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All 175 Cancun hotels

Barcelo Tucancun Beach

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
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Barcelo Tucancun Beach
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70%
Ranked #61 of 175 hotels in Cancun
A recent review
5 of 5 stars reviewed 2 days ago
MTrox Hyannis, Massachusetts
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2,067 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Hyannis, Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been going to Barcelo Tucancun for years and every year it gets better. We haven't stayed in the main hotel, so I can't say how the rooms are there, but our villa is wonderful. The staff is friendly, hardworking, and reliable. Everything is sparkling clean. There are two alternative restaurants to the main buffet. The breakfast buffet has... More

Was this review helpful? Yes 3
Coquitlam
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We arrived on April 6 2014 will go home April 18 2014 the diiference with this hotel is 12 days of great service and the food was the beast we have had in 20 trips to Mexico. The hotel is older but VERY clean we will come back again if you want a great vacation try this hotel we are... More

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mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Just want to say a big thanks to Barceló Hotel for the fantastic job they done on my visit to Mexico, It was my first time in Mexico, I must say I loved the experience and know where I will be staying when I visit again. The overall service and staff where excellent, friendly and without much fault. I would... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear guest, I would like to thank you for taking the time to record your feedback here on Tripadvisor. I appreciate the time and consideration you have taken in sharing your opinions, all this help us to improve day by day. We are very fortunate to have such an excellent team who give their all on a daily basis. Thank... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice Beach, nice balcony room. Resort needs new exec chef and better food program. Food all 5 days of my stay was bland. It was my first all inclusive stay that I think I came back home losing weight. Lol. I went to cancun to get away from the nyc snow so I guess this resort was ok for something... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dea Guest, First of all, we apologize for the inconveniences with the food, you can make sure that we will share your concern with the appropriate department head to review and action. Besides that, it is good to see that you appreciated the high level of service provided by our staff. We hope that you will consider staying with us... More

Monterrey, Mexico
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Barcelo tucancun is a great option for a relaxing stay in Cancun. Hotel staff are very friendly and service oriented aiming to provide the best experience out of your stay. Pool games, good food (not too many options for restaurants but food is ok), on pool bar service... All-inclusive is the way to go. Special thanks to Jaime Jimenez, he's... More

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mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest, Greetings, thanks for choosing Barceló. It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you on a longer break soon. Best Regards, More

Lillooet, BC
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I am really impressed with Barcelo Tucancun! I felt like a part of the family by the time I left yesterday! I loved the fresh fruit and yogurt every morning, the sandwiches, chips and salsa for lunch and whatever was on for dinner in the restaurants! The staff were so helpful and friendly. I was alone for the the first... More

Was this review helpful? Yes 3
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from Barcelo Tucancun Beach, and want to start with all of the positives first: That is to say the staff with the big hearts. Antonio behind the bar is a legend, warm and friendly, always ready to serve. Felix at the pool bar was wonderful too. Fanny Pech is just about the best poolside server I've ever... More

Was this review helpful? Yes 2
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

Luton, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

You can not fault this hotel for value for money it was our 10th wedding anniversary and the room was dressed for our arrival, all staff are pleasant and always willing to help you the room was a good size and kept clean the buses run every 2/3mins are a 2min walk from hotel and cost only 50p to go... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Gloria Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. and for sure a special moments with us like you wedding anniversary We are very happy to know you had an amazing time with us, we would feel very... More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room was good for the price, food is alright, service was pretty good. The entertainment part is the best though. The moment you get to the pool, you have fun until you go back to bed. The entertainers are awesome, Jaime, Gustavo, Michelle and Elena are so much FUN! Get to talk and spend a little more time with them... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review

Dear Guest Thank you for choosing Barceló during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your... More

Mexico City
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a good or bad hotel depending on your expectations. For starters, this hotel is cheap so that's the first thing you can expect. Everything in this hotel is average based on its price. Drinks are ok and pool and beach areas are great. The hotel is very old, staff is ok but that's all. Consider just one important... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Mexican restaurant(8)
  • Main pool(5)
  • Very nice(5)
  • Ocean views(5)
  • Lobby bar(3)
  • Friendly and helpful(3)

Additional Information about Barcelo Tucancun Beach

Address: Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Top resorts Hotel in Cancun
#50 On the Beach Hotel in Cancun
#58 Family Hotel in Cancun
#61 Business Hotel in Cancun
#61 Spa Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Tucancun Beach 3.5*
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Also Known As:
Barcelo Tucancun
Barcelo Hotel Cancun
Tucancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Beach
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort

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