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Barcelo Tucancun Beach

#46 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
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Barcelo Tucancun Beach
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3,081 Reviews from our TripAdvisor Community

Traveler rating
    1,091
    1,109
    485
    234
    162
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652
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

If you're looking for a good place to get drunk, get club connections, not care about the food or your accommodations then this is your place. Terrible front desk service. Ac and fridge didn't work in the villa we were moved to after our hotel rooms were full of water from rain. No one did anything to fix the issues.... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a lovely time at this resort. The food was great, the drinks were delicious & the service was wonderful. One server in particular, Alberto Martinez, was very kind and helpful. He was quite entertaining as well! The shows at the resort were also a nice evening activity. Beautiful views, pools, spa (I'd recommend the aromatherapy massage) & places... More 

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New York City, New York
1 of 5 stars Reviewed 3 days ago NEW

I just came back from Cancun yesterday. Spent 5 days in the hotel with my friends. Its behind a mall and only a few minute cab ride to the strip. Good location! It's beautiful and the decor is great! However, service was bad. It was hard to open the room door. It wouldn't close properly without banging it, the green... More 

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Brooklyn, New York
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I visit Cancun from June 15-22 it's started off bad from flying into a storm and waiting for bd travel to take me to Barcelo for about a hour while getting wet.After we final arrive to barcelo Hotel they only had one buffet open do to all the rain so we had to wait about 45 minutes after we finally... More 

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Stockton, California
2 of 5 stars Reviewed 4 days ago NEW

I went on vacation with my family and we stayed here from the 18th-25th of June. I am not one to write a review but the experience here made me want to change that. The hotel itself is really nice. It is big with 3 pools. You have the main pool where the entertainment staff is at, you have the... More 

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Erie, Pennsylvania
1 review
4 of 5 stars Reviewed 6 days ago NEW

I just got back from my first vacation to Cancun and I would highly recommend Barcelo Tucancun to anyone planning on taking a vacation here! This place was awesome and all the staff members were extremely welcoming! Everyone was so polite and everyday there were different activities to do at the pool. Props to Edgar Erosa for doing a tremendous... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was here for a weekend getaway (Thurs-Sun). Only 2 major complaints: 1. wifi: you spend $12 a day for wifi only available in the lobby. Complete ripoff and they need to get with the 21st century 2. The website states they have a fitness center and to our surprise we went to workout one morning and were told they didn't... More 

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Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I would like to say that my stay at this hotel was very enjoyable thanks to the staff who were all amazing, the four restaurants were excellant but food got a bit repetitive toward the end of our two week stay, the rooms were kept very clean, the maid very helpful, nothing was to much bother, all the bar staff... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I wasn't sure what to expect when I showed up here, but I have to say for the most part everything met or exceeded my expectations. One guy in particular that worked the outside bar by the main pool, his name is ANTONIO MEX gave me beyond excellent service for the week I was there, and was a very helpful... More 

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Fort Worth
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It was our first time at Barceló Tucancun Beach. We had a group of 15 people in seven rooms. Let's start with the rooms. You can upgrade to a ocean view if you wish. All the rooms are nice and very clean. I had a problem with the air conditioning in my room, but it was promptly resolved. You have... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Mexican restaurant(6)
  • Very nice(5)
  • Ocean views(5)
  • Main pool(4)
  • Lobby bar(3)
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3,118 photos of this hotel

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Amenities (35)
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Beach (9)
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Pool (18)
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Restaurants and Bars (37)
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Superior Lagoon View (22)
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Superior Sea View (25)
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The Hotel (31)
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Villa (65)

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Pool/beach area (11)
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Hotel & grounds (14)
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Other (14)
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