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Barcelo Tucancun Beach

#46 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
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Barcelo Tucancun Beach
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3,069 Reviews from our TripAdvisor Community

Traveler rating
    1,088
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    483
    232
    161
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646
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Erie, Pennsylvania
4 of 5 stars Reviewed 2 days ago NEW

I just got back from my first vacation to Cancun and I would highly recommend Barcelo Tucancun to anyone planning on taking a vacation here! This place was awesome and all the staff members were extremely welcoming! Everyone was so polite and everyday there were different activities to do at the pool. Props to Edgar Erosa for doing a tremendous... More 

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Fort Lauderdale, Florida
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was here for a weekend getaway (Thurs-Sun). Only 2 major complaints: 1. wifi: you spend $12 a day for wifi only available in the lobby. Complete ripoff and they need to get with the 21st century 2. The website states they have a fitness center and to our surprise we went to workout one morning and were told they didn't... More 

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I would like to say that my stay at this hotel was very enjoyable thanks to the staff who were all amazing, the four restaurants were excellant but food got a bit repetitive toward the end of our two week stay, the rooms were kept very clean, the maid very helpful, nothing was to much bother, all the bar staff... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I wasn't sure what to expect when I showed up here, but I have to say for the most part everything met or exceeded my expectations. One guy in particular that worked the outside bar by the main pool, his name is ANTONIO MEX gave me beyond excellent service for the week I was there, and was a very helpful... More 

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Fort Worth
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was our first time at Barceló Tucancun Beach. We had a group of 15 people in seven rooms. Let's start with the rooms. You can upgrade to a ocean view if you wish. All the rooms are nice and very clean. I had a problem with the air conditioning in my room, but it was promptly resolved. You have... More 

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Hickory, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Not a bad experience you just underwhelming. Food was good. Room was clean and basic. Hasn't seen a renovation for maybe 10-15 years. We have stayed at some of barcelos palace series resorts and they are amazing! This is their lower to to mid level resort. I think it goes regular, deluxe, palace deluxe. This was a regular. Pools were... More 

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have just come back from my holiday in Mexico. It was mine and my best friends first time in Mexico,Cancun and first time staying at Barcelo hotel and we enjoyed every single second of it! The hotel was perfectly located in the middle of the strip directly on the beach but also not far from centre only 5 minutes... More 

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Bowie, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have to agree with most of the reviews, the food was bland at best. There was one restaurant however, the seafood restaurant, that was excellent! I encountered as many rude employees as I did pleasant and helpful ones. The waitresses in the buffet restaurant by the pool seemed to be angry that we asked for anything. We were told... More 

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Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I was at the Barcelo TuCancun from June 19 to 24. It was my first time to Barceló. I have to say that we had a great stay. I have read bad reviews before leaving, but I need to say that it's not my case. The hotel is not new but they keep it so clean. I was on the... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We came here with a group of 8 of us. Having the read the reviews initially I was a skeptical about coming here but having stayed here totally changed this. The resort is lovely and not to mention the staff are very friendly and always happy to help when needed. The rooms were very spacious and clean. We had two... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Mexican restaurant(6)
  • Very nice(5)
  • Ocean views(5)
  • Main pool(4)
  • Lobby bar(3)
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Beach (9)
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The Hotel (31)
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