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All 175 Cancun hotels

Holiday Inn Express Cancun Zona Hotelera

2.5 of 5 Hotel   |   Paseo Pok-ta-pok 21/22 | Hotel Zone, Cancun 77500, Mexico
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62%
Ranked #92 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed 2 weeks ago
MtRainierDave Eatonville
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176 people have reviewed this hotel

Traveler rating
    25
    82
    41
    18
    10
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35
53
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11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eatonville
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The great thing about travel in Mexico is that every motel has it's own unique design and atmosphere and this place is no exception. I was pleasantly surprised to arrive at a motel with a large courtyard with gardens, big swimming pools, and lots of tables. It was the perfect first nights' stay for my family. The only disappointment was... More

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pokta, Front Office Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to read from our costumers on how we are doing. More

Seattle, Washington
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

HIE Cancun is a nice place. It's by no means a high-end resort, but certainly not a dive by any standard that I know of. My wife and I stayed here with her parents for two nights on a road trip around the Yucatan. Our room was clean and tidy and we did not have any issues with mold or... More

Was this review helpful? Yes
pokta, Front Office Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to read from our costumers on how we are doing. More

Burlington, VT
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2014

Pros - clean, quiet, lovely outdoor pool and sunning beds, helpful staff, fantastic breakfast buffet, great for families, reasonable distance to airport. Can,t beat the price, and it's a great value for a basic hotel. A nearby pizza place will deliver to your room. Air conditioner is quiet and works well. Beds are comfy. No bugs. Plenty of taxis right... More

Was this review helpful? Yes
pokta, Front Office Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to read from our costumers on how we are doing. More

Dallas, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 10, 2014

We(wife and I) stayed here to fill the night before we to Isla Mujeres the following day. The room was in good shape and the entire property appeared well kept as well. Rooms are white as is the decor, very minimalistic. The hotel has two floors and is very long. we were in room 201 which is all the way... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Dear Branbert, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the... More

Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 25, 2014

I needed a hotel near the Pok Ta Pok golf course. It is far from the beach and unlike other Cancun Holiday Inns, this has no beach club.. On the other hand, it was available and rather inexpensive (for a couple of reasons, I guess). Since we were only going to be there to sleep at night, I took it.... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Dear Cristina M, Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with your bathroom. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. We are pleased you did enjoy our breakfast and staff. Thank you again for staying with us and... More

Zhuhai, Guangdong, China
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 23, 2014

simple and reasonable place in a great location- classic holiday Inn express, simple breakfast but good, friendly and helpful staff- outstanding! From front desk to room service! helpful travel-advises as well. I recommend to use a rental car when you stay there, it's a way to walk when you want to leave the area, but anyway, always taxi's around

Was this review helpful? Yes
pokta, Front Office Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to read from our costumers on how we are doing. More

Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 16, 2014

Fifth extended stay at this hotel. We have not been disappointed yet. Nice and quiet...no loud drunks at the bar (because there is no bar). The breakfast has a good selection of items and the pool is always clean. The hotel is NOT on the strip...it is about one kilometer to the road to catch the bus (7 to 9.5... More

Was this review helpful? Yes 1
pokta, Front Office Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to read from our costumers on how we are doing. More

Bratislava, Slovakia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 11, 2014

Nice, simple and clean hotel at the beginning of Zona Hotelera. Especially very friendly and helpful staff, good breakfast served right close to the swimming pool. With WiFi, TV, aircon. Little bit walk from the main road, but nothing what healthy legs cannot do. Would go there again.

Was this review helpful? Yes 1
pokta, Front Office Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to read from our costumers on how we are doing. More

Devon, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2014

Got great rate online/AMA so for the price we paid it was exceptional! Had a poolside main level room that opened to the courtyard/pool/breakfast - all right there! Staff was excellent (Guadalupe was great!) - very accommodating & helpful. Room was just what we needed with air conditioning, flat screen TV & free Wi-Fi (it didn't work well on our... More

Was this review helpful? Yes 1
pokta, Front Office Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to read from our costumers on how we are doing. More

Kew Gardens, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed February 4, 2014

Excellent value; About a KM off the main drag and therefore quiet (but no beach); Beautiful pools and grounds; excellent breakfast; Clean rooms; helpful staff; easy free parking; We paid $ 54 USD per night including breakfast; the rooms and the facility could use updating but everything worked perfectly - the mattresses were comfortable. The bathroom was small but worked... More

Was this review helpful? Yes
pokta, Front Office Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to read from our costumers on how we are doing. More

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Additional Information about Holiday Inn Express Cancun Zona Hotelera

Also Known As:
Holiday Inn Express Cancun Zona Hotelera Hotel
Holiday Inn Express Cancun Zona Hotelera Hotel Cancun
Holiday Inn Cancun
Cancun Holiday Inn
Address: Paseo Pok-ta-pok 21/22 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#92 Spa Hotel in Cancun
#92 Business Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cancun Zona Hotelera 2.5*
Official Description (provided by the hotel):
Nestled in the heart of the Hotel Zone of Cancun, within the residential area of the Cancun s Golf Course (Pok Ta Pok) by the Nichupte lagoon, Holiday Inn Express Hotel is the perfect place for the business or leisure traveler, combining rooms and facilities of category with a service of excellence. We have 119 comfortable rooms, with beautiful views from the balconies or terraces of our well designed central gardens and main pool. Our special mattresses and pillow s menu, will have enjoying the best dream you ever had! We also have meeting room facilities and business center. We extend you: Buffet Express Breakfast, wireless Internet, local and 01 800 phone calls (within Mexico), coffee service 24 hrs available at the main lobby, 20% discount at a restaurant located one and half block from the Hotel. If you forget any item for personal use, we provide you with it without any charge and we provide you with the benefit of our frequent traveler program Priority Club! Located only 2 km from the Convention Center and main Malls and attractions in Cancun. ... more   less 
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