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Barcelo Tucancun Beach

3.5 of 5 Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
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Barcelo Tucancun Beach
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Barcelo Tucancun Beach
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2,739 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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1 review
4 of 5 stars Reviewed yesterday NEW

Hi Tracy, I have to admit that at first when I heard about book.vip i was little sceptic because the deal was so good but after i got to resort everything was nice and in place. So we had a very good experience with book.vip but also in Barcelo Tucancun resort. Now it,s time to share this with my friends... More 

Was this review helpful? Yes
Southwest Nova Scotia, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

A staff that is always pleasing and always with a smile. The staff seems to really try to remember you like knowing what you drink, knowing your schedule so your room was ready everyday. If you were eating at a restaurant and they didn't have what you were looking for they would go to find it at the other ones... More 

Was this review helpful? Yes
Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for a long weekend to escape the Minnesota cold. It got decent reviews, but don't believe them, it's run down with terrible customer service! We had 4 different rooms, requested ocean view with a balcony, and got ocean view, no balcony, went back downstairs and had to pay $40 more a night to get the balcony ( which... More 

Was this review helpful? Yes 1
Rosendale, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Older hotel but clean & nice. Beach is super but needs umbrellas or tiki huts for shade. Good restaurants, especially the Mexican. Awesome bartender, Marcos, at the swim up bar. David - salsa lessons & aqua aerobics - also did a great job.

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed in Barcelo Tucancun with two of my friends, we were 3 girls in our twenties and we were scared at first about safety issues but as soon as we arrived we felt like home! The entertainers (shout out to Elena, David, Gustavo, Angel) were amazingg, the food and the service was more than what we expected. We are... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I Had the best week in my life in this resort the entertainers ( Angel, Elena , David and Gustavo) were amazing me and my friend really loved them, the were always making sure we are having fun I would definitely go back next year !!

Was this review helpful? Yes 3
Regina, Canada
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lots of pool choices plus large beach area. Lots of activities around main pool, plus beach activities like stretching and yoga. Evening entertainment in the theater was so so except for the Micheal Jackson review which was very professional. All staff were very nice and friendly, place is clean, rooms are clean. TV lacking in English channels, but you are... More 

Was this review helpful? Yes
Plattsburgh, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Dear Resort Manager and Staff, My wife Lynn, Katherine and I (room 7044) just got back from our vacation to Cancun, Mexico 18 FEB - 25 FEB. We stayed at your Barcelo TuCancun Beach Resort, and were very pleased with our overall experience! This was our first time to Cancun, therefor our first time to Barcelo, and we would definitely... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I booked a 7 day all inclusive at Barcelo Tucancun. We had already done abit of research before going, and majority of the reviews were great! We arrived around dinner time and checked in immediately. Maday at the front desk took great care of us, awesome guy! We had mentioned we were there celebrating my boyfriends birthday... More 

Was this review helpful? Yes 5
mpgiesemann, Marketing Officee at Barcelo Tucancun Beach, responded to this review

Dear Courtney B Thank you for choosing Barcelo during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. Very truly yours, More 

Mississauga, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Well where do I begin! When we first checked in we requested a cot which was not brought to us until the second night and only after we had gone back to complain at the front desk the second day. Wifi costs $12 a day and if you're willing to pay that cost, it isn't a very strong connection. You... More 

Was this review helpful? Yes 2
Ricardo R, Gerente at Barcelo Tucancun Beach, responded to this review

Dear Ryan M, thanks for taking the time writing your comment, it is good to know our potential I could see there is a few things to improve when we have to ensure the follow up for any requirement of the guest, i am glad to let you know that we are going to grow the signal in the entire... More 

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Hotel Summarization (Beta)

What travelers say

  • Mexican restaurant(8)
  • Ocean views(5)
  • Very nice(5)
  • Main pool(5)
  • Lobby bar(3)
  • Friendly and helpful(3)

Additional Information about Barcelo Tucancun Beach

Address: Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Tucancun Beach 3.5*
Number of rooms: 334
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, BookIt.com, Expedia, Caribbean Online Mgt Corp., Barcelo, Cheap Tickets, getaroom.com, Hotels.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Barcelo Tucancun Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#28 Spa Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun

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