We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Tucancun Beach

3.5 of 5 Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
Hotel website
Special Offer
Early booking offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Barcelo Tucancun Beach
Professional photos View all
Browse nearby
Barcelo Tucancun Beach
Write a Review

2,528 reviews from our community

Traveler rating
    843
    911
    419
    208
    147
See reviews for
491
747
77
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2528)
  • Mar-May only
    (695)
  • Jun-Aug only
    (728)
  • Sep-Nov only
    (506)
  • Dec-Feb only
    (599)
All months
West Palm Beach, Florida, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My Experience with Elena Ortiz was the best. Elena always took the time to make sure everyone was happy, and interacting in the activities. She always has a smile on her. Because of this I choose this Hotel again, I have been going to Cancun for many years and the staff is great. Thank you Elena for all you do.

Was this review helpful? Yes 1
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Traveler; Thank you for your opinion, so glad we exceeded your expectation, We are going to share this with every single member of our staff. This is a vitamin to continuing this track. Warm regards More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

When I stayed at Barcelo Tucancun I was amazed at how friendly and welcoming the staff were, Elena in particular she always made sure I was happy and enjoying all the daily activities! Everything was extremely organized as well when I checked in, and I was very pleased with my ocean view room. I would definitely recommend staying at Barcelo... More 

Was this review helpful? Yes
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest I would like to thank you for choosing Barceló as your vacation hotel and the time you have taken to share your impressions of the property and services. We are happy that we have exceeded your expectations and you have enjoyed your stay with us. Our goal remains that of serving all of our guests to the best... More 

Swansea, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

stayed at the Barceló Tucancun Nov 22 to Dec 2 2014 (virgin package - solo traveller). room and hotel very nice, food catered for many tastes with breakfast/lunch and dinner - A.I. entertainment good, bar staff brill, (lobby & pool, thanks to Antonio, and his colleagues). pool service for drinks brilliant, my greatest thanks to Nelly Martinez who was outstanding.... More 

Was this review helpful? Yes 4
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Mr. Jones; We are glad to share your kind comment with our all staff and happy to know we succeeded your expectations. We hope see in a near future. Thank again so long and best regards, More 

Oshawa
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Who says Mexican's don't know how to have fun? This was the best cultural experience I've has in Mexico besides staying with folks in Mexico City. The authentic food, natural sea wind over the surf, and a resort filled with vacationers from all of Latin America. Service was excellent! If you get tired of the all-you-can-drink beer, the Cappuccinos were... More 

Was this review helpful? Yes 2
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Client; Thank you for letting us your experience, we really appreciate your kind comment, so good you enjoyed the holidays completely, keep us in mind for your next trip, Best regards, More 

1 review
5 of 5 stars Reviewed 1 week ago

I've spent 10 days with my family. Everything was clean and organized. There was a big variety of foods and acrivities. We were well served the people, specially the bartender Will, who was always attentive and funny, taught us how to drink tequila and showed us a lot of types of drinks. The other special guy was Ivan, he was... More 

Was this review helpful? Yes
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Bruno R, Thank you very much for taking the time to share your kind review. It is wonderful to hear that you had a memorable stay with us and enjoyed the food and activities. Also, thank you for your compliments regarding our staff. They constantly strive to exceed our guest´s expectations of service and we are glad to know... More 

Sabattus, Maine
2 reviews
2 of 5 stars Reviewed 1 week ago

Two of my friends and I just spent a week at this resort. I usually go to an all inclusive vacation resort once or twice a year, and have never had a complaint that I thought was worth voicing. You always seem to get what u pay for or more, first off I must say the staff was great personable... More 

Was this review helpful? Yes
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear guest; thank you for time writing your kind comment, I see we did not reach the level of satisfaction for your expectative, for our all inclusive drink section we manage different types of Brand that we considerer those are in good quality, you may have some particular brand in mind, but we don't have trouble with that in particular... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Went back to this resort on Novemebr 19th for the fourth time, Again everything was perfect. From the price, location, cleaniness, staff, location the pools and being right on the best beach in Mexico you can't beat this resort. Will defintealy be going back.

Was this review helpful? Yes 2
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear guest; thank you for your kind loyalty, the opportunity for gave us the chance hosting again it is a compliment for all of us, keep in mind this is your home away from home. Warm regards, More 

Norfolk, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

my wife and i went to the barcelo tucancun for my 50th birthday, we stayed 17th nov to 2nd dec 2014, we found the staff to be great from all aspects, the food and drink was plentiful and of a good standard, the hotel was very clean and in good condition, the hotel is on the beach which is very... More 

Was this review helpful? Yes 1
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Guest; We really thank you for writing your review of your recent stayed. We are so happy to know that reach the plenty satisfaction all of you, we are glad you aloud us to celebrated your 50th anniversary, do not hesitate a second considering this place home away from home. Best regards More 

Billings, Montana
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This past November we stayed at this resort for 6 days. The staff were very courteous and helpful and made our stay very pleasant. The food was very good and the room was older but nice. I would stay again. Close to malls and shopping.

Was this review helpful? Yes 1
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Patrick; Thanks for review, so happy for the successful of our goal, obviously is the main reason for us get the satisfaction for all of you, I have to tell you that we are remodeling the room and halls, we are working to keep the best shape of the resort. Best regards More 

Jupiter, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed at barcelo tocancun for almost a week and found it to be a nice getaway. Staff was great, Adriana helped make the stay smooth and Ivan at the pool is a great guy--ambassador of fun. Hotel was nice and service is quite good. Three pools-- one for activity, one for the view, and one For for relaxation (adults only),... More 

Was this review helpful? Yes 5
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Dave; Thank you for your time wrinting your kind comment, we really apreciatte it, I am glad we cover your expectations, Warm regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Barcelo Tucancun Beach? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Mexican restaurant(8)
  • Very nice(5)
  • Ocean views(5)
  • Main pool(5)
  • Lobby bar(3)
  • Friendly and helpful(3)

Additional Information about Barcelo Tucancun Beach

Address: Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Tucancun Beach 3.5*
Number of rooms: 334
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, BookIt.com, Caribbean Online Mgt Corp., Barcelo, Cheap Tickets, Despegar.com, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Barcelo Tucancun Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#30 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun

2,740 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2459)
Viewed
Pool/beach area (629)
Viewed
View from room (187)
Viewed
Hotel & grounds (474)
Viewed
Room/suite (231)
Viewed
Dining (126)
Viewed
Family/play areas (40)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (30)
Viewed
0:21
Videos (1)
Viewed
Other (736)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (242)
Viewed
Amenities (35)
Viewed
Beach (9)
Viewed
Pool (18)
Viewed
Restaurants and Bars (37)
Viewed
Superior Lagoon View (22)
Viewed
Superior Sea View (25)
Viewed
The Hotel (31)
Viewed
Villa (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Dining (5)
Viewed
Pool/beach area (8)
Viewed
View from room (5)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (8)
Viewed
Family/play areas (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay