mine children kept running around, which disturbed my sleep. The staff at the hotel were very friendly and helpful. I enjoyed the food and entertainment which my 8 year old loved. The beach front part of the hotel was not very appealing - which didn't bother me since i'm not... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear lexahoughton, Thank you for choose All Ritmo Cancun Resort & Waterpark to enjoy your holidays. We really sorry the inconvenience with your neighbors, thank you for your kindly comments, these are really important for us because we can improve our services. We will be glad to serve you in a future occasion. Kindest Regards. More 

1 review
1 of 5 stars Reviewed 1 week ago

First thing we noticed this place is very old. We check in the front desk to get our rooms and We had it booked with two rooms next to each other which included all inclusive . So when they start looking in the Computer they tried to charge us again for the all-inclusive and told us they did not have... More 

Was this review helpful? Yes
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Juan R, Thank you for choose All Ritmo Cancun Resort & Waterpark. We really sorry the misunderstanding about the assignment of the rooms. We have next each other rooms but we cannot confirm it because it is subject to availability of the resort. We really sorry for not meet all your expectations, thank you for sharing your experiences because... More 

Centreville, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

My children (6 and 3) loved the water park, the pool, the beach, and the shows. The staff was amazing. Top notch service. Always polite, always smiling, and attentive. The room was clean and well air conditioned. The food at the buffet was o.k I recommend taking the time to make reservations for the restaurants, which were much better. By... More 

Was this review helpful? Yes
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Mike p, Thank you for take the time to share your opinion about our resort, we are happy to know that our service pleased you. On behalf of all the staff at All Ritmo Cancún Resort & Waterpark, it was a pleasure to serve you during your vacations and we appreciate your preference. We are looking forward to see... More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was a little worried about how our family would find this resort as you can read through all the mixed reviews. Most of the 3-5 star reviews give pretty detailed and accurate information about what to expect, so I will share things I didn't see mentioned or reiterate things I think need highlighting. 1. Location--on the farthest side of... More 

Was this review helpful? Yes 3
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Mom2GirlandBoy, Thank you very much to choose All Ritmo Cancun Resort & Waterpark to enjoy with your family. Thank you to share your experiences of your stay with more people on this web page. We are glad to know that you enjoyed your holidays with family and we appreciate every comments. These are very important for us to improve... More 

Hotel Review Summarization

What travelers say

  • Water park(21)
  • Hotel zone(13)
  • Great time(10)
  • Kid Club(10)
  • Entertainment staff(6)
  • Very good(5)
  • Ocean views(3)
  • Lion king(3)
  • Snack bar(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (211)
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Pool/beach area (298)
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Dining (77)
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Bathroom (9)
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Amenities (50)
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Beach (16)
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Junior Suite One King Bed (31)
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Junior Suite Two Double Beds (27)
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Pools (22)
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Restaurants and Bars (38)
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The Hotel (47)

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Room/suite (10)
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Family/play areas (13)
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Dining (5)
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Hotel & grounds (3)
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Pool/beach area (8)
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Other (4)
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