We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 175 Cancun hotels

Barcelo Tucancun Beach

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
Hotel amenities
Save Saved
You added Barcelo Tucancun Beach to your Saves list
Barcelo Tucancun Beach
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Booking.com HotelTravel.com
and 10 more sites!
70%
Ranked #61 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
Cassandra1920 Toronto, Canada
Write a Review

2,076 people have reviewed this hotel

Traveler rating
    647
    737
    359
    193
    140
See reviews for
371
605
42
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed all inclusive in a Villa. Had the option to upgrade. Trip was all around great. Hammock and the beach right outside your door or even the pool and bar. Food was pretty food. Wi-Fi not free. Would definitely recommend.

Was this review helpful? Yes 1
Calgary, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

The location of the hotel is great, it is close to a couple of malls and not far from the end of hotel zone before you turn off to go down town, walking distance to all. The staff was very friendly and hotel was very clean. The only real problem I would say was that the food could have been... More

Was this review helpful? Yes 1
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Our first time in Mexico and we loved Cancun but disappointed with the hotel. We have done many hotels before and this one was the worst ever. Our room was not the cleaniest. Really dirty grout on ceramics..lots of rust and mildew around the shower and sink...sink would always clog...toilet didn't flush...mirror was so scratched that it looked dirty and... More

Was this review helpful? Yes 4
Hyannis, Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been going to Barcelo Tucancun for years and every year it gets better. We haven't stayed in the main hotel, so I can't say how the rooms are there, but our villa is wonderful. The staff is friendly, hardworking, and reliable. Everything is sparkling clean. There are two alternative restaurants to the main buffet. The breakfast buffet has... More

Was this review helpful? Yes 5
Coquitlam
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived on April 6 2014 will go home April 18 2014 the diiference with this hotel is 12 days of great service and the food was the beast we have had in 20 trips to Mexico. The hotel is older but VERY clean we will come back again if you want a great vacation try this hotel we are... More

Was this review helpful? Yes 3
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just want to say a big thanks to Barceló Hotel for the fantastic job they done on my visit to Mexico, It was my first time in Mexico, I must say I loved the experience and know where I will be staying when I visit again. The overall service and staff where excellent, friendly and without much fault. I would... More

Was this review helpful? Yes 3
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear guest, I would like to thank you for taking the time to record your feedback here on Tripadvisor. I appreciate the time and consideration you have taken in sharing your opinions, all this help us to improve day by day. We are very fortunate to have such an excellent team who give their all on a daily basis. Thank... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice Beach, nice balcony room. Resort needs new exec chef and better food program. Food all 5 days of my stay was bland. It was my first all inclusive stay that I think I came back home losing weight. Lol. I went to cancun to get away from the nyc snow so I guess this resort was ok for something... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dea Guest, First of all, we apologize for the inconveniences with the food, you can make sure that we will share your concern with the appropriate department head to review and action. Besides that, it is good to see that you appreciated the high level of service provided by our staff. We hope that you will consider staying with us... More

Monterrey, Mexico
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Barcelo tucancun is a great option for a relaxing stay in Cancun. Hotel staff are very friendly and service oriented aiming to provide the best experience out of your stay. Pool games, good food (not too many options for restaurants but food is ok), on pool bar service... All-inclusive is the way to go. Special thanks to Jaime Jimenez, he's... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest, Greetings, thanks for choosing Barceló. It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you on a longer break soon. Best Regards, More

Lillooet, BC
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am really impressed with Barcelo Tucancun! I felt like a part of the family by the time I left yesterday! I loved the fresh fruit and yogurt every morning, the sandwiches, chips and salsa for lunch and whatever was on for dinner in the restaurants! The staff were so helpful and friendly. I was alone for the the first... More

Was this review helpful? Yes 4
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just got back from Barcelo Tucancun Beach, and want to start with all of the positives first: That is to say the staff with the big hearts. Antonio behind the bar is a legend, warm and friendly, always ready to serve. Felix at the pool bar was wonderful too. Fanny Pech is just about the best poolside server I've ever... More

Was this review helpful? Yes 3
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

Been to Barcelo Tucancun Beach? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Mexican restaurant(8)
  • Very nice(5)
  • Main pool(5)
  • Ocean views(5)
  • Friendly and helpful(3)
  • Lobby bar(3)

Additional Information about Barcelo Tucancun Beach

Address: Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Top resorts Hotel in Cancun
#50 On the Beach Hotel in Cancun
#61 Business Hotel in Cancun
#61 Spa Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Tucancun Beach 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, HotelTravel.com, BookIt.com, Expedia, Barcelo, Tingo, Caribbean Online Mgt Corp., Venere, TripOnline SA, Priceline, Asiatravel.com Holdings and Hotels.com so you can book your Barcelo Tucancun Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Tucancun
Barcelo Hotel Cancun
Tucancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Beach
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort

Owners: What's your side of the story?

If you own or manage Barcelo Tucancun Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.