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Barcelo Tucancun Beach

#42 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
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Barcelo Tucancun Beach
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Barcelo Tucancun Beach
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2,956 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

We checked in on May 19th & it's been all relaxation. The room was very comfortable & stocked moderately. Beautiful weather & People. The hotel had a very matur crowd. The staff at the four resturants were always interested & friendly. This was a wonderful experience. We have to give a great tribute to our LOBBY BARTENDER ....Ms NELLY MARTINEZ.... More 

Was this review helpful? Yes 1
San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

i will stay again is in good location, staff are helpful front desk fast and nice. restaurants food is good for breakfast mexican hot chocolate and arroz con leche the best!!!! also have other options. 3 pools with bars and music shows cant ask for more, beach is just there with options for activities. and no worry to book trips... More 

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Chicopee, Massachusetts
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

31 years we have been married, 2nd time to Tucancun Resort,better than ever,upgraded our room ,rose petals scattered on floor, champagne, rose petals forming a heart on the bed with 2 towels made to look like swans forming a heart...breathtaking...had private dinner on the beach...( a must do),all the staff was all smiles all the time...all the food at the... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here 8 times, never have had a bad experience. The staff is helpful, and the location is great for the kukulcan mall across the street. Short bus ride to clubs and nightlife (10 minutes max). Clean beach with great pools. Bartenders are friendly and generous with the drinks. Live theater not terrible, but not very entertaining. Not many small... More 

Was this review helpful? Yes 1
Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I had the best time at this hotel everyone was so nice and will stay again. The rooms were very nice and food was great. Loved the shows every night. Beaches were so nice and our drinks were brought to everywhere.

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New York City, New York
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

excellent service by the lobby waitress Dalida Perez...keep up the good job! Always pending whenever we need a drink or just to have a nice conversation. Def one of the best at the Hotel.................

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Columbia, Missouri
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had an amazing time. The place was very nice, the staff was very friendly and most spoke excellent English. The hotel had everything we could ask for plus it was all inclusive so the food and drinks were included. Tomas Cen, our waiter, gave amazing service. We told him we were on our honeymoon and the next day came... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A wonderful hotel with great staff that did all they could to make our stay enjoyable. Julio Rodriguez in the Mallorca Restaurant made us feel welcome every evening (so much so that we only visited the hotel's other restaurants once or twice). The rest of the team were attentive and welcoming too. A very clean hotel with pleasant rooms and... More 

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Geneva, Switzerland
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked the Tucancun at a big discount thanks to one of their ongoing promotions, but with this being our first time at an all-inclusive, we truly did not know what to expect first-hand. Well, that said, we were ecstatic to find we got bumped up to an ocean-front room with a view of the Caribbean that stretched for miles!... More 

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Tallahassee, Florida
1 review
4 of 5 stars Reviewed 1 week ago NEW

Thank you for such a great week in Cancun! Ms. Luna at guest services was so helpful and answered all our questions. Each time we approached the desk, she waas ready to help us. The adults only pool was wonderful, Arturo is the best ever at the swim up bar! The shows were okay, not great. Although, the Michael Jackson... More 

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mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear stephanie6492015, Thank you for your kindly comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our atmosphere and variety of food since we work really hard to make our guests feel comfortable and make sure they have an amazing... More 

Hotel Review Summarization

What travelers say

  • Mexican restaurant(6)
  • Very nice(5)
  • Ocean views(5)
  • Main pool(4)
  • Lobby bar(3)
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Beach (9)
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Pool (18)
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Superior Sea View (25)
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