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All Ritmo Cancun Resort & Waterpark

Km 1.5 Carretera a Punta Juarez-Punta Sam, Cancun 77500, Mexico (Formerly Sea Adventure Resort & Waterpark)
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All Ritmo Cancun Resort & Waterpark
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All Ritmo Cancun Resort & Waterpark
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1,765 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
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Reynosa, México
1 review
5 of 5 stars Reviewed yesterday NEW

This resort make you feel, like home :-D All the staff and crew`s hotel its amazing, so friendly and cozy, ha, ha.. They really are interest on client satisfy and not only the rooms, all the entire resort its superclean, the food is really good and tasty on all at their restaurants,.... and the animation crew are amazing dancers and... More 

Review collected in partnership with this hotel

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Miami, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Our kids (4,6, 8 yo) LOVED it! There isn't more to say about it. They ate well and the Kids Camp was fabulous. Service: First, we want to say that everyone here worked hard! Every one greeted us with a smile and a good morning. Everyone was able to answer our questions and if we ran into any problems, they... More 

Was this review helpful? Yes
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear TousPourUn, Thank you so much for writing a very detailed and wonderful review about your last stay at your home away from home, All Ritmo Cancun Resort & Waterpark. We welcome your comments, because it commits us to improve the quality of our services. We would love to serve you again in the near future. Best Regards. More 

Burke, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

5 for service, food and cleanliness. 2 for location: this was my first ever trip to Mexico. I was expecting clean white sand and clean transparent nice water to enjoy swimming, snorkeling, spending the whole day on the beach. Did not get it at all as the hotel is located on the side of the sea to where all dirt... More 

Review collected in partnership with this hotel

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KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Oksana M, On behalf of all staff of All Ritmo Cancun Resort & Waterpark we want to say thank you for choosing us. Thank you for letting us know about your experience during your stay with us. We really sorry that the beach not was that you expected. Unfortunately on this moments this is a natural situation that its... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We checked in middle of July and stayed for a week and were disappointed from the get go. This was our 3rd all inclusive resort and this seemed more like a Motel 6 with the all inclusive food added. We were billed double what we were quoted on the phone from Ricardo and he also told us we can pay... More 

Was this review helpful? Yes 2
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Mr. Brad A, We really sorry the misunderstanding with some services during your stay. For us all the comments are very important to improve the service, so thank you for your time to share them. Please accept our apologies for not meeting your expectations. We hope to have the opportunity to welcome you again in our hotel to change... More 

Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here is both Good and Bad Good-Fairly clean resort and good staff starting from Bell boy, Check-in, Restaurant and Pool staff very friendly. Most understand basic English, Food is average. We had special food requirement and they accommodated us as much as they can and even went out of the way to cook special items. Location is on the Ocean... More 

Was this review helpful? Yes
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Mr. James J, Thank you very much for sharing with the TripAdvisor community the experience you had with your family at our resort. Thank you for sharing your experience with us, it is pleasant to know that you liked our restaurants and the personalized service that our staff brings to you, of course we will congratulate them for their... More 

Boston, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

False advertisement. Instead of the 6 restaurant options advertised, there was one main buffet restaurant and the 6 restaurant advertised was actually one restaurant with different menu options but you have to RSVP from 11-2 which is rediculous!! In fact, we were there for 6 nights and end up eating the SAME Italian menu. They could at least change the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Rosien282, On behalf of the staff of All Ritmo Cancun we offer a sincere apology for being inconvenienced during your stay. It is clear that we do not exceed your expectations. Your opinion is very important to us, it helps us out to see our opportunity areas to improve our food and facilities. We are making a lot of... More 

San Juan, Puerto Rico
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent staff service. Our room was steps away from the beach and the pool. . You can go paddleboarding and kayaking. The pool is great, it has a terrace with the ocean view. The room' s decoration is nice. The food is delicious, offering a wide variety of options every day. Transportation to the main city is quite accessible and... More 

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KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Yohary, We appreciate your time to this post. First of all thank the favor of his election to be visiting our property. We welcome your comments, because it commits us to improve the quality of our services. We look forward to have your presence at a future occasion. Best Regards. More 

Monterrey, México
4 of 5 stars Reviewed 2 weeks ago

Overall it's a good option for staying. The place is far from the main Hotel Zone so it offer quietness from the city life, yet you can reach the main attraction within minutes. The staff is generally kind and attentive, though dealing with many guests they can forget or let go some things. Food is good, activities are many and... More 

Review collected in partnership with this hotel

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KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Abraham Lopez Garza, We are glad to know that you time on All Ritmo Cancun Resort & Waterpark was a good experience for your family. We are greatful for your kindly comments and we really hope have the opportunity to serve you in a next holidays. Best Regards. More 

Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've been to Cancun over a dozen times. All Ritmo was great. Our family of 5 went with a family of 6. We got an ocean view jr suite with 2 beds and a sofa. It was clean and spacious. The safe rents for $2 a day. Our friends got a huge apartment style room across the street with 2... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear Luvmesum Cancun, For their warm recommendation to our work, appreciate your time to this post. It fills us with joy in this visit you enjoyed the work we do with passion and fulfill its mission to make every guest happy that adorns us with a visit. Continue our commitment to improve every day, waiting for his next return. Best... More 

Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 3 weeks ago

It has the potential to be a great resort, but the nightly entertainment was a huge disappointment. The room was a turn off as well. The bed was really uncomfortable. The resort had no room service, jacuzzi tubs, or microwaves in the rooms. With a few improvements it could be really awesome.

Review collected in partnership with this hotel

Was this review helpful? Yes
KARLA A, Director de Relaciones Públicas at All Ritmo Cancun Resort & Waterpark, responded to this review

Dear S K, Receive the gratitude of every one of the people who work on this property. His recommendation is of great help; we are working on it. We are pleased to learn that your stay met your expectations. We would love to serve you again in the near future. Best Regards. More 

Hotel Review Summarization

What travelers say

  • Water park(21)
  • Hotel zone(13)
  • Great time(10)
  • Kid Club(10)
  • Entertainment staff(6)
  • Very good(5)
  • Ocean views(3)
  • Lion king(3)
  • Snack bar(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,522 photos of this hotel

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Family/play areas (68)
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Pool/beach area (298)
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Hotel & grounds (211)
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Dining (77)
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View from room (77)
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Room/suite (164)
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Business center/function rooms (6)
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Bathroom (9)
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Other (335)

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Amenities (50)
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Beach (16)
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Junior Suite One King Bed (31)
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Junior Suite Two Double Beds (27)
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Pools (22)
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Restaurants and Bars (38)
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The Hotel (47)

Management photos: Courtesy of the property manager

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Room/suite (10)
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Family/play areas (13)
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Dining (5)
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Hotel & grounds (3)
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Pool/beach area (8)
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Other (4)
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